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Plussat: Yes

Miinukset: Trips

Plussat: Simple no frills airline

Plussat: Clean and neat aircraft with nice crew

Miinukset: Find a way to serve at lease water. Some crew members were uptight. Need to be friendly

Plussat: flight crew was amazing.

Miinukset: Boarding was poorly handled by airport staff

Plussat: The flights and food were good. no problems there.

Miinukset: There was a baggage strike in Copenhagen. We sat on the tarmac for about an hour awaiting a gate opening. The flight to Chicago took off an hour late and we missed our connecting flight into Columbus. And our bags never arrived in Chicago.

Miinukset: Terrible airline, they charge for everything, but don’t give the client good service. I was yelled by a worker because I was having difficulties scanning my bag at the self-scanning-and-uploading-your-luggage that you pay $100 dollars extra Per bag. I don’t like this airline.

Miinukset: Can’t believe SAS charges for 1 piece of luggage Never experienced in all the years I’ve travelled internationally Also couldn’t accept UScredit card to buy a drink- yes you had to buy an alcoholic beverage on the flight to Europe Better to upgrade your ticket so you can check a bag and use lounge

Miinukset: frankfurt airport security is a nightmare

Miinukset: Flight attendant didn’t smile @ all, it was like we are on her way.

Plussat: Clean and neat aircraft with nice crew

Miinukset: Find a way to serve at lease water. Some crew members were uptight. Need to be friendly

Plussat: staff were polite, helpful, and efficient

Miinukset: super small plane... had to climb a very narrow staircase into the plane... overhead bins couldn't accommodate much of anything... we weren't warned this in advance

Miinukset: would not check my bag to final destination

Miinukset: Nothing in time

Miinukset: Not mentioned that in Munich I had to change terminal and pass again on security check. If I would have bought some bottles in Vilnius or Riga duty free, I would have had problems

Plussat: Big space to front seat

Miinukset: offer drinking water

Plussat: Clean airplane nice pretty stewardess in short dress.

Miinukset: Probably private jet whit hot tub.

Miinukset: It was late

Plussat: Not a lot.

Miinukset: Our flight got delayed so American Airlines Auto switched us to a flight leaving a day later with a 17 hour layover. When I called to get it fixed I waited on hold for 30 minutes before I got through. Once we got on original flight they gave away seats we paid extra for and gave us no refund.

Plussat: Crew was ok, But seats so tight, Economy size seats fitted in Business Class and so much wastage of space around seat, very little quantity and quality of food available.The flights to Delhi and Amritsar has more than 60 % Punjab Travelers and there is not even a single movie in Punjabi movie. Poor.

Miinukset: Economy size seats fitted in Business Class and so much wastage of space around seat, very little quantity and quality of food available.The flights to Delhi and Amritsar has more than 60 % Punjab Travelers and there is not even a single movie in Punjabi, Please learn from Qatar Airways.

Plussat: Keep it up with great services. !! Thank you!

Plussat: Efficient boarding and disembarking.

Miinukset: Shocked that I need to produce my own printed boarding cards (I don't travel with a printer), or I must produce it on a smartphone. Neither available - I showed my confirmation of check-in on my email and the agent printed my boarding cards. Your idea of asking 32 Euro for a boarding card is &^%(*

Miinukset: No information was avSo pick a couple up listen to this device again also right now dictation right now

Miinukset: Horrible customer support

Miinukset: Being on time

Miinukset: Flight attendant didn’t smile @ all, it was like we are on her way.

Plussat: Absolutely nothing

Miinukset: Everything

Plussat: Helpful crew

Miinukset: Nothing

Plussat: My checked in bag did not arrive to HEL... Nedless to say I did check the bag tag was properly labeled RIX to HEL... oh well ... bad score for Baltic Air ... truly hope to see my bag in CGK when I arrived. Qatar airways pls come to the rescue.

Plussat: My checked in bag did not arrive to HEL... Nedless to say I did check the bag tag was properly labeled RIX to HEL... oh well ... bad score for Baltic Air ... truly hope to see my bag in CGK when I arrived. Qatar airways pls come to the rescue.

Plussat: It was a fairly ordinary flight

Miinukset: Our luggage never arrived at our destination, perhaps something to do with a connecting flight although there were 2 hrs 15 mins between connections. After informing Male Airport, a message was sent to Condor. No news all day. Next day lodged complaint replied they're investigating. Holiday ruined

Plussat: The airplane was brand new. The crew was very friendly

Plussat: Big space to front seat

Miinukset: offer drinking water

Plussat: Very smooth boarding on both flights, a smooth transfer between flights, and comfortable seats (especially nice flexible headrest on longhaul flight). Very friendly and helpful crew.

Miinukset: Movies available weren't to my taste, which isn't important anyway.

Plussat: Check in was swift

Miinukset: Friendlier approach from the crew

Miinukset: To arrive on time

Plussat: Everything

Plussat: The crew, plane and procedure was all great.

Miinukset: Part of out luggage was disassembled during transit and part was missing afterwards... part of the luggage was missing.

Miinukset: no food or water in economy - for a 5 hour flight.

Plussat: My checked in bag did not arrive to HEL... Nedless to say I did check the bag tag was properly labeled RIX to HEL... oh well ... bad score for Baltic Air ... truly hope to see my bag in CGK when I arrived. Qatar airways pls come to the rescue.

Plussat: Very nice and comfortable place by Air Baltic. Nice and polite crew.

Miinukset: Flight was delayed

Plussat: Flight was fine....

Miinukset: ....but departure wa delayed over an hour

Plussat: Row of seats to myself. Free coffee.

Miinukset: Coffee refill.

Plussat: Amazing crew, fast boarding.

Miinukset: Uninspired food. I was served the same meals 30 years ago.

Plussat: I was able to log on the my booking and select aisle seats for no additional cost (surprisingly). Made the short flight much more comfortable.

Plussat: The airplane was brand new. The crew was very friendly

Miinukset: No information was avSo pick a couple up listen to this device again also right now dictation right now

Plussat: They just wanted more money. Charged us one small carry-on bag over 60 Euro! Ridiculous. Horrible airline, will never fly with airBaltic.

Miinukset: They should have told us that one person can only bring one bag. we just flew with Ryanair and Easyjet, which allow one carryne and one bag. Again, will never fly with such horrible airBaltic, never!!!

Plussat: Efficient boarding and disembarking.

Miinukset: Shocked that I need to produce my own printed boarding cards (I don't travel with a printer), or I must produce it on a smartphone. Neither available - I showed my confirmation of check-in on my email and the agent printed my boarding cards. Your idea of asking 32 Euro for a boarding card is &^%(*

Plussat: comfortable plane

Miinukset: small pastry with coffee

Plussat: Row of seats to myself. Free coffee.

Miinukset: Coffee refill.

Plussat: I really enjoyed the ease of boarding and how smooth the flight went. The airline crew was friendly and the food was great.

Miinukset: I wish that I was informed ahead of time that SAS GO LITE flights do not include check-in baggage. I ended up paying $109 instead of $60 because I was unaware that the fees change the day of departure. This upset me.

Miinukset: Can’t believe SAS charges for 1 piece of luggage Never experienced in all the years I’ve travelled internationally Also couldn’t accept UScredit card to buy a drink- yes you had to buy an alcoholic beverage on the flight to Europe Better to upgrade your ticket so you can check a bag and use lounge

Plussat: flight crew was amazing.

Miinukset: Boarding was poorly handled by airport staff

Plussat: Tallin airport is beautiful

Miinukset: Lost luggage and indifferent assistance.

Plussat: Helpful crew

Miinukset: Nothing

Miinukset: When I got to the check-in desk, I was told to get out of line and check in online. It wasn't a big deal, but it would have been good to know that it was necessary to do this so I didn't wait in line for a long time.

Plussat: The crew was fine. The seats in the A330 are the worst only to be made worse by NO legroom. Very uncomfortable airplane. The flight crew also closes the rear bathroom off during most of the flight, I am assuming so they can use....

Miinukset: No wifi

Plussat: Crew was great. Flight was clean.

Miinukset: I ordered vegan meals and only one of the meals were vegan. Someone had forgotten to bring the second meal for me on the plane.

Plussat: Nothing.

Miinukset: Please see statement from SFO-> CPH flight.

Plussat: staff were polite, helpful, and efficient

Miinukset: super small plane... had to climb a very narrow staircase into the plane... overhead bins couldn't accommodate much of anything... we weren't warned this in advance

Plussat: Yes

Miinukset: Trips

Plussat: Very nice plane and we left on time and the flight was very smooth.

Miinukset: Baggage was broken and two items inside also broken. Was overcharged for baggage.

Miinukset: At least a complimentary glass of water or juice in Economy.

Miinukset: There was a sceen right before my eyes telling me how much time of the flight was left. Even if I wanted to be unaware of the information I could not because as I mensioned it was right before my eyes. I was aware of almost every minute of this flight....found it hard to let go and just let time pass

Plussat: The crew was friendly. Baggage arrive safely. But the repeated commercial interruptions trying to sell things made me wonder if it was commission based - a nap was not possible from the announcements but you could buy things duty free. I am glad it was a short flight. A new plane.

Miinukset: There are no queues. A free for all to load and unload the plane. If you are looking for Swiss order, look elsewhere. Nothing is free, not water (1.5 euro) or any other beverages or anything else. We paid double what the flight should cost to not even be offered water. The seats were lightly padded to maximize seats. There was a small amount of leg room but some. No power outlets, wifi or media. The worst aspect is I bought a flight on Baltic Air from Tallinn to Riga and had the price from Riga to Paris on the next tab on kayak. I bought the ticket from Tallin to Riga then flipped to buy Riga to Paris only to learn it was a bait price. The price was actually $200 more. Baltic would not refund the first flight (within minutes) so we were stuck to either walk away from our 2 tickets to Riga or pay the bait and switch rate. We begrudgingly paid 400 (200 each) euro MORE than the initial price shown so we could fly out of Riga back to Paris (to be back in Paris by Jan 7). A non alcoholic beverage, a small snack, and power access would be helpful. Ground crew helping with order would be helpful. I was shoved and run over trying to get onto and off the plane. It is the wild west of flying except the plane is new...oh, and it is 30 euro if you do not check in online ahead. But you will still need to stand in line to check a bag (where they can issue you a boarding pass).

Miinukset: Horrible customer support

Plussat: I was able to log on the my booking and select aisle seats for no additional cost (surprisingly). Made the short flight much more comfortable.

Plussat: I've flown SAS a few times and have always been favorably impressed with the service. On this flight we booked the "bare bones" fare and paid extra for checked bags and extra-legroom seats. The overall cost was still better than most other airlines.

Plussat: Ontime and efficient boarding with polite crew.

Miinukset: Nothing to improve. I slept the whole flight so couldn’t evaluate all aspects.

Plussat: First time on SAS in many years. Service was lower than average. Will fly with other carriers on my next Euro trip.

Miinukset: Flight left Boston 1.5 hours late. I barely made my connecting flight but my checked bag did not. SAS outsources to GBS to handle missing bags. They promised 24 hours to deiiver to my hotel, but took 3 days. No one answers their phone. Terrible experience.

Plussat: Simple no frills airline

Plussat: Very nice and comfortable place by Air Baltic. Nice and polite crew.

Miinukset: Flight was delayed

Plussat: the flight started at time. the attendant were fine. but i consider this flight not as a cheap flight. therefore, it should be possible, so early in the morning to offer a coffee at least.

Miinukset: the experience on board should be improved, particularly when the flight is not different from regular airlines in terms of cost

Plussat: Modern airplane

Miinukset: Long delay on first flight leg Staff provided little help with transfers, made us run through airport but then decided to close the next flight anyway without the transfer passengers Next flight offered was 9 hours later, only offer was a 10EUR meal voucher - ridiculous

Plussat: The crew was friendly. Baggage arrive safely. But the repeated commercial interruptions trying to sell things made me wonder if it was commission based - a nap was not possible from the announcements but you could buy things duty free. I am glad it was a short flight. A new plane.

Miinukset: There are no queues. A free for all to load and unload the plane. If you are looking for Swiss order, look elsewhere. Nothing is free, not water (1.5 euro) or any other beverages or anything else. We paid double what the flight should cost to not even be offered water. The seats were lightly padded to maximize seats. There was a small amount of leg room but some. No power outlets, wifi or media. The worst aspect is I bought a flight on Baltic Air from Tallinn to Riga and had the price from Riga to Paris on the next tab on kayak. I bought the ticket from Tallin to Riga then flipped to buy Riga to Paris only to learn it was a bait price. The price was actually $200 more. Baltic would not refund the first flight (within minutes) so we were stuck to either walk away from our 2 tickets to Riga or pay the bait and switch rate. We begrudgingly paid 400 (200 each) euro MORE than the initial price shown so we could fly out of Riga back to Paris (to be back in Paris by Jan 7). A non alcoholic beverage, a small snack, and power access would be helpful. Ground crew helping with order would be helpful. I was shoved and run over trying to get onto and off the plane. It is the wild west of flying except the plane is new...oh, and it is 30 euro if you do not check in online ahead. But you will still need to stand in line to check a bag (where they can issue you a boarding pass).

Miinukset: There was a sceen right before my eyes telling me how much time of the flight was left. Even if I wanted to be unaware of the information I could not because as I mensioned it was right before my eyes. I was aware of almost every minute of this flight....found it hard to let go and just let time pass

Plussat: Crew were efficient and friendly.

Miinukset: Coffee creamer sachets are insufficient in quantity for the coffee. Even with two sachets the coffee was still nearly black. The flight was full and the cost of checked in luggage ensured everyone used their carry on allowance. As a consequence, overhead bins were full. I left one bag at the front of the plane and had another at my feet. However, it was a short flight, so not too unbearable.

Miinukset: Flight attendant didn’t smile @ all, it was like we are on her way.