Lontoo hotellit Hackney

Plussat: Room was very good. Spa was good. Breakfast was good. Staff very helpful.

Miinukset: Slight issue with room not being ready. Was invited to the premier area to have a free drink. However we were left in a room where businessmen were having a meeting and all of the drink sat in locked cabinets so,we couldn't have anything anyway. No-one came back to check on us so we left for the bar.

Plussat: The quality of staff was a hit or miss. Overall, there were only two staff members who impressed me. The night concierge was incredibly attentive. Although a young man, he was clearly overqualified. The night manager was highly reasonable and particularly helpful when I confronted any problems with my stay. He had very good customer service skills. Another nice element was the provision of fruit every evening. It was a unique and memorable touch. The variety included persimmons, bananas, apples, oranges, and plums. That was very nice. Finally, the room offered outlets adapted for international travelers.

Miinukset: The negative element of the stay included the inattentiveness of most staff members. There was a lack of polished professionalism that is instrumental to a quality hotel. It felt like an disjointed operation. As for house keeping, I was unimpressed. The bathroom was not well cleaned, and it appeared the floor towel was repeatedly unchanged. Although the room was constructed with high-end technology, it was poorly integrated. The technology was not particularly easy to use and added little value. The television would not respond to the controller. Further, the television sat above the desk, making use of the desk awkward. Also, there was no light above the desk and no desk lamp. Finally, both the pool and gym were inaccessible at night and early morning. This can be inconvenient for business travelers. Still, the pool was impressive. Overall, I was disappointed and would recommend looking into other hotels, such as Apex (where I had a more pleasant stay during a prior visit).

Plussat: Good service

Miinukset: Less faux Japanese decor

Plussat: The service!

Plussat: Staff were lovely, hotel had a ton of character. Would definitely stay again.

Miinukset: Nothing but good feelings on our stay.

Plussat: the beds were amazing so was the spa and exercise facilities

Miinukset: The bar was pretty subpar.. terrible lighting and uncomfortable seats etc.. I had arranged a business casual meeting there and we ended up leaving. but when you are in Shorditch there are so many options. I know that it is a small thing but at this level it is the details that make the difference, the fact that there was instant coffee in the room seemed to be an oversite.

Plussat: Location to my daughters university apartment, trains into London, buses were fantastic for our purpose. Staff accommodating early check in, rooms clean plenty of towels shampoo blow dryer etc...breakfast was good it was included in the price and there were many options I.e. hot cold to go etc.

Plussat: Lovely spacious room, fabulous shower, all amenities you come took expect in a modern hotel. Breakfast was simple and adequate. The staff went out of their way to help with my dietary requirements.

Miinukset: Decor was a bit tired but then it's too be expected in a busy London hotel.

Miinukset: 1- ther is no cabinet for clothes . 2- ther is no safety box on room .

Plussat: Hotellin sijainti lähellä hyviä kulkuyhteyksiä. Henkilökunta ystävällistä.

Miinukset: Aamiainen olisi voinut olla monipuolisempi, Ei vihanneksia minkäänlaisia, ei leikkeleitä, vain yhdenlaista makkaraa, johon kyllästyi jo toisena aamuna. Ulkoa kuuluvan metelin takia (mm. paloasema lähellä hälytysajoneuvoineen) korvatulpat tarpeen yöllä.

Plussat: Helpful and efficient staff, well located for the City, functional budget hotel

Miinukset: Corridors and rooms a bit stuffy as no airconditioning

Plussat: Nothing

Miinukset: Far to expensive for a hotel that has no air con, smells of smoke rooms are tiny. If you can put up with eating your breakfast in a room that's 100 degrees then it might be ok, I could not

Plussat: The only thing we liked was, it is close to Moorfield Hospital.

Miinukset: There is no air conditioning. Room was very hot. Only 1 little fan provided.

Plussat: Helpful reception staff and interested local manager. Good prompt check- in and getting use of room. Good having comfy settee in room. Tried hard to meet my request for quiet room - on 5th floor at back.

Miinukset: Second lift broken for 2 days - huge traffic of visitors in morning, leading to significant delays. No bath, only shower, in room. Did not seem good value for money - £152 per night even at weekend. Breakfast process E.G. customer choice of foods flows rather poorly planned. For £152 a night b&b rather a 'canteen' experience. Bar - poor choice of beers (only 4% Stella lager).

Plussat: runsas aamupala

Miinukset: kova meteli kantautui huoneisiin, koska iso tie, jossa erittäin vilkas liikenne, kulki ikkunoiden alta

Plussat: Room size and furnishing. Buffet breakfast

Miinukset: A couple minor complaints which I see you dont want to hear

Plussat: Conveniently located.

Miinukset: Disorganised, unattentive and inexperienced staff.

Plussat: The continental breakfast was lovely - and so much choice

Plussat: Convenient location

Miinukset: Starting to look tired inside

Miinukset: I arrived late (about 10.30pm ish) requested an iron and ironing board which I never got.

Miinukset: NO LIFT ROOMS ARE TOO SMALL ROOMS HAVING SMELL

Plussat: Clean room with excelent commodities. If you know how London is, you'll be surprised of how spacious and complete the rooms are.

Plussat: Location good,booking is good for a short time

Miinukset: So much noisy,So much noisy,So much noisy....

Miinukset: Condition of the ensuite showeroom. The room was in a poor state of repair, and very damp.

Plussat: parking facilities

Miinukset: bad service at reception during daytime,

Plussat: About the booking: it was easy, simple and clear about the hotel : it was possible to arrive before the scheduled time

Miinukset: Beware, dodgy hotel. Our room was visited while we were away and money diappeared. They offered us (after much insistence on our part for a solution) another room in an other hotel, which was absolutely filthy, noisy etc. they knew we were only staying one night so we were easy prey and no time to complain to the police etc.. be careful if you stay there.

Plussat: Bedding/room very clean. Location was suitable for our purpose.

Miinukset: Reception staff were extremely unhelpful to the point of rudeness. They need to learn how to deal with customers in a friendly professional manner: make eye contact, speak up clearly, smiles would be nice too!

Plussat: Hotelli sijaitsi lähellä metroasemaa, huone oli siisti ja viihtyisä ja saimme pyydettäessä ylimääräisen siivouksenkin.

Miinukset: Suihkusta tuli lämmintä vettä aika vähän, kun hanaa käänsi isommalle, niin vesi kylmeni.

Plussat: the location

Miinukset: The smell in the rooms. Thin pillows. Very poor TV reception.

Plussat: friendliness of staff, location (near an underground station)

Plussat: Location

Miinukset: No Hot Water at 08.00am on a Weekday morning

Plussat: It's very near to the bus station and underground station.

Miinukset: The elevator didn't work, there was no hairdryer.