Lontoo hotellit lähellä Piccadilly Theatre

Plussat: The whole experience, from arriving to leaving was fabulous. The staff were curtious and polite, they could not do enough for us, even down to the doorman, who, because the roads were closed, walked with us, hundreds of yards, just to find us a taxi. WOW, I would definately stay here again.

Miinukset: Nothing, the place was fabulous.

Plussat: Beds were comfy

Miinukset: Staff are crazy. The waiter said it was a lovely day outside not too hot not too cold while it was literally raining outside. I asked him again are you sure it’s not raining as I looked out my hotel room and he said no it’s not raining. Another woman asked me to remove my $1000 louboutin black smart casual shoes as they weren’t up to their dress code for the rivoli bar (even though smart casual is what their website states)and instead was given a cheap pair of fake leather dress shoes. When I went in the bar their were two kids with white sneakers and an Asian gentleman with Toms style sneakers and another man wearing boat shoes with no socks on.

Plussat: Everything !!

Miinukset: Nothing !!

Plussat: The room was beautiful & very large. The added extras at turn down were amazing. High tea was fabulous. The whole building is beautiful. Location can’t be beat!

Plussat: The dining room is beautiful and the staff so kind, nothing is too much and always happy to help. As it was my husband’s birthday, they gave us a tasty cake in our room.

Miinukset: My husband would have liked his plate with the full English breakfast to be hot. And it would have been nice to have a separate shower cabinet as it is difficult for older people to climb into the bath.

Plussat: Great location, wonderful ambiance

Miinukset: We were advised we would only be given a table in the bar for one hour, this changed when they realised we were house guests, made us feel unwelcome. No staff available to assist with luggage on our arrival.

Plussat: Both breakfast and location were excellent.

Miinukset: The bad attitude of our sommelier at dinner.He was completely indifferent and needs a refresher course of what his duties entail which is a little more than dropping the wine list on the table and disappearing.

Plussat: Everything was first class

Plussat: Rooms were gorgeous, our rooms as well as the tea room and the restaurant, where the food was fabulous (the Beef Wellington was the best meal I’d ever had). Proximity to Buckingham Palace was a perk and the complimentary room upgrade was much appreciated.

Miinukset: We aren’t the most well-off family so we (my mother and 3 teenage sisters) were very excited to experience the luxury of the Ritz for a couple days. Unfortunately, I don’t think the staff was impressed with our GAP jeans and floral tops. First, we received horrible service at the Ritz Restaurant; staff took half an hour to bring us more water and would fail to bring us items (bread, butter, etc) after we asked for them. Second, we were frequently accosted by hotel staff when coming back from the city to our rooms. Walking down a single hall we’d have multiple people ask if we were in fact staying at the Ritz AND THEN they’d actually want to know our room number and see our keys as proof. We weren’t dressed in Gucci but we looked perfectly presentable and it did not make us feel welcome at all. At tea (and dinner) where other guests just put their room number and signed for the meal (to pay later) we were asked to pay immediately after.

Plussat: Kaiken kaikkiaan loistava palvelu kauttaaltaan, huomiointi ja "ystävällisyys".

Plussat: Breakfast Room Service (as restaurant was not open before I had to leave).

Miinukset: Everything else - courteous, but very unhelpful staff in resolving issues and making guests feel comfortable. Slow service - room not available on time - view from the room was looking at steampipes. One of my most disappointing hotel stays compared to expectations (and I visit London 6-10x annually). Room was old (it was clean) and not up to date for a luxury hotel.

Plussat: The staff is unfailingly polite, courteous and efficient. From entry to exit there never was a lapse in exceptional service and comfort.

Miinukset: I loved it all. All the nuances of comfort have been anticipated. Efficiency is unequalled.

Plussat: Convenient and has the best location in London.

Miinukset: In both my stays in London and Paris, two different hotels (Trafalgar St. James Hilton and Sofitel Arch de Triumph in Paris) they refused to add my points for my Hilton Honors and Accor hotel loyalty reward program BECAUSE I BOOKED VIA BOOKING. COM. They both recommended that next time it is better that I book directly through hotel official website for better deals !!

Plussat: Ideal location and helpful staff.

Plussat: Great location, beautiful hotel.

Miinukset: The staff are not friendly and are very snobby.

Plussat: Decor, location, staff all great

Miinukset: Had to hunt for hotel info, such as breakfast/ room service on the in room tablet, which could have been more intuitive

Plussat: Room was nice, excellent location, Nespresso was great

Miinukset: Waitress in the roof top bar was unwelcoming and was poor service (was busy either), came back to the room at 2pm and the room wasn’t made up, had to ring down to get it serviced and go back out again. Only 2 normal teabags compared to the 15 coffees

Plussat: Beautiful hotel. Right in the middle of Trafalgar Square. Charming Cross under ground just a few steps out the door. Buckingham Palace, Big Ben, and Westminster Abby just a few short blocks away. Many theaters less then 5 minutes of walking.

Plussat: Everything

Miinukset: Nothing

Plussat: Amazing location, stylish rooms, great rooftop bar!

Miinukset: Nothing, will be back

Plussat: Rooftop bar

Plussat: It’s location

Miinukset: Overly expensive for what was provided and roof bar closed to residents without any prior notice

Plussat: A great location to walk around and imbibe London

Miinukset: Staff were a bit non attentive and cold

Plussat: The location is good

Miinukset: Room small no hanging space staff not that bothered about customers

Plussat: Did not include breakfast

Miinukset: Not used to the small rooms

Plussat: Location, condition of the property, staff and overall feeling of wellbeing.

Miinukset: My room was too cold with the air-conditioning in room 614and even though I complained, it didn't get any warmer.

Plussat: Good breakfast with a varied selection on the menu. Prompt service.room we had

Miinukset: Room we had was rather small.

Plussat: Moderni, tilava kylpyhuone.

Miinukset: Room was directly on Jermyn Street, 506, and people were yelling in the street all night.

Plussat: Overall experience brilliant - staff friendly and professional - breakfast outstanding!.

Plussat: The room was large and comfortable, the bar and restaurant were well stocked and we were served quickly, very central location and the staff were exceedingly helpful.

Miinukset: Nothing at all

Plussat: Staff were great. Made it special for my wife and I on our anniversary

Plussat: Very good choice on the buffet and also extra items were cooked to order

Miinukset: The service in the evening for dinner was not great not enough staff and we had to ask for our bottle of wine several times

Plussat: Front desk staff and concierge effortlessly efficient and kind.

Miinukset: Quite possibly the smallest bathroom I have ever seen in any hotel in any country in the world. I wonder how many people have knocked themselves out!

Plussat: Ihanat sängyt ja vuodevaatteet. Kahvia, teetä ja keksiä huoneessa. Sijainti loistava.

Plussat: Really nice loft room which fit both kids in easily . Great service settling us in although they were very busy. We made it downstairs to dinner at 9.50pm when kitchen closed at 9pm but the manager was so nice and arranged kitchen to cook us dinner even though they had closed!

Miinukset: The room was really hot with no aircon due to there being a heatwave so we were quite hot at night while sleeping. It would have been fine if the weather was normal!

Plussat: Clean rooms.

Miinukset: Small, but you get that in London.

Plussat: Great location and nice hotel. Lot is going on in the evening for sure. May not be best place for younger kids to stay with family to walk around due to many bars and pubs, drinking outside. We always felt safe however.

Miinukset: shower was odd design and water would escape under door to entire bathroom floor. had to put towels around the outside. Nice looking design but not very functional. Entire room was great for family of four to sleep. Was very quite to sleep!

Plussat: Location, friendly service, quiet sanctuary in a hip happening location.

Plussat: Smart design, smart rooms with small kitchen, location. Tea and coffee

Miinukset: The f&b options are a bit limited and so is space. Breakfast come from a partner place nearby and is very good, but you have to eat it in your own room. Some communal space would be nice. The basement rooms are a bit dark. Other rooms are really nice. Staff was nice. Maybe the price is ok given quality, design and location.

Plussat: Fantastic hotel right in the middle of Soho! Quad room and bathroom were large by European standards. Modern decor and facilities. Beds comfortable and rooms very clean! Staff was super helpful and friendly. Walk out the door to many restaurants and Starbucks! We will definitely stay here again next time we are in London!

Miinukset: Nothing!

Plussat: Liked the Nespresso machine in room and large bathroom

Plussat: Location

Miinukset: Nothing special

Plussat: I love the Nadler hotel. the staff is excellent. the Hotel is very clean. the room is very nice and the bed is very comfortable, so is the bathroom. The hotel is in a great location. Its my fifth time in this hotel.

Miinukset: the week I was at the hotel they were shooting a movie in the street of the hotel. it made it more complicated to get back to the hotel in the evening and the bar next to the hotel was closed the whole week.

Miinukset: We got the -1 floor, although it has a small outdoor trace, I rather have an upper floor room.

Plussat: Modern and clean.

Plussat: The staff was very helpful and cheerful, the room was very clean.

Miinukset: Room was very small for the price of £207.

Plussat: The hotel was beautiful. The staff was amazing! They afforded me an accommodation during my trip that made the beginning of my trip so much easier. Highly recommend!

Miinukset: Shower is weak with poor shower head that shoots water all over the place.

Plussat: Ate elsewhere

Miinukset: Bathroom small

Plussat: Kello viiden viini ja juusto todella kiva. Sijainti täydellinen. Henkilökunta ystävällinen. Hotelli siisti ja kodikas.

Miinukset: Huone ja sänky kahdelle ahdas, mutta muuten todella hyvä. Talon ainoa hissi sattui olemaan koko reissun ajan epäkunnossa, kipuaminen 3 kerrokseen ostosten kanssa hiukan ärsytti.

Plussat: Central location on a quiet street. Friendly, knowledgeable staff. Efficiency at a busy Reception. All staff was ready and willing to help. I needed to leave my suitcase for the day after checkout and again the staff couldn’t have been kinder or mo

Plussat: Staff was excellent

Miinukset: Double Bed up against window so not most practical layout.

Plussat: Very clean. Perfect location for tourist. Pro female guests - provides facial cotton wool, buds, bright room, enough mirrors. Gives big water bottle. Better than most 5 or 6 stars hotels around the world.

Miinukset: Lift out of order

Plussat: Great location and great hotel at a great price

Plussat: Best location ever!!! Very nice and comfy bed and pillows!!

Plussat: I liked how convenient they were. Everything you need, and centrally located.

Plussat: The staff were some of the best I’ve ever met at a hotel!

Plussat: Very helpful staff.l

Miinukset: Breakfast seemed less varied than usual. The lack of lift.