Our stay at The Sanderson was perfect from start to finish. I called ahead to let them know that we were coming to stay for my boyfriend's birthday. From upgrading us to a huge, gorgeous room to delivering balloons, flowers, candles, and birthday treats, they truly went above and beyond to make it an amazing weekend. We can't wait for our next visit!
The location was great. Room beautiful but things like complimentry water in the rooms, toilet paper too much of a production. Restaurant staff and front door/desk/concierge great. Gym staff unfriendly and unhelpful. Great gym tho. See above.
We stay at the Marriott Hotel Grosvenor Square frequently, both for leisure and business. We find it's location is unbeatable. The staff are friendly and efficient.
Friendly personnel at reception quite efficient. Very noisy rooms. I had to request to change room due to refurbisment works but still the noise was unacceptably high.personnel at cafe lounge were not proffesionally trained/unacceptable behaviour
Perfect hotel. Highly recommend.
The staff very kind and prepared. The new wing very confortable The only thing I didn't appreciate was that even if the hotel was generally very quiet the room door wasn't enough insulated and you can hear other room doors closing