Lontoo hotellit lähellä Tate Modern

Plussat: Spectacular in every way

Miinukset: Not being able to stay longer

Plussat: Great location, very grand, good staff

Miinukset: Pricey and a little dated

Plussat: despite being over motor court, room was very quiet, everything was well designed, staff was extremely helpful, bathroom was tremendous, restaurant was great. Very little (if anything) to actually complain about. Top-notch.

Miinukset: gym facilities were modest as was pool, but not a terribly big deal as most hotel gyms have a limited offer.

Plussat: Sängyt aivan ihania.

Miinukset: WC tilasta löytyi naulasta hius donitsi, joka oli aivan hiuksia täynnä. Ällöttävää.

Plussat: very luxurious hotel in a good location of London. definately would go back to the hotel at my next visit.

Miinukset: not much..

Plussat: What's not to like! Everything was outstanding!

Miinukset: The hotel staff couldn't be more friendly, anything you needed they got it for you! Just wish it wasn't so pricey otherwise we would go more often!

Plussat: Perfect location and the staff were amazing. So friendly and always smiling - nothing was too much trouble. The room was comfortable and light. The bed was very comfortable and free bottle waters were a nice touch. Amazing en-suite, nice powerful shower.

Miinukset: I didn't like the perfume pumped through the air-con in the corridors and bedrooms. Infact we had to be moved as I suffer from asthma and it was effecting my breathing to a none perfumed floor (5) and room. The corridors are too dark, felt like a ship..

Plussat: beautiful rooms and public spaces

Plussat: Location and room, very good decor,

Miinukset: made to pay extra £50 on arrival? and still not received it back 5 days later

Plussat: Everything was great, from room, to staff to location, we were visiting the theatre and it was in perfect walking distance.

Plussat: Great location. Room bright and comfortable. Staff very helpful and happy

Plussat: In the center of the London. Friendly staff.

Miinukset: Noisy and uncomfortable bathroom facilities. Thin door, very good audibility. Strange window blinds without regulation.

Plussat: Vikki in the restaurant was ace !

Plussat: Staff were great! Excellent location, only a few minute walk from major sites. The lobby and room scent were delightful! The decoration was modern and tasteful. Turn-down service was nice.

Miinukset: Room was small.

Plussat: The view was great and the bed was comfortable. Staff were pleasant

Miinukset: No water in the room, bathroom door (can’t shut it quietly it’s a faff) and room was very small.

Miinukset: A beautiful hotel with great staff

Plussat: Location and breakfast

Miinukset: I would say there is a difference between it and the Shangri-La. I think it's a nice 4 star hotel. I am not sure it belongs in group with 5 star hotels.

Plussat: Was able to check in earlier

Miinukset: No bathrobe which was promised, no body lotion, no slippers, no complimentary water. I mentioned about the water during check-out, they promised not to charge me for mini-bar, but then still charged - not very nice. And complimentary water is the standard for their rooms at check-in. Very disappointing

Plussat: Loistava sijainti

Plussat: Baari on hyvä. Liput saa aina mihin tapahtumaan vaan.Sijainti on erinomainen ja ruokapaikat hyvät lähellä.

Plussat: The staff were A1 and very helpful and the manager Jose was very proffesional

Miinukset: Maybe a little too dark in the lift and l could not see the buttons to push

Plussat: A very modern hotel in a fantastic central location. The room was small but spotlessly clean and very comfortable.

Miinukset: No coffee/tea making facilities in the room. Refused entry to the Light Bar because we hadn't booked - since when did you have to book to have a drink in a bar? This also meant we couldn't actually use the vouchers for the complimentary cocktails!

Plussat: A different experience. The staff greeted me by my first name which I like a lot. Interior design is cool, I loved candles in the bathroom.

Miinukset: Couldn't log on to the Internet with my iPad although I was charged the Internet service - which was advertised as free upon booking :-(

Plussat: Design, city center location and friendly professional staff

Miinukset: Internet connection ( slow ), airco on rooms did not work well

Plussat: Good location, friendly staff, stylish rooms

Plussat: the restaurant concept, staff and service.

Miinukset: breakfast - not clear information about the prices and poor value for money regarding breakfast. the films in the elevator - freeky.

Miinukset: Unable to open windows and air conditioning is noisy and suffocating.

Plussat: Location, Design hotel

Miinukset: Food is always getting less and less ( before there was steak, there was asian boxes ... ).

Plussat: Location

Miinukset: Limited facilities (e.g. small TV), expensive

Plussat: 24 hour room service inc. food

Miinukset: Some of the furtiture seemed abit cheap for a 5 star hotel - such at tv unit

Plussat: Uima-allas ja saunat olivat mukavat.

Miinukset: TV: n kuva pikselöi.

Plussat: Hotellin henkilökunta ystävällistä niinkuin Britit yleensäkin. Huone olisi ollut loistava, mikäli siivousjälki olisi ollut parempaa. Huoneessa kaikki toimi elektronisesti. Huone hiukan maskuliininen. Kiva lisä aulatiloissa olevat hedelmät, joita sai ottaa naposteltavaksi.

Miinukset: Hotelli hieman kaukana kaikesta. Metrolla liikkuminen kätevää, silti aikaavievää monine vaihtoineen. Metrot olivat myös todella täysiä, joten liikkuminen ruuhka-aikana hankalaa. Hotellin taso ei vastannut 5 tähteä. Siivous jäänyt puolitiehen. Hotellin illallinen heikko. Spa-alue kulahtanut. Gatwickin lentokentältä liian kaukana. Aamulennolle siirtyminen ei onnistunt metrolla, joten joutui ottamaan kalliin taksikyydityksen Victorian asemalle, josta junayhteys. Harmillista, ettei hotellita suostuttu luovuttamaan aiemmin huonetta, vaan pidettiin visusti kiinni klo 14.00 luovutusajasta.

Plussat: Service, facilities, location

Miinukset: Reception people attitude with exemptions

Plussat: Room was very good. Spa was good. Breakfast was good. Staff very helpful.

Miinukset: Slight issue with room not being ready. Was invited to the premier area to have a free drink. However we were left in a room where businessmen were having a meeting and all of the drink sat in locked cabinets so,we couldn't have anything anyway. No-one came back to check on us so we left for the bar.

Plussat: location

Miinukset: bad refrigerator, dirty wall to wall carpet, high price deposit

Plussat: The quality of staff was a hit or miss. Overall, there were only two staff members who impressed me. The night concierge was incredibly attentive. Although a young man, he was clearly overqualified. The night manager was highly reasonable and particularly helpful when I confronted any problems with my stay. He had very good customer service skills. Another nice element was the provision of fruit every evening. It was a unique and memorable touch. The variety included persimmons, bananas, apples, oranges, and plums. That was very nice. Finally, the room offered outlets adapted for international travelers.

Miinukset: The negative element of the stay included the inattentiveness of most staff members. There was a lack of polished professionalism that is instrumental to a quality hotel. It felt like an disjointed operation. As for house keeping, I was unimpressed. The bathroom was not well cleaned, and it appeared the floor towel was repeatedly unchanged. Although the room was constructed with high-end technology, it was poorly integrated. The technology was not particularly easy to use and added little value. The television would not respond to the controller. Further, the television sat above the desk, making use of the desk awkward. Also, there was no light above the desk and no desk lamp. Finally, both the pool and gym were inaccessible at night and early morning. This can be inconvenient for business travelers. Still, the pool was impressive. Overall, I was disappointed and would recommend looking into other hotels, such as Apex (where I had a more pleasant stay during a prior visit).

Plussat: it was my partners birthday and they decorated it amazingly

Plussat: The staff were brilliant - all of them! So friendly and helpful I've never experienced such levels of customer care

Miinukset: Nothing

Plussat: everything

Miinukset: nothing

Plussat: Hotelli oli hyvällä sijainnilla lähellä keskeisiä nähtävyyksiä ja metroasemia. Lähistöllä oli myös apteekki sekä ruokakauppa. Kahden makuuhuoneen sviitti oli viisihenkiselle perheelle todella mahtava ja näkymät huikeat 14 kerroksesta. Asiakaspalvelu oli myös priimaa. Seuraavalla Lontoon reissulla tiedämme mihin majoitumme

Miinukset: Viimeisenä iltana yläkertaan tuli kovaäänisiä asukkaita jotka siirtelivät kalusteita ja tiputtelivat tavaroita pitkin lattioita, äänieristys ei ollut kovin hyvä. Aamupala ei myöskään ollut mitenkään ihmeellinen.

Plussat: Hotelli on hyvällä paikalla ja metro toisella puolella siltaa. Henkilökunta on avulias ja ystävällinen.

Miinukset: Ajoittain jonottamista respaan. Kokolattiamatto huoneissa.

Plussat: Parisänky oli erittäin hyvä myös selkäongelmaiselle kumppanille. Henkilökunta oli hyvin palvelualtista. Lapsiperheelle uima-allas hotellissa oli hyvä. Altaan vesi oli lämmintä, mutta allasalueen säännöt suomalaisesta näkökulmasta hassut, esim. alle 16-vuotias oli lapsi, joka ei saanut mennä saunaan lainkaan edes aikuisen valvonnassa.

Miinukset: Lapsen levitettävä vuodesohvasänky oli huono. Ero parisänkyyn oli merkittävä, kun parisänky oli erittäin hyvä.

Plussat: Great location

Plussat: The stay and price

Miinukset: The fact nobody told me parking was £50 ! Receptionist never mentioned at checkin I did not see this stated on booking.com the manager didn’t even care how I felt and I’ve stayed there several times .

Plussat: Staff is very nice!

Plussat: Room and view

Miinukset: Nobody picking up the phone

Plussat: The room was clean modern and comfortable

Miinukset: the breakfast was late and not what was ordered. Over priced due to the fact no facilities were open.

Plussat: Location

Miinukset: No housekeeping. Rooms not cleaned or beds made. No replenishing of toiletries an tea/coffee facilities. Apparently down to Covid-19 but I fail to see how any of the foregoing can be relevant if staff are properly prepared with gloves/mask etc.

Plussat: Henkilökunta ystävällistä, joskin varsin tietämätöntä esim kylpylän toiminnasta

Miinukset: Hotelli kallis tasoonsa nähden. Esimerkiksi kylpyhuoneen lavuaarin vesi saattoi muuttua sekunnissa sopivan lämpöisestä tulikuumaksi. Pienille lapsille vaarallista.

Plussat: Breakfast not good

Miinukset: Breakfast, odor of the room.

Plussat: Excellent location friendly staff

Plussat: locations

Miinukset: Cleanliness of my room

Plussat: The studio room was superb and also the view from the room. The location is perfect.

Miinukset: The staff at check in. There was litter in the room.

Plussat: Very helpful staff.Very clean. Perfect location for quick wkend trip.

Plussat: very clean, well positioned ,clearly very new and up to the minute in terms of facilities

Miinukset: Staff at desk not able to deal with simple requests had to be dealt with through guest services and initially would not even dial the appropriate extension for us.

Plussat: Erittäin hieno hotelli, erittäin hyvällä paikalla.

Plussat: Erinomainen palvelu, upea sijainti.

Plussat: Kauniit, tyylikkäät huoneet. Miellyttävä sänky. Iso kylpyhuone. Keittiö kivasti oleskelutilan ja makuutilan välisessä käytävässä, jossa sai mukavasti keitettyä aamuteen.

Miinukset: Hyvä valinta, jos ei välitä henkilökunnan huonosta käytöksestä. Kiitos ja anteeksipyyntö olisi ollut paikallaan meidän tapauksessa. Varaustamme ei näkynyt, joten hotelli vaati sisäänkirjautumisvaiheessa hotellin oman hinnan, ei booking.com hintaa. Hän kertoi, että booking.com listalta ei nimeämme löydy. Pyysin nähdä listan josta nimemme löytyi selvästi ja perässä luki OK.

Plussat: Comfortable bed, light excluding curtains, very useful small kitchen area,good bathroom. Staff courteous.

Miinukset: Awful view from bedroom window, sitting area of room very dark. Not enough staff on reception for booking in felt rather like a queue waiting for tickets. Housekeeping took 30 mins to respond to request .

Plussat: Hyvä pulvelu, moderni rakennus. Mahtava ruoka

Miinukset: Hanavesi haisi oudolta. ( Vanha viemärille?...)

Plussat: Hotellin erinomainen sijainti oli ehdottomasti sen parasta anitia. Hotellissa myös kaikki toimi hyvin.

Plussat: The room was excellent and very comfortable. However I found the pillows were too soft - apart from that I like everything else about the room.

Miinukset: Breakfast was not included in the room price and I thought the breakfast was overpriced. We eat breakfast close by on the Southbank rather than at the hotel and found it to be much cheaper. Also the quality of where we ate our breakfast was very good.

Plussat: More spacious than a typical hotels in Europe. Great location.

Plussat: Siisti hotelli ja huone

Plussat: Hyvä palvelu, siisti ja kookas huone. Lähellä riittävästi hyviä ruokapaikkoja kävelymatkan etäisyydellä. Kävelymatka Liverpool Street Stationille

Plussat: Fantastic hotel, excellent location, lovely and friendly staff

Plussat: Was a great location and had a lovely roof top bar which would highly recommend

Miinukset: The breakfast was a yogurt, muffin and orange juice for the price I thought was terrible

Plussat: Excellent location, just 2 minutes walk from the hotel to tube station of Tower Hill station, and it touches 2 lines of District and Circle which is so convenient to most main attractions within Central London. All staff are great and polite.

Miinukset: The room is a little bit small but considering in Central London, this is fine.

Plussat: Nothing

Miinukset: Everything

Plussat: Location was great!

Miinukset: My room had faulty wiring so the circuits blew out and no ac on hottest day in history!! NO ONE ANSWERS ANY PHONES IN NIGHT INCKUDING EMERGENCY NUMBER !!! had to wait until next day for main to fix, no fan available Once fixed ac only 1 outlet wo

Plussat: The room was clean, bed was comfortable. Breakfast was excellent and with great selection on offer. All member of staff that I interacted with were very friendly and helpful. The location of the hotel is perfect if you wish to visit the Tower of London. Lovely walk by the Thames

Miinukset: No issues whatsoever

Plussat: Rooftop patio

Miinukset: We got charged for making local calls which never happened to me before. They should indicate that somewhere on the phone or during check in. It's ridiculous to be charging 1 pound per minute when we only made a call to make reservation at a restaurant.

Plussat: Sijainniltaan erinomainen, turvallisen tuntuinen ympäristö, siisti, tilava huone, hyvä sänky. Toimiva kylpyhuone, hyvät hygieniatuotteet, tilava ja valmiiksi kylmä jääkaappi. Hyvä aamupala ja hienosti organisoitu pöytiin ohjaaminen.

Miinukset: Asiakaspalvelu tullessa hotelliin olisi voinut olla hieman lämpimämpi ja ensimmäistä kertaa ko. hotellissa majoittuvalle informatiivisempi.

Plussat: The staff during check in were rude, inappropriate, and the check in process took a long time.

Miinukset: Check in staff and process

Plussat: Public room space, sky tower lounge views. Underground garage.

Miinukset: Small rooms, queen bed.

Miinukset: Should give complementary water

Plussat: Everything

Plussat: Staff was great. Suki at the front desk really helped with my room upgrade.

Plussat: Spacious room

Miinukset: Elevators were too slow, had to wait at least for 5 min to get on

Plussat: Kaikki muu, paitsi olisi pitänyt etukäteen ymmärtää että englannissa parisängyssä on aina paritäkki, ei omaa täkkiä molemmille niinkuin meillä

Miinukset: Suihkukopin seinät olivat likaiset

Plussat: The terrace and balcony are great with nice but basic garden furniture out there. The view is great. The breakfast menu is good because you have lots of options just beware the quality isn't up to much. The bed is very comfy and the bathroom clean with a decent sized shower.

Miinukset: ****** THIS REVIEW IS FOR PARK PLAZA WESTMINSTER, THE RIVERBANK HOTEL WAS NOT READY SO WE WERE MOVED.****** I paid for a suite and received a glorified hall way that could just about fit a bed in... We were sold this as an upgrade from the room I had booked. I included breakfast in the booking... On the first day this breakfast was an hour late, cutting into our day. When I called down to see why it was an hour late and where it was the staff member was combative as if we had somehow done something wrong to make the breakfast late. I instructed her that it would be good manners to apologise rather than try and blame us for their obvious failings and she all of a sudden found her customer service hat again and went and sorted it. When it arrived it was cold and it got even colder as they sent it up to us without any forks which isn't ideal for tackling scrambled eggs and beans. When I called down for the forks I mentioned it would be rather cheeky of them for that breakfast to remain on the bill nonetheless it did, they obviously see that as satisfactory service. This was room 1542, if they offer you this room in the guise of a "suite" do not accept it. It's a very narrow odd shaped room and the only decent thing about it is the terrace and the view which at night is brilliant. Check in and check out both bang average.... I had no photo id on me at check in and so the guy made a big deal of it and basically tried to make out he was doing me a favour letting me stay there for the £450 I was paying for 2 nights. On check out we weren't even asked how our stay was which is just as well really because I'd probably still be there now. We were up on the top floor, with the room being so small and narrow we were obviously going to want to enjoy the terrace.... To do this you have to drag yourself down 15 floors again to fill out a form and get a key.... Because naturally they couldn't have mentioned this at check in!!

Plussat: Huoneesta, aamupalasta ravintolassa kun näkymä kaunis joelle, nähtävyydet melko lähellä, aamiainen Ok.

Miinukset: Jonot aamupalalle, lattiakaivo haisi. Jokseenkin pitkä matka keskustaan ostoksille.

Miinukset: Huono aamupala.

Plussat: Sijainti Rauhallinen Hyvä sänky Kuntosalin olemassaolo

Miinukset: Suppea aamupala Torakka vessassa Pieni huone Ei tarjottu näkymää Thames-joelle Kallis

Plussat: The staff was amazing. We wanted to check in early and was originally told we couldn't. We spoke to another member of staff and he was really nice and got us checked in, they even gave us complimentary use of the executive lounge. Amazing.

Miinukset: Nope

Plussat: Location, cleanliness, staff very helpful and professional

Miinukset: View from room was not the greatest.

Plussat: Valitsimme huoneeksemme korkeammalla rakennuksessa sijaitsevan huoneen näköalalla joelle ja näkymä todellakin oli VÄHINTÄÄNKIN yhtä upea kuin mitä kuvista saattoi päätellä. Lisäksi erityinen plussa huoneen reilusta koosta sekä erittäin tilavasta kylpyhuoneesta. Ei tullut ollenkaan sellainen olo, että olisi ahtautunut pieneen koppiin, johon on väkisin tungettu vain sänky.

Miinukset: Valitettavasti viimeaikaisen Euroopan matkailun huonoimpia puolia on ollut toistuvasti huonompi ja huonompi hotellihuoneiden siisteys ja valitettavasti tämä kohde ei tehnyt sääntöön poikkeusta :( Jouduimme kutsumaan houskeepingin huoneeseen, sillä huone näytti siltä kuin siellä ei olisi oltu tehty mitään muuta kuin vaihdettu sänkyyn puhtaat lakanata. Lattia oli täynnä roskaa, muruja ja pölyjä. Sängyn alus näytti siltä kuin sieltä ei olisi koskaan edes imuroitu. Vessassa oli myös paljon tahroja. Aamiainen oli mielestäni myös aika suuri pettymys ja turhaan suitsutettu. Soitimme hotellille etukäteen ja tiedustelimme heidän vegaanisia vaihtoehtoja ja vastaukseksi saimme, että niitä on tarjolla monia. Osoittautui, että ainoat vegaaniset/maidottomat tuotteet olivat hdelmät, murot, myslit, vihannekset ja mehut. Muroille ja mysleille ei ollut MITÄÄN maidotonta vaihtoehtoa tarjolla vaan tämä täytyi erikseen pyytää keittiöstä seuraavalle aamulle. Oli hentoinen pettymys maksaa tästä 12 puntaa per nuppi/aamu, kun samaan hintaan olisi saanut naapuri pubista kattavamman setin.

Miinukset: i asked staff to show me the where the stairs were as i do not like treveling in lifts, they said that there were no stairs for guests,although we were pleased with everything that you hotel has to offer including the comfort and clenliness of the rooms i will not choose to stay at your hotel in the future.can you please reply to this comment at your earliest convenience

Plussat: the staff

Miinukset: the beds were uncomfortable

Plussat: The staff are very welcoming. The breakfast is very good and fresh. Our room was very comfortable and the bathroom very modern and stylish.

Plussat: The location of the hotel and great value for money.The room was very comfortable with a well equipped bathroom.

Miinukset: There were several holes in the bed sheets (lack of attention to detail)!

Plussat: comfort and location

Miinukset: The airconditioning was not working in the first room and I had to insist on moving before being moved to an apartment where the TV was not working!

Plussat: Sijainnista, hlökunta oli ystävällistä.

Miinukset: Huone oli sisäpihalle päin ja ei näkynyt edes taivasta, naapurihotellien asukkaat kyllä näkivät suoraan sisälle. Huono valaistus huoneessa.

Plussat: Fantastic hotel, staff very friendly

Plussat: the room made you feel very relaxed and the hotel was kept very clean. the location was perfect for everything we needed.

Plussat: location

Miinukset: volume of noise of air conditioning and the efficiency of it

Plussat: Very nice hotel well worth £25 extra for a great veiw of River and Westminster nice room great bathroom nice freindly Bar. Staff were great

Miinukset: Remote to TV etc. didn't work. Wall picture falling off, couldn'y get a cup of coffee at 9.30 (machine being serviced

Plussat: Aamiainen oli hyvä ja monipuolinen. Jonoiltakin välttyy, kun menee tarpeeksi ajoissa paikalle. Sijanti oli erinomainen. Waterloon asema nurkan takana ja London eye ihan vieressä. Lisäksi on mielestäni hyvä idea tarjota huoneen siivoamisen sijaan pieniä hyvityksiä.

Miinukset: Baari olisi voinut olla hieman viihtyisämpi. Pääosin vietimme iltaa muualla, mutta olisi ollut mukava, että hotellin omat tilat olisivat tarjonneet enemmän ajanviettä.

Miinukset: Ruuhka-aikaan (aamupala) mahdoton saada hissejä. Eräs pariskunta oli odotellut hissiä 20min, että pääsisi kirjautumaan ulos. Itse jouduimme odottamaan vaan 10min.

Plussat: The staff was absolutely amazing!

Miinukset: Got to hotel at check in time (2:00) and had to wait 2 hours for the room to be ready. My 3:30 engagement was missed do to this issue with check in. I was only in London this one day and the main reason I was there for didn’t happen because of the late check in. Also, the occupants of the room next to mine was slamming their door and making noises up to 6:00 am. It sounded like staff was continuously trying to enter the room. Not a good experience at all

Plussat: Sijainti loistava ja hyvä ilmastointi sekä Mahtava aamiainen.

Miinukset: Hissiä sai jonottaa turhan pitkää aamuisin. Kolmesta päähissistä yksi oli rikki koko viikon... sivuhissiä käytti pääasiassa tyntekijät. Pyörätuolin kanssa välillä tuntui raskaalta odotella

Plussat: Very friendly and helpful staff. Great location. Free luggage storage. Impeccable room.

Plussat: Over all this was great place to stay. Staff was very helpful. Location worked great for our visit.

Miinukset: None.

Plussat: Assume the hotel would have been excellent.

Miinukset: Beware!! The booking agent Cancelon has a early date trigger converting to a non-refundable reservation after promoting "free cancelation". Its geared to pushing the non-refundable reservation to their site to sell. The listing process was incredibly difficult requiring re-entering all online data resulting in no sale or compensation. Would avoid booking through Cancelon in the future.

Plussat: The convenience of the location. The area is extremely quiet which made for a wonderful nights sleep.

Miinukset: The substandard cleaning of the hotel room on a daily basis

Plussat: Clean room, decent shower, great breakfast.

Miinukset: Décor a bit tired.

Plussat: Aamiainen oli loistava, huoneessa pimeätä työskentelypöydällä, ei valoa lainkaan.

Miinukset: Ala-aulassa ei odottelutilaa ollenkaan

Plussat: Huoneessa erityisen hyvä ilmastointi ja huone hyvän tilava. Henkilökunta oikein ystävällistä. Sijainti hyvä.

Miinukset: Aamiainen hotellin muuhun verrattuna aika niukka. Sijainnin takia välillä hiukan ulkoa mutta ei pahasti.

Plussat: We stayed in the executive studio and we had everything we needed. Lovely modern design - very comfortable. Great bathroom. Close to Waterloo Station. Very friendly reception staff.

Plussat: convenient location, clean and smart room - good internet connectivity, comfortable bed, friendly and helpful staff

Miinukset: the room was too hot...and unable to open window or reduce temperature

Plussat: Good quality of decor and fittings in rooms and public places. Excellent position for enjoying central London.

Plussat: Excellent location and helpful staff