Lontoo hotellit lähellä King’s College London

Plussat: The Executive Suite was comfortable and beautiful decor. We stayed here for 2 nights with late checkout. Lounge access was nice, lots of choice (food/drink) Staff were friendly and helpful

Miinukset: .

Plussat: The location was the best part of this hotel. It was close enough to all attractions.

Plussat: The atmosphere of this hotel is so good. I like most the oxbo restaurant and the distillery cafe!

Miinukset: Everything was perfect

Plussat: The perfect location, beautiful communal areas and friendly efficient staff

Miinukset: We had an accessible room which was right next to the lift and had no bath. But we didn't ask to be moved which we probably should have in hindsight

Plussat: Respan nuorehko mieshenkilö neuvoi meille naisille vaihtoehtoreitin Catwickin lentoasemalle, kun maratoonarit olivat vallanneet Lontoon. Kiitos hänelle

Plussat: Everything

Miinukset: Nope

Plussat: The design/space/bathroom/colour scheme was all superb

Miinukset: My partner said she needed better lighting and mirror on the table to do her makeup

Plussat: Bed was really comfortable and hotel was maintained to a good standard.

Miinukset: Firstly, we called the hotel before booking to ask if pool, sauna and steam room were available for paying guests. After first being unsure they confirmed uncertainly that this was the case. We booked and then found out there was no sauna or steam room (the whole reason for our stay). At reception upon arriving, Ana was again uncertain about different aspects of the stay. She also entered my card and inputted an extra £50 without having the courtesy to explain that this was for a deposit (have no problem paying a deposit but it’s good service to be explained why before taking the money). For breakfast in the morning we were shown the table without being told to follow. The breakfast we were sat and then realised to have food from the restaurant itself it was all extras. Upon leaving the restaurant we said bye and thanks and the front of house completely blanked us. We got back to the room and called about a late checkout (1pm complimentary and 2pm if the hotel was quiet). The concierge staff had already confirmed it was quiet so 2pm was likely. On the phone this was another opportunity to try and get add ons - it was only after some debate that we got 2pm for free (we were pushed and pushed for £20 even though the hotel was ‘quiet’). Upon checking out, after already been charged £219 for the room and £50 deposit (went straight out of my account on monzo) we had another member of staff at reception attempt to take £219 again. I am certain that getting the £50 deposit back will also be hassle. All in all, it felt like all staff were untrained and unsure and the vibe of the hotel was to try and get as much money from add ons as possible.

Plussat: Chic hotel. Sparkling wine upon arrival. Very comfortable beds. Nice bar. Mostly friendly staff. Nice toiletries supplied as well as daily water bottles.

Miinukset: Check-in and check-out took way too long. Upon check-in they wanted to charge us way too much and it took quite a while to sort things out. When we went to our rooms we were assured the issue was solved. However, upon check-out, they wanted again to charge us (there were 3 rooms in our booking) the wrong amount and it took over 1/2 an hour to resolve the issue. One of the counter staff repeatedly coughed without any attempt at covering her mouth which caused us some distress considering the covid 19 status. Missed an in the room tea and coffee making facilities and a ice machine in the hallways. Complicated wi fi system, only worked for one of the three days we stayed. Seemed they were trying to charge for wi fi which is in 2020 assumed a standard in a 5 star hotel.

Plussat: Everything was great. This will be our hotel for future London stays. Excellent staff.

Plussat: Aamiainen oli erinomainen, terveellinen, laaja ja herkullinen. Ravintola oli erinomainen. Hotellin sijainti erittäin hyvä, hyviä ravintoloita, pubeja, metroasema lähellä sekä kävelysilta Tate Modernilta, mikä on myös hieno taidemuseo! Huone oli hyvä, hyvin hiljainen.

Plussat: The friendly and helpful staff were extremely welcoming. I don't normally stay at such nice hotels and felt a little awkward, but they were unpretentious and lovely from the moment we walked up.

Miinukset: I felt silly but the lights in the room were very confusing. Hard to figure out how to only have one light on at a time.

Plussat: Excellent location, very friendly staff, all very helpful and curtious. The room was excellent and high quality, very clean with everything you need

Miinukset: Everything was perfect

Plussat: Easy to find. Great location. Stylish large room

Miinukset: Nothing

Plussat: Beautiful hotel. Right in the middle of Trafalgar Square. Charming Cross under ground just a few steps out the door. Buckingham Palace, Big Ben, and Westminster Abby just a few short blocks away. Many theaters less then 5 minutes of walking.

Plussat: Great location, nice and very helpful stuff and very nice and clean place. Love it!

Plussat: Kaunis, tilava huone hulppealla kattokorkeudella. Upea näkymä huoneen ikkunoista. Iso kylpyhuone luksusluokan kylpytuottein. Aulahenkilökunta palvelualtista ja ammattitaitoista. Triplalasitukset ja historialliset paksut tiiliseinät pitivät katumelun ulkopuolella.

Miinukset: Aamiainen. Ruoka suppeassa buffetissa oli hyvää ja laadukasta, mutta esim. erikoiskahvit ja omeletit sai vain lisämaksusta. Henkilökunta oli kohteliasta ja ammattitaitoista, mutta nuori kikatteleva nuorisolauma, joita kiinnosti enemmän kuulumisten vaihto keskenään kuin työnteko. Palvelu siksi hidasta, tilauksissa oli sekaannuksia, asiakkaat kyselivät pöytiin tarjoiltavan kahvin/teen perään, eikä minua kiinnosta sivukorvalla kuulla heidän edellisillan sekoilustaan teinidiskossa. He tarvitsisivat aikuisen esimiehen. Lontoossa on paljon luksushotelleja ja kilpailu on kovaa, näiden kolmen aamiaisen perusteella en tule hotelliin palaamaan.

Plussat: location stayed before

Miinukset: toilet seat had blood on it from previous female occupant

Plussat: Very central, very cool hotel , great staff. Win win win

Miinukset: Bathroom was a little cold

Plussat: A great location to walk around and imbibe London

Miinukset: Staff were a bit non attentive and cold

Plussat: Very helpful staff, very clean rooms with good amenities.

Miinukset: No. It was an excellent experience

Plussat: We had a wonderful stay at the St. James. We checked in very early in the morning (8 am) and our double room was ready to welcome us, which was a great surprise. All staff was absolutely adorable with us and the room very comfortable. Location is the best. We are so glad we were able to visit London just before the lockdown, and we hope we will be able to visit the St. James again very soon !

Plussat: Great location. Friendly staff. Good breakfast. Lovely room. Nice toiletries. All in all, a very pleasant stay.

Miinukset: Everything was fine - there was nothing that we didn't like.

Plussat: Perfect location and the staff were amazing. So friendly and always smiling - nothing was too much trouble. The room was comfortable and light. The bed was very comfortable and free bottle waters were a nice touch. Amazing en-suite, nice powerful shower.

Miinukset: I didn't like the perfume pumped through the air-con in the corridors and bedrooms. Infact we had to be moved as I suffer from asthma and it was effecting my breathing to a none perfumed floor (5) and room. The corridors are too dark, felt like a ship..

Plussat: beautiful rooms and public spaces

Plussat: Location and room, very good decor,

Miinukset: made to pay extra £50 on arrival? and still not received it back 5 days later

Plussat: Everything was great, from room, to staff to location, we were visiting the theatre and it was in perfect walking distance.

Plussat: Great location. Room bright and comfortable. Staff very helpful and happy

Plussat: In the center of the London. Friendly staff.

Miinukset: Noisy and uncomfortable bathroom facilities. Thin door, very good audibility. Strange window blinds without regulation.

Plussat: Vikki in the restaurant was ace !

Plussat: Staff were great! Excellent location, only a few minute walk from major sites. The lobby and room scent were delightful! The decoration was modern and tasteful. Turn-down service was nice.

Miinukset: Room was small.

Plussat: The view was great and the bed was comfortable. Staff were pleasant

Miinukset: No water in the room, bathroom door (can’t shut it quietly it’s a faff) and room was very small.

Miinukset: A beautiful hotel with great staff

Plussat: Location and breakfast

Miinukset: I would say there is a difference between it and the Shangri-La. I think it's a nice 4 star hotel. I am not sure it belongs in group with 5 star hotels.

Plussat: Was able to check in earlier

Miinukset: No bathrobe which was promised, no body lotion, no slippers, no complimentary water. I mentioned about the water during check-out, they promised not to charge me for mini-bar, but then still charged - not very nice. And complimentary water is the standard for their rooms at check-in. Very disappointing

Plussat: Nothing too much trouble for us. Our baby was given a travel cot after I requested one.. with a free crowned plaza teddy bear & a lovely Winnie the Pooh duvet to use - so very kind. The 2 x double beds were great for us to enjoy a great nights sleep. Francisco the concierge was very kind to order a taxi for us. Val to the train station,

Plussat: Location was ideal, room was nice, bed was nice.

Miinukset: Didn't have milk replaced next morning, called reception it was engaged. Didn't make another attempt.

Miinukset: Nothing.

Plussat: Mainion sijainnin lisäksi hotellissa oli hyvä palvelu, mainio aamupala, jossa tosin pääsi joka aamu jotakin loppumaan. Mahtavan hyvät sängyt ja peitot ja huoneessa raikas ihana viilennys. Oikein hyvä hotelli.

Miinukset: Meillä ikkunat suoraan naapuritoimistoihin, mutta emmepä huoneessa paljonkaan vanhentuneet.väärä puhelinnumero hotelliin booking:in sivustolla. Aamupalalla joka aamuna jotakin lopussa.

Plussat: Breakfast was great. the staff were really friendly. restaurant was nice and bright. The place smelled great when you walked in. lots of free products in room in case you forgot anything.

Miinukset: our tv didn't work

Plussat: The location of the hotel was very convenient to travel around London. All the staff were very friendly, welcoming and helpful and our room was spotlessly clean and well replenished with biscuits, chocolates and bathroom toiletries.

Miinukset: There were no grab rails on the walls in the bathroom at the end of the bath so it made it very difficult to climb in and out of the bath to have a shower when you have arthritis and 2 knee replacements like my daughter has. Only other dislike is there is a limited choice of eating in the restaurants when you have dietary requirements like Gluten/Wheat free.

Plussat: Location is superb, right across blackfriars tube and walking distance to numerous attractions. Lovely breakfast, welcoming staff, clean and classy. Highly recommended.

Miinukset: Internet speed for ihg members is appalling, reminded me the early internet days. No good. Switching to the high speed requires technicians, couldn't be bothered. Did my surfing via my mobile as hotspot instead.

Miinukset: TV did not work and staff were unable to fix it. Complementary bathroom boxes were empty.

Miinukset: The television did not work anywhere in the hotel. Whilst I was told they had a problem, the hotel seemed unable to sort it out.

Plussat: Incredible hotel....great location and exceptional customer service...cigar bar on premises....very nice

Miinukset: Hotel needs 120v plugs in bathroom...

Plussat: Super friendly and helpful staff. I accidentally booked my room wrong and didn’t have an extra bed for my son in the room but they upgraded my room with no extra charge. Also food is amazing there.

Plussat: Room was well appointed. Bed was comfortable.

Miinukset: I arrived very tired with sore feet after a day of work in the City which began straight from an overseas flight. I was given a room key that did not open my room, not because it became demagnetized, but because they gave me a key for a new type of lock while my room did not yet have the new lock installed. I went back down to the desk with all my luggage to have the room key re-issued. They proceeded to re-issue me with a second nonfunctioning key which I discovered after dragging everything back up to my room. At this point I did not to go down a second time, but called to have somebody come up and let me in my room. I was not thrilled. At the end of a very long and tiring day spending 20 to 30 minutes to get into your room is really not acceptable. Had someone called to apologize or send up a small drink or something I would have appreciated it.