Lontoo hotellit lähellä Royal Festival Hall

Plussat: The Executive Suite was comfortable and beautiful decor. We stayed here for 2 nights with late checkout. Lounge access was nice, lots of choice (food/drink) Staff were friendly and helpful

Miinukset: .

Plussat: The location was the best part of this hotel. It was close enough to all attractions.

Plussat: The atmosphere of this hotel is so good. I like most the oxbo restaurant and the distillery cafe!

Miinukset: Everything was perfect

Plussat: The perfect location, beautiful communal areas and friendly efficient staff

Miinukset: We had an accessible room which was right next to the lift and had no bath. But we didn't ask to be moved which we probably should have in hindsight

Plussat: Respan nuorehko mieshenkilö neuvoi meille naisille vaihtoehtoreitin Catwickin lentoasemalle, kun maratoonarit olivat vallanneet Lontoon. Kiitos hänelle

Plussat: Everything

Miinukset: Nope

Plussat: The design/space/bathroom/colour scheme was all superb

Miinukset: My partner said she needed better lighting and mirror on the table to do her makeup

Plussat: Bed was really comfortable and hotel was maintained to a good standard.

Miinukset: Firstly, we called the hotel before booking to ask if pool, sauna and steam room were available for paying guests. After first being unsure they confirmed uncertainly that this was the case. We booked and then found out there was no sauna or steam room (the whole reason for our stay). At reception upon arriving, Ana was again uncertain about different aspects of the stay. She also entered my card and inputted an extra £50 without having the courtesy to explain that this was for a deposit (have no problem paying a deposit but it’s good service to be explained why before taking the money). For breakfast in the morning we were shown the table without being told to follow. The breakfast we were sat and then realised to have food from the restaurant itself it was all extras. Upon leaving the restaurant we said bye and thanks and the front of house completely blanked us. We got back to the room and called about a late checkout (1pm complimentary and 2pm if the hotel was quiet). The concierge staff had already confirmed it was quiet so 2pm was likely. On the phone this was another opportunity to try and get add ons - it was only after some debate that we got 2pm for free (we were pushed and pushed for £20 even though the hotel was ‘quiet’). Upon checking out, after already been charged £219 for the room and £50 deposit (went straight out of my account on monzo) we had another member of staff at reception attempt to take £219 again. I am certain that getting the £50 deposit back will also be hassle. All in all, it felt like all staff were untrained and unsure and the vibe of the hotel was to try and get as much money from add ons as possible.

Plussat: Chic hotel. Sparkling wine upon arrival. Very comfortable beds. Nice bar. Mostly friendly staff. Nice toiletries supplied as well as daily water bottles.

Miinukset: Check-in and check-out took way too long. Upon check-in they wanted to charge us way too much and it took quite a while to sort things out. When we went to our rooms we were assured the issue was solved. However, upon check-out, they wanted again to charge us (there were 3 rooms in our booking) the wrong amount and it took over 1/2 an hour to resolve the issue. One of the counter staff repeatedly coughed without any attempt at covering her mouth which caused us some distress considering the covid 19 status. Missed an in the room tea and coffee making facilities and a ice machine in the hallways. Complicated wi fi system, only worked for one of the three days we stayed. Seemed they were trying to charge for wi fi which is in 2020 assumed a standard in a 5 star hotel.

Plussat: Everything was great. This will be our hotel for future London stays. Excellent staff.

Plussat: Aamiainen oli erinomainen, terveellinen, laaja ja herkullinen. Ravintola oli erinomainen. Hotellin sijainti erittäin hyvä, hyviä ravintoloita, pubeja, metroasema lähellä sekä kävelysilta Tate Modernilta, mikä on myös hieno taidemuseo! Huone oli hyvä, hyvin hiljainen.

Plussat: The friendly and helpful staff were extremely welcoming. I don't normally stay at such nice hotels and felt a little awkward, but they were unpretentious and lovely from the moment we walked up.

Miinukset: I felt silly but the lights in the room were very confusing. Hard to figure out how to only have one light on at a time.

Plussat: Got upgraded to executive room which was lovely and big, very comfy bed and great extras like afternoon treats

Miinukset: Nothing!

Miinukset: Very nice clean and comfortable hotel excellent value for money

Plussat: Location

Miinukset: At £513 per night for a club room and the cramped breakfast space this is really not good value for money. I guess it is more suited to bull buy tours who seemed to consume the hotel than a business traveler.

Plussat: concierge was very helpful and professional.

Plussat: The staff in all departments were excellent nothing was too much trouble all smiling and made us feel very welcome. Superb arrival experience given by Simon on Reception and doorman and bell boy.

Miinukset: Nothing could have been better.

Plussat: Beautiful hotel Nice location Friendly staff Delicious food till late

Miinukset: Room/ bathroom windows does not isolate street noise. They have to look at this matter seriously. As it’s bringing the rate and experience to a lower level.

Plussat: General good quality good bed good breakfast

Plussat: Just location its good!

Miinukset: I arrive 10:30 PM and my room had eating problem, and should wait at later hour technician to change filter!! Basic maintenance program should solve this problem! When left to the airport the staff ask taxi and i pay £ 147 sunday morning no traffic! I pay £91 when arrive on Friday 6AM pick traffic. Hotel should have procedure for taxi!!

Plussat: Location in central of London is perfect for tourist. 5 minutes to Westminster Abby/Parliment/Big Ben and 10 to Buckingham Palace. Great staff especially people in Bar from Portugal. Room was just fantastic and great new bathroom. Bed was perfect.

Miinukset: Afternoon and evening concierge was not helpful and gave poor advice on restaurant.

Plussat: It was immaculate, the staff were so helpful and the location was perfect for the west end.

Miinukset: The room, whilst been decorated well and additional amenities put on, was relatively basic. I upgraded to the king suite and at just under £250 per night I was expecting the room to be slightly larger with a seating area perhaps rather than just one single chair. But overall it is a lovely hotel and would stay again, maybe just without upgrading

Plussat: We booked last second when we discovered that our 5 star boutique hotel was extremely dated and worn out. (Horrible) the Conrad is everything we had hoped for, beautiful modern rooms with plenty of space. Decor was perfect, bed and linens were fanta

Plussat: Everything reception staff were fantastic, so friendly the Executive lounge staff couldnt do more to look after us. nothing was to much trouble we loved our stay

Miinukset: N/A

Plussat: Perfect location and the staff were amazing. So friendly and always smiling - nothing was too much trouble. The room was comfortable and light. The bed was very comfortable and free bottle waters were a nice touch. Amazing en-suite, nice powerful shower.

Miinukset: I didn't like the perfume pumped through the air-con in the corridors and bedrooms. Infact we had to be moved as I suffer from asthma and it was effecting my breathing to a none perfumed floor (5) and room. The corridors are too dark, felt like a ship..

Plussat: beautiful rooms and public spaces

Plussat: Location and room, very good decor,

Miinukset: made to pay extra £50 on arrival? and still not received it back 5 days later

Plussat: Everything was great, from room, to staff to location, we were visiting the theatre and it was in perfect walking distance.

Plussat: Great location. Room bright and comfortable. Staff very helpful and happy

Plussat: In the center of the London. Friendly staff.

Miinukset: Noisy and uncomfortable bathroom facilities. Thin door, very good audibility. Strange window blinds without regulation.

Plussat: Vikki in the restaurant was ace !

Plussat: Staff were great! Excellent location, only a few minute walk from major sites. The lobby and room scent were delightful! The decoration was modern and tasteful. Turn-down service was nice.

Miinukset: Room was small.

Plussat: The view was great and the bed was comfortable. Staff were pleasant

Miinukset: No water in the room, bathroom door (can’t shut it quietly it’s a faff) and room was very small.

Miinukset: A beautiful hotel with great staff

Plussat: Location and breakfast

Miinukset: I would say there is a difference between it and the Shangri-La. I think it's a nice 4 star hotel. I am not sure it belongs in group with 5 star hotels.

Plussat: Was able to check in earlier

Miinukset: No bathrobe which was promised, no body lotion, no slippers, no complimentary water. I mentioned about the water during check-out, they promised not to charge me for mini-bar, but then still charged - not very nice. And complimentary water is the standard for their rooms at check-in. Very disappointing

Plussat: Hotel beautiful staff fantastic restaraunt fantastic.

Miinukset: Very disappointed couldn't use pool as this was one of the reasons I picked this hotel and no compensation was offered used the sauna which was great.

Plussat: The best hotel in london

Miinukset: Excellent Hotel

Plussat: Iconic location, well appointed, staff just fantastic.

Miinukset: The breakfast was quite ordinary and thus overpriced.

Plussat: Location excellent, staff super, food excellent,breakfast was super

Miinukset: Swimming pool was closed

Plussat: The location

Miinukset: House keeping department did not provide shampoos and body soaps on daily basis . They did not keep tissues in room . They did not keep umbrella in the room.

Plussat: The historic building, its location and views, and high quality furnishings and amenities throughout

Plussat: Clean, modern well kept good location good views

Plussat: Todella mukava kun ei kuulunut kaupungin hälinä! Erinomainen sänky sai hyvin nukuttua!

Plussat: Location, service was great.

Miinukset: Not applicable

Plussat: The club lounge staff were excellent and very friendly. The location of the hotel was close to everything.

Miinukset: The taxi service was very limited due to road work. The hotel seemed to be understaffed. We requested a late check out and were given a 2:00pm checkout only to be called twice and had housekeeping come into the room while I was getting in the shower . They let us know that their next guests had already arrived and were waiting for the room. Our stay included airport transfers and we had given them all our flight departure information, but on our departure day they had not arranged transportation and we had to just pay for a taxi ourselves. The hotel felt like it needed more organization . The hotel is in a historic building and the walk from the lift to our room was very long. The lifts were also were creaky and half way during our stay one lift quit working.

Plussat: Great location and a very nice hotel. They seem more like a 4 star than a 5 star hotel though.

Plussat: Great location, friendly helpful staff, bar was very nice, breakfast was very good

Miinukset: Bit like being in a maze to find room, long walk, next time will ask for a room nearer the lift.