Lontoo hotellit lähellä Theatre Royal Haymarket

Plussat: Erittäin hyvä ja ystävällinen henkilökunta kaikkialla hotellissa. Aamiainen on erinomainen ja kivasti otettiin huomioon gluteeniton ja laktoositon ruokavalio.

Miinukset: Öiden hinta oli alimmillaan n 900 Ja muutama 1100 per yö. Sen hintaisen huoneen näkymä pitäisi olla parempi. Huoneen päiväsiivous saisi olla parempi.

Plussat: We told them it was our anniversary and checked in to find champagne and chocolate cake in our room. Bed was extremely comfortable. Bathroom was spacious and beautiful. Decor was lovely. Service was amazing. Location was right near Embankment stop for the tube. Kerrington’s restaurant was beautiful and the food was amazing. Be sure to dress up for dinner. Morning buffet in the North Hall offered lots of choices. Restroom has audio of local actors reading prose and poetry.

Miinukset: Not a single thing!

Plussat: Everything about this property is unbelievable. from the minute you enter the door until you leave you are made to feel so welcome and every need is catered for. The concierge shay Ross if you are so lucky to meet him he is absolutely brilliant definitely an added reason as to why me and my fiancé will be returning! Location second to none. Honestly couldn’t have asked for anything better! Make sure to check out the spa

Plussat: Location, spa and Tom Kerridge restaurant. Beds were very comfortable.

Plussat: Great staff! Beautiful accommodations. Very nice sla.

Miinukset: Great location. Very clean and comfortable.

Plussat: Perfect location, walking distance to everywhere , tube is 1 min away. Employees are very nice and try to help which is not always the case in Europe. Mediahub on TV unit is nice. Minibar is stacked. Clean rooms.

Miinukset: I don't understand the hype about this hotel. Rooms are so small that 2 people simply can't fit in the room. It seems like they could take some space from bathroom and add to the room. Wardrobe area is very small too. If you are staying more than 2 nights, you won't have enough space for your clothes. Breakfast buffet was poor compared to the price. Beds are uncomfortable. Poor lobby design.

Plussat: Perfect location and the staff were amazing. So friendly and always smiling - nothing was too much trouble. The room was comfortable and light. The bed was very comfortable and free bottle waters were a nice touch. Amazing en-suite, nice powerful shower.

Miinukset: I didn't like the perfume pumped through the air-con in the corridors and bedrooms. Infact we had to be moved as I suffer from asthma and it was effecting my breathing to a none perfumed floor (5) and room. The corridors are too dark, felt like a ship..

Plussat: beautiful rooms and public spaces

Plussat: Great location, staff very helpful and place was spotless. I also ate in the restaurant and the food was delicious.

Plussat: Location excellent. Room spacious, comfortable and quiet

Miinukset: Bar facilities limited. Overall I feel that the hotel is not as good as it used to be.

Plussat: Staff were great! Excellent location, only a few minute walk from major sites. The lobby and room scent were delightful! The decoration was modern and tasteful. Turn-down service was nice.

Miinukset: Room was small.

Plussat: Location and breakfast

Miinukset: I would say there is a difference between it and the Shangri-La. I think it's a nice 4 star hotel. I am not sure it belongs in group with 5 star hotels.

Plussat: Fantastic staff, incredible evening meal! Perfect location.

Plussat: Boutique style, good theatre district location, staff were nice.

Miinukset: Rooms a bit small. No bath. No smart TV.

Plussat: Location was excellent. Room was clean, decent size, had King bed (priority) had all extras - minibar, safe, ironing board.

Miinukset: Paid at desk to upgrade to Studio. Expected separate seating area but really just a slightly bigger bathroom. Lighting was funky but not great for my partner trying to do makeup in the room.

Plussat: Location and in room amenities

Plussat: The location in Trafalgar Square was very well centrally-located to the attractions we visited in London and access to the Underground at Charing Cross was great. The Square and surrounding area was extremely crowded, but the hotel somehow felt like an oasis in the midst of the hustle and bustle. The bed, pillows and shower were great! We chose the breakfast included option, and felt like that was a good value. Breakfast was much more than just the standard Continental fare; there were hot items available as well. Lastly, all the staff was friendly and helpful!

Miinukset: Nothing!

Plussat: Beautiful hotel. Right in the middle of Trafalgar Square. Charming Cross under ground just a few steps out the door. Buckingham Palace, Big Ben, and Westminster Abby just a few short blocks away. Many theaters less then 5 minutes of walking.

Plussat: The rooftop bar was quite a novelty! The view was great! Seeing the giant ferris wheel "lit up" against the night sky was remarkable! As was the trendy "urban" decor! All of the staff were quite pleasant. This hotel seemed to be a great meeting place for "locals," as they did have a private party that was attended by 40 to 50 people. Also, it seems to attract young professionals (mid "20s to 30s")!

Miinukset: The pillows were "thin!" We had to use two...such a pity, especially when the beds were super comfortable, and all other amenities so pleasing! Lastly, the breakfast buffet was NOT worth the $25 to $30 that it cost, there was nothing exceptional about it! But the other meals were enjoyable.

Plussat: Location

Miinukset: Lobby bar/restaurant had the worse service imaginable.

Plussat: Great pillows & bed. Thomas was fantastic & very helpful in directions. The check in staff did not advise that reservations were necessary for the rooftop bar - our 3 guests arrived, my husband requested the lift they called up & said it was ok. When my husband & guests got to the rooftop, they were seated in the restaurant. I managed to get it sorted out & we were “squeezed” in - very embarrassing. Your staff needs to advise hotel guests that RESERVATIONS are required.

Miinukset: Roof top bar restrictions

Plussat: A great location to walk around and imbibe London

Miinukset: Staff were a bit non attentive and cold

Plussat: The location is excellent, easy access to whatever you wish to see. The breakfast is rather pedestrian, nothing special. For breakfast, go outside for other choices.

Miinukset: There was nothing that we didn't like. We enjoyed the entire experience.

Plussat: location

Miinukset: online there was to be a piano bar............no piano bar

Plussat: Nothing good to say. Extremely disappointing

Miinukset: I was downgraded from a deluxe room to a standard room (essentially.a closet)and my compensation was a 14 £ cocktail. The following day the y transferred me to a deluxe room and despite two request to make sure there were no feathers in the room...

Plussat: The location was in walking distance of many local sites, like Buckingham Palace, Trafalgar Square, Horseguards, London Eye, and Parliament. The staff were helpful and friendly, hotel was well kept. Had excellent food from their restaurant, 1212.

Plussat: Location

Miinukset: Smelly drain in bathroom, no natural light

Plussat: Bathrooms very clean and staff are wonderful

Miinukset: Very old doors, carpet need to be changed, overall it worth 4 stars not 5

Plussat: the location was great and the staff was very friendly and helpful.

Miinukset: the mini bar was supposed to be included but was never re-stocked after the first day.. it was supposed to be a river view room but the only view was from the bathroom sitting on the toilet and we were on the 6th floor so it wasn't like we were at street level.... and the bathroom vanity light was burned out and never replaced after i told them about it.

Plussat: Great property. Real close to everything.

Miinukset: I do not believe it was entirely worth the money. We paid extra for a river view that basically had a view of a tree.

Plussat: We were upgraded to a suite , which was super, nice touch of luxury with great attention to detail. Very comfortable bed.

Miinukset: Slightly noisy from the large ducts outside of the windows

Plussat: service and cleanliness

Miinukset: WIFI in romm sucks

Plussat: Location was Amazing. Very close to the Thames, Trafalgar Square, Embankment Bridge, and Underground. Walking distance to Covent Garden, Leicester Square, Piccadilly Circus and Westminster. Loved the heated bathroom floor and towel rack.

Miinukset: The View in the room was not the best. Crane and workmen right outside our room. Marble on the floor needed repairs

Plussat: The room was very comfortable. Jason on the door was fantastic and went the extra mile. Overall a good, but not great, hotel - comfortable and very well located.

Miinukset: Evening reception staff were poor, we found it very difficult to have calls answered. The food at dinner was disappointing.

Plussat: Stayed in a king suite . View from the room was fantastic and the absolutely stunning at night. The room was spacious and comfortable with very nicely appointed furniture and bed. The bathroom with the heated floor was very nice surprise. Doorman was wonderfully welcoming, the bellboys were quick and helpful and the concierge was professional and always pleasant and patient.

Miinukset: I asked for an early check in which wasn't possible and I understood this. However, when I returned at the regular check in time, the receptionist without checking with anyone, insisted the room still wasn't ready. Had to ask for the manager, who after checking with housekeeping, found the room was ready. Receptionist was not happy at being contradicted and was less than pleasant for the rest of the check-in process. Not offered breakfast discount on check-in so would have paid substantially more if I hadn't found out about the discount by accident. Stayed two nights. Mini-fridge was not restocked the second day. Took 45 minutes to get a bucket of ice and then felt guilty for asking for it when we found out the poor guy doing room service was the only one on duty. Seems like the hotel needs to amp up the staff numbers to provide the five star service you're paying for.

Plussat: Service is unreal, and location fantastic.

Miinukset: The beds were very uncomfortable

Plussat: Good and attentive staff. The cocktail bar was especially nice and the martini was fantastic.

Miinukset: Plug in the bathroom basin didn't operate

Plussat: I liked the bathtub and bath salts.

Miinukset: The service. We had a suite and received half the services promoted for our suite and that was only after we reminded them we were staying in a suite. Not a great impression overall.

Plussat: Very quiet and private.

Miinukset: The services for our level of suite were not offered until after we asked about them. That should not happen.

Plussat: The hotel was very nice and warm. The rooms, although small, were very clean and comfortable.

Miinukset: Earlier access to rooms. True... the check in time was 3 PM but for those flying many hours from far away...prioritizing a few rooms for those arriving at noon would avoid them having to tread water for hours .....

Plussat: Fantastic bed

Plussat: Everything

Miinukset: I don’t think anything could better

Plussat: Private. Classy.

Miinukset: Charge too much for use of their telephone in this day when they should not