Lontoo hotellit lähellä Southbank Centre

Plussat: Beautiful and historical.

Miinukset: Poor service, queuing to check in. Lack of room in bar area for guests when non residents were in situ.

Plussat: Everything

Plussat: Spectacular in every way

Miinukset: Not being able to stay longer

Plussat: Stomping at the Savoy was all it was supposed to be!!! Simply beautiful hotel that creates an inner city oasis for the traveler. The service was IMPECCABLE! The common rooms are gorgeous ! They truly understand the hotel business from the terrific doormen to wonderfully helpful concierge....DEAN!!! A GREAT place to stay!!! The rooms with the Thames and eye view are truly the good life!!!! You want to live there!!! Lol!!!

Miinukset: Not all the rooms are spectacular. We provided a room for our goddaughter and her husband that was nice but they have much nicer rooms! They didn’t mind but I did as our room was no comparison to theirs!

Plussat: Excellent breakfast ,we opted for high tea which was pretty amazing too.Various staff in restaurants were so awesome-Mateo,Freddie,Rosalyn all professionals, always going the extra mile by stopping at the table for small talk, checking on us over and over.Bell desk was similarly fantastic.Rooms are well done, bathrooms are nice, hallways are spectacular with fine oil paintings.Location of the hotel is absolutely fabulous too.

Miinukset: Staff at check -in and check -out desks were terrible . We were paying about 1000 gbp per night for our room , yet were initially given a room with very poor inside view. This poor room wasn't given either promptly despite early check in was requested prior to our flight,so never honoured even by two hours. After checking in, even till 5 pm our bags didn’t reach the room which was so exhausting just sitting on sofa waiting for bags to come so we can freshen up. Complained about this to lady who finally gave us a room with better view by 4.15 pm.Late check out requested by 2 hours again was never honored despite creating this total mess at check-in by them. Housekeeping was another mess- never leaving fresh toileteries after making the room at mid day. Call them they promise to bring but then dont.Not worth 1000 pound plus tag for every night with such service.For 500-600 gap one get get better service with similar district one locations in London.Seems like some staff are employed on conditional or locus basis and have little or no training so they absolutely fail to understand the route associated with the name and quality of service expected.The old staff is thorough and fantastic Honestly there was no wow factor asa was expected.

Plussat: All the staff was really professional

Miinukset: A lot of noise during the stay, maintenance or others.

Plussat: Location. Staff was all excellent.

Miinukset: Small bed and bathroom.

Plussat: The staff were amazing, welcoming and went out of their way for every little thing, inc giving my wife a birthday cake

Miinukset: Beds were a little hard for my liking but the covers were soft and warm

Miinukset: Extremely noisy building work waking us up at 07:30

Plussat: despite being over motor court, room was very quiet, everything was well designed, staff was extremely helpful, bathroom was tremendous, restaurant was great. Very little (if anything) to actually complain about. Top-notch.

Miinukset: gym facilities were modest as was pool, but not a terribly big deal as most hotel gyms have a limited offer.

Plussat: very luxurious hotel in a good location of London. definately would go back to the hotel at my next visit.

Miinukset: not much..

Plussat: Everything about the property was wonderful.

Miinukset: Can’t think of a single thing.

Plussat: upgraded seaview room

Miinukset: Price of the breakfast

Plussat: The location is great. The bed is not comfortable.

Plussat: Everything was spectacular.

Plussat: Lovely room looking over the Thames. Very comfy bed Quiet

Plussat: The site (next to the thames) was ideal.

Miinukset: Very noisy top floor bar.

Plussat: Amazing loft suite with outdoor space.. fantastic room.room service was brilliant

Plussat: Perfect location and staff were fantastic

Miinukset: Everything expensive but it’s London

Plussat: The view was amazing.

Miinukset: Price for breakfast buffet was ridiculously overpriced. Was charged over 20 for a scoop of eggs and some bacon. And it wasn't that good.

Plussat: Location was excellent and bed very comfortable

Miinukset: Tea coffee tray in room very poor. For the price I would have expected more variety eg hot chocolate and possible nespresso machine and fresh milk. Also large mirror in room which I believe lit up not working

Plussat: The staff were excellent

Miinukset: Room too small for the value. Bed not comfortable

Plussat: Location, ambience, all food places within hotel excellent

Miinukset: No loved it all

Plussat: So stylish and super location for me

Plussat: Great location, room and staff

Plussat: Perfect location, walking distance to everywhere , tube is 1 min away. Employees are very nice and try to help which is not always the case in Europe. Mediahub on TV unit is nice. Minibar is stacked. Clean rooms.

Miinukset: I don't understand the hype about this hotel. Rooms are so small that 2 people simply can't fit in the room. It seems like they could take some space from bathroom and add to the room. Wardrobe area is very small too. If you are staying more than 2 nights, you won't have enough space for your clothes. Breakfast buffet was poor compared to the price. Beds are uncomfortable. Poor lobby design.

Plussat: Perfect location and the staff were amazing. So friendly and always smiling - nothing was too much trouble. The room was comfortable and light. The bed was very comfortable and free bottle waters were a nice touch. Amazing en-suite, nice powerful shower.

Miinukset: I didn't like the perfume pumped through the air-con in the corridors and bedrooms. Infact we had to be moved as I suffer from asthma and it was effecting my breathing to a none perfumed floor (5) and room. The corridors are too dark, felt like a ship..

Plussat: Fantastic location, close to The National Portrait Gallery, Leicester Square and all the Theatres were only 5 minutes walk away.

Plussat: Perfect location, lovely room and staff were amazing. Def would recommend and some back. Shout out to restaurant staff who were superb, especially Vicky.

Miinukset: Just personal things...no bath, no mat for shower and no loo brush. Also quite "tourist" orientated with a price on practically everything in room, if you wanted?!

Plussat: Everything

Plussat: The facilities in terms of restaurants and bars. Very central.

Miinukset: The room was tiny for the price.

Plussat: A modern hotel with amazing staff , who were friendly , helpful and relaxed . The whole atmosphere was better than other hotels I have stayed and and will be staying again. Excellent location for shopping and shows.

Plussat: Bequemes Bett. Tolle Dusche

Miinukset: Room quite small. Loud music during the night from outside. False fire alarm at 4.30AM

Plussat: Location and breakfast

Miinukset: I would say there is a difference between it and the Shangri-La. I think it's a nice 4 star hotel. I am not sure it belongs in group with 5 star hotels.

Plussat: Perfect location and fantastic staff.

Miinukset: Cost of parking (ouch!)

Plussat: Location was excellent. Room was clean, decent size, had King bed (priority) had all extras - minibar, safe, ironing board.

Miinukset: Paid at desk to upgrade to Studio. Expected separate seating area but really just a slightly bigger bathroom. Lighting was funky but not great for my partner trying to do makeup in the room.

Miinukset: Very Small room and bed for two adults !

Plussat: Beautiful old hotel, amazing staff

Plussat: The position near Westminster is absolutely great.

Miinukset: The room was too small for a king suite.

Plussat: We like the location, a block from the Thames Embankment ( Victoria Embankment) and adjacent to 10 Downing and Whitehall. Nice staff, bar is fine, food is also ok. close to Trafalgar and easy walk to Oxford St etc

Miinukset: the hotel is tough to get to because of its location adjacent to government. Today Protests required the taxi driver to drop us off 1/2 mile from the hotel. a nice walk but not with bags.

Plussat: Nothing good to say. Extremely disappointing

Miinukset: I was downgraded from a deluxe room to a standard room (essentially.a closet)and my compensation was a 14 £ cocktail. The following day the y transferred me to a deluxe room and despite two request to make sure there were no feathers in the room...

Plussat: Bathrooms very clean and staff are wonderful

Miinukset: Very old doors, carpet need to be changed, overall it worth 4 stars not 5

Plussat: Location location location. Close to everything

Miinukset: When we checked in they said come to the desk to buy ticket for breakfast it was cheaper. So in the morning we went to desk and they said you have to get it the day before.

Plussat: Everything was perfect!

Plussat: Not a five star hotel but a good 4 star

Miinukset: The restaurant was very expensive. The service was poor. My steak was very over done even though I had asked for medium rare. Overall the food was terrible.. We prepaid for breakfast for 2 nights at the time of arrival, and later realized that we would not be able to have the second breakfast because we needed to leave for the airport at 5:30 am. We canceled the second breakfast on the same day that we checked in, but we were charged for it anyway. £36 for breakfast we could not eat. Very disappointed

Plussat: Location

Miinukset: Not worth the money

Plussat: Stayed in a king suite . View from the room was fantastic and the absolutely stunning at night. The room was spacious and comfortable with very nicely appointed furniture and bed. The bathroom with the heated floor was very nice surprise. Doorman was wonderfully welcoming, the bellboys were quick and helpful and the concierge was professional and always pleasant and patient.

Miinukset: I asked for an early check in which wasn't possible and I understood this. However, when I returned at the regular check in time, the receptionist without checking with anyone, insisted the room still wasn't ready. Had to ask for the manager, who after checking with housekeeping, found the room was ready. Receptionist was not happy at being contradicted and was less than pleasant for the rest of the check-in process. Not offered breakfast discount on check-in so would have paid substantially more if I hadn't found out about the discount by accident. Stayed two nights. Mini-fridge was not restocked the second day. Took 45 minutes to get a bucket of ice and then felt guilty for asking for it when we found out the poor guy doing room service was the only one on duty. Seems like the hotel needs to amp up the staff numbers to provide the five star service you're paying for.

Plussat: Hotel was in a great location with a friendly staff

Miinukset: Room was very small for 2 people. It was hard to get around the luggage when the bags were open

Plussat: Great location for theatre . Cheese and wine from 5-8pm Lovely staff Small room BUT very comfortable . Slept like a log. Fantastic shower . What more could you need for an overnight stay our reason for trip was dinner and a show .

Plussat: The staff were super attentive and the complimentary wine and cheese and biscuits were fabulous such a treat !!! The location for central London was brilliant , 2 mins walk to Leicester Square , we will certainly be back !!

Plussat: Perfectly located at 2 min from Piccadilly Circus, with many restaurants one step away. Great for a few days stop in the city. Excellent staff, friendly and welcoming. Very good wine and cheese offered every evening 5-8 pm

Plussat: I liked the cleanliness of the room and cheese and wine.

Plussat: N/A

Miinukset: Bed was uncomfortable rooms are to small over priced 290.00 CDN worth no more than 135.00 and staff were not very generous in any capacity

Miinukset: This was a birthday trip for my mother and father. The room was that small, my father had to climb over the bed to get in it.. you could literally touch two walls with your hands. The breakfast which was £10 each per day was ridiculous.. possibly the worst they’ve encountered. During the night the noise was affecting them trying to sleep and there was a building opposite that lit up through the night shining straight into their room.. unable to block it out, obviously affected them trying to sleep again. To top it off the air conditioning/ heating unit was just outside of their window and was very loud all night.. I would not recommend this hotel at all. I never normally leave a negative review but this hotel has ruined a break for my mother’s 60th and my father had just had surgery for cancer.. this was meant to be a nice trip away to relax and see a show. They were unable to get much sleep due to the above.

Plussat: Location is fantastic, the wine and cheese at 5 pm was excellent and generous, the bed was comfortable and the staff were very friendly.

Miinukset: Rooms are small for two people moving about and having suitcases.

Plussat: The location is central London so excellent for going to the theatre and sightseeing. The room was clean. Breakfast was delicious, very reasonably priced and very filling. The room was reasonably priced for the location too. Most importantly we slept well.

Miinukset: The bed was pushed into the window space so we had to climb on the bed to shut/open the window blinds or get to the far side of the bed and there was no seating so we had to sit on the bed too. All of which isn't that great for older people. The bathroom was too small.

Plussat: The room was small but adequate with all the basic requirements. It was clean and well priced and ideally located for my needs.

Miinukset: Nothing much that I can say or add