Lontoo hotellit lähellä Southbank Centre

Plussat: Spectacular in every way

Miinukset: Not being able to stay longer

Plussat: despite being over motor court, room was very quiet, everything was well designed, staff was extremely helpful, bathroom was tremendous, restaurant was great. Very little (if anything) to actually complain about. Top-notch.

Miinukset: gym facilities were modest as was pool, but not a terribly big deal as most hotel gyms have a limited offer.

Plussat: very luxurious hotel in a good location of London. definately would go back to the hotel at my next visit.

Miinukset: not much..

Plussat: What's not to like! Everything was outstanding!

Miinukset: The hotel staff couldn't be more friendly, anything you needed they got it for you! Just wish it wasn't so pricey otherwise we would go more often!

Miinukset: Excellent location, great staff

Plussat: Central location, comfortable large room with large tub and shower, full breakfast, friendly helpful staff

Plussat: Excellent location with easy access to both Russell Square and Holborn Tube stations. Lots of very good local pubs and eateries and only minutes away from the British Museum. My room was fairly large by English standards with a very nice bathroom and very comfortable bed. An excellent breakfast with a good selection of both cooked and cold items was available and included in the room rate.

Miinukset: My stay was short so didn't note any problems whatsoever.

Plussat: The location was excellent on Russell Square with a Cafe Nero and Pret a Manger next door. The breakfast was excellent and I would highly recommend adding that to your package. The bathrooms were some of the largest I have seen in Europe.

Miinukset: The staff at Hotel Russell did not measure up to the overall customer service I experienced in England as a whole. They are less than accommodating to guests who booked through discount websites and treat guests who booked directly with them better. The interior is very dated and needs renovation. My friends room on the first night had a very strong cleaning chemical odor. It was unbearable for them because they have some sensitivities. The hotel was unable to move them to another room and we ended up switching rooms with them. The wifi at this hotel is spotty at best. I would not refuse to stay at this hotel again but I would probably avoid it.

Plussat: Good location. Historic building with attractive public spaces. Good shower with adequate water pressure.

Miinukset: Although my room charges were fully prepaid, the front desk clerk insistent on selling me breakfast, which I did not want, and in putting a 50 pound per day hold on my credit card, even though I said I was not going to use any of the hotel's restaurants. Difficult to get into the room because a large cupboard had been situated directly insider the door, almost blocking the passageway into and out of the room.

Plussat: I have stayed at Hotel Russell now a number of times, both as a single traveler in a single room, a twin room with my mother, and a double room with my husband. All rooms were comfortable and spacious enough for our needs and comfort. Breakfasts are very good quality too! Staff polite and helpful and location brilliant.

Miinukset: I couldn't stay longer!!

Plussat: Old stile nice people, good food

Miinukset: Very very small room, breakfast needs more item

Plussat: The hotel has an excellent location and a very nice atmosphere. I also enjoyed the restaurant recommendations made by the concierge.

Miinukset: The room was a bit noísy (I lived on the second floor).

Plussat: The size of the Junior suite was wonderful!

Miinukset: The room was a little old and had some cracks in the wall joints. They didn't have any pull in area if you arrive by car. We weren't aware of this from the descriptions and had to drive around the area to find a parking garage and then roll our luggage a few blocks to the hotel.

Plussat: the three consierge gentlemen we spoke to were very helpful

Miinukset: Staff maybe might smile. If applicable make sure you get your Harrods voucher. We had to ask even though it was included in our package.

Plussat: big bathroom and unique decoration of the room.

Miinukset: there was no fridge and safe box in the room. there is no concierge most of the time. staff are not professional.

Plussat: Hotel room was warm and comfortable, as the weekend weather was poor it was nice to get back to an inviting room.

Miinukset: Delay in breakfast - although once we got fed it was great.

Plussat: Sijainti erinomainen!

Miinukset: Saamamme huone etc. eivät vastanneet tilaamaani!

Plussat: Sijainti oli hyvä, metroasema on aivan hotellin vieressä

Miinukset: Vanha rakennus, huoneessa oli kylmä ja ikkunat eivät eristäneet kadulta tulevaa melua lainkaan. Aamiaishuone oli kuin sauna, joten aamiaisen "nauttiminen" oli todella epämiellyttävää. Henkilökunta vastaaotossa oli keskimäärin epäystävällistä ja hieman ammattitaidotontakin.

Plussat: kohtalaisen erinomainen, tilavat huoneet

Plussat: Hotellin aamiainen oli mahtava ja henkilökunta erittäin ystävällistä. Hotelli on valtavan kokoinen, mutta silti sai olla ihan rauhassa. Salissa järjestettävät juhlat kuuluivat hyvin huoneeseen, mutta ne hiljenivät 23-24 mennessä.

Miinukset: Henkilökohtaisesti valitsisin ehkä seuraavan kerran vähän vähemmän hienon hotellin.

Plussat: Sijainti oli loistava, ja lisäksi liikenneyhteydet hotellilta erinomaiset.

Miinukset: Hotellihuone oli kahdessa tasossa niin, että kylpyhuone oli eri kerroksessa kuin makuuhuone. Hyvin epäkäytännöllistä.

Plussat: The food was excellent, the staff most helpfull.

Miinukset: The first room offered was very very poor ,we had to pay extra to get an half decent room

Plussat: simply the way in which the staff treated us with so much respect, after we had a couple of problems with our room to start with, they showed alot of kindness, booked us into a different hotel for the first night, free of charge, and then upgraded us to a lovely room for our second night stay in london, we felt very well looked after.

Plussat: Service and the personal very nice food very good Aurel & Tabita Musca

Miinukset: Will be nice that in price of the hotel to be include free breakfast

Plussat: I am a Global Member; this is the reason I continue to stay at this gorgeous hotel in a city full of gorgeous hotels.

Plussat: In the center of the London. Friendly staff.

Miinukset: Noisy and uncomfortable bathroom facilities. Thin door, very good audibility. Strange window blinds without regulation.

Plussat: This hotel is in the best location for theater, restaurants, shopping and art. We were two couples and had the best time.

Miinukset: Everything was perfect

Plussat: Great location. Nice hotel. Concierge always has solid recommendations. Good service. Love the room. Everything is modern with a lot of little touches. USB phone charger at the bed, Bluetooth for your music. I've been here 3 or 4 times and will go back!

Miinukset: Currently remodeling. Shower leaked ....

Plussat: Loistava sijainti

Plussat: Baari on hyvä. Liput saa aina mihin tapahtumaan vaan.Sijainti on erinomainen ja ruokapaikat hyvät lähellä.

Plussat: The staff were A1 and very helpful and the manager Jose was very proffesional

Miinukset: Maybe a little too dark in the lift and l could not see the buttons to push

Plussat: A very modern hotel in a fantastic central location. The room was small but spotlessly clean and very comfortable.

Miinukset: No coffee/tea making facilities in the room. Refused entry to the Light Bar because we hadn't booked - since when did you have to book to have a drink in a bar? This also meant we couldn't actually use the vouchers for the complimentary cocktails!

Plussat: A different experience. The staff greeted me by my first name which I like a lot. Interior design is cool, I loved candles in the bathroom.

Miinukset: Couldn't log on to the Internet with my iPad although I was charged the Internet service - which was advertised as free upon booking :-(

Plussat: Design, city center location and friendly professional staff

Miinukset: Internet connection ( slow ), airco on rooms did not work well

Plussat: Good location, friendly staff, stylish rooms

Plussat: the restaurant concept, staff and service.

Miinukset: breakfast - not clear information about the prices and poor value for money regarding breakfast. the films in the elevator - freeky.

Miinukset: Unable to open windows and air conditioning is noisy and suffocating.

Plussat: Location, Design hotel

Miinukset: Food is always getting less and less ( before there was steak, there was asian boxes ... ).

Plussat: Location

Miinukset: Limited facilities (e.g. small TV), expensive

Plussat: 24 hour room service inc. food

Miinukset: Some of the furtiture seemed abit cheap for a 5 star hotel - such at tv unit

Plussat: Great location

Miinukset: £18 for a vodka and coke and £9 per pint. What’s more all bills have a 12.5% discretionary service charge which isn’t brought to your attention. Bar staff also have poor English and are unhelpful and rude.

Plussat: Breakfast was good. Downstairs was nice.

Miinukset: The rooms were old and not well maintained. The shower flooded the bathroom. Rooms were small.

Plussat: helpfulness and friendliness upon reception

Miinukset: door of room needs caulking to reduce noise from hall

Plussat: The staff were excellent

Miinukset: No pool/jacuzzi facilitiesbathroom a tad small considering deluxe upgrade taken

Plussat: Excellent location, superb room and staff were exceptionally polite and accomodating. In fact the staff really stood out among a lot of hotels I have been at. Breakfast was also great.

Miinukset: The Guiness tap was out at the bar.

Plussat: A quality hotel with good restaurant and bar, good service and close to convenient transport links (train/underground/taxi)

Miinukset: On this occasion our room, although well presented, was very small with an undersized double bed. Supposedly a quiet room, there was noise from the air-conditioning plant outside.

Plussat: great effiicient and genial staff

Miinukset: nothing

Plussat: Asiallinen ja ystävällinen henkilökunta. Hyvä sijainti.

Miinukset: Pienet huoneet, myös Royal Double oli kovin pieni

Plussat: henkilökunta todella ystävällistä, ehkä jopa liiankin tunkeilevaa ja jäykkää suomalaiselle.

Miinukset: kallis hinta huoneen tasoon verrattuna. Yövyin 2 yötä, maksoin hotellille 2 yötä ja minulla on visa-lasku yhdestä yöstä??

Miinukset: Jouduimme vaihtamaan huonetta 2 kertaa (ensin savullinen vaikka savuton varattu, sitten kylpyhuoneen katosta alkoi sataa vettä) --> hotelli ei kompensoinut mitenkään:-(

Plussat: Staff were friendly

Plussat: staff very friendly and knowledgeable

Miinukset: smallest of room

Plussat: Proximity to tube, palace and a good pub..(Bag of Nails - 50yds)Attentiveness of staff. Nothing was too much trouble.

Plussat: the staff was wonderful and the location was top of the chart

Plussat: Everything!!!! such a cool hotel!!!

Miinukset: The room was small. but so nice!!!

Plussat: Rooms were clean and refreshing...bathroom shower was amazing.

Miinukset: There was no business center to print your own boarding passes or tickets to attractions.

Plussat: The location.

Miinukset: I stayed at this hotel with my mom for 5 days while on holiday. I don't recommend it. It's overpriced for the amenities provided. The pool is mediocre: it's very small and only good if you have restless children (there's only 5 lounge chairs). The gym was ok. Twice the cleaners did not come to our room as required, and we even ran out of toilet paper because, when the cleaner did come, she did not leave any toilet paper! There's free wifi which was good and the many tv channels. The location is basically the main attraction. My 2 cents is that find a hotel without the gym and pool, and go for the location to save money. And find a hotel with reliable cleaners that speak at least basic English. None of my cleaners spoke any English and did not understand words like toilet paper...

Plussat: Modern room with all the gadgets. Nice staff and feels very new and clean.

Miinukset: Ironing board and iron awful! Quite small room and no full length mirror apart from next to bed where you can't see. No dressing table to sit down to put on make up or dry hair etc

Plussat: the room the whole set up how everything was so close to get to,

Miinukset: nothing it was all perfect, not dorchester but perfect

Plussat: localization and room view (river)

Miinukset: cleansing is very poor

Plussat: Amazing experience, location, overly accommodating staff, and clean, refined decor. The restaurant and sushi were outstanding as well!

Miinukset: Nothing.

Plussat: The Park Plaza Riverbank London is perfectly situated, particularly if you will rely on public transportation to get around London. The hotel is a short walk to the Vauxhall Station, which includes access to National Rail, bus, and the underground (Victoria line). The hotel was clean, comfortable, and very modern. There were illuminated controls on each side of the bed for the lights, plus an electronic method for lighting up a "privacy" or "please clean the room" sign outside the door. The bathroom included both a tub and a (very small, but well-appointed) walk-in shower (which did not leak). The price was excellent for a London hotel. We did not use the restaurant or other facilities at the hotel, so we cannot comment on them.

Plussat: Staff was great. Suki at the front desk really helped with my room upgrade.

Plussat: The location was great, just outside of the busy city area yet walking distance to most everything. Beds were comfy and breakfast was good.

Miinukset: Room was slightly dirty. Front desk staff could be more pleasant. Professionalism: overheard 2 staff disagreeing about something in plain sight.

Miinukset: Due to front renovation no proper sign boards kept. Found it difficult to reach on the first day.

Plussat: excellent check in and check out by staff

Miinukset: dirty hallways, staff forgetting out tea or coffee each morning at breakfast

Miinukset: i asked staff to show me the where the stairs were as i do not like treveling in lifts, they said that there were no stairs for guests,although we were pleased with everything that you hotel has to offer including the comfort and clenliness of the rooms i will not choose to stay at your hotel in the future.can you please reply to this comment at your earliest convenience

Plussat: the staff

Miinukset: the beds were uncomfortable

Plussat: The staff are very welcoming. The breakfast is very good and fresh. Our room was very comfortable and the bathroom very modern and stylish.

Plussat: The location of the hotel and great value for money.The room was very comfortable with a well equipped bathroom.

Miinukset: There were several holes in the bed sheets (lack of attention to detail)!

Plussat: comfort and location

Miinukset: The airconditioning was not working in the first room and I had to insist on moving before being moved to an apartment where the TV was not working!

Plussat: Sijainnista, hlökunta oli ystävällistä.

Miinukset: Huone oli sisäpihalle päin ja ei näkynyt edes taivasta, naapurihotellien asukkaat kyllä näkivät suoraan sisälle. Huono valaistus huoneessa.

Plussat: Fantastic hotel, staff very friendly

Plussat: the room made you feel very relaxed and the hotel was kept very clean. the location was perfect for everything we needed.

Plussat: location

Miinukset: volume of noise of air conditioning and the efficiency of it

Plussat: Very nice hotel well worth £25 extra for a great veiw of River and Westminster nice room great bathroom nice freindly Bar. Staff were great

Miinukset: Remote to TV etc. didn't work. Wall picture falling off, couldn'y get a cup of coffee at 9.30 (machine being serviced

Plussat: If you're visiting London, you aren't going to spend much time in your room and shouldn't pay for more than you need. This hotel was an excellent value--modern, clean, comfortable rooms and extremely helpful staff. We chose a windowless room, the small, cozy space was exactly what we needed and more.

Plussat: Loved the location and the rooms were very nice, seemed brand new. Nice having a private shower for the small size, but overall felt very cozy.

Miinukset: Nothing really

Miinukset: The pictures of the rooms are deceiving.

Plussat: Staff was fantastic!

Plussat: Great cafe

Miinukset: Insanely small room with AC that barely worked.

Plussat: The beds and bathroom were comfortable. The satélite tv was good. The staff is very friendly. The location is excellent. Within walking distance to soho and Covent Garden.

Miinukset: The room is extremely small. No closet or room to walk around. There is only about 5 feet between the beds and the bathroom. Only 1 person can move around at a time. After the 1 day got the hang of it and made it work. The bathroom and room is divided by frosted glass. It did not provide privacy for families.