Lontoo hotellit lähellä Leicester Square

Plussat: Spectacular in every way

Miinukset: Not being able to stay longer

Plussat: despite being over motor court, room was very quiet, everything was well designed, staff was extremely helpful, bathroom was tremendous, restaurant was great. Very little (if anything) to actually complain about. Top-notch.

Miinukset: gym facilities were modest as was pool, but not a terribly big deal as most hotel gyms have a limited offer.

Plussat: very luxurious hotel in a good location of London. definately would go back to the hotel at my next visit.

Miinukset: not much..

Plussat: What's not to like! Everything was outstanding!

Miinukset: The hotel staff couldn't be more friendly, anything you needed they got it for you! Just wish it wasn't so pricey otherwise we would go more often!

Plussat: My daughter and I were greeted like we were royalty. Everybody is friendly, efficient and professional. The Ritz is gorgeous and always clean. The servers are very proper and the food was fabulous. I would highly recommend The Ritz, because you will certainly not be disappointed.

Plussat: Location and service was good

Miinukset: Problem with the room it was very small, offered improved room after two days

Plussat: Everything

Miinukset: Being in a smoking floor

Plussat: Breakfast Room Service (as restaurant was not open before I had to leave).

Miinukset: Everything else - courteous, but very unhelpful staff in resolving issues and making guests feel comfortable. Slow service - room not available on time - view from the room was looking at steampipes. One of my most disappointing hotel stays compared to expectations (and I visit London 6-10x annually). Room was old (it was clean) and not up to date for a luxury hotel.

Plussat: Service and the personal very nice food very good Aurel & Tabita Musca

Miinukset: Will be nice that in price of the hotel to be include free breakfast

Plussat: I am a Global Member; this is the reason I continue to stay at this gorgeous hotel in a city full of gorgeous hotels.

Plussat: In the center of the London. Friendly staff.

Miinukset: Noisy and uncomfortable bathroom facilities. Thin door, very good audibility. Strange window blinds without regulation.

Plussat: This hotel is in the best location for theater, restaurants, shopping and art. We were two couples and had the best time.

Miinukset: Everything was perfect

Plussat: Great location. Nice hotel. Concierge always has solid recommendations. Good service. Love the room. Everything is modern with a lot of little touches. USB phone charger at the bed, Bluetooth for your music. I've been here 3 or 4 times and will go back!

Miinukset: Currently remodeling. Shower leaked ....

Plussat: Loistava sijainti

Plussat: Baari on hyvä. Liput saa aina mihin tapahtumaan vaan.Sijainti on erinomainen ja ruokapaikat hyvät lähellä.

Plussat: The staff were A1 and very helpful and the manager Jose was very proffesional

Miinukset: Maybe a little too dark in the lift and l could not see the buttons to push

Plussat: A very modern hotel in a fantastic central location. The room was small but spotlessly clean and very comfortable.

Miinukset: No coffee/tea making facilities in the room. Refused entry to the Light Bar because we hadn't booked - since when did you have to book to have a drink in a bar? This also meant we couldn't actually use the vouchers for the complimentary cocktails!

Plussat: A different experience. The staff greeted me by my first name which I like a lot. Interior design is cool, I loved candles in the bathroom.

Miinukset: Couldn't log on to the Internet with my iPad although I was charged the Internet service - which was advertised as free upon booking :-(

Plussat: Design, city center location and friendly professional staff

Miinukset: Internet connection ( slow ), airco on rooms did not work well

Plussat: Good location, friendly staff, stylish rooms

Plussat: the restaurant concept, staff and service.

Miinukset: breakfast - not clear information about the prices and poor value for money regarding breakfast. the films in the elevator - freeky.

Miinukset: Unable to open windows and air conditioning is noisy and suffocating.

Plussat: Location, Design hotel

Miinukset: Food is always getting less and less ( before there was steak, there was asian boxes ... ).

Plussat: Location

Miinukset: Limited facilities (e.g. small TV), expensive

Plussat: 24 hour room service inc. food

Miinukset: Some of the furtiture seemed abit cheap for a 5 star hotel - such at tv unit

Plussat: Beautiful hotel. Right in the middle of Trafalgar Square. Charming Cross under ground just a few steps out the door. Buckingham Palace, Big Ben, and Westminster Abby just a few short blocks away. Many theaters less then 5 minutes of walking.

Plussat: A great location to walk around and imbibe London

Miinukset: Staff were a bit non attentive and cold

Plussat: Location to fit my itinerary

Miinukset: Reception and late night bar with bouncers location, layout

Plussat: Service and breakfast- facilities especially roof terrace and views available from roof terrace-location was excellent

Miinukset: The room was small and the window could not be opened

Plussat: Staff were helpful and friendly. Accommodation was excellent and an ideal base for exploring london.

Plussat: very plesant staff

Plussat: The lobby lounge, the Terrace upstairs, the service, the location. Very nice indeed!!! Front Desk staff was very helpful.

Miinukset: One of the main attractions of the Hotel is the Roof Terrace and during our first night, it was closed due to a private event. That should not happen during Saturdays. big disappointment! I also do not like interior rooms. I am claustrophobic and try to avoid these rooms. Room service selection after 10:30 pm.

Plussat: Nice big room with modern fittings and bathroom

Miinukset: Reception / Bar area altogether, bar is full on with DJ etc, which can be a bit disconcerting when checking in. No public areas to chill in evening.

Plussat: Very central location, with easy access to the west end. The staff were very helpful.

Miinukset: The hotel was overpriced for the ammenties, and our room was very claustraphobic due to overlooking a very close office block, not a "great" view!

Plussat: Nice hotel in a great location. Room was fantastic....and so was the deal on the room.

Plussat: Always someone willing to help with a query and nothing too much trouble

Miinukset: Some inconsistencies with communication. Phoned down to reserve meal Sunday night, but later found that restaurant closed on Sundays.

Plussat: Location confortable e modern,strategic for fit to visit london

Plussat: Hotel is very well located - 50 meters to Embankment Tube, walking distance to Covent Garden, Taffalgar Square. Service was great. Room was very nice and comfortable with heated bathroom floors, but no views to speak of. Would definitely stay here again. Great deal at $250US pricepoint.

Miinukset: Nothing.

Plussat: The rooms were comfortable and we had a lovely view of the river and the lighted ferris wheel. The staff were courteous, professional, and responsive. The location is great. The concierge was quite helpful. Breakfast was great but if we had not obtained a good price including breakfast, the a la carte cost of adding on breakfast would not have been worth it. The hotel is lovely and we hope to stay there again.

Miinukset: For about half of our stay the hotel telephone system was not working. The sink in one of our rooms was quite high and uncomfortable for our elder and short relative.

Plussat: Service and staff were exceptional. Made us feel special and very welcome.

Miinukset: Overall stay was very comfortable except there was a very loud wedding party on Saturday night that didn't end till past 1:00am, but the hotel gave me a very generous discount for that night. Would also have liked more overhead lighting because the atmosphere in the room was rather dim!

Plussat: The room was very nice and quite comfortable. The staff was very attentive and accommodating.

Plussat: Location is perfect for the theater district. Staff is very friendly and accommodating indeed. Hotel is very elegant, a bit formal. Could be intimidating for a tourist from the US west.

Miinukset: Got a good room rate, but drinks, tea, and breakfast were as expensive as you'd expect from a 5 star central London hotel. We ended up changing our room twice -- the first time at the suggestion of the bellman, because it didn't have any view. The second room had a view but was way smaller than the other, and had no bath tub. We were moved a third time at our request and got a wonderful room (but without a river view). The staff made both moves very easy indeed.

Plussat: Reception staff were really good, consierge was equally as good. Nice welcome, and fire in lobby. A lady in the restaurant for breakfast was very good, I think her name was Pam.

Miinukset: Breakfast was really not great, firstly the lady who seated us, asked if we wanted coffee and toast, then none arrived had to ask again for it, same with ordering some porridge it came 15 minutes later, but was like gruel, quite surprised that a 5 star hotel kitchen can't make porridge. Overall a little bit too structured and formal, but lacked professionalism in the restaurant.

Plussat: Beautiful hotel in an excellent location & very historical Staff are wonderful, great breakfast & we had a room facing the Thames & the London Eye.

Miinukset: Nothing, all was perfect!

Plussat: Good service Great location

Miinukset: Breakfast buffet same everyday. Not much selection for 5 star luxury hotel. I stayed 13 nights and every morning same small selection of breakfast. There should be a lot more selection .

Plussat: Stayed in a king suite . View from the room was fantastic and the absolutely stunning at night. The room was spacious and comfortable with very nicely appointed furniture and bed. The bathroom with the heated floor was very nice surprise. Doorman was wonderfully welcoming, the bellboys were quick and helpful and the concierge was professional and always pleasant and patient.

Miinukset: I asked for an early check in which wasn't possible and I understood this. However, when I returned at the regular check in time, the receptionist without checking with anyone, insisted the room still wasn't ready. Had to ask for the manager, who after checking with housekeeping, found the room was ready. Receptionist was not happy at being contradicted and was less than pleasant for the rest of the check-in process. Not offered breakfast discount on check-in so would have paid substantially more if I hadn't found out about the discount by accident. Stayed two nights. Mini-fridge was not restocked the second day. Took 45 minutes to get a bucket of ice and then felt guilty for asking for it when we found out the poor guy doing room service was the only one on duty. Seems like the hotel needs to amp up the staff numbers to provide the five star service you're paying for.

Plussat: rooms spacious and very clean. staff very helpful and friendly. well situated for site seeing and close commuting facilities to explore the rest of london.

Miinukset: no spa facilities that i was made aware of.

Plussat: The welcome and service of all the staff. Everyone especially the Hungarian gentleman bent over backwards to make an extra effort every single time I approached them. More likely they approached me quicker, to help with my pushchair and baby. They were polite and fantastic. Your real asset!!

Miinukset: The towels had an awful smell (I have a sensitive nose). My room was no 847. When I enetered the room I could smell the pigeons in fact I looked at the window sill and sure enough there was pigeon poo - and the windows hadn't been cleaned in some time? There was no child quilt / blanket provided with the cot (and, although the cot was provided, I had to ask for this to be made). The staff could be taught level one english.

Plussat: Everyone is polite and not overbearing. The room although we felt is was quite small it was peaceful and very clean.

Miinukset: The only point was a dirty wet cloth left on the wardrobe shelve which was a little unpleasant,

Plussat: good location, good service

Plussat: The room was fantastic with view over the Thames, Bed very good and quite and the Hotel is tucked out of the way but in easy access to all of London

Miinukset: We did not get a warm welcome at reception, They tried to put us in 2 single beds when I had booked river view doudle. They would not take my word so I had to go back to the car to get our booking. It is also hard to get a cab from this hotel.

Plussat: It would be a good 4 star hotel. good heating and hot showers.

Miinukset: food was barely edible, always stale. reception service is appalling. In desperate need of refurbishment, old TVs, design. It was just a bed and a bathroom, not a 5 star hotel.

Plussat: Siisti ja ylellinen hotelli. Loistava sijainti!

Miinukset: Hotellissa järjestetään häitä, joten äänekästä menoa ehkä liikaa tarjolla.

Plussat: Tyylikäs hotelli,hyvä palvelu, keskeinen sijainti tärkeimmät nähtävyydet /musikaalit ja teatterit kävelymatkan päässä

Plussat: Sijainti, ilmainen wifi

Miinukset: Huone pieni ja siellä oli kylmä, tosin ulkonakin oli kylmä. Parisänky aivan liian kapea kahdelle ihmiselle. Minibaari ei auennut ja henkiökunta ei soitosta ja lupauksesta huolimatta tullut korjaamaan asiaa. Rakennustyömaan melu herätti aikaisin.

Plussat: Ovimiesten palvelu.

Miinukset: Esite antaa liian hyvän kuvan hotellista.Huoneen sijainti pihalla toisen rakennuksen seinää vastapäätä. Baarin tarjoilu hidasta ei asiakasystävällistä, vaan muodollista standardia.

Plussat: Loistava sijainti ja erinomainen palvelu. Lähes Hotelli Kämpin tasoa.

Plussat: The location was excellent. The room and bathroom were very nice.

Plussat: Friendly,nice rooms, great location,

Miinukset: Music at the bar finished to early

Plussat: Great location

Plussat: Breakfasts were fantastic and location was excellent!

Plussat: Great location.

Miinukset: The lighting system requires a sense of humor. It is very easy to mistakingly turn out the lights on someone in a different room. You may want to bring a flashlight

Plussat: The only thing good about this hotel for my situation was the location.

Miinukset: Reception at the front desk were poorely skilled. Absolutely no communication between them and the customer about how the room is/was going to be. I paid for a room which I thought I was going to receive a decent room with a view. Instead I got a dark closet room with a very small window of the inside of the building, was not worth the ridiculous price per night. I would compare my room to a youth hostel, pretty much just a place to lay my head, nothing more, nothing less.

Plussat: Quiet, clean, reliable, great location

Miinukset: A bit expensive

Plussat: Bathtub was awesome. They had outlets for US plugs too.

Plussat: Great location from this clean and well maintained hotel. Has a high end feel but at reasonable prices.

Miinukset: Sometimes it can be too popular but the hotel copes well and the staff have always been cheerful and courteous.

Miinukset: Provide adjoining rooms as advertised. Better guest relations assistance. The GM is totally absent and uninvolved in hotel operations. Called twice for extra towels that never came.

Plussat: Sky sports, Sky Movies on TV. Reasonably priced room service.

Miinukset: Didn't feel mattress to be very comfy.

Plussat: It was just average to us. Nothing impressive.

Miinukset: It was again, fine. Nothing terrible either.

Plussat: Breakfast not good

Miinukset: Breakfast, odor of the room.

Plussat: Excellent location friendly staff

Plussat: locations

Miinukset: Cleanliness of my room

Plussat: The studio room was superb and also the view from the room. The location is perfect.

Miinukset: The staff at check in. There was litter in the room.

Plussat: Very helpful staff.Very clean. Perfect location for quick wkend trip.

Plussat: very clean, well positioned ,clearly very new and up to the minute in terms of facilities

Miinukset: Staff at desk not able to deal with simple requests had to be dealt with through guest services and initially would not even dial the appropriate extension for us.

Plussat: Erittäin hieno hotelli, erittäin hyvällä paikalla.

Plussat: Erinomainen palvelu, upea sijainti.

Plussat: Kauniit, tyylikkäät huoneet. Miellyttävä sänky. Iso kylpyhuone. Keittiö kivasti oleskelutilan ja makuutilan välisessä käytävässä, jossa sai mukavasti keitettyä aamuteen.

Miinukset: Hyvä valinta, jos ei välitä henkilökunnan huonosta käytöksestä. Kiitos ja anteeksipyyntö olisi ollut paikallaan meidän tapauksessa. Varaustamme ei näkynyt, joten hotelli vaati sisäänkirjautumisvaiheessa hotellin oman hinnan, ei booking.com hintaa. Hän kertoi, että booking.com listalta ei nimeämme löydy. Pyysin nähdä listan josta nimemme löytyi selvästi ja perässä luki OK.

Plussat: Comfortable bed, light excluding curtains, very useful small kitchen area,good bathroom. Staff courteous.

Miinukset: Awful view from bedroom window, sitting area of room very dark. Not enough staff on reception for booking in felt rather like a queue waiting for tickets. Housekeeping took 30 mins to respond to request .

Plussat: Hyvä pulvelu, moderni rakennus. Mahtava ruoka

Miinukset: Hanavesi haisi oudolta. ( Vanha viemärille?...)

Plussat: Hotellin erinomainen sijainti oli ehdottomasti sen parasta anitia. Hotellissa myös kaikki toimi hyvin.

Plussat: The room was excellent and very comfortable. However I found the pillows were too soft - apart from that I like everything else about the room.

Miinukset: Breakfast was not included in the room price and I thought the breakfast was overpriced. We eat breakfast close by on the Southbank rather than at the hotel and found it to be much cheaper. Also the quality of where we ate our breakfast was very good.

Plussat: It was in a great location, right next to the tube and the London eye. The room was clean and comfortable but a little small. the food in th restaurant was very good.

Miinukset: A couple people on the staff in the restaurant were very unpleasant and borderline rude. the front desk staff and concierge were great and very helpful

Plussat: Very friendly staff and superb location. Also, clean and nice rooms.

Miinukset: Got to hotel at check in time (2:00) and had to wait 2 hours for the room to be ready. My 3:30 engagement was missed do to this issue with check in. I was only in London this one day and the main reason I was there for didn’t happen because of the late check in. Also, the occupants of the room next to mine was slamming their door and making noises up to 6:00 am. It sounded like staff was continuously trying to enter the room. Not a good experience at all

Plussat: Good sized suite. Usable fridge space. Modern decor. Good security. Restaurant staff nice.

Miinukset: Small reception area makes it feel cramped and busy. No pool. Didn't get a room with a good view.

Plussat: The food was worth the price. The location is ideal for a city stay.

Plussat: Assume the hotel would have been excellent.

Miinukset: Beware!! The booking agent Cancelon has a early date trigger converting to a non-refundable reservation after promoting "free cancelation". Its geared to pushing the non-refundable reservation to their site to sell. The listing process was incredibly difficult requiring re-entering all online data resulting in no sale or compensation. Would avoid booking through Cancelon in the future.

Plussat: Hotel room was a little smaller than what I was used to but it was very comfortable and the staff was very friendly. It was within walking distance of a lot of awesome sights and activities.

Miinukset: They offered free breakfast in your room if you filled out your request card the night before. I was only able to take advantage of this service once because I never received another breakfast request card.

Plussat: We stayed in the executive studio and we had everything we needed. Lovely modern design - very comfortable. Great bathroom. Close to Waterloo Station. Very friendly reception staff.

Plussat: convenient location, clean and smart room - good internet connectivity, comfortable bed, friendly and helpful staff

Miinukset: the room was too hot...and unable to open window or reduce temperature

Plussat: Good quality of decor and fittings in rooms and public places. Excellent position for enjoying central London.

Plussat: Excellent location and helpful staff

Miinukset: Slightly disappointed with the standard of the bed for a quality hotel

Plussat: I liked the apartment style of our room and the ease of registering. The room was very well designed with a contemporary feel to it and the views were spine tingling! I would definitely choose this hotel again.

Plussat: Viihtyisä, nopea palvelu, mahtava aamiainen, yllätyksenä saunaosasto, siisti yleisvaikutelma, keskeinen sijainti, erinomaiset kulkuyhteydet sekä lentokentälle että kaikkiin nähtävyyksiin ja ostoksille, todella rauhallinen hotelli

Miinukset: Hissit aamuisin ruuhkaiset

Plussat: Erittäin siisti hotelli loistavalla paikalla. Todella ystävällinen ja avulias henkilökunta.

Miinukset: Hissien toimivuus. Etenkin aamulla hissejä sai odottaa tolkuttoman kauan.

Plussat: Ystävällinen palvelu, siistit huoneet, 30 asteen helteellä oli ihana mennä viileään hyvin ilmastoituun huoneeseen. Vuodevaatteet erinomaiset. Loistava sijainti, lyhyt matka kaikkiin tärkeisiin nähtävyyksiin.

Miinukset: Mannermaiselta aamiaiselta puuttuivat vihannekset ja se oli ruuhkainen. Hissejä joutui odottelemaan jonkin verran. Internet-koneissa yhteysongelmia.

Plussat: Lähdimme hotellista aamuyöllä. Hotellin virkailijat järjestivät taksikyydin linja-autoasemalle, ilmeisesti kyse oli jostakin hotellin omasta hätävarasta. Siitä erityiskiitos.

Plussat: Loistavan palvelualtis henkilökunta,välittäminen asiakkasta huokui joka tasolla.Avain/lukkohärdellinsäkin henkilökunta ja hotellin johtaja hoiti lopulta viimeisen päälle..

Plussat: very good location in central London

Miinukset: Lengthy wait for lifts

Plussat: Convenient and good value

Miinukset: Air conditioning not working properly