Lontoo hotellit lähellä Royal Mews

Plussat: Perfect location , friendly staff , always our first choice in London.

Plussat: The location. The staff and the services

Miinukset: the old rooms

Plussat: Hotellihuoneet erittäin hiljaiset. Henkilökunta erittäin huomioivaa joka paikassa. Hotellin baari erinomainen ja viihtyisä. Hotellin sisustus lämminhenkinen ja arvokas.Keskeinen sijainti nähtävyyksiä ajatelle.

Plussat: Amazing service and one of the best location. Everything was wonderful and pleasant .

Plussat: The location and the staff

Miinukset: The housekeeping service was not the very best , the towels and bathrobes were wasted.

Plussat: The location is amazing

Miinukset: This time the housekeeping service and the clearness of the room has not been the best

Plussat: friendly staff and convenient location

Miinukset: traffic jam

Plussat: Everything was perfect especially the staff.

Plussat: Staff extremely helpful and friendly Room very clean

Miinukset: Food and drink very expensive

Plussat: Everything, staff goes beyond expectations.

Plussat: Wonderful hotel, location and hospitality by staff was truly second to none.

Plussat: lovely room bathroom fantastic , bed very comfortable, staff very helpful and extremely courteous.

Miinukset: room 304 noisy fridge took us ages to get to sleep

Plussat: location and food is the best

Miinukset: Answer time to several enquires i made. i was asking the Hotel about two main things: 1. Payment through booking with my Credit Card as i was at Luxor Las Vegas.... they never helped me 2. My mother in Law was ill in Madrid and my daugther must went to a College in London and i must go to LUXOR LAS VEGAS... so i had a reservation for 3 people and only my wife stayed at the hotel.... i was asking several times before my wife arrive to reduce my reservation and the HOTEL did not answer to me.... ZERO CUSTOMER HELP

Plussat: Location

Miinukset: At £513 per night for a club room and the cramped breakfast space this is really not good value for money. I guess it is more suited to bull buy tours who seemed to consume the hotel than a business traveler.

Plussat: every thing service+ location+ cleanse+ hospitality+ executive lounge+ size of the suite

Miinukset: nothing

Plussat: the staff were very kind and helpful. Otherwise the staff were very helpful and accomodating.

Miinukset: I did have a problem with a staff member paying for my accomodation with my credit card although I asked a number of times if I could pay with another card. That created a problem at the end of my stay and took over an hour to rectify with the manager who was exceptionally kind. I really appreciated the way the manager dealt with the situation as I and my daughter in law were both stressed about the charge, which was re-instated.

Plussat: concierge was very helpful and professional.

Plussat: Staff more than happy to help rooms cleaned daily great location totally wonderful

Plussat: Staff excellent very kind re directions etc

Miinukset: Sorry about this one but did you know that the general men’s toilets do not have any toilet brushes !!!!

Plussat: It was what I would have expected from this grade of hotel but overpriced and delivered nothing more which at the pricing point I would expect

Plussat: Everything and everyone was excellent. Room service as well.

Miinukset: Offerings of pastries were not great.

Plussat: The location of the property is too good

Miinukset: The property cannot be compared to a Conrad !! I have stayed in much better Conrad properties.

Plussat: We booked last second when we discovered that our 5 star boutique hotel was extremely dated and worn out. (Horrible) the Conrad is everything we had hoped for, beautiful modern rooms with plenty of space. Decor was perfect, bed and linens were fanta

Plussat: Staff were friendly & attentive, room was spacious & super clean

Miinukset: Nothing it was perfect

Plussat: Location is great

Miinukset: Call in advanced to inform the hotel that my flight rescheduled, hotel receptionist put me on hold and no response. Concierge giving wrong information, and that when I arrived at that location, the place does open on Sunday.

Plussat: Lovely hotel with friendly courteous staff. Breakfast was very good. We were selected as ‘guests of the day’ so we were treated extra special!

Plussat: Wonderful hotel. Extremely happy with our two night stay. Staff were very professional and friendly. Great breakfast. Very comfy bed. The court yard was amazing so peaceful you would find it hard to believe you were in the centre of London. Highly recommend this hotel.

Miinukset: N/a

Plussat: The Location was excellent

Miinukset: Breakfast was very poor Waiter Service in the Outdoor seating area - closed at 9pm which is unsatisfactory

Plussat: Like everything about the Taj hotel

Miinukset: Staff were very attentive, we spent our Anniversary there and were truly spoilt

Plussat: Vastaanottoaula ja hotellin siisteys.

Miinukset: Kohdallemme sattunut vastaanottovirkailija ei toivottanut meitä lainkaan tervetulleeksi! Lisäksi palvelu kesti kauan ja meille annettiin epäviihtyisä ja ankea huone ilman kunnon ikkunaa ja joka sattui olemaan myös varattu, ja huoneessa oli toisen asiakkaan tavaroita! Saimme tilalle huoneen, joka sinänsä oli OK, mutta tunnelma oli jo vähän pilalla, koska olimme varanneet hotellin juhlistaaksemme merkkipäiväämme. Olin aiemmin ennen saapumista pyytänyt myös toimittamaan etukäteen kukkia huoneeseen, mutta tätä koskeva vastaus tuli minulle vasta liian myöhään seuraavana päivänä. Hotelli voisi kiinnittää enemmän huomiota kestävään kehitykseen ja ympäristöasioihin. Pyyhkeitä ei olisi tarvinnut vaihtaa joka päivä ellei erikseen pyydetä. Lisäksi joka kerta kun olimme lähteneet muutamaksi tunniksi pois huoneesta ja sammuttaneet kaikki valot ja TV:n pois päältä, oli palatessamme siivoojan käynnin jäljiltä huoneen ja kylpyhuoneen kaikki valot päällä ja hotellin mainosfilmi televisiossa pyörimässä! Tämä oli häiritsevää ja ihan turhaa energian tuhlaamista!

Plussat: The variety of breakfast and excellent location.

Miinukset: Nothing to mention.

Plussat: Loved the breakfast and particularly the customer service by all the staff in the hotel.

Miinukset: The happy hour in The Hampton bar should be available to all patrons whether in The Hampton Bar or outside in The Courtyard. Seems silly to have to go inside to purchase drinks inside and then go outside to enjoy the lovely weather.

Plussat: The splendour of the building was beautiful

Miinukset: Quite expensive but worth for a special occasion

Plussat: I like the old architecture of the building . Location of the hotel. Clean room

Miinukset: To start of with, we didnt receive adequate hot water for our shower which we so badly wanted after a long journey, Not only was the water hot enough but it also lacked adequate pressure. The toilet seat flush took to long to replenish water and also didnt have enough outflow of water. The telephone stopped working after some time due to which we had to step out of our room every time we needed something. They took one entire day to repair the telephone. The fridge and the room temperature controller were not working properly. The door of the room could not be locked from the inside due to which we were worried about our safety. The quality and variety of food served is very poor in my opinion. The breakfast was not continental. Very very less variety with more or less the same things being served everyday. More that half fourth of the things that were kept were heated - frozen stuff / preserved stuff/ ready to cook packets. We had to wait in the queue for getting a place to have breakfast for almost 20 mins To sum up , the service was not up to the mark of other five star hotels that we very often stay in. We are a member of Taj inner circle group and a regular guest at Taj hotels. This particular Taj hotel is nowhere even close to the ones that we have stayed in the past.

Plussat: Special mention for sunaina the duty manager. I fell very sick and she was kind enough to upgrade me to a better and bigger room without any additional charge. Also the staff was very concerned about my health through out.

Plussat: Great location, friendly staff, lovely rooms , great food

Plussat: Todella hyvä ja monipuolinen aamiainen. Erittäin ystävällinen henkilökunta. Viihtyisä, tilava ja valoisa huone jossa leveä ja mukava vuode. Valot, ilmastointi ja ikkunaverhot toimivat ohjauspaneelista nappia painamalla. Tyylikkäät yleiset tilat. Lyhyt matka metrolle ja juna-asemalle. Kävelymatkan päässä paljon nähtävyyksiä.

Miinukset: -

Plussat: All staff were extra friendly and helpful.

Miinukset: The basin plug was missing in the room.

Plussat: Erinomainen sijainti.

Miinukset: Näkymä huoneesta oli surkea

Plussat: Very comfy beds. Good size rooms. Fantastic breakfast. Very friendly staff and very helpful.

Miinukset: Having to climb in and out of bath to have a shower. Traffic noise was a bit of a problem.

Plussat: Friendly staff, convenience location, I like the 24 hours open gyms room

Miinukset: Only one restaurant isn’t not enough

Plussat: Loved the breakfast - great choices. Amazing comfortable beds. Highly recommended.

Miinukset: Everything was great. Everyone so nice and helpful.

Plussat: Central location. Excellent room for a three night stay. Pleasant staff. Well organised breakfast sessions and good selection.

Plussat: Siisti hotelli hyvällä sijainnilla. Ei mitään moitittavaa.

Plussat: Everything!!! Good family hotel

Plussat: Location ideal for business and pleasure The staff were fantastic

Miinukset: The hotel was very tied and overdue a refurbishment. The room had not been properly cleaned as there were items left which should have been hovered up. The breakfast area was a little small

Plussat: Clean, comfortable and apart from one incident, friendly, happy staff

Miinukset: We were asked to pay for breakfast when checking out but had already prepaid and the receptionist was adamant that we hadn’t. She advised she would speak to her manager and email us but as yet 24 hours after checking out we have not been contacted.