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Plussat: The staff was super friendly and helpful.

Plussat: Beautiful boutique hotel but also good for families. Breakfast included for Marriott platinum. Drinks every afternoon. Dining room has good food.

Plussat: We loved the hotel. Our only "but" was the size of our room; it was a superb room in every way but size. I found out later that this is their standard room; we could, however, upgrade to any of an assortment of bigger rooms or suites for a fee. Since there were none available, we didn't get to check these out. Our rate included breakfast which was splendid, with a large variety of both cold and hot items. We highly recommend it. We will definitely return to St. Ermin's on our next trip to London.

Plussat: Convenient location - 8 mins walk to Westminster Abbey / Big Ben, 12 mins to Trafalgar Square, 15 mins to Buckingham Palace. Overall comfortable facility, very well appointed. Quality and variety of breakfast buffet options was excellent. Staff service was exceptional!

Plussat: Beautiful hotel; excellent service; great breakfast; nice gym; 2 min walk to St. James's Park tube station

Plussat: We were treated very well by all of the staff. The concierge, Juan, was extremely helpful and thorough. We tried high tea for the first time and it was terrific. Well worth the price. We would love to stay at St Ermin's again when we return to London.

Plussat: Enjoyed our store and appreciated the beautiful court yard in the hotel as well as the complimentary breakfast. Having stayed at multiple hotels in London, this one was the best value

Plussat: Wonderful location.

Plussat: Loved the staff, loved the room, and over all loved the location and how close it was to the Tube, Buckingham palace and Westminster Abbey.

Plussat: Bedding Staff Room Service Towel warmers Restaurant Concierge

Plussat: Beautiful! architecture,colours and style. You are made to fill very special when visiting.

Plussat: The food was delicious! Breakfast consisted of Indian food and your traditional English breakfast. I am a vegan so I was very happy with the Indian food choices. The wait staff at the Hampton Bar was top notch. We never had to wait for anything. All of the staff were friendly and helpful.

Plussat: Location location location staff was well I tune with my needs (where to go what to do) and they were very attentive to making my stay comfortable

Plussat: The hotel was sold out so the room they gave us through Kayak was not so good, a bit tarnished and with warning signs everywhere, We stayed in better rooms in this hotel in the past. They used to give us welcome notes and a fruit basket to thank us for coming back But, this time, no note, not a great room, as if they were indifferent because we had booked through Kayak (with which they are not partner). It was not possible to change for a better room for 4 days. Then, a wonderful attendant, Adriana moved us to a better room for an additional fee. So,we had s a better experience toward the end of the stay. I am a fan of the "free breakfast" which seem to attract a non-business crowd.... As a result, a loyal returning guests get a luck ward welcome.

Plussat: location, ambiance, service

Plussat: This hotel offers a welcome change from the big American chain hotels. Although it is part of an Indian chain, it has managed to preserve an old world charm. The Christmas tree in the lobby along with all the comfy couches and the Elle lovely courtyard made it feel very cozy and comfortable.

Plussat: Very attentive and friendly staff. Great restaurants and Spa inside the hotel. Spacious and well equiped rooms. Great location close to Victoria station (ideal when you fly into Gatwick), in walking disctance from the tube, Westminster, St. James' park and Buckingham palace.

Plussat: The beds were comfortable and the breakfast was sumptuous

Plussat: The staff was great. Rooms were spacious. Luxurious. Location was amazing.

Plussat: Friendly staff, modern room, good location

Plussat: Excellent! Wish I could stay more often

Plussat: The Park Plaza Riverbank London is perfectly situated, particularly if you will rely on public transportation to get around London. The hotel is a short walk to the Vauxhall Station, which includes access to National Rail, bus, and the underground (Victoria line). The hotel was clean, comfortable, and very modern. There were illuminated controls on each side of the bed for the lights, plus an electronic method for lighting up a "privacy" or "please clean the room" sign outside the door. The bathroom included both a tub and a (very small, but well-appointed) walk-in shower (which did not leak). The price was excellent for a London hotel. We did not use the restaurant or other facilities at the hotel, so we cannot comment on them.

Plussat: The location was great, just outside of the busy city area yet walking distance to most everything. Beds were comfy and breakfast was good.

Plussat: excellent check in and check out by staff

Plussat: Front desk staff excellent. Good location. Comfortable bed.

Plussat: It's near Big Ben and London's eye. It's literally the next bridge over. It's close to a lot of the places I wanted to see. Staff is nice and friendly.