Lontoo hotellit lähellä Victoria Embankment Gardens

Plussat: It was my second time there and it will be my permanent London hotel

Miinukset: Nothing really stands out

Plussat: Perfect location , friendly staff , always our first choice in London.

Plussat: Great location ,outstanding service.

Miinukset: Showercabinet,

Miinukset: Näkymät huoneesta

Plussat: Staff was superb.

Miinukset: Small rooms; no view.

Plussat: Loistava henkilökunta, joka todella pitää hyvää huolta sinusta ja tunnet olosi tervetulleeksi. Erinomaisen puhdas huone, iso kylpyhuone ja huoneessa kaikki tarvittava (kylpytakit, tohvelit, adapteri, vedenkeitin, kahvikone, fööni). Hyvä äänieristys ja erinomainen aamiainen.

Miinukset: Varavuode ei ollut kovin laadukas eikä mukava. Huone on aika ahdas varavuoteen kanssa.

Plussat: Hotelli on aivan ihanalla paikalla, palvelu ja henkilökunta loistavaa, Spa todella upean rentouttava

Miinukset: Huoneesta näkymä sisäpihalle oli näkymä huoltopihalle, se oli hienoinen pettymys.

Plussat: Hotellihuoneet erittäin hiljaiset. Henkilökunta erittäin huomioivaa joka paikassa. Hotellin baari erinomainen ja viihtyisä. Hotellin sisustus lämminhenkinen ja arvokas.Keskeinen sijainti nähtävyyksiä ajatelle.

Miinukset: The room they first gave us was not nice.

Plussat: The staff are so attentive and welcoming. The spa is like an oasis in the hustle and bustle if London

Plussat: Very friendly staff. Excellent service. Delicious food in the Balcon restaurant. The bar tenders were very knowledgeable. Rooms small but comfortable.

Miinukset: Hard to set temperature for the room A/C (control has + and - but does not show temperature).

Plussat: The staff was extraordinarily, really tried to make you feel comfortable. They even organized a small surprise in the room for my partner birthday. Julien and Romana from reception were extremely helpful. We had a spa massage and facial from Zita and Emma which was amazing!!!

Miinukset: There was a slight damp smell in the bathroom, but since we only stayed for 1 night we didn’t really mind.

Miinukset: Great location. Very clean and comfortable.

Plussat: Perfect location, walking distance to everywhere , tube is 1 min away. Employees are very nice and try to help which is not always the case in Europe. Mediahub on TV unit is nice. Minibar is stacked. Clean rooms.

Miinukset: I don't understand the hype about this hotel. Rooms are so small that 2 people simply can't fit in the room. It seems like they could take some space from bathroom and add to the room. Wardrobe area is very small too. If you are staying more than 2 nights, you won't have enough space for your clothes. Breakfast buffet was poor compared to the price. Beds are uncomfortable. Poor lobby design.

Plussat: Perfect location and the staff were amazing. So friendly and always smiling - nothing was too much trouble. The room was comfortable and light. The bed was very comfortable and free bottle waters were a nice touch. Amazing en-suite, nice powerful shower.

Miinukset: I didn't like the perfume pumped through the air-con in the corridors and bedrooms. Infact we had to be moved as I suffer from asthma and it was effecting my breathing to a none perfumed floor (5) and room. The corridors are too dark, felt like a ship..

Plussat: beautiful rooms and public spaces

Plussat: Great location, staff very helpful and place was spotless. I also ate in the restaurant and the food was delicious.

Plussat: Location excellent. Room spacious, comfortable and quiet

Miinukset: Bar facilities limited. Overall I feel that the hotel is not as good as it used to be.

Plussat: Staff were great! Excellent location, only a few minute walk from major sites. The lobby and room scent were delightful! The decoration was modern and tasteful. Turn-down service was nice.

Miinukset: Room was small.

Plussat: Location and breakfast

Miinukset: I would say there is a difference between it and the Shangri-La. I think it's a nice 4 star hotel. I am not sure it belongs in group with 5 star hotels.

Plussat: Fantastic staff, incredible evening meal! Perfect location.

Plussat: Boutique style, good theatre district location, staff were nice.

Miinukset: Rooms a bit small. No bath. No smart TV.

Plussat: Location was excellent. Room was clean, decent size, had King bed (priority) had all extras - minibar, safe, ironing board.

Miinukset: Paid at desk to upgrade to Studio. Expected separate seating area but really just a slightly bigger bathroom. Lighting was funky but not great for my partner trying to do makeup in the room.

Plussat: Location and in room amenities

Plussat: Everything!!!! such a cool hotel!!!

Miinukset: The room was small. but so nice!!!

Plussat: Staff quality and overall hotel design and feel

Miinukset: Nothing!

Plussat: Radio came on when we entered the room. Lovely decor. Superb location. Warm welcome.

Miinukset: Minor point - a stand for a suitcase would have been useful.

Plussat: It has such a chilled out cool vibe as soon as you walk in. Iris was at the desk and she was so helpful and so professional, really went over and above to help us. Food amazing, bedroom so cosy, shower amazing, lovely getting breakfast and lovely to have a cup of tea in our room in the morning.location amazing so safe, just a really cool place, we’ll be back again and will recommend to everyone we know

Miinukset: Nothing it’s amazing

Plussat: The staff were all very polite and helpful. Service was quick. It was our anniversary so the staff kindly put some balloons in our room before we arrived. They also gave us 2 free drinks at the bar. Room looked trendy. Best of all though, was the location.

Miinukset: Room was a little small and a tiny bit noisy. Sound travelled from the bathroom to the room very easily. There was an extraction fan running constantly in the bathroom which you could hear clearly from the bed.

Plussat: the linen

Miinukset: the confirmationa fee

Plussat: Location and bar were great

Miinukset: We had a disabled room which when you don’t need it is a little disappointing- but it was fairly spacious and done very well

Plussat: Great service, great Accessible location, yet in a quite Neighbour. Room was spacious and clean. Service was great.

Miinukset: I booked a big room, but the design made it look smaller. Perhaps as small as the smaller, cheaper ones.

Plussat: Aaamiainen hyvä. Sijainti hyvä.

Miinukset: Huone 1- kerroksessa suoraan maanalaisen linjan yläpuolella; melusta johtuen ei mitenkään ole 4 tähden huone!

Plussat: Staff is excellent. Breakfast was outstanding.

Plussat: It was centrally located to all sites around London. Victoria Station was a short walk away to get all trains and buses, The room was extremely quiet, impeccably clean and well appointed. The staff were all pro active, especially the door staff. I was blown away with our greeting from the doorman from across the road. He came over grabbed our bags, then once across the road then asked if we were staying there. Ten out of ten for looking after guests. The buffet breakfast was excellent, had everything for all dietary requirements. I loved being able to have a good selection of whole foods. Will definitely return if ever back in London.

Miinukset: The evening housekeeping. As we were jet lagged we were often asleep when they knocked. I understand that this is a fantastic extra, maybe ask at check in if the guest would like it. We have never had this extra service previously so did not expect it every night.

Plussat: Location is great

Miinukset: Call in advanced to inform the hotel that my flight rescheduled, hotel receptionist put me on hold and no response. Concierge giving wrong information, and that when I arrived at that location, the place does open on Sunday.

Plussat: Just about everything. Congenial staff, love rooms, delightful Courtyard. Will return

Miinukset: Ok breakfast prices are exorbitant. But I guess in line with prices at deluxe hotels.

Plussat: Bed super comfy , location is good . Staffs are very friendly !

Miinukset: The room we have stayed (room 434) in a terrible condition . Need serious remodeling .Nothing like they posted on the internet . The draw of night stand is very dirty , lots of crumbs . Feels like three stars only .

Plussat: Hotelli oli erinomaisella paikalla ja henkilökunta oli ystävällstä. Erittäin rauhallinen hotelli. Aamiainen oli hyvä ja muna-allergiselle lapsellemme paistettiin erikseen herkullisia pannukakkuja.

Miinukset: Aamiaiselle jouduimme jonottamaan, koska tila oli melko pieni. Vanhassa talossa oli hyvin epätasaiset lattiat, jotka oli peitetty kokolattiamatoilla. Tilavan perhehuoneemme ikkunasta näkyi vain talon seinä ja toinen ikkuna.

Plussat: Great spa and gym

Miinukset: Service at the reception was unsatisfied. It was difficult to get the room changed (we had very small room, basicly for 1 pers) until the manager came. Same when happened when we after room changed recognized that I left my trousers in the wardrope. It was impossiple to get answer whether they have checked if the trouser are there or not.

Plussat: Erittäin ystävällinen henkilökunta, todella siistit huoneet. Aulan drinkkibaari oli myös erittäin tyylikäs. 10/10

Plussat: Vastaanottoaula ja hotellin siisteys.

Miinukset: Kohdallemme sattunut vastaanottovirkailija ei toivottanut meitä lainkaan tervetulleeksi! Lisäksi palvelu kesti kauan ja meille annettiin epäviihtyisä ja ankea huone ilman kunnon ikkunaa ja joka sattui olemaan myös varattu, ja huoneessa oli toisen asiakkaan tavaroita! Saimme tilalle huoneen, joka sinänsä oli OK, mutta tunnelma oli jo vähän pilalla, koska olimme varanneet hotellin juhlistaaksemme merkkipäiväämme. Olin aiemmin ennen saapumista pyytänyt myös toimittamaan etukäteen kukkia huoneeseen, mutta tätä koskeva vastaus tuli minulle vasta liian myöhään seuraavana päivänä. Hotelli voisi kiinnittää enemmän huomiota kestävään kehitykseen ja ympäristöasioihin. Pyyhkeitä ei olisi tarvinnut vaihtaa joka päivä ellei erikseen pyydetä. Lisäksi joka kerta kun olimme lähteneet muutamaksi tunniksi pois huoneesta ja sammuttaneet kaikki valot ja TV:n pois päältä, oli palatessamme siivoojan käynnin jäljiltä huoneen ja kylpyhuoneen kaikki valot päällä ja hotellin mainosfilmi televisiossa pyörimässä! Tämä oli häiritsevää ja ihan turhaa energian tuhlaamista!

Plussat: Henkilökunta oli ystävällistä ja huomaavaista. Aamiainen oli hyvä. Ainoa miinus oli, että ruuhkan takia yhtenä päivänä pyydettiin siirtymään pois ruokailutilasta. Tarjottiin kyllä mahdollisuus saada kahvi lobbyyn.

Miinukset: booking.comin mainoksen mukaan oli ilmainen wi-fi ja minulta laskutettiin 25 puntaa