Perfect and helpful staff, great breakfast, clean rooms The location, little bit far of Oxford circus but closed to the public transportation stations
Location. We stayed in a room adapted for a disabled guest - I am a wheelchair user - whilst the size of the bathroom was commendable it had a bath and not a walk in shower. This was not what we expected and not like the last Novotel we stayed in. This hotel is not worthy of its 4* rating, the room was basic and lacked the usual creature comforts one would expect.
Excellent standards excellent service excellent value for money None
convenient No problems