Lontoo hotellit lähellä Whitechapel Gallery

Miinukset: Tvs broken Wifi terrible

Plussat: The quality of staff was a hit or miss. Overall, there were only two staff members who impressed me. The night concierge was incredibly attentive. Although a young man, he was clearly overqualified. The night manager was highly reasonable and particularly helpful when I confronted any problems with my stay. He had very good customer service skills. Another nice element was the provision of fruit every evening. It was a unique and memorable touch. The variety included persimmons, bananas, apples, oranges, and plums. That was very nice. Finally, the room offered outlets adapted for international travelers.

Miinukset: The negative element of the stay included the inattentiveness of most staff members. There was a lack of polished professionalism that is instrumental to a quality hotel. It felt like an disjointed operation. As for house keeping, I was unimpressed. The bathroom was not well cleaned, and it appeared the floor towel was repeatedly unchanged. Although the room was constructed with high-end technology, it was poorly integrated. The technology was not particularly easy to use and added little value. The television would not respond to the controller. Further, the television sat above the desk, making use of the desk awkward. Also, there was no light above the desk and no desk lamp. Finally, both the pool and gym were inaccessible at night and early morning. This can be inconvenient for business travelers. Still, the pool was impressive. Overall, I was disappointed and would recommend looking into other hotels, such as Apex (where I had a more pleasant stay during a prior visit).

Plussat: Nice hotel, great location, near the Tower Hill station

Miinukset: Price is a bit expensive Room was with view to the roof of the lobby which isn't nice :-(

Plussat: the room was very clean, attractive and quiet.

Miinukset: the mattress was hard and very uncomfortable.

Plussat: The team who work there seem to go out of their way to make your stay pleasurable. It was my daughters 21st birthday and they sent a bottle of champagne to the room. The guy in the foyer with blonde curly hair also did everything he could to enhance our stay...... I would definitely go back to this hotel....

Miinukset: I didn't like the fact I had to leave......!!!!

Plussat: Excellent location

Miinukset: Uncomfortable ironing board

Plussat: I would never recommend or go back to this hotel. Horrible value should have stayed at the Four Seasons for an extra 50.00 a night

Miinukset: This was one of the worst hotel experiences I've had in a very long time. The hotel was very poorly represented about who they are as a brand, quality of hotel, and by far not valued at 4 or 5 stars as they claim to be. Our first room was a deluxe with tower view. The carpet had tears in it, we had a leaky faucet, and later that evening we discovered the air conditioning didn't work. After many discussions with the front desk their solution was to move us to a twin bed room and put a fan in the room to cool it down. While moving our bags at 11;30 PM the bellman told us this happens quite often and they don't have maintenance on staff anymore. Having worked in hospitality and hotels all my career this is a clear sign to me that the hotel doesn't value their service levels. When having a hotel of over 700 rooms without maintenance on staff you're going to consistently have unhappy customers with service failures. I urge them to put this job back on payroll as it will help your service records considerably. After 3 phone calls the manager on duty Marga was helpful and compd breakfast and upgraded us to a suite the next night. These are all nice but it seemed like we were having to explain to them they needed to do something rather than them being apologetic about the horrible situation of our room and the huge inconvencice.

Plussat: Staff friendly

Miinukset: Noise from wedding music way after midnight. Slow check in and check out

Plussat: the view of the tower extremely nice service (besides check in) proximity to a supermarket, tube

Miinukset: the room is outdated and clearly needs painting job the hotel lobby smells! the room is very small

Plussat: Being upgraded

Miinukset: The air conditioning not working and the room needing some updating

Plussat: nothing

Miinukset: crazy hot place , slow elevators , old and stinky place , did not we say hell ?

Plussat: I began laughing and celebrating my good fortune the minute I opened the door to my room at the Tower Hotel. The wall opposite the door had a large picture window with the most incredible view of the wharf and Tower Bridge! I couldn’t believe how wonderful the location of this hotel was and how nice my room was. A short walk to the bridge itself, the Tower of London was next door. A short walk to the Tube station and a sightseeing boat that boards in front of the hotel. Friendly, competent hotel staff and a comfy room. You’d think it would be noisy so close to the bridge, but not a problem. Good blackout curtains too! Great stay!

Miinukset: Hotel breakfast was fine, but there are also good options on St. Katherine’s Docks just behind the hotel. There is also a Tesco store and a Starbucks for even more options. Both are within the block of the hotel.

Plussat: The location and views provided by The Tower are perfect for touring London!

Miinukset: Significant amount of outside noise, at second floor level. Beds very uncomfortable.