Lontoo hotellit lähellä Whitechapel Gallery

Plussat: The service was outstanding from the moment we stepped out of our vehicle until the following afternoon when we left. We could not have asked for anything more.

Miinukset: There wasn't anything not to like.

Plussat: Stunning views, huge luxury bathroom with freestanding bath overlooking the city. Very comfortable bed, every comfort provided, even a warm towel when you finished swimming!

Miinukset: Bar was quite expensive, but was to be expected

Plussat: The room had some very nice features that show they took care in the design -- things like a soft-close toilet seat and a high-quality shower. The bar on the premises was great -- we arrived hours before our room was ready, and we were able to drink cider in the bar until could check in. We had a little chat with Rob and Laura who were working at the bar; they made us feel very welcome. The location is great, near the Tower of London and close to two Tube stations to make exploring the city easy. Wifi was also great, no complaints.

Miinukset: It was a touch noisy. We heard a lot of clomp-clomp-clomp from the room above us -- not sure if he was just a heavy walker or if there was a breakdown in soundproofing. I also heard things like a baby crying at one point. That's really the only thing that keeps this from being a five-star review all the way round. There was also a little noise from outside on Saturday night, though I feel like that's expected in the heart of London at the weekend -- white-noise generator on my phone was enough to drown that out, but not so with the guy upstairs.

Plussat: The quality of staff was a hit or miss. Overall, there were only two staff members who impressed me. The night concierge was incredibly attentive. Although a young man, he was clearly overqualified. The night manager was highly reasonable and particularly helpful when I confronted any problems with my stay. He had very good customer service skills. Another nice element was the provision of fruit every evening. It was a unique and memorable touch. The variety included persimmons, bananas, apples, oranges, and plums. That was very nice. Finally, the room offered outlets adapted for international travelers.

Miinukset: The negative element of the stay included the inattentiveness of most staff members. There was a lack of polished professionalism that is instrumental to a quality hotel. It felt like an disjointed operation. As for house keeping, I was unimpressed. The bathroom was not well cleaned, and it appeared the floor towel was repeatedly unchanged. Although the room was constructed with high-end technology, it was poorly integrated. The technology was not particularly easy to use and added little value. The television would not respond to the controller. Further, the television sat above the desk, making use of the desk awkward. Also, there was no light above the desk and no desk lamp. Finally, both the pool and gym were inaccessible at night and early morning. This can be inconvenient for business travelers. Still, the pool was impressive. Overall, I was disappointed and would recommend looking into other hotels, such as Apex (where I had a more pleasant stay during a prior visit).

Plussat: Nice hotel, great location, near the Tower Hill station

Miinukset: Price is a bit expensive Room was with view to the roof of the lobby which isn't nice :-(

Plussat: the room was very clean, attractive and quiet.

Miinukset: the mattress was hard and very uncomfortable.

Plussat: Love the daily breakfast buffet and the gym/pool/spa.

Plussat: It was my birthday . There was birthday cake in my room on arrival, we d also asked for a room with a view, our room was over looking the Shard. This was great as my birthday treat was diner at the Shard. Pool and gym was great. Being able to leave our bags before and after check in was great.

Miinukset: There was nt anything I did my like.

Plussat: Overall stay was ok. IMHO there are better options closer to the London landmarks.