Lontoo hotellit lähellä Somerset House

Plussat: The complete satisfaction of what you expect to what is delivered each time I stay. The extra cost for river view is excessive but for non business you would accept reluctantly.

Miinukset: Cost river view

Plussat: Great location / very snazzy set up / very welcoming staff.

Miinukset: The bar prices in the roof top bar were extortionate.

Plussat: Great Location and lovely hotel. Good sized room and spotlessly clean. Good breakfast.

Miinukset: No personal touches for a 5star hotel. Would have expected a bottle of water to be provided- not £3.50 from mini bar- only just enough milk for one cup tea. Coffee sachets and toiletries not replenished daily. Roof top bar service very slow despite adding service charge.

Plussat: Excellent staff - front desk staff were great. I was incorrectly charged for coffee at breakfast and it was spotted and resolved when checking out before I'd pointed it out. Lovely facilities, huge room, good shower, proper hairdryer Fabulous location on the South Bank. Art pieces and the design in the hotel . Breakfast was fantastic with heaps of dairy-free options

Miinukset: Room was freezing (note that I rarely use air conditioning / heating and it was cold outside, but it really was abnormally cold) Was upgraded free to a patio balcony - which was lovely but room and patio very overlooked by surrounding offices. Being moved from a table in the bar when I'd just sat down and ordered a drink - to be told the table had been reserved for someone else (then put a "Reserved" sign on it). Not having time to stay longer - I didn't have enough time to use the other facilities

Plussat: I wanted to express our gratitude for the delivery of a microwave to the room. My partner has celiac disease and it was very difficult to find food that was free from cross contamination-- just being able to have hot meals was wonderful. Thank you!

Plussat: Fantastic, quirky and modern hotel. We got a complementary upgrade and the room was beautiful and the view one of the best in London.

Plussat: The location and the accommodations that the staff made.

Plussat: It was stunning! Fabulous view of the Thames from our window. Huge, extremely comfortable bedroom with a bed we didn't want to get out of and pillows to die for. The bathroom was beautiful and the shower really powerful. Robes and slippers in the room was a lovely touch, as were the sweets and welcome card. The location was ideal for walking the South Bank and all of London. The breakfast was exceptional and the staff were friendly and very helpful. We honestly did not want to leave! A little extravagant for an overnight stay but a real treat well worth the money.

Miinukset: Nothing!!

Plussat: The view was amazing.

Miinukset: Price for breakfast buffet was ridiculously overpriced. Was charged over 20 for a scoop of eggs and some bacon. And it wasn't that good.

Plussat: Every single member of staff was so kind and helpful and made our stay feel special. We were delighted to find out upon arrival that we had been upgraded and they also brought a bottle of Prosecco to our room due to it being my partners 30th birthday

Miinukset: I suppose its not completely central but only a 10 minute walk to the closest station

Plussat: The best experience I’ve had at a hotel! The staff were great, very clean, breakfast delicious and the concierge were fantastic and exceeded all my requests to decorate the room for my girlfriends 21st birthday. Definitely coming back again!

Miinukset: N/A

Plussat: Location, ambience, all food places within hotel excellent

Miinukset: No loved it all

Plussat: I liked the central location, the art in the lobby, and the helpful staff.

Miinukset: My room smelled of mildew. The staff did their best to try to correct it, but I am not sure there was anything they could do.

Plussat: Perfect location and the staff were amazing. So friendly and always smiling - nothing was too much trouble. The room was comfortable and light. The bed was very comfortable and free bottle waters were a nice touch. Amazing en-suite, nice powerful shower.

Miinukset: I didn't like the perfume pumped through the air-con in the corridors and bedrooms. Infact we had to be moved as I suffer from asthma and it was effecting my breathing to a none perfumed floor (5) and room. The corridors are too dark, felt like a ship..

Plussat: beautiful rooms and public spaces

Plussat: Location was perfect for London tourism (safe and within walking distance of everywhere). The hotel concierges  and another gentleman whose name I didn''t catch were extremely helpful!

Miinukset: The desk chair legs (room 633) stuck out and the tight quarters meant that my toes got smashed. I humbly suggest a different chair. I know that space is limited but having a lounge w/ desks or couches (not part of the restaurant) would be nice.

Plussat: very trendy decor and best part of hotel was the incredible staff.. Every one was friendly and gracious. They worked together seamlessly..

Miinukset: no

Plussat: Staff were great! Excellent location, only a few minute walk from major sites. The lobby and room scent were delightful! The decoration was modern and tasteful. Turn-down service was nice.

Miinukset: Room was small.

Plussat: Location and breakfast

Miinukset: I would say there is a difference between it and the Shangri-La. I think it's a nice 4 star hotel. I am not sure it belongs in group with 5 star hotels.

Plussat: Good location for theatres

Miinukset: Breakfast was not at 5 stars hotel level

Plussat: Loved the location and overall vibe. The rooms are on the smaller side, but that should be expected in many big cities. It wasn't a problem for me.

Miinukset: My only complaint is that the toiletries weren't replaced between the previous guest and I. I could tell that they were half-used and some had been left out. I've stayed here twice and this didn't happen the second time, so I'll take it as a one-off.

Plussat: Very comfortable and elegant stay, not to mention the perfect location. The staff at the door entrance are great.

Miinukset: Staff is professional but impersonal. The hotel doesn't have a comfortable area open for residents to sit and relax at any point in time. The tea room is great but has specific opening hours and also external guests which makes it partially convenient. The blinds in the rooms are not possible to remove which deteriorates the feeling of the nice view.

Plussat: Location and in room amenities

Plussat: Everything!!!! such a cool hotel!!!

Miinukset: The room was small. but so nice!!!

Plussat: Taste of the room, always friendly stuffs.

Miinukset: It’s about hotels in London in general but the price is just becoming impossible even for business travelers.

Plussat: location

Miinukset: Rooms not ready in due time. Noisy.

Plussat: Good vibe in the bar. Fun place to hang out.

Miinukset: Bed a bit soft

Plussat: Great location and modern vibe to the building.

Miinukset: Rooms are on the small side

Plussat: Vibe.

Miinukset: Aircon.

Plussat: The room was small but perfectly proportioned. The decor was very stylish in keeping with the rest of the Hoxton. The bed was very comfortable and the room was clean and had everything we could need. The small breakfast provided is perfect to get you going in the morning. I would definitely stay here again.

Miinukset: Smallest room I have ever stayed in. Considering all my friends and family WHO I HAD BOOKED & PAID FOR had WAY BIGGER rooms, I thought it was pretty shabby. The hotel is tired (late 90's/early 00's decor) and I think the low price reflects it. Needs to be taken over by a new group as it could be one of London's best in terms of location. When you see a pull-up display banner in the bar/tea area, you know they're heading towards cheap-hotel-ville.

Plussat: It was a amazing experience! I have been twice to the Royal Horseguards and I would recommend it for anyone going to London as its location is ideal. I will definitely come back there.

Plussat: Warm welcome. Great views over London from the rooms. Extra facilities.

Miinukset: Only staying one night!!

Plussat: Fabulous reception area very festive! View from room was amazing.

Miinukset: Unable to book into room at designated time as they had allowed a late book out for previous customer. The offer of a complimentary drink while waiting would have been appreciated. Lovely room, shower could do with regrouting for a more appealing look.

Plussat: location

Miinukset: online there was to be a piano bar............no piano bar

Plussat: Location

Miinukset: Issues at check in related to the room size

Plussat: Nothing good to say. Extremely disappointing

Miinukset: I was downgraded from a deluxe room to a standard room (essentially.a closet)and my compensation was a 14 £ cocktail. The following day the y transferred me to a deluxe room and despite two request to make sure there were no feathers in the room...

Plussat: The location was in walking distance of many local sites, like Buckingham Palace, Trafalgar Square, Horseguards, London Eye, and Parliament. The staff were helpful and friendly, hotel was well kept. Had excellent food from their restaurant, 1212.

Plussat: Bathrooms very clean and staff are wonderful

Miinukset: Very old doors, carpet need to be changed, overall it worth 4 stars not 5

Plussat: service and cleanliness

Miinukset: WIFI in romm sucks

Plussat: Location was Amazing. Very close to the Thames, Trafalgar Square, Embankment Bridge, and Underground. Walking distance to Covent Garden, Leicester Square, Piccadilly Circus and Westminster. Loved the heated bathroom floor and towel rack.

Miinukset: The View in the room was not the best. Crane and workmen right outside our room. Marble on the floor needed repairs

Plussat: Stayed in a king suite . View from the room was fantastic and the absolutely stunning at night. The room was spacious and comfortable with very nicely appointed furniture and bed. The bathroom with the heated floor was very nice surprise. Doorman was wonderfully welcoming, the bellboys were quick and helpful and the concierge was professional and always pleasant and patient.

Miinukset: I asked for an early check in which wasn't possible and I understood this. However, when I returned at the regular check in time, the receptionist without checking with anyone, insisted the room still wasn't ready. Had to ask for the manager, who after checking with housekeeping, found the room was ready. Receptionist was not happy at being contradicted and was less than pleasant for the rest of the check-in process. Not offered breakfast discount on check-in so would have paid substantially more if I hadn't found out about the discount by accident. Stayed two nights. Mini-fridge was not restocked the second day. Took 45 minutes to get a bucket of ice and then felt guilty for asking for it when we found out the poor guy doing room service was the only one on duty. Seems like the hotel needs to amp up the staff numbers to provide the five star service you're paying for.