Lontoo hotellit lähellä Benjamin Franklin House

Plussat: Spectacular in every way

Miinukset: Not being able to stay longer

Plussat: despite being over motor court, room was very quiet, everything was well designed, staff was extremely helpful, bathroom was tremendous, restaurant was great. Very little (if anything) to actually complain about. Top-notch.

Miinukset: gym facilities were modest as was pool, but not a terribly big deal as most hotel gyms have a limited offer.

Plussat: very luxurious hotel in a good location of London. definately would go back to the hotel at my next visit.

Miinukset: not much..

Plussat: What's not to like! Everything was outstanding!

Miinukset: The hotel staff couldn't be more friendly, anything you needed they got it for you! Just wish it wasn't so pricey otherwise we would go more often!

Plussat: The room and facilties were large for a London hotel at that room rate. The bed was comfortable and we enjoyed the robes that were provided

Miinukset: The construction noise was very disruptive and precluded us from getting a good nights rest. The room was poorly designed with large furniture and made it difficult to move around the room comfortably.

Plussat: We Loved Everything about the Radisson! You can not go wrong, the rooms are gigantic and with real king beds you get the most comfortable night sleep while in London out of anywhere! From the minute you walk in the door, the customer service is absolutely impeccable, they actually care about you, learn about you, remember you and it is so nice to feel that, especially after 12 hours of travelling across 8 time zones to get there. I give this Radisson 5 Stars and Highly Recommend to anyone searching! Cheers, to all the Staff, Liva, Annaise, and Anna for being super friendly! ~ Sammy Tovar

Plussat: The way I was welcomed and treated by the staff was superb.

Miinukset: The breakfast wasn't particularly tasty (a bit cheap) and coffee was watery.

Plussat: The staff was wonderful.

Miinukset: The room was small and was located on the 1st floor - bad view.

Plussat: Front desk staff during check in

Miinukset: The annoying flashing light on the telephone in the room and the person I called unable to figure out how to get it to turn off. Also, it seemed only one elevator was working and I spent nearly ten minutes waiting for it on my final way out

Plussat: Room was very quiet, despite overlooking Leicester Square. Fabulous location - very central

Miinukset: Bed was too small - needed to be longer & wider!

Plussat: The courtesy of the staff was very good and one was made to feel nothing was a bother. The room was very comfortable.

Miinukset: There was a fair amount of outside street noise in the room which took a night to get used to.

Plussat: Very helpful staff also in a fantastic position for restaurants and shows.

Plussat: The hotel is located right in the centre of London,ideal for theatres and shopping and the staff were particularly friendly and helpful,

Miinukset: Rather expensive !

Plussat: The service and kind staff.

Miinukset: 1. We booked a junior suite with "great view over London" and added to our booking request that this view was of the essence. The junior suite did not have such a view and the staff told us that no junior suite has such a view. Other rooms do. We feel mislead because an important part of the reason why we booked an expensive hotel/room was the view. 2. The hotel did not answer any of our 3 e-mails over a period of 2 months. 3. We called the hotel in order to double check our reservation. The reservation was not found and the hotel would call us back. They did not so we had to call them back.

Plussat: Vierailu oli kaikessa myönteinen kokemus.Hotellin sijainti on erinomainen, paras jossa olemme Lontoossa asuneet.Henkilökunta oli asiantuntevaa ja todella ystävällistä. Tämä on hotelli, jota tulemme varmasti jatkossakin käyttämään.

Miinukset: Aamiainen ei oikein vastaa hintaansa.

Plussat: loistava sijainti. Tilava huone ja kylpyhuone. Monipuolinen aamiainen ja ystävällinen henkilökunta.

Miinukset: Lämmitys pois päältä tullessa, jolloin huoneen lämpötila oli noin 12 C. Lisäksi lämmitys oli kytketty pois kerran siivouksen yhteydessä.

Plussat: -keskeinen sijainti ja hyvä aamiainen

Miinukset: huoneessa tahrainen kokolattiamatto, vastaanottovirkailija lupasi liikaa ilmoittaessaan pystyvänsä järjestämään taksin lentokentälle kiinteään hintaan (taksi ei tiennyt tästä mitään), samoin teatterilippujen hinta oli hotellin kautta tilattaessa selvästi kalliimpi kuin luvattu " lähes sama hinta"

Plussat: For those that wish to make the most of going out in London during the evening, the hotel is the ideal location.Staff were very welcoming, at time a little too much.

Plussat: excellent staff, very keen to please

Miinukset: building work very noisy, breakfast expensive

Plussat: Location was excellent

Miinukset: Rooms were not up to usual Radisson standards, Rooms were very small, bed was too short for tall people.

Plussat: location

Miinukset: the lifts were awful

Plussat: Our stay at The Sanderson was perfect from start to finish. I called ahead to let them know that we were coming to stay for my boyfriend's birthday. From upgrading us to a huge, gorgeous room to delivering balloons, flowers, candles, and birthday treats, they truly went above and beyond to make it an amazing weekend. We can't wait for our next visit!

Plussat: Very fashionable feel to the hotel , Bar was enjoyable , sleighbed lovely. Food was good at breakfast.

Miinukset: Maybe toilet area. Lacks privacy

Plussat: The location was great. Room beautiful but things like complimentry water in the rooms, toilet paper too much of a production. Restaurant staff and front door/desk/concierge great. Gym staff unfriendly and unhelpful. Great gym tho.

Miinukset: See above.

Plussat: General location was very good.Cleanliness was good

Miinukset: No bar to have a drink with children over 18 had to be 21.Bar staff rude and ignorant.However, Bar manager was very considerate.Very trendy which was nice but thats where it ends i'm afraid. Would not book again.

Plussat: The lifts. The service. The availability of the garage. The conviviality of the bar areas (both the open & cosy bars). The dedication of your cleaning staff. The laundry service. The proportions. The corridor lighting. And, above all, the location.

Miinukset: The lack of Internet access (the business centre was occasionally out of action). The limitations of the room service menu for vegetarians. The limited number of T.V. entertainment channels - without in-house films The lack of a bath. No fresh air. The painting on the ceiling of my room.

Plussat: I like the desing and the location

Plussat: The bar, this was very busy and fun place to be

Plussat: unique design

Miinukset: bed was uncomfortable

Plussat: The lobby, spa and bar are brilliantly designed. Most parts of the hotel are chic and the overall atmosphere is very charming.

Miinukset: The rooms are impractically designed. No provision made to accomodate suitcases even. Too much insistence on style and little attention to comfort. Great to hang out at all parts of the hotel except your room where everything seems like a mess since there are no practical provisions made. Very little storage so all the stuff just lies around the floor; also not very child friendly.

Plussat: Stylishly minimalist, great shower, cool bar

Miinukset: Dinner trolley not cleared

Plussat: Wonderful design interiors. The food in the Malaysian restaurant was amazing and the cocktails at The Long Bar were innovative and delicious - if very pricey at £11 a shot

Miinukset: Some of the towels in the room were not 100% clean

Plussat: Enjoyed our store and appreciated the beautiful court yard in the hotel as well as the complimentary breakfast. Having stayed at multiple hotels in London, this one was the best value

Plussat: Wonderful location.

Miinukset: Room was not clean, bathroom had mold on walls, stains on carpet. Too noisy, could clearly hear people on room above walking & using restroom.

Plussat: Loved the staff, loved the room, and over all loved the location and how close it was to the Tube, Buckingham palace and Westminster Abbey.

Miinukset: Our room was next to the laundry room so when we slept in we heard them slamming the door continuously

Plussat: Bedding Staff Room Service Towel warmers Restaurant Concierge

Miinukset: The service in the bar was a bit slow. The gym was small - but well appointed

Plussat: Beautiful! architecture,colours and style. You are made to fill very special when visiting.

Plussat: The food was delicious! Breakfast consisted of Indian food and your traditional English breakfast. I am a vegan so I was very happy with the Indian food choices. The wait staff at the Hampton Bar was top notch. We never had to wait for anything. All of the staff were friendly and helpful.

Miinukset: There was a lot of construction happening across the street when we visited, but that is no fault of the hotel. Our room was not facing the street, so it was not a disruption.

Plussat: Bed super comfy , location is good . Staffs are very friendly !

Miinukset: The room we have stayed (room 434) in a terrible condition . Need serious remodeling .Nothing like they posted on the internet . The draw of night stand is very dirty , lots of crumbs . Feels like three stars only .

Plussat: The hotel was sold out so the room they gave us through Kayak was not so good, a bit tarnished and with warning signs everywhere, We stayed in better rooms in this hotel in the past. They used to give us welcome notes and a fruit basket to thank us for coming back But, this time, no note, not a great room, as if they were indifferent because we had booked through Kayak (with which they are not partner). It was not possible to change for a better room for 4 days. Then, a wonderful attendant, Adriana moved us to a better room for an additional fee. So,we had s a better experience toward the end of the stay. I am a fan of the "free breakfast" which seem to attract a non-business crowd.... As a result, a loyal returning guests get a luck ward welcome.

Plussat: location, ambiance, service

Plussat: This hotel offers a welcome change from the big American chain hotels. Although it is part of an Indian chain, it has managed to preserve an old world charm. The Christmas tree in the lobby along with all the comfy couches and the Elle lovely courtyard made it feel very cozy and comfortable.

Miinukset: The bathrooms could be a bit bigger but this seems to be a common problem with London hotels in general.

Plussat: Very attentive and friendly staff. Great restaurants and Spa inside the hotel. Spacious and well equiped rooms. Great location close to Victoria station (ideal when you fly into Gatwick), in walking disctance from the tube, Westminster, St. James' park and Buckingham palace.

Miinukset: First room we were given (#352) had a lot of noise from the subway passing underneath, despite the fact that we had explicitly asked for a quiet room! From the second night on we got a very quiet room.

Plussat: The beds were comfortable and the breakfast was sumptuous

Miinukset: The rooms were bit small

Plussat: Location, near tube station and yet accessable to Westminister, Buckingham Palace, London Eye and other tourist sights on foot.Room was comfortable and spacious. Bathroom could do with updating.

Miinukset: No complaints

Plussat: Hotel staff was very friendly , checking in and out was very easy

Plussat: we'll be back- fantaastic position- best London hotel we have stayed in.

Miinukset: being asked to pay for internet access

Plussat: Our room had a balcony overlooking the impressive courtyard and was well equipped and prepared. Check in and out was effortless and staff were friendly and well informed.

Plussat: Hotel was serene and quite,received an upgrade to junior suite which was extremely spacious and comfortable.

Miinukset: No hotel shuttle is available tom transport guests to Victoria station.

Plussat: Olin oikein tyytyväinen. Pidin myös erityisesti aulan flyygelinsoitosta, elävästä musiikista

Miinukset: They ask me to pay for internet acces, but the problem was solved.

Plussat: Central location, impressive lobby, excellent choice of breakfast items

Miinukset: Room was small in size and the bathroom was impossible to navigate if there was more than one of you or if bigger than a size 18! It mcant have measured more than 1.5m x 1.5m and was only really handy if you needed to use the toilet and sink at the same time. The room 681 was miles away from the lifts and instead you had to cross the courtyard whenever you wanted to leave the hotel or go to reception - not ideal when it's raining.

Plussat: Nice and quiet, relaxed atmosphere

Miinukset: Room very warn dispite air conditioning

Plussat: Sasha the bartender was great as were all the other staff that we met. Everyone was extremely friendly and made our stay very enjoyable.

Plussat: Friendly, helpful staff. Pleasantly surprised by size of room

Plussat: Hotel is very well located - 50 meters to Embankment Tube, walking distance to Covent Garden, Taffalgar Square. Service was great. Room was very nice and comfortable with heated bathroom floors, but no views to speak of. Would definitely stay here again. Great deal at $250US pricepoint.

Miinukset: Nothing.

Plussat: The rooms were comfortable and we had a lovely view of the river and the lighted ferris wheel. The staff were courteous, professional, and responsive. The location is great. The concierge was quite helpful. Breakfast was great but if we had not obtained a good price including breakfast, the a la carte cost of adding on breakfast would not have been worth it. The hotel is lovely and we hope to stay there again.

Miinukset: For about half of our stay the hotel telephone system was not working. The sink in one of our rooms was quite high and uncomfortable for our elder and short relative.

Plussat: Service and staff were exceptional. Made us feel special and very welcome.

Miinukset: Overall stay was very comfortable except there was a very loud wedding party on Saturday night that didn't end till past 1:00am, but the hotel gave me a very generous discount for that night. Would also have liked more overhead lighting because the atmosphere in the room was rather dim!

Plussat: The room was very nice and quite comfortable. The staff was very attentive and accommodating.

Plussat: Location is perfect for the theater district. Staff is very friendly and accommodating indeed. Hotel is very elegant, a bit formal. Could be intimidating for a tourist from the US west.

Miinukset: Got a good room rate, but drinks, tea, and breakfast were as expensive as you'd expect from a 5 star central London hotel. We ended up changing our room twice -- the first time at the suggestion of the bellman, because it didn't have any view. The second room had a view but was way smaller than the other, and had no bath tub. We were moved a third time at our request and got a wonderful room (but without a river view). The staff made both moves very easy indeed.

Plussat: Reception staff were really good, consierge was equally as good. Nice welcome, and fire in lobby. A lady in the restaurant for breakfast was very good, I think her name was Pam.

Miinukset: Breakfast was really not great, firstly the lady who seated us, asked if we wanted coffee and toast, then none arrived had to ask again for it, same with ordering some porridge it came 15 minutes later, but was like gruel, quite surprised that a 5 star hotel kitchen can't make porridge. Overall a little bit too structured and formal, but lacked professionalism in the restaurant.

Plussat: Beautiful hotel in an excellent location & very historical Staff are wonderful, great breakfast & we had a room facing the Thames & the London Eye.

Miinukset: Nothing, all was perfect!

Plussat: Good service Great location

Miinukset: Breakfast buffet same everyday. Not much selection for 5 star luxury hotel. I stayed 13 nights and every morning same small selection of breakfast. There should be a lot more selection .

Plussat: Stayed in a king suite . View from the room was fantastic and the absolutely stunning at night. The room was spacious and comfortable with very nicely appointed furniture and bed. The bathroom with the heated floor was very nice surprise. Doorman was wonderfully welcoming, the bellboys were quick and helpful and the concierge was professional and always pleasant and patient.

Miinukset: I asked for an early check in which wasn't possible and I understood this. However, when I returned at the regular check in time, the receptionist without checking with anyone, insisted the room still wasn't ready. Had to ask for the manager, who after checking with housekeeping, found the room was ready. Receptionist was not happy at being contradicted and was less than pleasant for the rest of the check-in process. Not offered breakfast discount on check-in so would have paid substantially more if I hadn't found out about the discount by accident. Stayed two nights. Mini-fridge was not restocked the second day. Took 45 minutes to get a bucket of ice and then felt guilty for asking for it when we found out the poor guy doing room service was the only one on duty. Seems like the hotel needs to amp up the staff numbers to provide the five star service you're paying for.

Plussat: rooms spacious and very clean. staff very helpful and friendly. well situated for site seeing and close commuting facilities to explore the rest of london.

Miinukset: no spa facilities that i was made aware of.

Plussat: The welcome and service of all the staff. Everyone especially the Hungarian gentleman bent over backwards to make an extra effort every single time I approached them. More likely they approached me quicker, to help with my pushchair and baby. They were polite and fantastic. Your real asset!!

Miinukset: The towels had an awful smell (I have a sensitive nose). My room was no 847. When I enetered the room I could smell the pigeons in fact I looked at the window sill and sure enough there was pigeon poo - and the windows hadn't been cleaned in some time? There was no child quilt / blanket provided with the cot (and, although the cot was provided, I had to ask for this to be made). The staff could be taught level one english.

Plussat: Everyone is polite and not overbearing. The room although we felt is was quite small it was peaceful and very clean.

Miinukset: The only point was a dirty wet cloth left on the wardrobe shelve which was a little unpleasant,

Plussat: good location, good service

Plussat: The room was fantastic with view over the Thames, Bed very good and quite and the Hotel is tucked out of the way but in easy access to all of London

Miinukset: We did not get a warm welcome at reception, They tried to put us in 2 single beds when I had booked river view doudle. They would not take my word so I had to go back to the car to get our booking. It is also hard to get a cab from this hotel.

Plussat: It would be a good 4 star hotel. good heating and hot showers.

Miinukset: food was barely edible, always stale. reception service is appalling. In desperate need of refurbishment, old TVs, design. It was just a bed and a bathroom, not a 5 star hotel.

Plussat: Siisti ja ylellinen hotelli. Loistava sijainti!

Miinukset: Hotellissa järjestetään häitä, joten äänekästä menoa ehkä liikaa tarjolla.

Plussat: Tyylikäs hotelli,hyvä palvelu, keskeinen sijainti tärkeimmät nähtävyydet /musikaalit ja teatterit kävelymatkan päässä

Plussat: Sijainti, ilmainen wifi

Miinukset: Huone pieni ja siellä oli kylmä, tosin ulkonakin oli kylmä. Parisänky aivan liian kapea kahdelle ihmiselle. Minibaari ei auennut ja henkiökunta ei soitosta ja lupauksesta huolimatta tullut korjaamaan asiaa. Rakennustyömaan melu herätti aikaisin.

Plussat: Ovimiesten palvelu.

Miinukset: Esite antaa liian hyvän kuvan hotellista.Huoneen sijainti pihalla toisen rakennuksen seinää vastapäätä. Baarin tarjoilu hidasta ei asiakasystävällistä, vaan muodollista standardia.

Plussat: Loistava sijainti ja erinomainen palvelu. Lähes Hotelli Kämpin tasoa.

Plussat: The location was excellent. The room and bathroom were very nice.

Plussat: Rooms were clean and refreshing...bathroom shower was amazing.

Miinukset: There was no business center to print your own boarding passes or tickets to attractions.

Plussat: The location.

Miinukset: I stayed at this hotel with my mom for 5 days while on holiday. I don't recommend it. It's overpriced for the amenities provided. The pool is mediocre: it's very small and only good if you have restless children (there's only 5 lounge chairs). The gym was ok. Twice the cleaners did not come to our room as required, and we even ran out of toilet paper because, when the cleaner did come, she did not leave any toilet paper! There's free wifi which was good and the many tv channels. The location is basically the main attraction. My 2 cents is that find a hotel without the gym and pool, and go for the location to save money. And find a hotel with reliable cleaners that speak at least basic English. None of my cleaners spoke any English and did not understand words like toilet paper...

Plussat: Modern room with all the gadgets. Nice staff and feels very new and clean.

Miinukset: Ironing board and iron awful! Quite small room and no full length mirror apart from next to bed where you can't see. No dressing table to sit down to put on make up or dry hair etc

Plussat: the room the whole set up how everything was so close to get to,

Miinukset: nothing it was all perfect, not dorchester but perfect