Lontoo hotellit lähellä Great Ormond Street

Plussat: We liked the hotel itself - it is very beautiful - inside and outside. The staff was very nice and helpful, the room was spacious, beautiful and clean, the location is great. We appreciated everything about our stay and had really nice time there.

Plussat: The room and amenities were outstanding in terms of quality. The location is a beautiful historic building right on Russell Square and a very short distance to the tube station.

Miinukset: The shower was the best I have had in any hotel anywhere but it did overflow into the bathroom a bit until I figured out how to minimize the flow.

Plussat: I like the renovation of the hotel and the design and staff are very friendly.

Miinukset: The breakfast wasn’t great, for the price they charged (on top of the room), I would expect more and better. The bathroom was great, but the shower is not hot enough, seems there is a temperature restriction. Apart from that, everything is amazing!

Plussat: Loistava sijainti. Kaunis interiööri. Tilava huone. Hyvä sänky.

Miinukset: Aamiainen (a la carte) lievä pettymys.

Plussat: Location is excellent, just round the corner from the tube. Staff extremely helpful and friendly.

Plussat: The whole hotel is beautiful and interesting, like something out of Upstairs, Downstairs. Our room was especially lovely, with a canopy bed, marble bathroom and all the amenities.

Miinukset: The cost of eating or drinking in the hotel was unbelievably high. We ate breakfast there one day but quickly learned that a Manger, nearby, had better food for much less money.

Plussat: The staff were very friendly and helpful

Miinukset: The room was a little cold

Plussat: Hyvä sijainti, mukavat huoneet ja palvelu

Plussat: This is a lovely hotel. It’s architecture and decor is wonderful and all of the staff are smiling, courteous and helpful.

Miinukset: A little too expensive!

Plussat: The building and refurbishment is fantastic, lovely fixtures and the bar was great

Miinukset: The restaurant was very disappointing. The launch chef is no longer there and the current menu is under-whelming to say the least. We were the only diners on a Saturday night from 6.45-8 and then the staff started prepping for breakfast which was not what you expect, especially from a hotel of this quality

Plussat: Everything, this hotel was probably my favorite of any hotels I have ever stayed in.

Miinukset: No, the hotel was incredible.

Miinukset: No cell phone reception in room. Irritating and irritating pipe music which was very loud in the lobby and surrounding areas.

Plussat: The hotel has an excellent location and a very nice atmosphere. I also enjoyed the restaurant recommendations made by the concierge.

Miinukset: The room was a bit noísy (I lived on the second floor).

Plussat: The size of the Junior suite was wonderful!

Miinukset: The room was a little old and had some cracks in the wall joints. They didn't have any pull in area if you arrive by car. We weren't aware of this from the descriptions and had to drive around the area to find a parking garage and then roll our luggage a few blocks to the hotel.

Plussat: the three consierge gentlemen we spoke to were very helpful

Miinukset: Staff maybe might smile. If applicable make sure you get your Harrods voucher. We had to ask even though it was included in our package.

Plussat: big bathroom and unique decoration of the room.

Miinukset: there was no fridge and safe box in the room. there is no concierge most of the time. staff are not professional.

Plussat: Hotel room was warm and comfortable, as the weekend weather was poor it was nice to get back to an inviting room.

Miinukset: Delay in breakfast - although once we got fed it was great.

Plussat: Sijainti erinomainen!

Miinukset: Saamamme huone etc. eivät vastanneet tilaamaani!

Plussat: Sijainti oli hyvä, metroasema on aivan hotellin vieressä

Miinukset: Vanha rakennus, huoneessa oli kylmä ja ikkunat eivät eristäneet kadulta tulevaa melua lainkaan. Aamiaishuone oli kuin sauna, joten aamiaisen "nauttiminen" oli todella epämiellyttävää. Henkilökunta vastaaotossa oli keskimäärin epäystävällistä ja hieman ammattitaidotontakin.

Plussat: kohtalaisen erinomainen, tilavat huoneet

Plussat: Hotellin aamiainen oli mahtava ja henkilökunta erittäin ystävällistä. Hotelli on valtavan kokoinen, mutta silti sai olla ihan rauhassa. Salissa järjestettävät juhlat kuuluivat hyvin huoneeseen, mutta ne hiljenivät 23-24 mennessä.

Miinukset: Henkilökohtaisesti valitsisin ehkä seuraavan kerran vähän vähemmän hienon hotellin.

Plussat: Sijainti oli loistava, ja lisäksi liikenneyhteydet hotellilta erinomaiset.

Miinukset: Hotellihuone oli kahdessa tasossa niin, että kylpyhuone oli eri kerroksessa kuin makuuhuone. Hyvin epäkäytännöllistä.

Plussat: The food was excellent, the staff most helpfull.

Miinukset: The first room offered was very very poor ,we had to pay extra to get an half decent room

Plussat: simply the way in which the staff treated us with so much respect, after we had a couple of problems with our room to start with, they showed alot of kindness, booked us into a different hotel for the first night, free of charge, and then upgraded us to a lovely room for our second night stay in london, we felt very well looked after.

Plussat: Location

Miinukset: Price

Plussat: Everything

Miinukset: Nothing

Plussat: Great location and fancy hotel

Miinukset: Close to baking and financial companies

Plussat: The Holborn Room and Mirror Room restaurants were fab.

Miinukset: Breakfast was v expensive. We were advised that they would put a complimentary cake in our room as it was our golden wedding anniversary. It did not materialise. Room was not cleaned when we returned to it late afternoon, we said not to bother then kept getting disturbed by staff asking if we were ok with that.

Plussat: The hotel is super private and provides you a feeling of a customised service. At the beginning we were extremely upset with the room, didn't satisfy our needs and we were even more confused by a very incompetent and poor hospitable mood staff member from Portugal (but born in Macau as he said), but when I decided to swap him to the lady right next to me, things started to move at the expected level. She was a young, happy and super competent lady from Canary Islands-Spain, and later I asked to talk with the Manager On Duty. To my entire surprise he was also a young man from Canary and really displayed a great business acumen and understanding of high-level hospitality business. Thank you, Alberto!

Plussat: First I just want to say that this is an exceptional hotel. From the moment you exit the cab to the moment you leave. The staff across the hotel go above and beyond to make sure you have what you need with the utmost highest levels of service. The restaurant onsite is great. The bed was comfortable and I really enjoyed reading a bath in the tub. The added perk of being able to use the sits facilities as a guest of a hotel was wonderful. Perfect way to unwind after a long day. Located no more than two min walk from the tube. Was just a great location that was just or of the hustle and bustle, but easily accessible.

Miinukset: Nothing.

Plussat: Great breakfast restaurant, late night bar at it's best, afternoon tea experience is definitely worth the money.

Miinukset: nothing

Plussat: Staff was friendly and professional. Decor was a treat. Holborn was great for breakfast.

Miinukset: Wifi speeds.

Plussat: Beautiful decor, great food / bar options. Attentive service, love the location - super quiet overnight Will stay again

Miinukset: Very little

Plussat: Everyone was very helpful and friendly in every department of the hotel.

Plussat: Gorgeous comfy bed & pillows....delicious breakfast although don't expect a quiet breakfast, the restaurant /hotel feels like a local meet up /venue, loud music etc, it's v buzzy.... in a good way! I liked the comp water in the fridge too

Miinukset: Lighting in rooms v dark and only the shower had toiletries, which felt a little basic given the room rate and overall pitch of the hotel....eg no shower caps or cotton wool....essentials!

Plussat: style and vibe of the hotel. very london like and relaxed

Miinukset: rooms are very small

Plussat: Takeaway breakfast in the morning included in the price a great idea and tasty too. Bed was really comfortable with good bed linen. Decor was so cool and such a great idea to have free fresh milk in the fridge so you could make proper cups of tea and coffee, instead of using UHT milk.

Miinukset: No scones! I would have loved to have afternoon tea there the restaurant and lounge area was such a busy place to hang out tea and scones would have been good but only had croissants.

Plussat: Great room, bar area and good breakfast.

Miinukset: Opposite our room some work was being done so it didn't look very nice .

Plussat: Everything!!!! such a cool hotel!!!

Miinukset: The room was small. but so nice!!!

Plussat: The location and the Bedroom.

Miinukset: Too much noise in Receptiom when you just want to come in and chill and have a quiet drink before going to your room No shower cap in the bathroom. The "little map' is TOO little! Cannot read the street names as the print is too small and very faint.

Plussat: Nothing too much trouble for us. Our baby was given a travel cot after I requested one.. with a free crowned plaza teddy bear & a lovely Winnie the Pooh duvet to use - so very kind. The 2 x double beds were great for us to enjoy a great nights sleep. Francisco the concierge was very kind to order a taxi for us. Val to the train station,

Plussat: Location was ideal, room was nice, bed was nice.

Miinukset: Didn't have milk replaced next morning, called reception it was engaged. Didn't make another attempt.

Miinukset: Nothing.

Plussat: Mainion sijainnin lisäksi hotellissa oli hyvä palvelu, mainio aamupala, jossa tosin pääsi joka aamu jotakin loppumaan. Mahtavan hyvät sängyt ja peitot ja huoneessa raikas ihana viilennys. Oikein hyvä hotelli.

Miinukset: Meillä ikkunat suoraan naapuritoimistoihin, mutta emmepä huoneessa paljonkaan vanhentuneet.väärä puhelinnumero hotelliin booking:in sivustolla. Aamupalalla joka aamuna jotakin lopussa.

Plussat: Breakfast was great. the staff were really friendly. restaurant was nice and bright. The place smelled great when you walked in. lots of free products in room in case you forgot anything.

Miinukset: our tv didn't work

Plussat: The location of the hotel was very convenient to travel around London. All the staff were very friendly, welcoming and helpful and our room was spotlessly clean and well replenished with biscuits, chocolates and bathroom toiletries.

Miinukset: There were no grab rails on the walls in the bathroom at the end of the bath so it made it very difficult to climb in and out of the bath to have a shower when you have arthritis and 2 knee replacements like my daughter has. Only other dislike is there is a limited choice of eating in the restaurants when you have dietary requirements like Gluten/Wheat free.

Plussat: Location is superb, right across blackfriars tube and walking distance to numerous attractions. Lovely breakfast, welcoming staff, clean and classy. Highly recommended.

Miinukset: Internet speed for ihg members is appalling, reminded me the early internet days. No good. Switching to the high speed requires technicians, couldn't be bothered. Did my surfing via my mobile as hotspot instead.

Miinukset: TV did not work and staff were unable to fix it. Complementary bathroom boxes were empty.

Miinukset: The television did not work anywhere in the hotel. Whilst I was told they had a problem, the hotel seemed unable to sort it out.

Plussat: Incredible hotel....great location and exceptional customer service...cigar bar on premises....very nice

Miinukset: Hotel needs 120v plugs in bathroom...

Plussat: Super friendly and helpful staff. I accidentally booked my room wrong and didn’t have an extra bed for my son in the room but they upgraded my room with no extra charge. Also food is amazing there.

Plussat: Room was well appointed. Bed was comfortable.

Miinukset: I arrived very tired with sore feet after a day of work in the City which began straight from an overseas flight. I was given a room key that did not open my room, not because it became demagnetized, but because they gave me a key for a new type of lock while my room did not yet have the new lock installed. I went back down to the desk with all my luggage to have the room key re-issued. They proceeded to re-issue me with a second nonfunctioning key which I discovered after dragging everything back up to my room. At this point I did not to go down a second time, but called to have somebody come up and let me in my room. I was not thrilled. At the end of a very long and tiring day spending 20 to 30 minutes to get into your room is really not acceptable. Had someone called to apologize or send up a small drink or something I would have appreciated it.

Plussat: Sijainti hyvä teattereissa ja musikaaleissa käyntiä ajatellan. Sänky oli hyvä. Internet-yhteys hyvä. Virkailijat vastaanotossa hyvin ystävällisiä ja avuliaita. Saimme ensin huoneen jossa parivuode vaikka olimme ehdottomasti pyytäneet erilliset sängyt . Huone saatiin kuitenkin vaihdettua seuraavana päivänä.

Miinukset: Huone aika pieni, ei oikein ollut tilaa omille tavaroille esim. paikkaa kahdelle matkalaukulle. Samoin kylpyhuoneessa ei ollut hyllytilaa omille tavaroille ja pyyhekoukkuja ei ollut.

Plussat: Erinomainen sijainti ja viihtyisä huone

Miinukset: Aamupalalla ja iltapäiväteellä ravintolassa palvelu oli hidasta ja välillä tuli tunne että meidät oli unohdettu kokonaan

Miinukset: Huoneessa oli pistävä kemikaalin haju koko vierailun ajan.

Plussat: The attention to any and all details was excellent. The staff in both the front and the restaurant were very friendly and helpful.

Miinukset: Nothing

Plussat: Hyvä sijainti. Erittäin hyvä aamiainen kauniissa salissa. Huomaavainen aamiaispalvelun henkilökunta.

Plussat: Location and comfort of room. Bathroom was decent size.

Plussat: Excellent breakfast buffet included in room rates. Hotel staff are attentive and helpful.

Miinukset: Scoff & Banter restaurant/bar has limited dinner menu and cocktail options.

Plussat: Erinomainen sijainti keskustan ja usean metroaseman läheisyydessä. Aamiainen oli suhteellisen kattava.

Miinukset: Huone oli nuhjuinen ja parhaat päivänsä nähnyt, kaipaisi remonttia. Kahden hengen sänky oli todella kapea.

Plussat: Location

Miinukset: My room

Plussat: Beautiful hotel, great location only a short walk from Covent Garden. Breakfast was great.

Miinukset: Long queue for breakfast, reception staff were not attentive. Room was very small.

Plussat: Helpful staff

Miinukset: No bar area to sit if not wanting to sit in restaurant

Miinukset: Yes. I booked a room with two twin beds but they did not have the room and I was moved to a double ( one bed) to share for 6 days. Poor Service

Plussat: The service was very good and SKY rugby was a bonus!

Miinukset: The room could have been bigger and the air-con was a bit noisy.

Plussat: The location and cost

Miinukset: Rooms are very small, though are typical for London. Room was on a very very noisy road and difficult to sleep

Plussat: very pleasant stay, just right for the theatre and the shops!

Plussat: The Hotel was an excellent location for Covent Gardens only 5 mins walk dow the road. The staff were excellent couldnt do enough for you ven upgraded our room for free. Would def return.

Miinukset: There was nothing we didnt like, the breakfast was lovely,hotel was so clean and the staff were Fantastic.

Plussat: Hotellin sijainti on erittäin hyvä, joskin matka lentokentältä hotelliin kannattaa tehdä juna-taxi yhdistelmällä viikonloppuisin, sillä Picadilly linen huoltotyöt vain jatkuvat jatkuvat..... Aamiainen oli erittäin runsas ja hyvälaatuinen. Huoneet ovat pienehköt, mutta toimivat.

Miinukset: Säilytystilat niin huoneessa kuin kylppärissä ovat minimaalliset.

Plussat: Location

Miinukset: Slow lifts

Miinukset: Rooms are hot and small.

Plussat: Location and friendly, informative staff

Plussat: Excellent decor, facilities, v handy for Bloomsbury

Miinukset: Breakfast not included - £17 extra! Bathroom extractor blower remained on (and noisy) all night Room was blacked out by a flood in the corridor in the early hours of the morning (but at least it silenced the noisy extractor)

Plussat: -approachable staff, friendly, accomodating, -nice decor of room, clean, good facilities

Miinukset: during night (2.30am) air conditioning was not functioning properly, room became extremely hot and unbearable and i was unable to open window however staff extremely helpful, altho could not fix the aircon they offered me a new room which was cooler

Miinukset: lack of swimming pool

Plussat: Beautiful historic building Lots Of beautiful features Bed and pillows uncomfortable Room was small but sufficient Would have expected a bit more luxury for the money Position was excellent Enjoyed but a little disappointed , expectations where higher Staff very friendly and professional

Miinukset: Renovation work-outside so didn’t recognise it when we approached . Looking tired inside but charming

Plussat: Location and staff

Miinukset: Disabled toilet near lobby

Plussat: Comfy Bed Good Breakfast Amazzing location for Theatre, Covent Garden, Museums and Galleries

Miinukset: Shower over bath

Plussat: Stunning hotel, in a great location! The staff couldn’t do enough for us, especially Gill he was amazing. We cannot wait to come back

Miinukset: Meille annettiin huone 1. kerroksesta, jossa näkymänä oli hotellin tiiliseinä, varauksessa oli Executive King -huone 34 neliötä näkymällä, kaupunkinäkymällä, pääsy loungeen. Kysyin sisäänkirjautuessa, onko näkymää, kun sellaisen olimme varanneet, vastaanoton virkailija tokaisi epäystävällisesti, että kaupunkissa kun ollaan, niin näkymä on mitä on. Palasimme huoneen nähtyämme, joka oli toden näkoisesti kokonsakin puolesta perushuone, kerroimme, ettei huone vastannut varaustamme. Nyt ystävällinen virkailija tarkisti asian, mutta totesi, että hotelli oli aivan täynnä ( oliko?), mutta lupasi järjestää meille paremman huoneen seuraavana päivänä, minkä hän myös teki. Saimme huoneen kaupunkinäkymällä, tosin huone ei edelleenkään vastannut sitä, mitä booking.comin sivuilla luvattiin. Jotain hyvitystä hotellin olisi pitänyt antaa. Huoneen hinta per vuorokausi oli 433 € (368 puntaa). Lounge oli kyllä hyvä.

Plussat: Täydellinen sijainti, oikein hyvä aamupala ja erittäin ystävällinen henkilökunta tekivät perhelomasta erityisen onnistuneen.

Miinukset: Hintataso melko kallis perheelle sopivassa huoneessa

Plussat: Breakfast location and spa

Miinukset: N/a

Plussat: loistava sijainti

Miinukset: -

Plussat: We did not take breakfast. Rom was lovely. Staff were extremely pleasant. Perfect location for attending a show and sight seeing. We ate in the lounge one evening. The meal was excellent. We will come back sometime.

Plussat: Sänky hyvä nukkua, kylpypyyhkeet ylellisen paksut ja pehmeät

Plussat: room and breakfast

Miinukset: construction work

Plussat: Staff was great and executive lounge high tea was nice.

Plussat: Perfect location for shopping and theater in London. Excellent breakfast in a beautiful ballroom. Nice champagne bar for a drink before dinner.

Miinukset: Some rooms are very small and hsave no heating in the bathroom.

Plussat: Location is excellent - very convenient for Covent Garden and transport links. Most of our destinations were within a 10 minute walk. Our room was on the inner courtyard so quiet and peaceful. We had been concerned that the bathroom might prove a problem ( from reading earlier reviews) but although the door is frosted glass, it was not possible to view the occupant from the bed. We enjoyed a full breakfast on both mornings without any delay in service. All colleagues were keen to ensure that every detail ran smoothly. We did n't expect a bath in the bathroom( only a shower) so were delighted at the opportunity for a soak before our evening out. The umbrella came in handy for the unexpected shower on the first night out.

Miinukset: We used the spa on the first evening- a little disappointed at the state of decoration. Nearly slipped on the floor when I stepped of the matting. Just to clarify that the spa is run by another company.

Plussat: The comfort was a feature with a very unusual but welcoming room design. The staff were all helpful and friendly

Plussat: Friendly, efficient and professional staff!

Miinukset: A very minor point. The music in the restaurant at breakfast was rather funereal and repetetive.

Plussat: Excellent location, friendly staff, good size of the room. Breakfast was very good.

Miinukset: Room orientation towards the internal court, the view from the window was completely disturbed by the presence of metallic plate.

Plussat: Hotellin sijainti erinomainen ja henkilökunta ystävällista.

Plussat: helpfulness of staff

Plussat: restaurant - quality of food and service outstanding . Staff throughout hotel attentive and helpful .

Plussat: it is a beautiful hotel with excellent room facilities.

Miinukset: there was a power cut within the hotel there was not an acceptable contingency plan to overcome the problems that were encounted, hence the hotel rating.

Miinukset: lack of attention to detail.

Plussat: No problems at all !!!!.