Lontoo hotellit lähellä Lontoon kaupungintalo

Plussat: The Executive Suite was comfortable and beautiful decor. We stayed here for 2 nights with late checkout. Lounge access was nice, lots of choice (food/drink) Staff were friendly and helpful

Miinukset: .

Plussat: The location was the best part of this hotel. It was close enough to all attractions.

Plussat: The atmosphere of this hotel is so good. I like most the oxbo restaurant and the distillery cafe!

Miinukset: Everything was perfect

Plussat: The perfect location, beautiful communal areas and friendly efficient staff

Miinukset: We had an accessible room which was right next to the lift and had no bath. But we didn't ask to be moved which we probably should have in hindsight

Plussat: Respan nuorehko mieshenkilö neuvoi meille naisille vaihtoehtoreitin Catwickin lentoasemalle, kun maratoonarit olivat vallanneet Lontoon. Kiitos hänelle

Plussat: Everything

Miinukset: Nope

Plussat: The design/space/bathroom/colour scheme was all superb

Miinukset: My partner said she needed better lighting and mirror on the table to do her makeup

Plussat: Bed was really comfortable and hotel was maintained to a good standard.

Miinukset: Firstly, we called the hotel before booking to ask if pool, sauna and steam room were available for paying guests. After first being unsure they confirmed uncertainly that this was the case. We booked and then found out there was no sauna or steam room (the whole reason for our stay). At reception upon arriving, Ana was again uncertain about different aspects of the stay. She also entered my card and inputted an extra £50 without having the courtesy to explain that this was for a deposit (have no problem paying a deposit but it’s good service to be explained why before taking the money). For breakfast in the morning we were shown the table without being told to follow. The breakfast we were sat and then realised to have food from the restaurant itself it was all extras. Upon leaving the restaurant we said bye and thanks and the front of house completely blanked us. We got back to the room and called about a late checkout (1pm complimentary and 2pm if the hotel was quiet). The concierge staff had already confirmed it was quiet so 2pm was likely. On the phone this was another opportunity to try and get add ons - it was only after some debate that we got 2pm for free (we were pushed and pushed for £20 even though the hotel was ‘quiet’). Upon checking out, after already been charged £219 for the room and £50 deposit (went straight out of my account on monzo) we had another member of staff at reception attempt to take £219 again. I am certain that getting the £50 deposit back will also be hassle. All in all, it felt like all staff were untrained and unsure and the vibe of the hotel was to try and get as much money from add ons as possible.

Plussat: Chic hotel. Sparkling wine upon arrival. Very comfortable beds. Nice bar. Mostly friendly staff. Nice toiletries supplied as well as daily water bottles.

Miinukset: Check-in and check-out took way too long. Upon check-in they wanted to charge us way too much and it took quite a while to sort things out. When we went to our rooms we were assured the issue was solved. However, upon check-out, they wanted again to charge us (there were 3 rooms in our booking) the wrong amount and it took over 1/2 an hour to resolve the issue. One of the counter staff repeatedly coughed without any attempt at covering her mouth which caused us some distress considering the covid 19 status. Missed an in the room tea and coffee making facilities and a ice machine in the hallways. Complicated wi fi system, only worked for one of the three days we stayed. Seemed they were trying to charge for wi fi which is in 2020 assumed a standard in a 5 star hotel.

Plussat: Everything was great. This will be our hotel for future London stays. Excellent staff.

Plussat: Aamiainen oli erinomainen, terveellinen, laaja ja herkullinen. Ravintola oli erinomainen. Hotellin sijainti erittäin hyvä, hyviä ravintoloita, pubeja, metroasema lähellä sekä kävelysilta Tate Modernilta, mikä on myös hieno taidemuseo! Huone oli hyvä, hyvin hiljainen.

Plussat: The friendly and helpful staff were extremely welcoming. I don't normally stay at such nice hotels and felt a little awkward, but they were unpretentious and lovely from the moment we walked up.

Miinukset: I felt silly but the lights in the room were very confusing. Hard to figure out how to only have one light on at a time.

Plussat: The room was nice and the staff were super polite and helpful!

Miinukset: The swimming pool was cold and the place downstairs was dirty.

Plussat: The best thing about this hotel is the staff they are exceptional have stayed here many times each time it’s get better.

Plussat: The staff were very friendly and helpful. Everything was very clean. Nothing was to much trouble .

Miinukset: It was odd that we played bar game on the fri evening and my husband was given the sliders no problem, but when our guest (who was staying in the hotel too) went to play on the sat night he was asked to leave a £10 deposit .

Plussat: After reading so many reviews I was expecting bit more from this hotel. I felt like its somewhere between 4 star to 4.5 star hotel. I didn't have too many complaints, everything was smooth from check in and out taking only 30 seconds to comfortable beds etc but i think having lived in other 5 star hotels it felt like little bit less than I was desiring for.

Miinukset: The room was clean but may be the room layout was not up to my liking. I felt it was darker with less lighting and dark layouts

Plussat: excellent hotel, very courteous staff, beautiful interior.fantastic location and service.

Miinukset: not applicable

Plussat: The hotel was trendy, modern and comfortable. Located only ten minutes walk to Liverpool Street station the location was very easy to get to and handy to bars in Shoreditch. The staff were all incredibly polite and helpful and made the room extra special for my patterns birthday. The room comes with mood lighting, a scent and a Nespresso machine. The aviary rooftop bar has a cool vibe with a DJ at the weekend & great views of London.

Miinukset: The bathroom floor looked like it had splashed on it although the rest of the bathroom was spotless.

Plussat: Nothing too much trouble for us. Our baby was given a travel cot after I requested one.. with a free crowned plaza teddy bear & a lovely Winnie the Pooh duvet to use - so very kind. The 2 x double beds were great for us to enjoy a great nights sleep. Francisco the concierge was very kind to order a taxi for us. Val to the train station,

Plussat: Location was ideal, room was nice, bed was nice.

Miinukset: Didn't have milk replaced next morning, called reception it was engaged. Didn't make another attempt.

Miinukset: Nothing.

Plussat: Mainion sijainnin lisäksi hotellissa oli hyvä palvelu, mainio aamupala, jossa tosin pääsi joka aamu jotakin loppumaan. Mahtavan hyvät sängyt ja peitot ja huoneessa raikas ihana viilennys. Oikein hyvä hotelli.

Miinukset: Meillä ikkunat suoraan naapuritoimistoihin, mutta emmepä huoneessa paljonkaan vanhentuneet.väärä puhelinnumero hotelliin booking:in sivustolla. Aamupalalla joka aamuna jotakin lopussa.

Plussat: Breakfast was great. the staff were really friendly. restaurant was nice and bright. The place smelled great when you walked in. lots of free products in room in case you forgot anything.

Miinukset: our tv didn't work

Plussat: The location of the hotel was very convenient to travel around London. All the staff were very friendly, welcoming and helpful and our room was spotlessly clean and well replenished with biscuits, chocolates and bathroom toiletries.

Miinukset: There were no grab rails on the walls in the bathroom at the end of the bath so it made it very difficult to climb in and out of the bath to have a shower when you have arthritis and 2 knee replacements like my daughter has. Only other dislike is there is a limited choice of eating in the restaurants when you have dietary requirements like Gluten/Wheat free.

Plussat: Location is superb, right across blackfriars tube and walking distance to numerous attractions. Lovely breakfast, welcoming staff, clean and classy. Highly recommended.

Miinukset: Internet speed for ihg members is appalling, reminded me the early internet days. No good. Switching to the high speed requires technicians, couldn't be bothered. Did my surfing via my mobile as hotspot instead.

Miinukset: TV did not work and staff were unable to fix it. Complementary bathroom boxes were empty.

Miinukset: The television did not work anywhere in the hotel. Whilst I was told they had a problem, the hotel seemed unable to sort it out.

Plussat: Incredible hotel....great location and exceptional customer service...cigar bar on premises....very nice

Miinukset: Hotel needs 120v plugs in bathroom...

Plussat: Super friendly and helpful staff. I accidentally booked my room wrong and didn’t have an extra bed for my son in the room but they upgraded my room with no extra charge. Also food is amazing there.

Plussat: Room was well appointed. Bed was comfortable.

Miinukset: I arrived very tired with sore feet after a day of work in the City which began straight from an overseas flight. I was given a room key that did not open my room, not because it became demagnetized, but because they gave me a key for a new type of lock while my room did not yet have the new lock installed. I went back down to the desk with all my luggage to have the room key re-issued. They proceeded to re-issue me with a second nonfunctioning key which I discovered after dragging everything back up to my room. At this point I did not to go down a second time, but called to have somebody come up and let me in my room. I was not thrilled. At the end of a very long and tiring day spending 20 to 30 minutes to get into your room is really not acceptable. Had someone called to apologize or send up a small drink or something I would have appreciated it.

Plussat: The locations is great if you need to be in the insurance district. Easy to get around. The roof top bar staff were great and took very good care of us.

Miinukset: The staff at the restaurant were less than pleasant.

Plussat: great location

Miinukset: staff

Plussat: The location

Miinukset: The wait at breakfast - seemed to be a load of people not stayimg at the hotel having breakfast

Miinukset: The room was well presented and the bathroom was very clean. The bed is extremely comfortable.

Plussat: - erittäin hyvä sänky ja vuodevaatteet, siistiä - complimentary prudcts jääkaapissa - Aldgaten metroasema 10m päässä, siitä pääsi Circle Linellä hyville mestoille - vastapäätä kiva Peter’s Cafe jossa erinomainen aamiainen nopealla palvelulla

Plussat: Huone oli erittäin siisti, sänky todella mukava. Moderni ja viihyyisä huone kaikilla mukavuuksilla ja upealla näköalalla. Kattobaari hulppea! Alakerran ravintola tarjosi 24h aamiaismenuun ja sieltä löytyi gluteenittomiakin vaihtoehtoja.

Plussat: Huone oli todella siisti! Siivous oli nopeaa ja tehokasta. Sijainti oli myös huippu, heti metroaseman vieressä.

Miinukset: Hotelli on melko kallis suhteutettuna siihen, mitä saa. Palvelu ja mukavuudet olivat ihan hyviä mutta eivät mitenkään ylittäneet odotuksia.

Plussat: Staff

Miinukset: Neighborhood

Plussat: Sijainti hyvä; metroasema ja bussipysäkki aivan vieressä. Hotelli on siisti eikä huoneeseen kuulunut juurikaan melua. Petivaatteet miellyttävät. Tilavan Superior-huoneen 9krs. näköala avara.

Plussat: Location was superb. Easy access to Subway and all top London attractions. Staff very courteous and helpful.

Miinukset: Loved everything