Lontoo hotellit South Bank

Plussat: Relaxing lobby area, good location, no issues

Plussat: Profesional staff and Good value for money, good location

Miinukset: Relatively small rooms as for US traveler, need to book on line to get the best price, even as HHonor member

Plussat: Included breakfast was good. About 15 min walk to the north side of London

Plussat: Great breakfast! Clean and comfortable rooms

Plussat: Lovely hotel, modern &v clean

Miinukset: Lifts

Plussat: Great location. Close to London Underground and various attractions. Breakfast was great.

Miinukset: Bed was bit uncomfortable

Plussat: The staff was friendly and helpful. Walking distance to restaurants and the underground. Good variety of foods at the free breakfast and the food was very good. Always felt safe and the hotel was very clean. Would recommend staying here.

Plussat: Rooms were clean and refreshing...bathroom shower was amazing.

Miinukset: There was no business center to print your own boarding passes or tickets to attractions.

Plussat: The location.

Miinukset: I stayed at this hotel with my mom for 5 days while on holiday. I don't recommend it. It's overpriced for the amenities provided. The pool is mediocre: it's very small and only good if you have restless children (there's only 5 lounge chairs). The gym was ok. Twice the cleaners did not come to our room as required, and we even ran out of toilet paper because, when the cleaner did come, she did not leave any toilet paper! There's free wifi which was good and the many tv channels. The location is basically the main attraction. My 2 cents is that find a hotel without the gym and pool, and go for the location to save money. And find a hotel with reliable cleaners that speak at least basic English. None of my cleaners spoke any English and did not understand words like toilet paper...

Plussat: Modern room with all the gadgets. Nice staff and feels very new and clean.

Miinukset: Ironing board and iron awful! Quite small room and no full length mirror apart from next to bed where you can't see. No dressing table to sit down to put on make up or dry hair etc

Plussat: the room the whole set up how everything was so close to get to,

Miinukset: nothing it was all perfect, not dorchester but perfect

Plussat: It was in a great location, right next to the tube and the London eye. The room was clean and comfortable but a little small. the food in th restaurant was very good.

Miinukset: A couple people on the staff in the restaurant were very unpleasant and borderline rude. the front desk staff and concierge were great and very helpful

Plussat: Very friendly staff and superb location. Also, clean and nice rooms.

Miinukset: Got to hotel at check in time (2:00) and had to wait 2 hours for the room to be ready. My 3:30 engagement was missed do to this issue with check in. I was only in London this one day and the main reason I was there for didn’t happen because of the late check in. Also, the occupants of the room next to mine was slamming their door and making noises up to 6:00 am. It sounded like staff was continuously trying to enter the room. Not a good experience at all

Plussat: Good sized suite. Usable fridge space. Modern decor. Good security. Restaurant staff nice.

Miinukset: Small reception area makes it feel cramped and busy. No pool. Didn't get a room with a good view.

Plussat: The food was worth the price. The location is ideal for a city stay.

Plussat: Assume the hotel would have been excellent.

Miinukset: Beware!! The booking agent Cancelon has a early date trigger converting to a non-refundable reservation after promoting "free cancelation". Its geared to pushing the non-refundable reservation to their site to sell. The listing process was incredibly difficult requiring re-entering all online data resulting in no sale or compensation. Would avoid booking through Cancelon in the future.

Plussat: Hotel room was a little smaller than what I was used to but it was very comfortable and the staff was very friendly. It was within walking distance of a lot of awesome sights and activities.

Miinukset: They offered free breakfast in your room if you filled out your request card the night before. I was only able to take advantage of this service once because I never received another breakfast request card.

Plussat: We stayed in the executive studio and we had everything we needed. Lovely modern design - very comfortable. Great bathroom. Close to Waterloo Station. Very friendly reception staff.

Plussat: convenient location, clean and smart room - good internet connectivity, comfortable bed, friendly and helpful staff

Miinukset: the room was too hot...and unable to open window or reduce temperature

Plussat: Good quality of decor and fittings in rooms and public places. Excellent position for enjoying central London.

Plussat: Excellent location and helpful staff

Miinukset: Slightly disappointed with the standard of the bed for a quality hotel

Plussat: I liked the apartment style of our room and the ease of registering. The room was very well designed with a contemporary feel to it and the views were spine tingling! I would definitely choose this hotel again.

Plussat: Viihtyisä, nopea palvelu, mahtava aamiainen, yllätyksenä saunaosasto, siisti yleisvaikutelma, keskeinen sijainti, erinomaiset kulkuyhteydet sekä lentokentälle että kaikkiin nähtävyyksiin ja ostoksille, todella rauhallinen hotelli

Miinukset: Hissit aamuisin ruuhkaiset

Plussat: Erittäin siisti hotelli loistavalla paikalla. Todella ystävällinen ja avulias henkilökunta.

Miinukset: Hissien toimivuus. Etenkin aamulla hissejä sai odottaa tolkuttoman kauan.

Plussat: Ystävällinen palvelu, siistit huoneet, 30 asteen helteellä oli ihana mennä viileään hyvin ilmastoituun huoneeseen. Vuodevaatteet erinomaiset. Loistava sijainti, lyhyt matka kaikkiin tärkeisiin nähtävyyksiin.

Miinukset: Mannermaiselta aamiaiselta puuttuivat vihannekset ja se oli ruuhkainen. Hissejä joutui odottelemaan jonkin verran. Internet-koneissa yhteysongelmia.

Plussat: Lähdimme hotellista aamuyöllä. Hotellin virkailijat järjestivät taksikyydin linja-autoasemalle, ilmeisesti kyse oli jostakin hotellin omasta hätävarasta. Siitä erityiskiitos.

Plussat: Loistavan palvelualtis henkilökunta,välittäminen asiakkasta huokui joka tasolla.Avain/lukkohärdellinsäkin henkilökunta ja hotellin johtaja hoiti lopulta viimeisen päälle..

Plussat: very good location in central London

Miinukset: Lengthy wait for lifts

Plussat: Convenient and good value

Miinukset: Air conditioning not working properly

Plussat: The Breakfast was very good. The rooms were a good size too.

Miinukset: The rooms were boiling hot. they are installing air conditioning at the moment, but our room did not have any, and it was uncomfortable, and unbearable to sleep in.

Plussat: It was quiet, lobby was clean and modern.

Miinukset: The room was much smaller than expected, for 3 people it was very tight. We had only 2 sets (like coffee cups, shower fluid). The view was very disappointing. Hotel is far from metro station in nasty area.

Plussat: My wife and I both enjoyed the friendly atmosphere

Miinukset: The hotel was too warm!

Plussat: Location

Miinukset: We staying in hotel for 2 nights and at 8am both mornings workmen where outside our hotel They where really loud and drilling. We complained as we where not warned about this but where told we could not be could not be moved.

Plussat: lovely hotel very central would deffinately stay here again.

Miinukset: front guys were terrible. we reserved taxi in the dawn for the airport but they didn't even checked. it we get the taxi by ourselves we were late for the bus for the airport inthe 3 o clock in the morning

Plussat: Attitude of the staff, friendly and not supersilious.

Miinukset: I forgot ot mention that the shower in my room sprayed directly onto the opposite wall rather than in the shower tray

Plussat: Good facility's, new Hotel, central location.

Miinukset: Bathroom exceptionally poor.

Plussat: The location of the Hotel. The cleanliness. The staff.

Plussat: The location of the hostel was great! My first night there, I walked into town to see the London Eye, Parliament/Big Ben, and Westminster Abbey. Then, I walked back. Round trip: 1 h, 30 mins. The hostel is also close to a Tube station, so getting anywhere is a breeze. Staff were friendly, price was good, and there was a good mix of travellers.

Miinukset: Close to a major road, so you get a lot of noise :( Only two showers and two toilets between approx. 25 people. I'm actually quite surprised it wasn't too much of an issue. Bathrooms could have been a bit cleaner.

Plussat: Great price for the good location. The Chinese chicken/noodle dish was one of the best meals I had in England.

Plussat: I try to stay at this hotel every time that I am in London on business because for me it is a perfect location for work and for visiting the theatres of central London. Some good restaurants nearby, especially the burgers at the Steam Engine pub just behind the hotel. Apples at reception are a nice touch and the staff I have always found very pleasant and helpful.

Miinukset: On a couple of visits I have found the rooms to be cold even with the heating switched to maximum and left on all night. The grouting in the shower and the sealant could do with replacing in some rooms to make the shower appear clean and fresh.

Plussat: really close to the tube station. the room was nice. nothing to complain about

Plussat: The location is great, only 5 minutes from Westminster bridge. Close to Imperial War Museum. Confy room, clean and staff very friendly. Nice bar area. Really could not fault it.

Miinukset: Nothing

Plussat: Room was clean

Miinukset: Staff not too friendly

Plussat: The rooms were clean & tidy, spacious bathrooms, always clean towels and sheets, it was great! Location was great too, just a 7 min walk from the heart of London, you can't beat that. As a college student I was pleased to get a great deal for my stay. Highly recommend!!

Plussat: Nothing, Awful customer service

Miinukset: They should have given me a refund. I was in a hurry to book a hotel before work for the next week and didnt read the terms and conditions. Once I realised I had booked the wrong week I informed them of my mistake, only to be told that I would not get any of my £212 refunded. This was over a week in advance of my check in date which would have given the hotel ample time to fill the room. I was not offered any reduced amount of money back. The ryanair of hotels.

Plussat: I've stayed here twice. It's a good location at a great price. The staff was very helpful at 4 AM with an unexpected worry of mine. I'll be back.

Plussat: The location was a convenient train ride (Lambeth North) to Covent Garden, etc. It was walking distance to Parliament and the London Eye.

Miinukset: This is the most uncomfortable mattress I've ever tried to sleep on. My hip hurt from being pocked by springs. I called the front desk about moving to a room with a newer bed, but they said all the beds were "new." Had to flip the mattress and sleep on top of the comforter to make it bearable. Also, the wifi was out for 3 weeks, and when it did return, it was very unreliable.

Miinukset: We only had one towel in the bathroom although we were a couple, only to find out that the second towel was apparently in a drawer in the room upon checking out. No one told us about it upon checking in. Then a fire alarm went off during the night. No one communicated with us whilst standing in the foyer for 45 minutes, not the staff nor the fire officers ... All of a sudden everyone just moved back to the rooms, surely we should have been advised what caused it and told everything is fine, you can go back now and sorry for the inconvenience? Otherwise it was clean and the location good.

Plussat: Excellent situation close to North lambeth Tube station. Parking space for cars available at reasonable rate. In front of the Imperial War Museum. Clean and friendky staff.

Plussat: Very good location, only 7 minutes walk to London Eye, Big Ben. Parking place in the front of the hotel, very friendly staff, Flat TV in the room

Miinukset: 2 star hotel for 4 star prices, very expensive, very poor breakfast, rooms small and old furished, no air condition, only a fan in the room !!!, windows can be opened only 10cm, small bathroom, shower very small, old and broken, was repaired after complains. No safe, noisy area

Plussat: Location and value for money

Miinukset: noisy

Plussat: Staff very nice & helpful

Miinukset: No air conditioning in the room (Very hot weekend)

Plussat: the location

Miinukset: too noisy. Hotel is adjacent to the police station and hospital. You can hear sirens all evening. Never got a decent sleep. Breakfast was poor, not available on time, delayed. Room was not good enough for its cost vs. other hotels in the city. There is no airconditioning, hotel provides an electric fan. Cant close the windows to block off the noise (sirens) because the room gets too warm.

Plussat: acessible to Waterloo and the bar

Plussat: The staff were very helpful and pleasant, and there is a nice relaxed atmosphere in the lounge and bar area downstairs. The rooms are very clean.

Miinukset: The hotel rooms are not airconditioned and the windows only open a few inches. Many rooms face east so on a warm day it can be quite unpleasant in the rooms in the morning. It is also very noisy as the hotel is on a busy road and opposite a police station.

Plussat: Helpfulness and cheeriness of the staff

Plussat: easy access to Waterloo Station

Miinukset: Breakfast was ok but not enough places to sit and very disorganised

Miinukset: rooms were clean but the decoration and carpeting in the corridors was poor, not giving a good first impression

Plussat: The silence in the room. Great place to sleep,

Miinukset: No information for tourists. Stairs making difficult to move with a stroller.