Lontoo hotellit lähellä St Thomas' Hospital

Plussat: Room was amazing

Plussat: The hotel staff is very kind and effective. The rooms are cleaned several times a day. The hotel is located at a great place. We had a very good experience in the hotel SPA.

Miinukset: The view from the room we got was disappointing.

Plussat: Beautiful room. Excellent lighting . Great mirror in convenient position for a last drying her hair. Good toiletries. Staff were very helpful and friendly. Restaurant and bar both excellent.

Miinukset: Nothing.

Plussat: Awesome staff , well Comfy bed , great location , lovely room

Miinukset: Nothing

Plussat: The location, the friendly staff and the services.

Miinukset: Nothing - superb hotel

Plussat: Perfect location , friendly staff , always our first choice in London.

Plussat: Very professional staff helpful caring it is the best service in London and very good location

Miinukset: Need more variety in the breakfast buffet

Plussat: Location really good . All staff very welcoming

Miinukset: Nothing to dislike

Plussat: People Outstanding

Miinukset: Eggs & Bacon below expectations.

Plussat: Hotellihuoneet erittäin hiljaiset. Henkilökunta erittäin huomioivaa joka paikassa. Hotellin baari erinomainen ja viihtyisä. Hotellin sisustus lämminhenkinen ja arvokas.Keskeinen sijainti nähtävyyksiä ajatelle.

Miinukset: The room they first gave us was not nice.

Plussat: Executive Lounge very well managed Front desk staff and concierge efficient and friendly Junior suite excellent although shower door opening was not always easy

Miinukset: I had the lamb for main course in the Dining Room - the meat was below standard (undercooked with fat throughout)

Miinukset: Everything was okay except one point happened in the reception, they get 100£ As deposit for any additional service, however during my checking out they refused for refund because they believe that the didn’t detect the full amount of the room rate, but after checking the admitted it was their mistake and release the amount of 100£. Thanks

Plussat: Location

Miinukset: At £513 per night for a club room and the cramped breakfast space this is really not good value for money. I guess it is more suited to bull buy tours who seemed to consume the hotel than a business traveler.

Plussat: This is my new favourite hotel in London. We have stayed severally in five star venues, each with strong points, but this one has it all! Exceptional service across the board from front of staff through to cleaning provision (really immaculate clean and I’m a stickler). Executive lounge a lovely oasis within an oasis and staff most attentive for the breakfast offering there. Lovely all round touches from free ice cream ribbons and a Paddington book for the children through to late night coffee offerings for a hard working husband in the business centre. Hard to come up with how they might do better. The standards are very high and the clientele well behaved whilst the location is convenient for pretty much everything. Just a wonderful place to immerse yourself in, thoroughly recommend.

Miinukset: The blue boar restaurant a bit of a chequered experience, we were a little neglected, though the food was rather nice.

Plussat: None

Miinukset: The location Brakefast

Plussat: Wonderful breakfast

Miinukset: Nothing at all, we thoroughly enjoyed our stay.

Plussat: Everything

Miinukset: Difficult to get taxis at peak tomes

Plussat: Good quality finishings, excellent service and food all very high standards

Miinukset: Nothing

Plussat: Beautiful hotel Nice location Friendly staff Delicious food till late

Miinukset: Room/ bathroom windows does not isolate street noise. They have to look at this matter seriously. As it’s bringing the rate and experience to a lower level.

Plussat: 2nd visit, room only deal, quieter area close to Westminster and St James Park underground just across the road. Would definitely return.

Miinukset: Very soft pillows. Too soft and not comfortable Nose from trains

Plussat: We were delighted by the front of house team especially the door man and butler. They made our stay and helped us out. The only sad thing was the hotel was full so we couldn't extend our visit!

Miinukset: Slow room service and the coffee machine wasn't great. The flavours were bitter. There were some markings on the curtains and the wall which let the overall standard down a little.

Miinukset: Room was like a dungeon. Very disappointing.

Plussat: All the staff were great, very friendly and wanting to help.

Miinukset: I didn't like the room, we were given a disabled room with disabled fixtures and fittings in the bathroom, I didn't request this and wasn't informed about it, the first I new was when we got to the room. Paintwork flaking off of woodwork, split silicone sealant around sink area. Your average premier Inn room was better than this...….and much cheaper. Frosted secondary double glazing on the windows, absolutely no view at all, pull aside the secondary glazing to reveal the middle of the building, pipes, ductwork and filth everywhere (explains the frosted glass).

Plussat: Nothing good to say. Extremely disappointing

Miinukset: I was downgraded from a deluxe room to a standard room (essentially.a closet)and my compensation was a 14 £ cocktail. The following day the y transferred me to a deluxe room and despite two request to make sure there were no feathers in the room...

Plussat: The location was in walking distance of many local sites, like Buckingham Palace, Trafalgar Square, Horseguards, London Eye, and Parliament. The staff were helpful and friendly, hotel was well kept. Had excellent food from their restaurant, 1212.

Plussat: Great location away from the London bustle!

Miinukset: Nothing!

Plussat: Lovely comfortable bed and complimentary mini bar.

Miinukset: Long check-in process. And paying an advance of £50 per day for possible charges? which can take up to 7 days to be returned to me.

Plussat: The location is great.

Miinukset: Firstly I don’t like the service of the bell boy at the front gate. I have been to a lot of hotels including five stars but never have seen the attitude like the bell boys from that hotel. All are standing even though seeing the customer is taking luggages. Secondly I don’t like the attitude of front desks stuff. Already requested for an early check in as I have a meeting and I arrived the hotel at 2:30. It was half an hour before of that hotel policy to check in time. They won’t let me in until 3:03pm and said the room is not ready yet. Seeing the customer is waiting and sitting there for half an hour, they have no effort like asking the housekeeper whether the room is ready or no welcome drink at all. Thirdly, I don’t like the room. I booked a river view but the view of the window is so small and can’t even say it is a view. I am feeling my money for that view is not worth it. The room is so small and the hotel is very old. Fourth, the elevator is very old model 1000kgs type and very narrow. It was stopping once in every floor. Very disappointed to take that elevator. Fifthly, I stayed in that hotel at the raining day. The hotel is so old and so bad and even water drops are pouring drop by drop from the ceiling. I saw a bucket and it was collecting the rain drops in front of the elevator entrance of eighth floor. I was so shocked seeing the rain dropping from the ceiling. When I check about the hotel, it says “the Royal Horseguards” is a Five Star Hotel. I don’t know in what part it is being rated five stars. I will rate it not even a three star hotel.

Plussat: Nice interior

Miinukset: The room was small, the shower pressure was very weak the view was not brilliant

Plussat: service and cleanliness

Miinukset: WIFI in romm sucks

Plussat: The front fest was very gracious and accommodating. Housekeeping was extremely responsive to requests. Concierge was helpful. The bar was friendly and had a nice light menu. The restaurant was excellent for dinner. It was very easy to get a table and service was excellent.

Miinukset: Took a bit of time to get attention of the waitstaff in the tea lounge for a seat just for a pot of afternoon tea. The breakfast buffet hardly changed over the week we were there so we started going out to breakfast after three days.

Plussat: I took my partner for his birthday. it was lovely but i wanted the river view room and i rang before we got there to be told it was a river view room. When we arrived that wasn't the case. other than that it was lovely and the breakfast was delicious.

Miinukset: Nothing

Plussat: Stayed in a king suite . View from the room was fantastic and the absolutely stunning at night. The room was spacious and comfortable with very nicely appointed furniture and bed. The bathroom with the heated floor was very nice surprise. Doorman was wonderfully welcoming, the bellboys were quick and helpful and the concierge was professional and always pleasant and patient.

Miinukset: I asked for an early check in which wasn't possible and I understood this. However, when I returned at the regular check in time, the receptionist without checking with anyone, insisted the room still wasn't ready. Had to ask for the manager, who after checking with housekeeping, found the room was ready. Receptionist was not happy at being contradicted and was less than pleasant for the rest of the check-in process. Not offered breakfast discount on check-in so would have paid substantially more if I hadn't found out about the discount by accident. Stayed two nights. Mini-fridge was not restocked the second day. Took 45 minutes to get a bucket of ice and then felt guilty for asking for it when we found out the poor guy doing room service was the only one on duty. Seems like the hotel needs to amp up the staff numbers to provide the five star service you're paying for.

Plussat: Location is central to everything

Plussat: Hyvä sijainti ja sinänsä hieno ja nykyaikainen hotelli

Miinukset: Hotelli on liian suuri. Kuin tehdas jossa on valtava määrä ihmisiä jokapaikassa. Melua ja jonottamista. Aamiainen oli vaatimaton ja ei vastaa millään tämän hintatason odotusarvoa. Aamiainen oli myös hyvin meluisa ja meidän yritettiin laittaa konferenssitilaan syömään maan alle koska olimme perhe. Siihen emme suostuneet. Kaikin puolin ala-arvoinen suoritus.

Plussat: The view, room and food was amazing, staff were very friendly.

Plussat: Location Hotel

Miinukset: Breakfast was extremely poor quality. Queuing at the lifts. Food being left in room to rot - removed on 3rd day! Room cleanliness.....dirty windows, carpets etc. Expensive restaurant food. Service charge at bar even though I went to bar and returned to pay.

Plussat: The breakfast spread was good with different selection of mains daily. Room was comfy and clean. Hotel's policy on reducing water wastage and environmental sustainability is a plus.

Miinukset: No egg's section and the same costs extra. Getting taxi can be a hassle especially during rush hour. Lounge always full.

Plussat: Good location and nice interior

Miinukset: Staff very unhelpful and the spa area was unclean and very noisy. Not clear information regarding the spa usage, staff unaware of hotel information and were unresponsive to any feedback.

Plussat: The location and view

Miinukset: Very crowded and arrogant staff

Plussat: Staff very helpfull when my elderly dad became ill. Assisted quickly and paramedics were called to assess. Thank you for all your help

Plussat: Fantastic room. Very comfortable bed and brilliant amenities in the room also. Great location. Lovely staff

Plussat: Staff were very friendly an welcoming. We went to drop off our bags and our room was ready for us, was great to have a cuppa before checking out the sights. The room was spotlessly clean and very comfortable. I'd booked a twin room with a friend and had a great nights sleep in the wider than average single bed. Good choices for breakfast. Great location, less than 4 mins walk from Waterloo tube station, London Eye and other attractions. Would definitely stay again

Miinukset: Provide adjoining rooms as advertised. Better guest relations assistance. The GM is totally absent and uninvolved in hotel operations. Called twice for extra towels that never came.

Plussat: Breakfast not good

Miinukset: Breakfast, odor of the room.

Plussat: - Very good location - Clean room - interesting design

Plussat: Upon check in we were greeted and checked-in by hotel employee, so welcoming. All staff were friendly. The rooms were snug but the beds were foam topped and comfortable. The breakfast was hot, plentiful with a good variety.

Miinukset: It was a tad bit off the beaten path. Since it is next to the Police Station and near St. Thomas Hospital we heard a lot of sirens. Also it is a 10 minute walk from any store and there are no vending machine or snack shop on site.

Miinukset: far too expensive for what it was.

Plussat: Good location

Miinukset: Too expensive

Plussat: Nice room and facilities.

Plussat: Excellent location & parking

Miinukset: Nothing

Plussat: It was really hot an temp control did not work and fan was noisy. Was supposed to be a sofa bed but there wasn’t one. Lucky the other party lived in London. Was taking a shower at 9.00 on Sunday morning and the cleaner knocked. Will be going back to Premier Inn.

Miinukset: Bed not comfy

Plussat: My daughter loved the expresso machine and was great having fridge and the shower and room was fab very comfy

Plussat: The hotel is two min away from the thames. It is too close to london eye and other attractions The room was clean

Miinukset: In general I was perfect

Plussat: Really welcoming atmosphere. Nice room.

Miinukset: No instructions on how to make Glass Wall frosted

Plussat: Area

Miinukset: We wanted a third bed not a couch. Paid for three people. Our bed was hard and also pillows hard

Miinukset: None