Lontoo hotellit Tower Hamlets

Plussat: Upea sijainti. Huoneen ikkunasta näkyi Tower of London. Pieni, mutta toimiva huone. Paljon mainioita yksityiskohtia.

Plussat: The location was perfect. Directly across from Tower of London. The staff was friendly. The train is below the building so very convient to rest of city. Room is small but very nice. The color changing shower was a nice touch. We got upgraded to the best view we could ever imagine. The balcony for the bar on 7th floor was great to look out at all the sights.

Plussat: Ystävällinen henkilökunta, huone siisti, sänky hyvä, aamupala erinomainen ja sijainti hyvä.

Miinukset: at 260£ per night this is outrageous for the very limited comfort. Issues with airco and no fresh air in the room

Plussat: Everything

Miinukset: Nothing

Plussat: Very nice big room with a great view and like the iPad to control everything

Plussat: It is directly above Tower Bridge underground station and a block away from both Tower Bridge for the south bank and the Thamesside path for the north bank. Good range of beers in the bar. Decent rooms. Superb breakfast.

Miinukset: That annoying self check-in for geeks that always seems to take longer that a regular check-in and need more staff time. Almost equally annoying self check-out.

Plussat: Erinomainen sijainti, ystävällinen henkilökunta ja mukavat vuoteet. Alakerran oleskelutilat viihtyisät.

Plussat: Huoneen tunnelma oli hyvä. Metro ihan vieressä. Sängyt oli hyvät ja niillä pystyi hyvin kolme yltä nukkumaan.

Plussat: Great location and good bed

Miinukset: Food is average to low quality

Plussat: Breakfast was good. Room was very convenient and comfortable

Miinukset: Check in process took long as something went wrong with booking through booking.com. Manual check in not very fast

Plussat: Design and decor, beds and smart room

Plussat: - tilava ja hieno huone näköalalla cityyn, myös kylpyhuoneosasto hieno sis. nappulalla himmennettävän lasiseinän - oikein hyvä aamiainen - ravintolan sijainti ylhäällä 38. kerroksessa - lyhyt kävelymatka juna-asemalle (DLR)

Miinukset: - sivussa kaupungin keskustasta; tämä ei välttämättä haitta...

Plussat: Last minute booking to attend set up meeting for Nightingale. Very few hotel options available as early COVID. Price was pretty steep and no reductions offered for NHS staff. Very disappointed.

Miinukset: Price bearing in mind the circumstances plus majority of hotel facilities being closed

Plussat: Breakfast great. Room super cool and nicely furnished. Very nice rooftop bar

Miinukset: Room carpet and sofa a bit stained

Plussat: Room service was very fast. Pool was brill. Location good.

Plussat: Todella ystävällinen henkilökunta Huippuhyvä aamiainen Upeet näkymät Hyvä sijainti Rauhallinen Kiva uima-allasosasto ja todella hyvä sauna Hinta/laatu-suhde kohdillaan

Plussat: Huikea näkymä huoneen ikkunasta.

Plussat: The whole room was beautiful, the food was amazing and the staff were super helpful and nice. I'll definitely be coming back.

Plussat: New style, nice bar with phenomenal view.

Miinukset: A bit far from other London main attractions

Plussat: Upgraded to executive which was amazing. The staff we very pleasant and courteous. Thank you for the complimentary prosecco which was a suprise after I mentioned it was my husbands birthday.

Miinukset: Couldnt flush the toilet, had to flush three times to clear

Plussat: Cleanliness.

Miinukset: The breakfast was disappointing, warm and undercooked.

Plussat: The room was very comfortable and I was surprised by the size. The doorman was a nice touch.

Miinukset: I was overcharged. The breakfast was not worth the £15. The in room tea/coffee service had rotten milk cups with a very rancid smell. They said they would make up for it but they never did because I was checking out. I am currently trying to get back $17

Plussat: From the booking in when I arrived, to the service in the bar and breakfast in the morning. The friendly approach was excellent. The room was clean and spotless

Plussat: Mukava avulias henkilökunta, hieno sijainti ja asianmukaisesti erittäin siistiä.

Miinukset: Kliininen mesta, eihän tuolla paljon tekemistä ollut. Isotähtisten hotellien tyyliin kaikki maksaa. Edullisella hinnalla sai pohjakerroksen huoneen. Mutta ei valittamista.

Plussat: Perfect location

Plussat: The location was perfect for us. And we were able to have a room for 3 adults. The lounge bar was very comfortable with excellent service.

Miinukset: Nothing

Plussat: Location and staff were great. Short stay, but everything was very clean.

Miinukset: Bathroom was clean, but seemed pretty standard for number of stars.

Plussat: Loved the upgrade!

Plussat: Executive Lounge, Breakfast

Miinukset: Line waiting to the breakfast room

Plussat: Sijainti oli hyvä ja henkilökunta ystävällistä.

Miinukset: Kortiltani veloitettiin saapuessa katevaraus, joka oli yli kaksi kertaa 50 punnan suuruinen normikatevaraus huonehinnan päälle. Katevarausta ei poistettu lähtiessä lupausten mukaan, vaan tililtä veloitettiin koko summa joka oli noin 130€ enemmän kuin huoneen hinta. Selvitellessä asiaa ei hotelli vastannut sähköposteihin. Ikävää jälkiselvittelyä!

Plussat: Nothing.

Miinukset: Staff attitude and lack of help. No bar no restaurant and breakfast was missing.

Plussat: Excellent location

Miinukset: Television didn't work and suite is looking tired

Plussat: The cleanliness of the room was fantastic and the bed was very comfortable.

Plussat: A lovely hotel. Very nice rooms. Excellent location

Plussat: Location and the variety of shopping. Location gives easy access to central London via tube or ferry

Miinukset: Nothing negative

Plussat: We were given a room that had a fantastic view over the quay.

Plussat: Staff very polite and put customers first at all times. Nothing was too much trouble for them. Rooms very comfortable. We pre ordered Breakfast in the room for 9am. Breakfast arrived at 9am on the dot!!!.

Miinukset: No Bad Point to report.

Plussat: Went as a London marathon runner. Made people feel welcome. Nice touch to give out free bananas & water. Clean hotel. Good gym facilities.

Miinukset: Slow check in process. Expensive dinner & breakfast. I booked hotel when vat was 15%&my stay was when it was 17.5-hotel charged difference. Thought the hotel as a gesture could have met small cost itself.

Plussat: Staff were excellent. Hotel very clean and well kept.

Plussat: view, cleanliness & friendliness of staff

Miinukset: absolute nightmare to get to because of road works surrounding the immediate vicinity, however, this isn't so much a negative about the hotel itself. was disappointed we had the choice of either paying an extra £30 to park in the public car park opposite for 2 days or an extra £50 to have it valet parked. we weren't expecting such a high charge.

Plussat: Location, public areas, staff

Plussat: Second time here great place to stay Plenty of places to eat and drink Close to transportation

Plussat: A bottle of water in the room would be nice

Miinukset: Loud AC, no drinking water in the room

Plussat: Hyvä sijainti Erittäin ystävällinen henkilökunta Hinta/laatusuhde Siisti huone Ilmastointi

Miinukset: Pieni huone Aamiaista ei ollut saatavilla

Plussat: Lovely room

Miinukset: Very difficult to find

Plussat: Clean, comfortable, with a helpful staff

Miinukset: Room a bit plain

Plussat: Property was a bit tired and staff could be more accommodating.

Plussat: Pool area, size of the rooms.

Plussat: Location and chromcast in the rooms

Miinukset: Nothing

Plussat: Large rooms and comfortable surroundings

Miinukset: Drainage in the shower was a bit slow

Plussat: Location and design. Helpful and friendly staff made my stay enjoyable. Try the rooftop bar & restaurant.

Miinukset: Nothing really.

Plussat: I liked the size of the room and the location.

Miinukset: Poor reception, staff quite disinterested, bathroom was not particularly well finished. No working extractor.

Plussat: Very good experience all round.

Miinukset: There needs to be a little more direct lighting in the bathroom to help with ladies make-up application.

Plussat: Very comfortable hotel in the middle of shoreditch. Bed was very comfortable. Room and bathroom were extremely roomy. Nice toiletries in room along with sleep masks etc. each room has a different design inspiration. Walking distance to many restaurants. Great breakfast spot on ground floor with really good selection. Very nice staff.

Plussat: Ease of getting to work

Plussat: Would come back for the rooftop only

Miinukset: The state of the furniture in our room as well as the floors and carpets were not one we were expecting when we booked a room at the Boundary. It’s clear that there hasn’t been any maintenance upkeep for a while. We stayed at the loft suite (room 35), I immediately noticed the stained carpets on the stairs as well as in the hallways. I then noticed that both chairs in the room were rusty as well as had water stains and the coffee table had a large scratch on it( pictured below). The side tables next to the bed had mug stains. Both sets of tvs were not working but housekeeping fixed that issue and brought new remotes. When I wanted to complain about the state of the room that I had paid almost £400 a night for, reception never answered when I called through the hotel room phone. However when I called the hotel from my personal phone they answered straight away. This kept happening they wouldn’t answer me from the hotel phone but would answer when calling the hotel directly. They said they’d note my complaints and were apologetic and showed me to a similar room but the terrace door handle was broken and I noticed stains in the other room as well, so we stayed in our room. Also in order to open the loft terrace a member of staff had to come up to unlock it, which didn’t make any sense to us. They didn’t have a solution nor did anything to make the situation better after I complained twice to different managers about the state of the room. Didn’t want to make a bigger fuss as it was nye. Needless to say I won’t be staying in the boundary again as there are newer and cleaner boutique hotels close by (hart shoreditch, nobu hotel, the hoxton)

Plussat: Comfy bed with a choice of pillow firmness. Tv connected to my device for entertainment. In-house starbucks, amazing staff made me a very lovely caramel cappucino! Great room amenities.

Miinukset: Nothing to complain about :)

Plussat: Aamiainen oli ihan ok, mutta palvelu ala-arvoista.

Miinukset: Sunnuntai aamuna järkyttävä meteli liian pitkään juhlineiden nuorten toimesta, johon henkilökunta ei puuttunut lainkaan. Ihan uskomatonta! Kävin huomauttamassa asiasta, tuntui että he edelleenkään eivät ymmärtäneet miten häiriöksi tämä meteli oli.

Plussat: clean modern, staff were really helpful

Plussat: Aamiainen oli erittäin hyvä. Huone oli hiljainen, vaikka se oli vilkasliikenteisen kadun puolella. Henkilökunta oli ystävällistä.

Miinukset: Ehkä seuraavalla kerralla ei tehdä remonttia. Ymmärrän, että joskus se on tehtävä.

Plussat: Breakfast was good. Room cleanliness was amazing and facilities fantastic. Staff were helpful and location convenient through tube and bus.

Miinukset: The a/c heat was not working, however we didn't mention it to staff so we can not complain. The location was very convenient but not so clean and beautiful.

Plussat: we are a key worker, amd it took us more than 1 hour to check in, as the receptionist was made our life harder by askimg many documents,, very bad,, disappointment

Plussat: The big rooms

Miinukset: Nothing

Plussat: Nice hotel. Free room upgrade due to the lack of guests (Coronavirus).

Miinukset: Terrible breakfast (out of date juices have been served).

Plussat: Spacious room. Comfortable bed. Great location

Plussat: Siisti, rauhallinen ja avulias henkilökunta

Plussat: Staff, restaurant, room cleanliness and housekeeping. Great taxi and directions on travel options and places to visit.

Miinukset: Less affluent businesses and dining restaurants.

Miinukset: I am a critical worker during this COVID-19 pandemic and I had booked the room for the carer of my child. Even though my child's carer checked out of the room 3 days prior to check out date, Holiday Inn has still decided to charge me the full 6 days that I had prepaid for. I had made the booking from booking.com where I had the choice, for the same price, to either prepay or pay at Holiday Inn upon check-out. I chose to do the former as I didn't want my nanny to have to settle the bill at the end. After multiple calls between Holiday Inn and booking.com I was told that Holiday Inn is unable to refund me anything. In these difficult times, I find i very unreasonable that Holiday Inn would decide to take money for an empty room rather than refund their customer. I understand that somewhere in the small print their leverage on me is justified but I feel compelled to write a negative review to highlight the insensitivity of the company given the circumstances.