Lontoo hotellit lähellä Prince of Wales Theatre

Plussat: Great staff. Superb location. Room upgrade. Cosy bar. Staff turnover appears low, nice to see some of the same faces. Afternoon tea reliable. Tea was always hot.

Miinukset: On line check in sketchy. A/c noisy Tea bags missing in room Turn down service was intermittent

Plussat: The location was perfect - central to tons to see and do in London. I was nervous about noise from the street, but didn't have any major problems. The staff is friendly and courteous, everything was clean and modern, and their restaurant and bar were good. I was skeptical when booking the hotel online because of the decor (pink and green crushed velvet, really?!) but the questionable interior design didn't take much away from the fact that the hotel was clean and modern. I did end up upgrading to a king deluxe as I was worried about the size, so that helped (and the bathroom was spacious and beautiful).

Miinukset: If you can get past the very ugly decor and an overpowering cologne-like smell that they pump into the lobby, this is a fabulous hotel.

Miinukset: Food was poor, burger fell apart - pizza tiny.

Plussat: Hotelli sijaitsee erinomaisella paikalla lähellä Covent Gardenin ja Leicester Squaren metroasemia. Lyhyt matka niin ostoksille kuin nähtävyyksille ja teattereihin. Todella hyvä aamupala ja siistit yleiset tilat. Huoneet viihtyisät ja ainakin sisäpihan puolella hiljaiset.

Miinukset: Huoneissa edelleen kokolattiamatot ja Lontoon hotelleille tyypillisesti raskaita sametti- ym. tekstiilejä. Huoneiden sisustus kaipaisi samaa raikkautta kuin mitä jo löytyy yleisistä tiloista. Ilmastointi oli vaikea saada säädettyä ”sopivalle”

Miinukset: Our room was very small initially so we got an upgrade which was appreciated.

Plussat: The bed was comfy and the staff were very helpful.

Plussat: Location was excellent - you can't ask for better in London in terms of surrounding shops, theatres, eating places.

Miinukset: People beeping their horns late at night, shouting, other guests arriving late and being noisy in the corridors. Not much you can do about this in London, however, so we put up with it.

Plussat: -good location. -good breakfast -comfortable bed -staff are paying attention well enough

Miinukset: -Very pricy. -Rooms are not easy accessible, having hard time with the luggages

Plussat: Loved the location. Room was small but very comfortable. Staff were helpful and friendly

Miinukset: Quire pricey but then it is London

Plussat: The staff were lovely. All of them from restaurant to front reception to house keeping. All smiles. Nothing too much to ask. A fantastic stay and would strong recommend and stay here again.

Miinukset: Everything. Location. Service. Room. We were upgraded and enjoyed every minute of it. Very well run hotel.

Plussat: The location of this hotel is great. We were able to walk to so many sites from the hotel. We also liked that there were two Underground stations nearby. That made it convenient getting to and from the airport without taking a car service. The room was nice, and the staff at the front desk was very friendly. We also like the option to include breakfast with our stay.

Miinukset: The housekeeping each day was just okay. Some days they didn't give us more than one wash cloth (there were two of us) and other days they left the windows open in our room. We were also disappointed with the breakfast each day. We would've like the buffet to include a few more options for the price. On the mornings that we ordered breakfast from the kitchen, it was often slow and the service was not that great. Other than those minor things, we enjoyed our stay at the Radisson Blu Edwardian Mercer Street.

Plussat: It was my second time there and it will be my permanent London hotel

Miinukset: Nothing really stands out

Plussat: Perfect location , friendly staff , always our first choice in London.

Plussat: Great location ,outstanding service.

Miinukset: Showercabinet,

Miinukset: Näkymät huoneesta

Plussat: Staff was superb.

Miinukset: Small rooms; no view.

Plussat: Loistava henkilökunta, joka todella pitää hyvää huolta sinusta ja tunnet olosi tervetulleeksi. Erinomaisen puhdas huone, iso kylpyhuone ja huoneessa kaikki tarvittava (kylpytakit, tohvelit, adapteri, vedenkeitin, kahvikone, fööni). Hyvä äänieristys ja erinomainen aamiainen.

Miinukset: Varavuode ei ollut kovin laadukas eikä mukava. Huone on aika ahdas varavuoteen kanssa.

Plussat: Hotelli on aivan ihanalla paikalla, palvelu ja henkilökunta loistavaa, Spa todella upean rentouttava

Miinukset: Huoneesta näkymä sisäpihalle oli näkymä huoltopihalle, se oli hienoinen pettymys.

Plussat: Hotellihuoneet erittäin hiljaiset. Henkilökunta erittäin huomioivaa joka paikassa. Hotellin baari erinomainen ja viihtyisä. Hotellin sisustus lämminhenkinen ja arvokas.Keskeinen sijainti nähtävyyksiä ajatelle.

Miinukset: The room they first gave us was not nice.

Plussat: The staff are so attentive and welcoming. The spa is like an oasis in the hustle and bustle if London

Plussat: Very friendly staff. Excellent service. Delicious food in the Balcon restaurant. The bar tenders were very knowledgeable. Rooms small but comfortable.

Miinukset: Hard to set temperature for the room A/C (control has + and - but does not show temperature).

Plussat: The staff was extraordinarily, really tried to make you feel comfortable. They even organized a small surprise in the room for my partner birthday. Julien and Romana from reception were extremely helpful. We had a spa massage and facial from Zita and Emma which was amazing!!!

Miinukset: There was a slight damp smell in the bathroom, but since we only stayed for 1 night we didn’t really mind.

Plussat: Location Friendly staff Comfy bed and great shower

Miinukset: Nothing

Plussat: Comfy bed, clean bathroom, good amenities, excellent location, very friendly hotel staff.

Plussat: Building is fantastic and location is great

Miinukset: Very expensive like most central London-hotels. Booked an excecutive room and was placed in a next-door building, ground floor, next to the trash cans of McDonalds. The room smelled awful and the noise from outside made it impossible to have the window open, resulting in bad air inside. Managed to switch room the second night, but had to «insist» to get a room in the main building. It is obvious that they want to sell the «bad» rooms if you don’t know better, so watch out. Must add that it was good that they «suddenly» found an available room in the main building, but I know bullshit when I hear it, and the «all busy» excuse was bad. Breakfast was OK. Typical English breakfast and not the most exciting one. Could improve in many ways.

Plussat: Always stay here if I'm going to the ballet. Its so central and a quick walk back at the end of the evening. The staff are always very polite and helpful and the hotel comfortable and clean.

Miinukset: Bathroom had no radiator so a bit chilly

Plussat: The hotel is perfectly located for a visit in London. Our room was big and comfortable, the breakfast english with a big choise to start the day. The people working there were friendly and supportive.

Miinukset: The windows consist of an old outer window and a newer inner window with a single glass that is not soundproof. So it is quite noisy inside the room, especially during the weekends. If one is sensitive to noise, a hotel with soundproof windows or a location in a more quiet part of London should be chosen.

Plussat: The staff! Beyond all expectations! Loved the two people, hotel employees

Miinukset: I m not sure if the fridge was supposed to work or just be storage but it would have been nice to have had ice or cold drinks.

Plussat: Great location. Good staff and concierge

Miinukset: Shower leaked, out with water covering the floor even after they said they fixed it.

Plussat: Siisti hotelli ja hyvä palvelu. Erityismaininta loistavasta sijainnista ja maistuvasta aamiaisesta.

Plussat: The location is unbeatable, walking distance to all of the major sites and literally connected to the rail station/tube stop. Very clean, helpful staff, who asked after the first day over email if there was anything that could be done better.

Miinukset: Our room was a little smaller than I imagined. We were situated in the back so it was very quiet but also dark with no view. The bed lacked top sheets, which was odd.

Plussat: Great location, wonderful staff. Beautiful hotel.

Miinukset: No

Plussat: Hotel is in the best location for travelers going to London. Service from the staff was excellent.

Miinukset: Hotel has limited storage for clothes.

Plussat: Everything else

Miinukset: There are no shelfs in the closet

Plussat: Great location

Miinukset: None

Plussat: Great property, great location, great staff and great room. What more can you say...... Oh and the price was what you would expect for such a great location. Thanks to all the staff for making it a great stay!!!!!

Miinukset: nothing!!

Plussat: Amazing hotel, staff very helpful, excellent location would definitely stay there again

Plussat: Excellent location. Very quiet for the activity outside. Staff very courteous and professional.

Miinukset: Rooms a little dated.

Plussat: Excellent location. Comfortable bed. Excellent and friendly staff ....nothing was too much trouble. Will definitely return.

Miinukset: Nothing to fault at this hotel.

Plussat: The room was FANTASTIC for my family and I. It was overlooking the square and had these great windows. The staff was WONDERFUL! They were very professional and went out of their way to assist us. They treated us with chocolate covered strawberries, lovely

Miinukset: Nope it was PERFECT!

Miinukset: Rooms need some serious attention..claustrophobic, dated, and dark. Would have liked to have opened a window but that wasn't an option. Have to question why the rooms are advertised as sound proof??? Your kidding right

Plussat: location was fantastic right in the middle of London theater district.

Miinukset: price-- expensive city

Plussat: Sliding door to closet broken. Bed lumpy and very uncomfortable. Bathroom lacking for a lack of a better word.

Plussat: Located in the theater and museum area, it stands out as a cozy refuge in The bustling center of London. The beautiful architecture of the building adds to the charm. Although our room did not have a view, the staff was very accommodating. Thank you!

Miinukset: Nothing

Plussat: Amazing dining room team nade breakfast extremely pleasant and richer

Plussat: Centrally located. Staff.

Miinukset: Heavy tourist area but centrally located which was nice for convenience.

Plussat: location

Miinukset: online there was to be a piano bar............no piano bar

Plussat: Nothing good to say. Extremely disappointing

Miinukset: I was downgraded from a deluxe room to a standard room (essentially.a closet)and my compensation was a 14 £ cocktail. The following day the y transferred me to a deluxe room and despite two request to make sure there were no feathers in the room...

Plussat: The location was in walking distance of many local sites, like Buckingham Palace, Trafalgar Square, Horseguards, London Eye, and Parliament. The staff were helpful and friendly, hotel was well kept. Had excellent food from their restaurant, 1212.

Plussat: Location

Miinukset: Smelly drain in bathroom, no natural light

Plussat: Bathrooms very clean and staff are wonderful

Miinukset: Very old doors, carpet need to be changed, overall it worth 4 stars not 5

Plussat: the location was great and the staff was very friendly and helpful.

Miinukset: the mini bar was supposed to be included but was never re-stocked after the first day.. it was supposed to be a river view room but the only view was from the bathroom sitting on the toilet and we were on the 6th floor so it wasn't like we were at street level.... and the bathroom vanity light was burned out and never replaced after i told them about it.

Plussat: Great property. Real close to everything.

Miinukset: I do not believe it was entirely worth the money. We paid extra for a river view that basically had a view of a tree.

Plussat: We were upgraded to a suite , which was super, nice touch of luxury with great attention to detail. Very comfortable bed.

Miinukset: Slightly noisy from the large ducts outside of the windows

Plussat: service and cleanliness

Miinukset: WIFI in romm sucks

Plussat: Location was Amazing. Very close to the Thames, Trafalgar Square, Embankment Bridge, and Underground. Walking distance to Covent Garden, Leicester Square, Piccadilly Circus and Westminster. Loved the heated bathroom floor and towel rack.

Miinukset: The View in the room was not the best. Crane and workmen right outside our room. Marble on the floor needed repairs

Plussat: The room was very comfortable. Jason on the door was fantastic and went the extra mile. Overall a good, but not great, hotel - comfortable and very well located.

Miinukset: Evening reception staff were poor, we found it very difficult to have calls answered. The food at dinner was disappointing.

Plussat: Stayed in a king suite . View from the room was fantastic and the absolutely stunning at night. The room was spacious and comfortable with very nicely appointed furniture and bed. The bathroom with the heated floor was very nice surprise. Doorman was wonderfully welcoming, the bellboys were quick and helpful and the concierge was professional and always pleasant and patient.

Miinukset: I asked for an early check in which wasn't possible and I understood this. However, when I returned at the regular check in time, the receptionist without checking with anyone, insisted the room still wasn't ready. Had to ask for the manager, who after checking with housekeeping, found the room was ready. Receptionist was not happy at being contradicted and was less than pleasant for the rest of the check-in process. Not offered breakfast discount on check-in so would have paid substantially more if I hadn't found out about the discount by accident. Stayed two nights. Mini-fridge was not restocked the second day. Took 45 minutes to get a bucket of ice and then felt guilty for asking for it when we found out the poor guy doing room service was the only one on duty. Seems like the hotel needs to amp up the staff numbers to provide the five star service you're paying for.