Price, location, new, modern, full breakfast, gym and pool access, college campus environment
great value for downtown London. Clean, safe, easily accessible. Staff was very helpful and accomodating. Room was small. Wi-fi expensive.
Location and price. It was spare but who goes to London to stay on their room. Waiting to check right at 2 pm and not a moment before.
Koimme hieman olevamme 'vain turisteja'.
Sijainti oli hyvällä alueella, lähellä museoita ja metroasemaa. Sisustus oli viehättävän vanhanaikainen ja hyvin brittiläinen. aamulla kuului jnkv liikenteen ääniä (yksinkertaiset ikkunat)
Hotellin ravintolassa (baarissa) harhauttavaa mainontaa. Irish Coffeen hinta?
Hotelli on hyvällä paikalla ja aamiainen tavallista parempi. Palvelu erinomaista Jotkut asiat hiukan nuhruisia kuten esim. kylppärin lavuaari veti huonosti ja eteisen laatikosto aukesi vaivalloisesti.
Mukava ilmapiiri, hyvä tai erinomainen sijainti, runsas ja hyvä aamiaispöytä, ystävällinen henkilökunta, liikenteellisesti helppo, Hyde Park kävelymatkan päässä, samoin kuin Buckinghamin palatsialue. Kylpyhuone-saniteettitilat vanhanaikaiset ja nuhruiset. Lieneekö perienglantilainen suhtautumistapa? Suomessa ei missään ole noin heikosti toimivia vesikalusteita. Mm bidee puuttui kokonaan
tilava ja siisti huone ja kylpyhuone. kaunis näkymä kadulle. aamiainen monipuolinen, erityisesti hyvät sämpylät ja yllättävän hyvä kahvi. aamiaisella ystävällinen tarjoilu haluttaessa Hotellista ei saanut lippuja esimerkiksi vastapäiseltä pysäkiltä lähtevään bussiin. Alakerran netti oli maksullinen.
Pidin siitä, että hotelliin oli helppo mennä Victorian asemalta ja olimme olleet siellä ennenkin ja tunsimme hotellin hyvin.
Everything...gorgeous facility, interesting decorations, lovely staff, fabulous location...just shy of perfection!Q Rooms are not huge, but still loved loved loved the hotel
Location and layout. Hotel is located right beside tube station and within a lot of great amenities and attractions.
The location is perfect being steps from the South Kensington tube station and close to museums, shops, food, etc but not right next to the major tourist stops so you don't feel you are surrounded only by tourists. Plus, free drinks in the mini fridge The rooms were on the small side but what would be expected in London.
Everything was state of the art. Staff were very helpful. Location is great with the underground close by and a bus stop out front. Prime location in an outstanding area of London
I like location and the interior design very much. And the staff is great. Bit limited on spaces (room and public place)
I first stay at the Pelham in 1993. Based on this stay it is as good or better than ever. A civilized haven in the best corner of London.
Our room was perfectly set up for the traveller with a perfect set up for your clothes and plenty of room. The entrance has 3 steps,a long step and then 2 more steps which makes it impossible for the handicap to access. So sad for such a perfect hotel. This seems to be true for a lot of London hotels.
Due to airline delays, our exhausted family of three arrived at the Pelham after midnight and was met with a warm welcome and beautifully appointed room (with a comfortable extra bed set up as requested for our son). Our only regret is that we couldn't stay longer. The Pelham could not have been lovelier, and the location is a perfect home base for exploring London.
Room was not large but very well decorated and had everything we needed eg comfy bed(queen size),tea/coffee making.air con(which we needed), a quiet room per my request and a full roomy bathroom. Very adequate.
The hotel was beautiful, and the room was very elegant and comfortable. The staff were very helpful, although they were busy
I chose it because it was central and it was lovely to be able to get to shops and galleries/museums so quickly. Also wonderful decor in the public rooms. The desk lamp was not working; it seemed that for the price we paid it would have been usual to expect all the facilities to be in working order. It was mentioned to the desk but as we were only there for one night it was not possible to fix it in time.
Friendly staff, complimentary soft drink on arrival
I really enjoyed my breakfast. I chose the cooked breakfast and thought that the food was very good and the service was good. The dining room was very elegant with a relaxing atmosphere. Although I did think my bed was very comfortable which is unusual for me in hotels I was disappointed with my room which was a de-luxe twin. The beds took up too much room and it was difficult to get into the hanging area as the door couldn't open properly because of the one bedside cabinet. Also our clothes felt damp and cold in the morning.
Breakfast facilities were good. Was not re-assure when fire alarm was triggered three times during the night
The bathtub was nice and the mattress put us to sleep. Decor was interesting and the tv was large. It is very close to the tube and attractions making it useful to walk to many attractions in South Kensington and Westminister. The room was small (drawers could not be opened without adjusting other furniture). The ambiance was not pleasant, borderline spooky. The staff fumbled with almost everything and were unclear about important details.
Friendly staff. Location. Tiny old room. No heating in the bathroom.
Nothing about the hotel apart from its location. The hotel is shabby, run down and dirty. My room was totally inadequate and the smallest room I have ever stayed in. It was impossible to open the bathroom door and get in without clambering over the bed! The noise of the neighbouring rooms shower at 5am was like a jet plane coming through the room. I could go on but am trying to forget the Gainsborough experience. I will be consulting trip advisor.
We stayed at The Gallery- it was changed because we read a review that the Gainsborough had a problem with noise from nightclub next door Our room was very dusty and the double bed was a small queen size bed which was too small for two of us to share comfortably- it had a very old mattras which was very uncomfortable- otherwise the room was quite attractive
Location and comfort
Perfect location for the museums - very quiet street and good sized room. Staff were helpful and attentive.
Central Room was cold. Breakfast choice poor
It has washer and dryer facilities. Friendly staff. Remind me my time when i was living in university dorm ten years ago. The bed is a bit dirty, too many tennagers making noises at night. Water from shower is too slow.
Location was great. Bathroom was very small but we knew that it was a hostel. The sheets and pillow cases were very clean but the duvets and pillows themselves could have done with replacing.
Cleanliness of room and other facilities. Price was excellent value for the money.
Staff displayed exceptional courtesy , were very competent and helpful when fielding requests .In this group setting I found superior levels of consideration among fellow guests.. .The buffet breakfast menu is healthy and the food was good. My family have been part of Guides & Scouting movement over the years & hope to spend a couple of vacation days here in in London in 2008.. .Most of all, the facility is safe, spotless ,very central and convenient for getting around .Good people,good work. In spite of the 'no takeouts' notices ,noticed some packing sandwiches for their lunches... This must mess up the food preparation planning , is not fair for others ,leaving much less choice for..later breakfast arrivals.
I have been coming to B-P house for nearly twenty years, and it has always been a great place to stay. The building is well maintained and the staff friendly. The decor in the bedrooms is a little old, and the room we had cramped as there was a sofa bed in there (Rm 401).
Hotel staff were very helpful with arranging taxis and giving bus info and directions. The food was good and food prices reasonable. Not enough internet availability. Not enough telephone availability. Not enough showers.
excellent location room quite cold, no tea/coffee facilities in room
Pros: nice, helpful people at the reception; very good location; Cons: not too compfortable bed; very small shower; it was quite cold in the room in November.
Close to tube stations in central/west London. Easy access to all of central London from here. Museums close by. Very reasonably priced. Rather noisy air conditioning in room.