Lontoo hotellit lähellä Kensington Gardens

Plussat: Staff were friendly and location is very good

Plussat: The service was superb. Loved the hotel!

Miinukset: Nothing negative to say!

Plussat: Very nice and clean hotel, most of the staff are friendly

Miinukset: Everything i order in room take little more time that i expect

Plussat: I find the facilities & staff are most welcoming, friendly & always available. I have been using this London Hotel for many years, in fact when it was called The Royal Lancaster Hotel. I do hope it will revert to that title in the future. Thank you to all for making me feel " @ home" while enjoying my stay.

Plussat: The renovation of the hotel is great

Miinukset: We have stayed at the Lancaster many time in the past and it was the staff that made it special this time we felt it has changed and not for the better

Plussat: The staff was extremely friendly

Plussat: The view from room 1001 was panoramic!

Plussat: location is great.

Miinukset: Room is is very small. you can not move on it.

Plussat: Very professional hotel - a very business feel. Staff great, all good.

Miinukset: I don't know why English hotels do stays without breakfast ! Look at how the Irish hotels do it. Adding breakfast at 30 pounds is a real turn off ! No buffet breakfast in the world could cost that to supply? Maybe look at this to be a little different.

Plussat: Staff

Miinukset: Price

Plussat: Great location, luxurious hotel , very friendly staff

Miinukset: Non

Plussat: I liked literally everything! The staff are very kind and professional. The rooms are cold and cozy. Everything about this hotel is amazing honestly, love it! We even had a problem with one of the rooms and they gave us an upgrade that was really nice of them. I especially would like to mention how great lot and Elizabeth were at nights they helped us with rooms and were extremely nice and helped us with my father going to hospital. The other staff members were all nice too. I already recommended this to 3 of my friends and will visit soon!

Miinukset: Nothing!! I’m absolutely going to stay in this hotel every time I visit london

Plussat: Breakfast excellent. Staff made our stay pleasant.

Plussat: Wonderful staff!!! Excellent breakfast. Quiet location- close to everything.

Plussat: Runsas aaminen Siisti huoneet,hyvät sängyt Rauhallinen sijainti,Paddingtonin rautatie asema läheĺlä

Miinukset: Huone oli aika ahdas.

Plussat: We will stay again. Very nice and friendly staff, they are always helpful. Very good Spanish food in the bar and excellent English breakfast. Good location- there are many restaurants and supermarkets. There are several tube stations neaby so it is easy to go everywhere. Walking distance to Paddinton Station made us easy to get to Heathrow Airport.

Plussat: The staff couldn't do enough to help us they were fantastic. Our room was spectacular the whole experience was second to none and I have stayed in top class hotels but this was the best

Plussat: Nice double and triple rooms for parents and 3 teens. Quiet, comfortable, good situation. 5mn from Bayswater station. Near restaurants, cafés.

Plussat: Location was perfect very clean staff were friendly

Miinukset: No plugs near the bed

Plussat: Great location

Miinukset: A bit warm

Plussat: the location. the personnel.

Miinukset: the room (single 421) was so small (claustrofobic) i could not have stayed. Luckily I could change for room 131 which was much better. If this was not possible, i would have changed hotel.

Plussat: The staff was top quality - really helpful and positive about everything. Also the location is excelent - quiet, clean neighborhood, walking distance to all main tube stations and Hyde Park.

Miinukset: The smell of the rooms - I had to change rooms a bit because they all smelled awful, unfortunately. Maybe it’s the furniture or from bathroom, but they really need to work on that.

Plussat: The staff were lovely. I liked the clean comfy beds and location. Pet friendly hotel! Excellent service! Thank you!

Plussat: Most of the staff were friendly specially ladies, the GRIB RAIL in the bathroom, the location

Miinukset: No enough fans, the net connection was not good, no Tv. transmission there was an Indian or Pakistani man with a birth mark in his face in the reception ( l don't know his name) he should be moved from the reception because he does not know how to talk and deal with clients he has got a harsh way of talking l think you better move hime away, Not many varieties in breakfast my reservation was 16 nights my family and l only had breakfast for 3 days, finally, the hotel does not have 24 hours emergency people (maintenance), l mean if something breakes down ( a/c or Tv.) after 6 o'clock you have to wait till next day

Plussat: Great safe and clean location, but still within easy walking distance from some of the big attractions. For London, this hotel is good value. It’s a nice property, and the rooms, while small, were well appointed and modern.

Miinukset: The check in process was quite slow

Plussat: Hyvä ja monipuolinen aamupala. Huone oli siisti ja rauhallinen. Sänky oikein hyvä, siivous täsmällinen.

Miinukset: Hotellin respan työntekijät eivät tehneet positiivista vaikutelmaa. Juna-aikataulua eivät etsineet, vaikka kone oli nenän alla.

Miinukset: Hotellissa käytetään voimakkaita hajusteita sekä siivouksessa että huonetuoksuina. Rakennus on todella vanha, remontoitu hienoksi, mutta lattiat narisevat ja äänet kuuluvat hyvin käytävältä huoneeseen.

Plussat: The staff Very friendly n helpful. Although the Wi-Fi wasnt available at room frist 2 days Because of construction but the staff Asa Really helpful and Kind. The location is perfekt just 30 min Walking distance to Oxford Street (marble arch) the bus station which is 5 min Away from hotel is Also available towards Oxford Street. And there are alot of restaurants as well so good Place for visiting London and ofcourse lets us not forget Hyde park which is only 4 min Away from resturant:) Good place for family :)

Plussat: Nothing

Miinukset: The facilities listed are not available, poor staff. Definitely not a 4 star hotel

Plussat: The room was more than I expected, lovely and clean. I Have never stayed anywhere that impressed me with their bed making skills. This may be a small thing to some but it’s a big thing for me. Staff clearly care about detail.

Miinukset: In my opinion continue the way things are. Nothing to dislike.

Plussat: Hotel was clean and the staff was friendly. I felt safe in the neighborhood walking late at night. Close to 3 underground station, There were lots of ethnic restaurants and cafes nearby.

Miinukset: Wi-fi never worked in the room and I had to go downstairs to lobby to connect. Mattress was soft,,, I prefer firm bed.

Plussat: The location is great, tha staff was very helpful, the breakfast is great. I hightly recommand the hotel.

Plussat: Suites were huge. Bathroom was nice. Bed and linens were fab. Breakfast was nice but you have to pay a little extra for hot food.

Miinukset: Suites in basement with no real window.

Plussat: Breakfast not as expected for such a hotel. On two occassions dishes were dirty. I don't appreciate being callled "Darling" in such an establishment. By the way I was born and bred in London, so I am very aware of when such terms are to be used and not to be used. Not by a waiter/waitress in the breakfast room Talking of breakfast room, it is crowded and noise. Nicer places to eat breakfast than in the basement (no windows).

Miinukset: See above, Sorry, I typed it in the wrong box. To be added this was my 12th stay at Blakemore and it's gone downhill.

Miinukset: My credit card is still blocked 193,95 GPB after one month K.Tomula

Plussat: Staff was great and overall generally enjoyed our stay!

Miinukset: Expected slightly more from executive room based on pictures. Carpet was lifting slightly and room looked tiered in general

Plussat: Bed was very comfortable, water hot.

Miinukset: Breakfast was a disaster! Arrived at about 0930, very little food left and plates. Very slow to replenish. Feel it was not the staff, but whoever was organizing the dining room ‼️

Plussat: Sijaibti ok. Siisti hotelli. Ystävällinen henkilökunta.

Miinukset: Huone lay-out surkea. Sängyn päädyn ja pesuhoneen välinen tila kuin myös komeron välissä liian vähän tilaa. Pesuhuoneesta puuttui toinen hammasmuki. Vain yksi saippua. WC pytyn ja lavuaarin väli ainakin kolme metriä kun pitäisi tehdä pesu!!!!

Plussat: The location of the hotel was very good just a stones throw from the tube station. The room was small but had everything you need. The windows could be opened which I like and everything was very clean.

Miinukset: My daughter requires a gluten free diet and breakfast choice was limited for her. The bread at breakfast was frozen in the middle. I personally think a hotel of this standard should be presenting fresh baked bread in the morning especially as the whole food shop down the road had a magnificent display of bread available. Orange juice was not freshly pressed but out of a carton, again a small gripe but so easily rectified.

Plussat: the hotel administrator desk are very good treatment with visitor , check-in processes fast , also they have excellent help and support . Hotel location very nice , close to underground Station .

Miinukset: the reception desk must have information for room which is have problem in AC or pump . because first room i check-in have AC problem , so , i have to packing my languages to move other Room.

Plussat: Good breakfast, great location, friendly and helpfull staff.

Miinukset: tiny and compact room, hard to place the luggage in the small room.

Plussat: The staff were excellent. Location was perfect for my needs. Lounge area was terrific. The room was well lit but no space for working. On balance it was a good attempt to retro fit an older building. I would stay there again in spite of the shortcomings.

Miinukset: It was expensive. The room was very very small. No soap was provided.

Plussat: Good location

Miinukset: Room was very very small

Plussat: Location

Miinukset: Bathroom too small

Plussat: The location is brilliant. Fairly clean. Friendly reception staff. Doormen were lovely.

Miinukset: The pillows were uncomfortable. Restaurant staff weren’t friendly and struggled to understand us. Housekeeping staff trying to get into room at 9am when check out isn’t until 12

Plussat: Rooms were gorgeous

Miinukset: The pillows were a little too hard

Plussat: The bed was very comfortable

Miinukset: The shower was very poor with very little pressure in the water. Also the room was very small

Plussat: Bed was very comfy, shower lovely. Staff were so understanding and gave us complementary breakfast due to the ordeal we had gone through at a previous hotel that we were meant to stay at. We book this one last minute and they were amazing.

Miinukset: We were clearly near the boiler room and the pipes woke us up in the morning but it wasn't a massive problem as we were up and out anyways.

Plussat: The location

Miinukset: Small place

Plussat: Not much I liked if I’m honest, just not as organised as you want it to be

Miinukset: No point me writing a list we will be here all day

Plussat: Close to Paddington station and to small cafes and grocery stores. Quiet and stylish.

Miinukset: Nothing. It was awesome!

Plussat: Staff is very professional. Specially Christian, olega were excellent.

Miinukset: Room size was small and bell desk person didn’t offer assistance for luggage at all inspite of seeing us struggling with bags.

Plussat: Really clean and fresh, newly decorated.

Miinukset: Air-con fixture showed blue light during the night that couldn't be turned off, to my knowledge. Small space and breakfast should be included in the rate. TV didn't show channel menu to choose programme.

Plussat: The staff at the reception was very friendly Location

Miinukset: The double room was a single bed room with no windows. Really noisy due to some noise which sounded like a ongoing washing machine. I switched the air conditioning and fridge off, but the noise didn’t stop. The furniture was really outdated. I asked for a quieter room after a saw it and been told that it is a quiet room. Unfortunately it wasn’t. Every morning between 5 and 6 someone banged something on our door (luggage, cleaning equipment?? Who knows) I just hope that due to my complaint they stop selling this room as a quite double room and announce it as a simple single room.

Plussat: Was great stay

Miinukset: Nothing

Plussat: I have no idea about the breakfast, had an early meeting, I missed it! However the staff were very helpful the night before, coping documents from the managers office facilities, for the next day meeting

Miinukset: I noticed the staffing levels were very low in the evening, and people were waiting for evening meals for an extended period. They only had one chef that evening.

Plussat: Some of the staff were less than helpful

Miinukset: Because the staff were less than helpful

Plussat: Sijainti on hyvä, henkilökunta todella ystävällistä ja siisteydestä plussaa.

Miinukset: Sänky kahden hengen huoneessa kapea. Ilmastointi säädetty puhaltamaan yöllä todella kylmästi.

Plussat: Aamiainen oli suht ok. Samoin hotellin sijainti. Henkilökunta antoi kerran ilmaisen vesipullon, mutta muuten respa oli kokoajan niin varattu etten päässyt kontaktiin henkilökunnan kanssa.

Miinukset: Varasin "deluxe yhden hengen huoneen", joka tietenkin näytti kuvissa erinomaiselta, tilavalta ja viihtyisältä. Maksoin hotellista 150 eur per yö ja oletin tuolla hinnalla saavan ns. normaalin huoneen. Huone jonka sain oli pienin hotellihuone jossa olen yöpynyt; pinta-alaa huoneessa max. 6 neliömetriä. Aivan uskomattoman ahdas huone ja todella kaukana luvatusta. EN SUOSITTELE TÄTÄ HOTELLIA KENELLEKÄÄN!