Lontoo hotellit lähellä The Mall

Plussat: My daughter and I were greeted like we were royalty. Everybody is friendly, efficient and professional. The Ritz is gorgeous and always clean. The servers are very proper and the food was fabulous. I would highly recommend The Ritz, because you will certainly not be disappointed.

Plussat: Location and service was good

Miinukset: Problem with the room it was very small, offered improved room after two days

Plussat: Everything

Miinukset: Being in a smoking floor

Plussat: Breakfast Room Service (as restaurant was not open before I had to leave).

Miinukset: Everything else - courteous, but very unhelpful staff in resolving issues and making guests feel comfortable. Slow service - room not available on time - view from the room was looking at steampipes. One of my most disappointing hotel stays compared to expectations (and I visit London 6-10x annually). Room was old (it was clean) and not up to date for a luxury hotel.

Plussat: We spent 6 nights at the Mondrian with our older kids. The hotel has a great location near the best sights. Great waterfront views. We had drinks at the bars that have great cocktails and views. The rooms very modern with good quality sheets. My kids loves that their was a movie theatre in the hotel. Highly recommend!!

Plussat: Very modern, great location and friendly staff. Room size was pretty good as well.

Plussat: Great location, beautiful hotel with a friendly staff

Plussat: Outstanding hotel in London. Service, room, amenities, restaurants and bars were all excellent. Beautiful view of the Thames. I will definitely stay here on my next trip to London. I can't say enough about our experience at the Mondrian.

Miinukset: The only disappointment was one of the concierges seemed inexperienced. She booked us at a very mediocre tea service at a restaurant in London.

Plussat: The room was lovely - everything you needed and amazing toiletries. The location of the hotel was ideal, a short walk from Southwark or you could walk straight out onto the Southbank. The staff were all delightful and extremely helpful. I'd definitely stay here again.

Plussat: I loved the layout of the hotel, the amenities are excellent. A beautiful hotel in my favorite part of London.

Plussat: Great location. The staff was extremely helpful. Had an amazing time.

Plussat: Great location

Miinukset: £18 for a vodka and coke and £9 per pint. What’s more all bills have a 12.5% discretionary service charge which isn’t brought to your attention. Bar staff also have poor English and are unhelpful and rude.

Plussat: Breakfast was good. Downstairs was nice.

Miinukset: The rooms were old and not well maintained. The shower flooded the bathroom. Rooms were small.

Plussat: helpfulness and friendliness upon reception

Miinukset: door of room needs caulking to reduce noise from hall

Plussat: The staff were excellent

Miinukset: No pool/jacuzzi facilitiesbathroom a tad small considering deluxe upgrade taken

Plussat: Excellent location, superb room and staff were exceptionally polite and accomodating. In fact the staff really stood out among a lot of hotels I have been at. Breakfast was also great.

Miinukset: The Guiness tap was out at the bar.

Plussat: A quality hotel with good restaurant and bar, good service and close to convenient transport links (train/underground/taxi)

Miinukset: On this occasion our room, although well presented, was very small with an undersized double bed. Supposedly a quiet room, there was noise from the air-conditioning plant outside.

Plussat: great effiicient and genial staff

Miinukset: nothing

Plussat: Asiallinen ja ystävällinen henkilökunta. Hyvä sijainti.

Miinukset: Pienet huoneet, myös Royal Double oli kovin pieni

Plussat: henkilökunta todella ystävällistä, ehkä jopa liiankin tunkeilevaa ja jäykkää suomalaiselle.

Miinukset: kallis hinta huoneen tasoon verrattuna. Yövyin 2 yötä, maksoin hotellille 2 yötä ja minulla on visa-lasku yhdestä yöstä??

Miinukset: Jouduimme vaihtamaan huonetta 2 kertaa (ensin savullinen vaikka savuton varattu, sitten kylpyhuoneen katosta alkoi sataa vettä) --> hotelli ei kompensoinut mitenkään:-(

Plussat: Staff were friendly

Plussat: staff very friendly and knowledgeable

Miinukset: smallest of room

Plussat: Proximity to tube, palace and a good pub..(Bag of Nails - 50yds)Attentiveness of staff. Nothing was too much trouble.

Plussat: the staff was wonderful and the location was top of the chart

Plussat: Enjoyed our store and appreciated the beautiful court yard in the hotel as well as the complimentary breakfast. Having stayed at multiple hotels in London, this one was the best value

Plussat: Wonderful location.

Miinukset: Room was not clean, bathroom had mold on walls, stains on carpet. Too noisy, could clearly hear people on room above walking & using restroom.

Plussat: Loved the staff, loved the room, and over all loved the location and how close it was to the Tube, Buckingham palace and Westminster Abbey.

Miinukset: Our room was next to the laundry room so when we slept in we heard them slamming the door continuously

Plussat: Bedding Staff Room Service Towel warmers Restaurant Concierge

Miinukset: The service in the bar was a bit slow. The gym was small - but well appointed

Plussat: Beautiful! architecture,colours and style. You are made to fill very special when visiting.

Plussat: The food was delicious! Breakfast consisted of Indian food and your traditional English breakfast. I am a vegan so I was very happy with the Indian food choices. The wait staff at the Hampton Bar was top notch. We never had to wait for anything. All of the staff were friendly and helpful.

Miinukset: There was a lot of construction happening across the street when we visited, but that is no fault of the hotel. Our room was not facing the street, so it was not a disruption.

Plussat: Bed super comfy , location is good . Staffs are very friendly !

Miinukset: The room we have stayed (room 434) in a terrible condition . Need serious remodeling .Nothing like they posted on the internet . The draw of night stand is very dirty , lots of crumbs . Feels like three stars only .

Plussat: The hotel was sold out so the room they gave us through Kayak was not so good, a bit tarnished and with warning signs everywhere, We stayed in better rooms in this hotel in the past. They used to give us welcome notes and a fruit basket to thank us for coming back But, this time, no note, not a great room, as if they were indifferent because we had booked through Kayak (with which they are not partner). It was not possible to change for a better room for 4 days. Then, a wonderful attendant, Adriana moved us to a better room for an additional fee. So,we had s a better experience toward the end of the stay. I am a fan of the "free breakfast" which seem to attract a non-business crowd.... As a result, a loyal returning guests get a luck ward welcome.

Plussat: location, ambiance, service

Plussat: This hotel offers a welcome change from the big American chain hotels. Although it is part of an Indian chain, it has managed to preserve an old world charm. The Christmas tree in the lobby along with all the comfy couches and the Elle lovely courtyard made it feel very cozy and comfortable.

Miinukset: The bathrooms could be a bit bigger but this seems to be a common problem with London hotels in general.

Plussat: Very attentive and friendly staff. Great restaurants and Spa inside the hotel. Spacious and well equiped rooms. Great location close to Victoria station (ideal when you fly into Gatwick), in walking disctance from the tube, Westminster, St. James' park and Buckingham palace.

Miinukset: First room we were given (#352) had a lot of noise from the subway passing underneath, despite the fact that we had explicitly asked for a quiet room! From the second night on we got a very quiet room.

Plussat: The beds were comfortable and the breakfast was sumptuous

Miinukset: The rooms were bit small

Plussat: Location, near tube station and yet accessable to Westminister, Buckingham Palace, London Eye and other tourist sights on foot.Room was comfortable and spacious. Bathroom could do with updating.

Miinukset: No complaints

Plussat: Hotel staff was very friendly , checking in and out was very easy

Plussat: we'll be back- fantaastic position- best London hotel we have stayed in.

Miinukset: being asked to pay for internet access

Plussat: Our room had a balcony overlooking the impressive courtyard and was well equipped and prepared. Check in and out was effortless and staff were friendly and well informed.

Plussat: Hotel was serene and quite,received an upgrade to junior suite which was extremely spacious and comfortable.

Miinukset: No hotel shuttle is available tom transport guests to Victoria station.

Plussat: Olin oikein tyytyväinen. Pidin myös erityisesti aulan flyygelinsoitosta, elävästä musiikista

Miinukset: They ask me to pay for internet acces, but the problem was solved.

Plussat: Central location, impressive lobby, excellent choice of breakfast items

Miinukset: Room was small in size and the bathroom was impossible to navigate if there was more than one of you or if bigger than a size 18! It mcant have measured more than 1.5m x 1.5m and was only really handy if you needed to use the toilet and sink at the same time. The room 681 was miles away from the lifts and instead you had to cross the courtyard whenever you wanted to leave the hotel or go to reception - not ideal when it's raining.

Plussat: Nice and quiet, relaxed atmosphere

Miinukset: Room very warn dispite air conditioning

Plussat: Sasha the bartender was great as were all the other staff that we met. Everyone was extremely friendly and made our stay very enjoyable.

Plussat: Friendly, helpful staff. Pleasantly surprised by size of room

Plussat: Hotel is very well located - 50 meters to Embankment Tube, walking distance to Covent Garden, Taffalgar Square. Service was great. Room was very nice and comfortable with heated bathroom floors, but no views to speak of. Would definitely stay here again. Great deal at $250US pricepoint.

Miinukset: Nothing.

Plussat: The rooms were comfortable and we had a lovely view of the river and the lighted ferris wheel. The staff were courteous, professional, and responsive. The location is great. The concierge was quite helpful. Breakfast was great but if we had not obtained a good price including breakfast, the a la carte cost of adding on breakfast would not have been worth it. The hotel is lovely and we hope to stay there again.

Miinukset: For about half of our stay the hotel telephone system was not working. The sink in one of our rooms was quite high and uncomfortable for our elder and short relative.

Plussat: Service and staff were exceptional. Made us feel special and very welcome.

Miinukset: Overall stay was very comfortable except there was a very loud wedding party on Saturday night that didn't end till past 1:00am, but the hotel gave me a very generous discount for that night. Would also have liked more overhead lighting because the atmosphere in the room was rather dim!

Plussat: The room was very nice and quite comfortable. The staff was very attentive and accommodating.

Plussat: Location is perfect for the theater district. Staff is very friendly and accommodating indeed. Hotel is very elegant, a bit formal. Could be intimidating for a tourist from the US west.

Miinukset: Got a good room rate, but drinks, tea, and breakfast were as expensive as you'd expect from a 5 star central London hotel. We ended up changing our room twice -- the first time at the suggestion of the bellman, because it didn't have any view. The second room had a view but was way smaller than the other, and had no bath tub. We were moved a third time at our request and got a wonderful room (but without a river view). The staff made both moves very easy indeed.

Plussat: Reception staff were really good, consierge was equally as good. Nice welcome, and fire in lobby. A lady in the restaurant for breakfast was very good, I think her name was Pam.

Miinukset: Breakfast was really not great, firstly the lady who seated us, asked if we wanted coffee and toast, then none arrived had to ask again for it, same with ordering some porridge it came 15 minutes later, but was like gruel, quite surprised that a 5 star hotel kitchen can't make porridge. Overall a little bit too structured and formal, but lacked professionalism in the restaurant.

Plussat: Beautiful hotel in an excellent location & very historical Staff are wonderful, great breakfast & we had a room facing the Thames & the London Eye.

Miinukset: Nothing, all was perfect!

Plussat: Good service Great location

Miinukset: Breakfast buffet same everyday. Not much selection for 5 star luxury hotel. I stayed 13 nights and every morning same small selection of breakfast. There should be a lot more selection .

Plussat: Stayed in a king suite . View from the room was fantastic and the absolutely stunning at night. The room was spacious and comfortable with very nicely appointed furniture and bed. The bathroom with the heated floor was very nice surprise. Doorman was wonderfully welcoming, the bellboys were quick and helpful and the concierge was professional and always pleasant and patient.

Miinukset: I asked for an early check in which wasn't possible and I understood this. However, when I returned at the regular check in time, the receptionist without checking with anyone, insisted the room still wasn't ready. Had to ask for the manager, who after checking with housekeeping, found the room was ready. Receptionist was not happy at being contradicted and was less than pleasant for the rest of the check-in process. Not offered breakfast discount on check-in so would have paid substantially more if I hadn't found out about the discount by accident. Stayed two nights. Mini-fridge was not restocked the second day. Took 45 minutes to get a bucket of ice and then felt guilty for asking for it when we found out the poor guy doing room service was the only one on duty. Seems like the hotel needs to amp up the staff numbers to provide the five star service you're paying for.

Plussat: rooms spacious and very clean. staff very helpful and friendly. well situated for site seeing and close commuting facilities to explore the rest of london.

Miinukset: no spa facilities that i was made aware of.

Plussat: The welcome and service of all the staff. Everyone especially the Hungarian gentleman bent over backwards to make an extra effort every single time I approached them. More likely they approached me quicker, to help with my pushchair and baby. They were polite and fantastic. Your real asset!!

Miinukset: The towels had an awful smell (I have a sensitive nose). My room was no 847. When I enetered the room I could smell the pigeons in fact I looked at the window sill and sure enough there was pigeon poo - and the windows hadn't been cleaned in some time? There was no child quilt / blanket provided with the cot (and, although the cot was provided, I had to ask for this to be made). The staff could be taught level one english.

Plussat: Everyone is polite and not overbearing. The room although we felt is was quite small it was peaceful and very clean.

Miinukset: The only point was a dirty wet cloth left on the wardrobe shelve which was a little unpleasant,

Plussat: good location, good service

Plussat: The room was fantastic with view over the Thames, Bed very good and quite and the Hotel is tucked out of the way but in easy access to all of London

Miinukset: We did not get a warm welcome at reception, They tried to put us in 2 single beds when I had booked river view doudle. They would not take my word so I had to go back to the car to get our booking. It is also hard to get a cab from this hotel.

Plussat: It would be a good 4 star hotel. good heating and hot showers.

Miinukset: food was barely edible, always stale. reception service is appalling. In desperate need of refurbishment, old TVs, design. It was just a bed and a bathroom, not a 5 star hotel.

Plussat: Siisti ja ylellinen hotelli. Loistava sijainti!

Miinukset: Hotellissa järjestetään häitä, joten äänekästä menoa ehkä liikaa tarjolla.

Plussat: Tyylikäs hotelli,hyvä palvelu, keskeinen sijainti tärkeimmät nähtävyydet /musikaalit ja teatterit kävelymatkan päässä

Plussat: Sijainti, ilmainen wifi

Miinukset: Huone pieni ja siellä oli kylmä, tosin ulkonakin oli kylmä. Parisänky aivan liian kapea kahdelle ihmiselle. Minibaari ei auennut ja henkiökunta ei soitosta ja lupauksesta huolimatta tullut korjaamaan asiaa. Rakennustyömaan melu herätti aikaisin.

Plussat: Ovimiesten palvelu.

Miinukset: Esite antaa liian hyvän kuvan hotellista.Huoneen sijainti pihalla toisen rakennuksen seinää vastapäätä. Baarin tarjoilu hidasta ei asiakasystävällistä, vaan muodollista standardia.

Plussat: Loistava sijainti ja erinomainen palvelu. Lähes Hotelli Kämpin tasoa.

Plussat: The location was excellent. The room and bathroom were very nice.

Plussat: Friendly,nice rooms, great location,

Miinukset: Music at the bar finished to early

Plussat: Great location

Plussat: Breakfasts were fantastic and location was excellent!

Plussat: Great location.

Miinukset: The lighting system requires a sense of humor. It is very easy to mistakingly turn out the lights on someone in a different room. You may want to bring a flashlight

Plussat: The only thing good about this hotel for my situation was the location.

Miinukset: Reception at the front desk were poorely skilled. Absolutely no communication between them and the customer about how the room is/was going to be. I paid for a room which I thought I was going to receive a decent room with a view. Instead I got a dark closet room with a very small window of the inside of the building, was not worth the ridiculous price per night. I would compare my room to a youth hostel, pretty much just a place to lay my head, nothing more, nothing less.

Plussat: Quiet, clean, reliable, great location

Miinukset: A bit expensive

Plussat: Bathtub was awesome. They had outlets for US plugs too.

Plussat: Great location from this clean and well maintained hotel. Has a high end feel but at reasonable prices.

Miinukset: Sometimes it can be too popular but the hotel copes well and the staff have always been cheerful and courteous.

Miinukset: Provide adjoining rooms as advertised. Better guest relations assistance. The GM is totally absent and uninvolved in hotel operations. Called twice for extra towels that never came.

Plussat: Sky sports, Sky Movies on TV. Reasonably priced room service.

Miinukset: Didn't feel mattress to be very comfy.

Plussat: It was just average to us. Nothing impressive.

Miinukset: It was again, fine. Nothing terrible either.

Plussat: Breakfast not good

Miinukset: Breakfast, odor of the room.

Plussat: Excellent location friendly staff

Plussat: locations

Miinukset: Cleanliness of my room

Plussat: The studio room was superb and also the view from the room. The location is perfect.

Miinukset: The staff at check in. There was litter in the room.

Plussat: Very helpful staff.Very clean. Perfect location for quick wkend trip.

Plussat: very clean, well positioned ,clearly very new and up to the minute in terms of facilities

Miinukset: Staff at desk not able to deal with simple requests had to be dealt with through guest services and initially would not even dial the appropriate extension for us.

Plussat: Erittäin hieno hotelli, erittäin hyvällä paikalla.

Plussat: Erinomainen palvelu, upea sijainti.

Plussat: Kauniit, tyylikkäät huoneet. Miellyttävä sänky. Iso kylpyhuone. Keittiö kivasti oleskelutilan ja makuutilan välisessä käytävässä, jossa sai mukavasti keitettyä aamuteen.

Miinukset: Hyvä valinta, jos ei välitä henkilökunnan huonosta käytöksestä. Kiitos ja anteeksipyyntö olisi ollut paikallaan meidän tapauksessa. Varaustamme ei näkynyt, joten hotelli vaati sisäänkirjautumisvaiheessa hotellin oman hinnan, ei booking.com hintaa. Hän kertoi, että booking.com listalta ei nimeämme löydy. Pyysin nähdä listan josta nimemme löytyi selvästi ja perässä luki OK.

Plussat: Comfortable bed, light excluding curtains, very useful small kitchen area,good bathroom. Staff courteous.

Miinukset: Awful view from bedroom window, sitting area of room very dark. Not enough staff on reception for booking in felt rather like a queue waiting for tickets. Housekeeping took 30 mins to respond to request .

Plussat: Hyvä pulvelu, moderni rakennus. Mahtava ruoka

Miinukset: Hanavesi haisi oudolta. ( Vanha viemärille?...)

Plussat: Hotellin erinomainen sijainti oli ehdottomasti sen parasta anitia. Hotellissa myös kaikki toimi hyvin.

Plussat: The room was excellent and very comfortable. However I found the pillows were too soft - apart from that I like everything else about the room.

Miinukset: Breakfast was not included in the room price and I thought the breakfast was overpriced. We eat breakfast close by on the Southbank rather than at the hotel and found it to be much cheaper. Also the quality of where we ate our breakfast was very good.