Lontoo hotellit lähellä Buckinghamin palatsi

Plussat: My daughter and I were greeted like we were royalty. Everybody is friendly, efficient and professional. The Ritz is gorgeous and always clean. The servers are very proper and the food was fabulous. I would highly recommend The Ritz, because you will certainly not be disappointed.

Plussat: Breakfast was great, in a beautiful hall with lots of choices and fresh fruits. Location is superb, in the center of London. Beautiful and classy room, very spacious for a junior suite. However we stayed on 7th floor (top floor I think), the rooftop was a bit low.

Miinukset: Lobby is small and it was very crowded when we checked in, it took us very long time waiting for other guests. There are no sufficient sitting places in the lobby so I had to stand while I was waiting. Very expensive for family stay because we stayed in a suite room.

Plussat: Location and service was good

Miinukset: Problem with the room it was very small, offered improved room after two days

Plussat: Food choice excellent

Miinukset: Person in baseball cap at breakfast

Plussat: The interior was exceptional and screaming luxury throughout. On that part it did not disappoint.

Miinukset: The staff were extremely unwelcoming and somewhat judgemental. I lost count of how many times we were asked if we were staying at the hotel, perhaps because we didn’t quite suit the criteria of their usual guest being that I am a young, black woman and my friend is Asian. Walking around the hotel we were followed profusely, as if we were out of place despite following the dress code. Even the doorman letting us in and out a number of times assumed we were not guests. The morning after our overnight stay we were in the queue for breakfast, in front of us were two groups of white older residents and they were all greeted and asked ‘would you like a table for breakfast and for how many’ however as myself and my friend got to the front of the line, the member of staff looked us up and down in judgement and without greeting. In fact, it was then myself and my friend who had to ask for a table, to which he hesitated (in such a way that showed he didn’t believe we were guests) before then asking us for a room number. I’ve never felt so out of place considering that like any other guest, I also paid my money and deserved the same quality of treatment and respect. I have been to many luxurious environments and in comparison this was the worst! It was my birthday and I wanted to make it special with a stay at the hotel, however with the way I was treated I definitely will not be returning. I hate to bring this to an issue of race, but I was made to feel uncomfortable and as though my skin colour was inappropriate for the venue.

Plussat: The friendliness of everyone. They couldn’t do enough for you.

Miinukset: The actual temperature of the room. We were in room 705 and first of all a draft coming from the window. I sorted the heating out but all night the sound of the conditioning which seemed extra noisy all night. The actual room is really lovely but I would definitely not have this room again. The view was of so May roofs and as it was a special occasion thought our view would have been better. I was determined not to let it ruin my very special occasion though.

Plussat: Everyone was so welcoming Place was awesome!

Miinukset: Service at breakfast in dining room was terrible

Plussat: Got treated to a room upgrade which was lovely! Staff were very welcoming and helpful. Would really recommend to treat yourself for the night!

Miinukset: Nothing to report :)

Plussat: Everything

Miinukset: Being in a smoking floor

Plussat: The hotel is simply perfect. I can't fault the suite , it was everything it should be. The service was excellent.

Miinukset: Cannot fault the hotel or the staff.

Plussat: Kaiken kaikkiaan loistava palvelu kauttaaltaan, huomiointi ja "ystävällisyys".

Plussat: Breakfast Room Service (as restaurant was not open before I had to leave).

Miinukset: Everything else - courteous, but very unhelpful staff in resolving issues and making guests feel comfortable. Slow service - room not available on time - view from the room was looking at steampipes. One of my most disappointing hotel stays compared to expectations (and I visit London 6-10x annually). Room was old (it was clean) and not up to date for a luxury hotel.

Miinukset: Great location. Very clean and comfortable.

Plussat: Perfect location, walking distance to everywhere , tube is 1 min away. Employees are very nice and try to help which is not always the case in Europe. Mediahub on TV unit is nice. Minibar is stacked. Clean rooms.

Miinukset: I don't understand the hype about this hotel. Rooms are so small that 2 people simply can't fit in the room. It seems like they could take some space from bathroom and add to the room. Wardrobe area is very small too. If you are staying more than 2 nights, you won't have enough space for your clothes. Breakfast buffet was poor compared to the price. Beds are uncomfortable. Poor lobby design.

Plussat: Perfect location and the staff were amazing. So friendly and always smiling - nothing was too much trouble. The room was comfortable and light. The bed was very comfortable and free bottle waters were a nice touch. Amazing en-suite, nice powerful shower.

Miinukset: I didn't like the perfume pumped through the air-con in the corridors and bedrooms. Infact we had to be moved as I suffer from asthma and it was effecting my breathing to a none perfumed floor (5) and room. The corridors are too dark, felt like a ship..

Plussat: beautiful rooms and public spaces

Plussat: Great location, staff very helpful and place was spotless. I also ate in the restaurant and the food was delicious.

Plussat: Location excellent. Room spacious, comfortable and quiet

Miinukset: Bar facilities limited. Overall I feel that the hotel is not as good as it used to be.

Plussat: Staff were great! Excellent location, only a few minute walk from major sites. The lobby and room scent were delightful! The decoration was modern and tasteful. Turn-down service was nice.

Miinukset: Room was small.

Plussat: Location and breakfast

Miinukset: I would say there is a difference between it and the Shangri-La. I think it's a nice 4 star hotel. I am not sure it belongs in group with 5 star hotels.

Plussat: Fantastic staff, incredible evening meal! Perfect location.

Plussat: Boutique style, good theatre district location, staff were nice.

Miinukset: Rooms a bit small. No bath. No smart TV.

Plussat: Location was excellent. Room was clean, decent size, had King bed (priority) had all extras - minibar, safe, ironing board.

Miinukset: Paid at desk to upgrade to Studio. Expected separate seating area but really just a slightly bigger bathroom. Lighting was funky but not great for my partner trying to do makeup in the room.

Plussat: Location and in room amenities

Plussat: Location

Miinukset: At £513 per night for a club room and the cramped breakfast space this is really not good value for money. I guess it is more suited to bull buy tours who seemed to consume the hotel than a business traveler.

Plussat: This is my new favourite hotel in London. We have stayed severally in five star venues, each with strong points, but this one has it all! Exceptional service across the board from front of staff through to cleaning provision (really immaculate clean and I’m a stickler). Executive lounge a lovely oasis within an oasis and staff most attentive for the breakfast offering there. Lovely all round touches from free ice cream ribbons and a Paddington book for the children through to late night coffee offerings for a hard working husband in the business centre. Hard to come up with how they might do better. The standards are very high and the clientele well behaved whilst the location is convenient for pretty much everything. Just a wonderful place to immerse yourself in, thoroughly recommend.

Miinukset: The blue boar restaurant a bit of a chequered experience, we were a little neglected, though the food was rather nice.

Plussat: None

Miinukset: The location Brakefast

Plussat: Location, staff, quiet very comfortable room

Miinukset: There are eateries close but for some of the best you need to venture a bit further.

Plussat: Everything

Miinukset: Difficult to get taxis at peak tomes

Plussat: concierge was very helpful and professional.

Plussat: Rauhallinen, siisti, hiljanen,

Plussat: Good quality finishings, excellent service and food all very high standards

Miinukset: Nothing

Plussat: Beautiful hotel Nice location Friendly staff Delicious food till late

Miinukset: Room/ bathroom windows does not isolate street noise. They have to look at this matter seriously. As it’s bringing the rate and experience to a lower level.

Plussat: 2nd visit, room only deal, quieter area close to Westminster and St James Park underground just across the road. Would definitely return.

Plussat: We were delighted by the front of house team especially the door man and butler. They made our stay and helped us out. The only sad thing was the hotel was full so we couldn't extend our visit!

Miinukset: Slow room service and the coffee machine wasn't great. The flavours were bitter. There were some markings on the curtains and the wall which let the overall standard down a little.

Plussat: We booked last second when we discovered that our 5 star boutique hotel was extremely dated and worn out. (Horrible) the Conrad is everything we had hoped for, beautiful modern rooms with plenty of space. Decor was perfect, bed and linens were fanta

Plussat: Excellent location. Very quiet for the activity outside. Staff very courteous and professional.

Miinukset: Rooms a little dated.

Plussat: The room was FANTASTIC for my family and I. It was overlooking the square and had these great windows. The staff was WONDERFUL! They were very professional and went out of their way to assist us. They treated us with chocolate covered strawberries, lovely

Miinukset: Nope it was PERFECT!

Plussat: Everything

Miinukset: Nothing

Plussat: Hotel, staff, location pretty much perfect. Everyone made our stay very special.

Miinukset: Was nothing we didn’t like.

Plussat: Customer service was excellent, location was excellent for touring the main sights of London. Very lively Leister Square, but no noise traveled indoors.

Miinukset: The hotel rooms desperately need updating for the price being charged.

Plussat: Staff very friendly and helpful. Location is superb and breakfast excellent. Reception and bar all very modern.

Miinukset: Rooms are small and could do with freshening up

Plussat: Was very clean, breakfast is superb.

Miinukset: Lets say room was looking old fesdion ...dark..

Plussat: Hotel was well located and check in was very efficient and friendly - unfortunately things took a turn for the worst - see below

Miinukset: I checked in on Thursday 3rd October. I had dinner near the hotel and returned to my room at about 10pm and went to bed. However, I was unable to sleep in the room due to an excessive level of noise and cold coming from the in room Air Conditioning unit being defective. I reported same and on inspection the defect was verified by hotel staff. Because it was after hours the hotel management refused to call support staff to repair the broken unit. I asked to be relocated to another room but this request was refused due to the hotel being full. Due to poor availability of local accommodation I had no option but to remain in the room overnight - no sleep was had due to the cold and the noise. I cut my booking short and checked out on Friday morning. Despite my protests the hotel insisted on deducting a reduced fee from me for the night I stayed. They already had taken the full amount due for 3 nights on check in and would not refund same. I decided to book a different hotel for my remaining 2 nights directly at a different hotel.

Plussat: Amazing dining room team nade breakfast extremely pleasant and richer

Plussat: The bed and room was super comfy based on our limited knowledge of high end hotels. We’ve stayed at many Radisson Blu hotels around the world and this was the best we’ve visited so far!

Miinukset: Personally I’m not a fan of lifts due to my claustrophobia. An accessible staircase would have been preferable!

Plussat: The Breakfast is amazing, the staff very kind and helpful

Miinukset: Our stay has been perfect. Only some details of the room and of the furniture seem a bit old.

Plussat: Centrally located. Staff.

Miinukset: Heavy tourist area but centrally located which was nice for convenience.

Plussat: Very clean and comfortable room.Reception service was excellent.So convenient for central London

Miinukset: Nothing

Plussat: Todella hyvä ja monipuolinen aamiainen. Erittäin ystävällinen henkilökunta. Viihtyisä, tilava ja valoisa huone jossa leveä ja mukava vuode. Valot, ilmastointi ja ikkunaverhot toimivat ohjauspaneelista nappia painamalla. Tyylikkäät yleiset tilat. Lyhyt matka metrolle ja juna-asemalle. Kävelymatkan päässä paljon nähtävyyksiä.

Miinukset: -

Plussat: Erinomainen sijainti.

Miinukset: Näkymä huoneesta oli surkea

Plussat: I did not like the room that I got at first but please listen to my concerns and gave me a much better room

Plussat: Comfy bed. Good shower. Top location. Remote curtains were great.

Miinukset: The maid cleaned the room when I had only gone for breakfast and do not disturb sign was on the door.

Plussat: Friendly and helpful staff, comfortable room, breakfast

Plussat: Hiljainen hyvä huone

Plussat: Sijainti oli loistava. Huone oli riittävän tilava ja siisti. Palvelu oli ystävällistä. Aamupala oli hyvä ja ruuat selkeästi esillä. Hotellilta ostettaessa aamupalan sai ennakkovarausta edullisemmin. Hinta-laatusuhde oli kohdillaan.

Miinukset: Pistorasioita olisi saanut olla enemmän mm. hiustenkuivaajaa varten WC:ssä. Hotellin ulkonäkö pettää: sisältä paljon ulkopuolta tyylikkäämpi.

Plussat: Siisti hotelli hyvällä sijainnilla. Ei mitään moitittavaa.

Plussat: Location

Miinukset: The fire alarm From an alleged kitchen smoke alarm incident woke us up in the early morning. the service staff in the restaurant didn't understand English very well.Phone operator could not assist me in making an outside call and connected me to a room..

Miinukset: Breakfast

Plussat: Cleanliness and location