Lontoo hotellit lähellä Olympia

Plussat: Love this hotel. Staff are great and very friendly

Miinukset: Restaurant is average.

Plussat: Everything the hotel the saff were the best so friendly and kind the hotel was beyond clean the food was amazing! Wish i could move in!

Miinukset: The hotel was fantastic there were no bad points

Plussat: It's one of those rare places which ticks all the boxes, considering the location and the price/quality ratio. Staff are helpful and professional.

Miinukset: The room had a very nice balcony, but the balcony wasn't accessible.

Plussat: The room is cozy, well illuminated, all appliances were in top shape, the room had a view o the street which was nice.

Miinukset: No CNN on the TV channels list, but i guess i made do with BBC and ITV.

Plussat: I have stayed here many times and often get excellent deals and upgrades. The rooms are very comfortable- the staff super efficient and friendly. It is less than 5 Mins walk to Earls Court tube and an easy stroll to High Street Kensington,Hyde Park, and the major museums at South Kensington

Plussat: Loistava sijainti, ystävällinen henkilökunta. Hyvä hinta-laatusuhde Lontoossa.

Plussat: It is close to the underground, the price is good for what they offer. Compared to the “affordable” hotels in London this one is quite nice, clean and comfortable.

Plussat: Sijainti hyvä. Lyhyt matka lentokentältä.

Plussat: Vastaanotto oli hyvä. Siisti huone

Miinukset: Ikkunaton huone. Tämän voisi ilmoittaa. Kuulutukset kuuluivat huoneeseen(radiopuhelin?)

Miinukset: Huoneet olivat hieman pieniä odotuksiin nähden!

Plussat: Hotel staff provided excellent customer service! I liked the location, just a few minute walk to underground that will bring you to all major sights of the city. Lots of eateries in the area.

Miinukset: None

Plussat: We booked this hotel as we were travelling to London to see a musical for my 60th birthday and the reviews I read on line were very good. Although a little further away from the theatre than I was initially looking, so many reviews praised the hotel - and I have to admit I will be another. On entry to our room we found they had placed on the bed balloons, chocolates, a card and a Happy B'Day 60 in petals on the bed along with a complimentary half bottle of wine and a piece of gateaux on a plate - it was an amazing surprise and so thoughtful. The staff were amazing and so helpful, the rooms were spotless, and the breakfast was brilliant - self service with lots of variety . Have recommended your hotel to all our facebook friends and we will be back ourselves. Thank you Park Grand.

Miinukset: Nothing

Plussat: Hotellin sijainti oli erinomainen rauhallisessa ympäristössä lähellä metroa, joka lähti myös suoraan lentoasemalle. Hotellin henkilökunta oli erittäin ystävällinen, huoneet siistit ja viihtyisät, samoin ravintola ja baari.

Miinukset: Aamiainen olisi voinut olla edullisempi. Sen takia söimme lähellä asuvissa kahviloissa, joita oli useita hotellin lähettyvillä. Huoneessa olisi voinut olla allergikoillekin sopiva parkettilattia eikä kokolattiamatto.

Plussat: Siitä, että henkilökunta halusi tehdä kaikkensa, jotta asiakkailla olisi kaikki hyvin.

Miinukset: Ensimmäinen huone oli aivan liian kuuma, luultavasti rikkinäinen termostaatti tms. (saatiin huone vaihdettua) Hotelli aika sokkeloinen.

Plussat: All oh it

Plussat: Location

Miinukset: Room - very small and shabby

Miinukset: sleeping in a closet for 250 euros a night. could not even get around the bed. very little value for money. have been trying to get an copy of my invoice via mail for two weeks now. still nothing...

Plussat: We loved everything about this hotel, the room the restaurant the location, good value

Plussat: Breakfast was the best we had in Europe. Staff was great. Room was comfy. Great location near tube and attractions. Would stay there again.

Miinukset: The Hotel overcharged on check in so I was made to feel awkward when asking for refund. Not had this problem before so did not enjoy having to question costs when clearly stated on booking confirmation. I am still not sure if this has been rectified.

Plussat: Loistava aamiainen, myös palvelu aamiaisella oli ensiluokkaista. Sijainti on hyvä, lyhyt matka ostoksille ja metroasemalle. Hotellin henkilökunta on ammattitaitoista sekä ystävällisen palvelualtista. Tunsimme olevamme tervetulleita tähän hotelliin, meistä pidettiin hyvää huolta. Majoitumme tänne varmasti vielä uudestaan seuraavalla lomalla.

Plussat: Location, decor, friendliness of staff

Miinukset: Hot breakfast wasnt very hot

Plussat: Sijainti

Miinukset: Huone oli pimeä ja kylmä, lämmityslaite tuotti enemmän ääntä kuin lämpöä.

Plussat: the accommodation

Miinukset: all was good though I think I would have liked the room to have been a bit bigger.

Plussat: clean, provisions, friendly

Miinukset: staff, room, food, friendly, central.

Plussat: Outstanding service, great location, super helpful front desk who arranged a very nice welcome present for my wife. Breakfast was good, too.

Miinukset: nothing

Plussat: Everything is perfect

Plussat: Really friendly staff. Quite a convenient location and close to Paddington station, peaceful environment. The room was sparkling clean with tea, coffee, cookies, and water available for you. I had included breakfast and can confirm that it has quite good quality and tastes well.

Miinukset: I believe it isn't related to all rooms but at least in mine, it was a little bit noisy as there was a big aircon in front of my window working all night.

Plussat: Huoneet oli siistist ja sängyt erittäin mukavat!

Miinukset: Aamupalalla olisi voinut olla hieman enemmän vaihtoehtoja hintaan nähden. Muuten tosi hyvä!

Plussat: Bathroom, staff and location

Miinukset: Room size was small and the spa, restaurant and bar was out of use which was disappointing as the booking was for a spa weekend.

Miinukset: The staff had no customer service and were extremely rude. Every staff member I spoke with was condescending. I do not recommend this hotel. I urge future guests to choose a different hotel.

Plussat: Hyvä aamiainen, erinomainen sijainti ja ystävällinen palvelu

Miinukset: Ikkuna veti todella pahasti, mutta onneksi huoneessa oli lämmitys

Plussat: Erityisesti huoneen varusteluun kuului oikea ammattilais fööni, ei mikään ikuisen vanha matka versio

Plussat: Sänky oli loistava

Miinukset: Kohteessa piti olla spa-osasto ja poreallas jne. Ei ollut käytössä vaan remontissa. Ei ollut mainintaa. En olisi mennyt hotelliin jos olisin tiennyt tämän. Asiakkaan huijaamista. Sitä en sulata mitenkään.

Plussat: Aamiainen on runsas. Hyvät juustot ja leikkeleet sekä tuoreet leivät. Palvelu aamiaisella oli erittäin hyvää ja henkilökunta ystävällistä muutenkin. Huone oli erittäin siisti ja hiljainen. Hotelli sijaitsi rauhallisella kadulla, josta oli lyhyt matka metrolle.

Plussat: Location

Miinukset: Room was tiny

Plussat: Service at front desk was fine. Helpful, pleasant people, led me to room when had trouble finding it going up, down, around long narrow corridors. Also clerk gave directions on London streets, googling and printing out maps, appreciated service.

Miinukset: Hotel remodeling to 5 stars but renovations confined to lobby, some rooms. In my room, table was too close to bed, had to sit sideways to use computer. Also: hotel is a firetrap, unsafe, confusing. No toilet on ground level, long walk to find it upstairs.

Plussat: Location. Service

Miinukset: Room was smaller than I expected! Not the best layout. Gym was small and didnt have much equipment besides the basics.

Plussat: Very good location, good clean rooms and extremely friendly and accommodating staff.

Miinukset: No comment.

Plussat: The size of the room/apartment!, the warmth of the staff & the look/location of the hotel & a decent buffet breakfast. Plus 2 decent TVs & an unenvironmentally friendly, pod coffee maker in the room.

Miinukset: A lot of the hotel is being renovated so there were lots of builders, building materials & building noise during the day. The free standing ac unit in the room was ugly & didn’t even heat the room. No gym, spa or pool.

Plussat: I would give this hotel 100 stars if I could. We were having a horrible experience on our honeymoon travels and arrived at the hotel at 6 AM. Despite not being booked until that night we were given our room early and two warm cookies to boot. Amazing!

Miinukset: Cons: none! Hotel was beautiful, clean, friendly and well located. We will stay here again when we come back to London.

Plussat: Clean & good location

Miinukset: The bed was not comfortable & was not a queen bed

Plussat: Excellent location and helpful staff. Breakfast was delicious. Room was clean Free wifi

Miinukset: Pillows were not very comfortable

Plussat: We had an upgrade which was great, the room was very quiet and the bed very comfortable, had the best two nights sleep for a long time. The location was ideal for the Albert hall and tube station. The area had a community feel.

Miinukset: Cant think of anything.

Plussat: Location

Miinukset: They put me in cold( non heated) dumped room, and I was also bitten by some bags, most likely bedbugs. When I complained was told that their Maintenance department have no evidence of the alleged bedbugs and was treated appallingly. No compen

Plussat: Location

Miinukset: Hotel was under construction. Had I known I may have made a different selection. Also I was given a room without a window and others not available.

Plussat: Fantastic location and very friendly and efficient staff

Miinukset: The staff is amazing

Plussat: Location

Miinukset: Ongoing construction. Noisy due to construction

Plussat: Location.

Miinukset: Asked for 'wake up' call that did not materialize but still got to airport on time. Not a major issue for me because they were a 'backup' to iPhone alarm. Would stay there again!!

Plussat: close to places we wanted to see

Plussat: Great location.

Miinukset: Softer beds

Plussat: location and breakfast was good.

Miinukset: the room number 4094 was exceptionally small, the bathroom was so tiny to move about. The bed was very small and hard and pillows not great. There was no where to put any toiletaries in the bathroom, with a silly sliding mirrored door. We couldn't see the tv very well without laying at a weird angle because of the size of the room. It was very disappointing, we didnt expect the room to be of that size. It was more like a hub size room. All other aspects of hotel were good expect the room.

Plussat: Sijaibti ok. Siisti hotelli. Ystävällinen henkilökunta.

Miinukset: Huone lay-out surkea. Sängyn päädyn ja pesuhoneen välinen tila kuin myös komeron välissä liian vähän tilaa. Pesuhuoneesta puuttui toinen hammasmuki. Vain yksi saippua. WC pytyn ja lavuaarin väli ainakin kolme metriä kun pitäisi tehdä pesu!!!!

Plussat: Kellarin kuntosalista tulee plussaa.

Miinukset: Huone oli vähän jännän mallinen. Ikkuna oli, mutta oudon mutkan takana, eli käytännössä huoneesta ei nähnyt ulos ellei mennyt sen nurkkaan.

Plussat: The best thing about this hotel is the location to most things in the center of London. There are many restaurants and stores in the area also. The tube stop is down the street.

Miinukset: We stayed for 5 nights. We left a note after the first night asking for a couple of maintenance related things (light in bathroom was out and tub and sink was slighlt clogged). We also requested some wash cloths. Good for 3 days, not for 2.

Plussat: good clean rooms, excellent vibrabrant locations with lots of options for eating out and hyde park literally next door. staff were also very friendly and helpful.

Miinukset: That I had to pay 5 GBP per peron to use the pool (considering that its usual included in the upfront fee) and on top of that the steam room was not working and you had to pay extra for bath robes. Also the food was pricey.

Plussat: Would have rated this property much higher had I not been overcharged as most of the staff were lovely, the rooms are decently sized and the location is excellent.

Miinukset: I pre-paid in full on booking.com. I informed the receptionist of this at check in. She insisted that she still needed to charge my card as the payment was only a “pre-authorization” plus she needed to charge a £50 fee for “incidentals”. I gave it to her and paid room rate + the £50. Upon entering my room I checked my bank account and realized that I had actually been charged twice. Once to booking.com, 131.09 Euro and once to Holiday Inn Kensington, 186.61 Euro. I went back to reception to query this and spoke to another woman who rudely asked “why did you not show my colleague this?” When I showed her the confirmation stating I paid from booking.com. That is NOT my job. I told her colleague that I had paid and she insisted I pay again anyway. This woman then made a call and informed me she’d told the bank to “release the payment for booking.com” so I won’t be charged it. She was not apologetic for her colleagues mistake at all and I left feeling like the staff were implying it was my fault, which is an unacceptable way to treat a guest. Not only that, but I’ve checked my bank account today only to discover the 131.09 Euro to booking.com has moved from a “pending” transaction to a completed transaction meaning your staff have lied to me as the money is gone, meaning your hotel has received it. The other charge of 186.61 euro is still there also. I expect a member of management to contact me regarding this immediately. I was clearly lied to by your reception staff since they specifically said that the booking.com payment would be released which it was NOT. Absolutely ridiculous having to go through all this hassle for what should have been a simple one night stay.

Plussat: Good location

Miinukset: Room was very very small

Miinukset: Service

Plussat: Location.

Miinukset: The room was very small the hotel interiors look a bit tired.