Lontoo hotellit lähellä Horse Guards Parade

Plussat: My daughter and I were greeted like we were royalty. Everybody is friendly, efficient and professional. The Ritz is gorgeous and always clean. The servers are very proper and the food was fabulous. I would highly recommend The Ritz, because you will certainly not be disappointed.

Plussat: Location and service was good

Miinukset: Problem with the room it was very small, offered improved room after two days

Plussat: The whole experience staying at the Ritz food was amazing staff were amazing would love to do it again someday.

Miinukset: Maybe coffee making facilities in your room free of charge would be good.

Plussat: Location. Room was pleasantly old fashioned. Staff were very helpful. Dinner in the restaurant was fantastic with live music.

Miinukset: Didn't like being told I was wearing the wrong type of shoes so access was denied to the lobby bar! Especially since other people in there were wearing the same type as me!

Plussat: It was my second stay at the Ritz and I am totally sure this is the very best hotel in the world. Everything is exceptional, the furniture in the room is very elegant, and the personnel is extremely helpful and friendly. The location is the best you can wish!

Plussat: Everything

Miinukset: Being in a smoking floor

Plussat: Friendly staff,superb breakfasts

Miinukset: No mini bar in the room or tea/coffee making facilities

Plussat: Staff and room was amazing. Had the best time ever the best hotel we have stayed in.

Miinukset: We loved everything

Plussat: Everything

Miinukset: Eveyrthing about it

Plussat: Breakfast Room Service (as restaurant was not open before I had to leave).

Miinukset: Everything else - courteous, but very unhelpful staff in resolving issues and making guests feel comfortable. Slow service - room not available on time - view from the room was looking at steampipes. One of my most disappointing hotel stays compared to expectations (and I visit London 6-10x annually). Room was old (it was clean) and not up to date for a luxury hotel.

Plussat: Palvelu, ympäristö,ruoka ja aamiainen

Plussat: The location was the best part of this hotel. It was close enough to all attractions.

Plussat: The atmosphere of this hotel is so good. I like most the oxbo restaurant and the distillery cafe!

Miinukset: Everything was perfect

Plussat: The perfect location, beautiful communal areas and friendly efficient staff

Miinukset: We had an accessible room which was right next to the lift and had no bath. But we didn't ask to be moved which we probably should have in hindsight

Plussat: Respan nuorehko mieshenkilö neuvoi meille naisille vaihtoehtoreitin Catwickin lentoasemalle, kun maratoonarit olivat vallanneet Lontoon. Kiitos hänelle

Plussat: Everything

Miinukset: Nope

Plussat: The staff were amazing! Especially the man who came to clean our room when we broken a bottle.

Miinukset: When I phoned for room service the phone line was bad and couldn't hear the man on the other end speaking and therefore we got twice as many drinks than we asked for

Plussat: The staff were amazing, whilst I would like to single out Christina on reception, everyone was incredibly courteous, always greeted as passing through corridors or in the lobby etc. The restaurant staff were equally polite, friendly and courteous. Good location, good local amenities, tesco and sainsburys literally on the doorstep. A short distance to local attractions and landmarks. Breakfast was lovely.

Miinukset: Booked a deluxe room and not sure that is what I stayed in, perhaps due to Covid restrictions certain floors were being restricted etc. Room Servicing - toiletries were plentiful, but not loo roll???? On two occasions when the room was serviced no milk sachets were provided to have a hot drink with. Ok this one might be a little picky - but I did find the bed a little firm for my liking. But the above does not deter from the overall experience :)

Plussat: Very welcoming staff. Very clean and well appointed rooms.

Miinukset: Couldn't leave bags there .. but that's not really the hotels fault in the covid19 world.

Plussat: Great location, friendly and welcoming staff, very clean.

Plussat: Aamiainen oli erinomainen, terveellinen, laaja ja herkullinen. Ravintola oli erinomainen. Hotellin sijainti erittäin hyvä, hyviä ravintoloita, pubeja, metroasema lähellä sekä kävelysilta Tate Modernilta, mikä on myös hieno taidemuseo! Huone oli hyvä, hyvin hiljainen.

Plussat: Nothing

Miinukset: The staff was extremely rude and unprofessional

Plussat: The friendly and helpful staff were extremely welcoming. I don't normally stay at such nice hotels and felt a little awkward, but they were unpretentious and lovely from the moment we walked up.

Miinukset: I felt silly but the lights in the room were very confusing. Hard to figure out how to only have one light on at a time.

Plussat: Perfect location and the staff were amazing. So friendly and always smiling - nothing was too much trouble. The room was comfortable and light. The bed was very comfortable and free bottle waters were a nice touch. Amazing en-suite, nice powerful shower.

Miinukset: I didn't like the perfume pumped through the air-con in the corridors and bedrooms. Infact we had to be moved as I suffer from asthma and it was effecting my breathing to a none perfumed floor (5) and room. The corridors are too dark, felt like a ship..

Plussat: beautiful rooms and public spaces

Plussat: Location and room, very good decor,

Miinukset: made to pay extra £50 on arrival? and still not received it back 5 days later

Plussat: Everything was great, from room, to staff to location, we were visiting the theatre and it was in perfect walking distance.

Plussat: Great location. Room bright and comfortable. Staff very helpful and happy

Plussat: In the center of the London. Friendly staff.

Miinukset: Noisy and uncomfortable bathroom facilities. Thin door, very good audibility. Strange window blinds without regulation.

Plussat: Vikki in the restaurant was ace !

Plussat: Staff were great! Excellent location, only a few minute walk from major sites. The lobby and room scent were delightful! The decoration was modern and tasteful. Turn-down service was nice.

Miinukset: Room was small.

Plussat: The view was great and the bed was comfortable. Staff were pleasant

Miinukset: No water in the room, bathroom door (can’t shut it quietly it’s a faff) and room was very small.

Miinukset: A beautiful hotel with great staff

Plussat: Location and breakfast

Miinukset: I would say there is a difference between it and the Shangri-La. I think it's a nice 4 star hotel. I am not sure it belongs in group with 5 star hotels.

Plussat: Was able to check in earlier

Miinukset: No bathrobe which was promised, no body lotion, no slippers, no complimentary water. I mentioned about the water during check-out, they promised not to charge me for mini-bar, but then still charged - not very nice. And complimentary water is the standard for their rooms at check-in. Very disappointing

Plussat: Loistava sijainti

Plussat: Baari on hyvä. Liput saa aina mihin tapahtumaan vaan.Sijainti on erinomainen ja ruokapaikat hyvät lähellä.

Plussat: The staff were A1 and very helpful and the manager Jose was very proffesional

Miinukset: Maybe a little too dark in the lift and l could not see the buttons to push

Plussat: A very modern hotel in a fantastic central location. The room was small but spotlessly clean and very comfortable.

Miinukset: No coffee/tea making facilities in the room. Refused entry to the Light Bar because we hadn't booked - since when did you have to book to have a drink in a bar? This also meant we couldn't actually use the vouchers for the complimentary cocktails!

Plussat: A different experience. The staff greeted me by my first name which I like a lot. Interior design is cool, I loved candles in the bathroom.

Miinukset: Couldn't log on to the Internet with my iPad although I was charged the Internet service - which was advertised as free upon booking :-(

Plussat: Design, city center location and friendly professional staff

Miinukset: Internet connection ( slow ), airco on rooms did not work well

Plussat: Good location, friendly staff, stylish rooms

Plussat: the restaurant concept, staff and service.

Miinukset: breakfast - not clear information about the prices and poor value for money regarding breakfast. the films in the elevator - freeky.

Miinukset: Unable to open windows and air conditioning is noisy and suffocating.

Plussat: Location, Design hotel

Miinukset: Food is always getting less and less ( before there was steak, there was asian boxes ... ).

Plussat: Location

Miinukset: Limited facilities (e.g. small TV), expensive

Plussat: 24 hour room service inc. food

Miinukset: Some of the furtiture seemed abit cheap for a 5 star hotel - such at tv unit

Plussat: Got upgraded to executive room which was lovely and big, very comfy bed and great extras like afternoon treats

Miinukset: Nothing!

Miinukset: Very nice clean and comfortable hotel excellent value for money

Plussat: Location

Miinukset: At £513 per night for a club room and the cramped breakfast space this is really not good value for money. I guess it is more suited to bull buy tours who seemed to consume the hotel than a business traveler.

Plussat: concierge was very helpful and professional.

Plussat: The staff in all departments were excellent nothing was too much trouble all smiling and made us feel very welcome. Superb arrival experience given by Simon on Reception and doorman and bell boy.

Miinukset: Nothing could have been better.

Plussat: Beautiful hotel Nice location Friendly staff Delicious food till late

Miinukset: Room/ bathroom windows does not isolate street noise. They have to look at this matter seriously. As it’s bringing the rate and experience to a lower level.

Plussat: General good quality good bed good breakfast

Plussat: Just location its good!

Miinukset: I arrive 10:30 PM and my room had eating problem, and should wait at later hour technician to change filter!! Basic maintenance program should solve this problem! When left to the airport the staff ask taxi and i pay £ 147 sunday morning no traffic! I pay £91 when arrive on Friday 6AM pick traffic. Hotel should have procedure for taxi!!

Plussat: Location in central of London is perfect for tourist. 5 minutes to Westminster Abby/Parliment/Big Ben and 10 to Buckingham Palace. Great staff especially people in Bar from Portugal. Room was just fantastic and great new bathroom. Bed was perfect.

Miinukset: Afternoon and evening concierge was not helpful and gave poor advice on restaurant.

Plussat: It was immaculate, the staff were so helpful and the location was perfect for the west end.

Miinukset: The room, whilst been decorated well and additional amenities put on, was relatively basic. I upgraded to the king suite and at just under £250 per night I was expecting the room to be slightly larger with a seating area perhaps rather than just one single chair. But overall it is a lovely hotel and would stay again, maybe just without upgrading

Plussat: We booked last second when we discovered that our 5 star boutique hotel was extremely dated and worn out. (Horrible) the Conrad is everything we had hoped for, beautiful modern rooms with plenty of space. Decor was perfect, bed and linens were fanta

Plussat: Everything reception staff were fantastic, so friendly the Executive lounge staff couldnt do more to look after us. nothing was to much trouble we loved our stay

Miinukset: N/A

Plussat: Location and Room

Plussat: Conveniently located, comfortable;e bed, very friendly welcome. Good late night bar food service

Miinukset: Inward facing room

Plussat: The location and stunning views of the Thames and London-Eye are a massive plus. The rooms are quite comfortable but don't expect an elegant breakfast.

Miinukset: Some areas of the hotel come across as dated. I didn't like the combined shower/bathtub set-up and would have preferred if the room came with a stand-alone overhead shower. The check-in time was ridiculously delayed, due to what front-desk staff termed as 'housekeeping'. This turned out to be a massive inconvenience, given that I'd been traveling for 10 hours non-stop and had an arrival itinerary which was disrupted.

Plussat: Very close to all main places of London

Miinukset: The furniture - there was a nail in the back of an armchair, so my husband cut his back with this nail TV in bathroom didn't work

Plussat: Prime location, friendly staff, reasonable price

Miinukset: Small elevator,

Plussat: Exterior of building amazing! Location perfect for playhouse theatre, comfortable and quiet. Breakfast great.

Miinukset: A Little dated, interior not five star. A little more info on how to work bathroom tv as this did not work.

Plussat: Minibaari ilmainen. Rakennuksessa historian havinaa.

Miinukset: Aamiainen olisi voinut olla laadukkaampi.

Plussat: Nothing good to say. Extremely disappointing

Miinukset: I was downgraded from a deluxe room to a standard room (essentially.a closet)and my compensation was a 14 £ cocktail. The following day the y transferred me to a deluxe room and despite two request to make sure there were no feathers in the room...

Plussat: Bathrooms very clean and staff are wonderful

Miinukset: Very old doors, carpet need to be changed, overall it worth 4 stars not 5

Plussat: service and cleanliness

Miinukset: WIFI in romm sucks

Plussat: The reception staff were very pleasant upon arrival. The location was excellent.

Miinukset: The bar on the Friday was closed until 5pm with no explanation. I requested a first aid kit from reception and phoned twice for which they never provided. The TV in the bathroom was broken. The staff in the restaurant were rude and abrasive and the service was slow. It was extortionately overpriced even with the resident discount.

Plussat: Stayed in a king suite . View from the room was fantastic and the absolutely stunning at night. The room was spacious and comfortable with very nicely appointed furniture and bed. The bathroom with the heated floor was very nice surprise. Doorman was wonderfully welcoming, the bellboys were quick and helpful and the concierge was professional and always pleasant and patient.

Miinukset: I asked for an early check in which wasn't possible and I understood this. However, when I returned at the regular check in time, the receptionist without checking with anyone, insisted the room still wasn't ready. Had to ask for the manager, who after checking with housekeeping, found the room was ready. Receptionist was not happy at being contradicted and was less than pleasant for the rest of the check-in process. Not offered breakfast discount on check-in so would have paid substantially more if I hadn't found out about the discount by accident. Stayed two nights. Mini-fridge was not restocked the second day. Took 45 minutes to get a bucket of ice and then felt guilty for asking for it when we found out the poor guy doing room service was the only one on duty. Seems like the hotel needs to amp up the staff numbers to provide the five star service you're paying for.

Plussat: rooms spacious and very clean. staff very helpful and friendly. well situated for site seeing and close commuting facilities to explore the rest of london.

Miinukset: no spa facilities that i was made aware of.

Plussat: The welcome and service of all the staff. Everyone especially the Hungarian gentleman bent over backwards to make an extra effort every single time I approached them. More likely they approached me quicker, to help with my pushchair and baby. They were polite and fantastic. Your real asset!!

Miinukset: The towels had an awful smell (I have a sensitive nose). My room was no 847. When I enetered the room I could smell the pigeons in fact I looked at the window sill and sure enough there was pigeon poo - and the windows hadn't been cleaned in some time? There was no child quilt / blanket provided with the cot (and, although the cot was provided, I had to ask for this to be made). The staff could be taught level one english.

Plussat: Everyone is polite and not overbearing. The room although we felt is was quite small it was peaceful and very clean.

Miinukset: The only point was a dirty wet cloth left on the wardrobe shelve which was a little unpleasant,

Plussat: good location, good service

Plussat: The room was fantastic with view over the Thames, Bed very good and quite and the Hotel is tucked out of the way but in easy access to all of London

Miinukset: We did not get a warm welcome at reception, They tried to put us in 2 single beds when I had booked river view doudle. They would not take my word so I had to go back to the car to get our booking. It is also hard to get a cab from this hotel.

Plussat: It would be a good 4 star hotel. good heating and hot showers.

Miinukset: food was barely edible, always stale. reception service is appalling. In desperate need of refurbishment, old TVs, design. It was just a bed and a bathroom, not a 5 star hotel.

Plussat: Siisti ja ylellinen hotelli. Loistava sijainti!

Miinukset: Hotellissa järjestetään häitä, joten äänekästä menoa ehkä liikaa tarjolla.

Plussat: Tyylikäs hotelli,hyvä palvelu, keskeinen sijainti tärkeimmät nähtävyydet /musikaalit ja teatterit kävelymatkan päässä

Plussat: Sijainti, ilmainen wifi

Miinukset: Huone pieni ja siellä oli kylmä, tosin ulkonakin oli kylmä. Parisänky aivan liian kapea kahdelle ihmiselle. Minibaari ei auennut ja henkiökunta ei soitosta ja lupauksesta huolimatta tullut korjaamaan asiaa. Rakennustyömaan melu herätti aikaisin.

Plussat: Ovimiesten palvelu.

Miinukset: Esite antaa liian hyvän kuvan hotellista.Huoneen sijainti pihalla toisen rakennuksen seinää vastapäätä. Baarin tarjoilu hidasta ei asiakasystävällistä, vaan muodollista standardia.

Plussat: Loistava sijainti ja erinomainen palvelu. Lähes Hotelli Kämpin tasoa.

Plussat: The location was excellent. The room and bathroom were very nice.

Plussat: The size of the room was brilliant and the view was amazing.

Miinukset: There were bits of paper all over the floor dust under the tables, handprints on the windows and worst of all dried food like a sauce on the remote control. I expected it to be all nice and clean as it was the first day of opening. The breakfast wasn’t nice at all, they forgot items from my cooked breakfast, the scrambled egg was so runny so I didn’t eat any of my cooked breakfast in the end.

Plussat: Aamiainen oli loistava, ei voisi enempää toivoa. Hotelli oli erittäin viihtyisä ja moderni. Pyynnöstä saimme myös huoneen, josta hyvä näköala kaupungille. Metroasema lähes kivenheiton päässä, eikä ole pitkä matka kävellenkään Westminsterin siltaa pitkin esim. Big Benille. Siivous joka päivä!

Miinukset: Lisäsänky oli erittäin muhkurainen ja epämukava nukkua. Aulassa ja oleskelutiloissa oli jokin hyvin voimakas tuoksu/ raikaste. Vaikka emme ole hajusteyliherkkiä, tämä tuoksu häiritsi aika lailla. Allasosasto läkähdyttävän kuuma ja kostea.Siellä ei kauan pystynyt kuumuuden takia olemaan.

Plussat: This was my first time at this place and the staff and hotel was just great! I will definitely be coming back here

Plussat: Great view from upper floors.

Plussat: Uima-allas ja saunat olivat todella mukavia! Henkilökunta todella auttavaista!

Plussat: the room the whole set up how everything was so close to get to,

Miinukset: nothing it was all perfect, not dorchester but perfect

Plussat: Huone oli siisti ja hyvin varusteltu. North Lambeth metroasema vastapäätä hotellia ja Waterloon asema muutaman minuutin kävelymatkan päässä. Erittäin hyvä sijainti kaupungissa liikkumista ajatellen. Aamiainen oli hyvä.

Miinukset: Sijainti juna-aseman, sairaalan ja ambulanssien aseman lähellä aiheuttaa erittäin paljon melua yötä päivää, eikä hotellissa ole mitenkään äänieristetyt ikkunat.

Plussat: perushyvä aamiainen. Hyvä sijainti metroaseman vieressä.

Miinukset: Suihkusta olisi voinut tulla reippaammin vettä

Miinukset: Puolisoani häiritsi se, että kylpyhuoneosastoon ei ollut erillistä ovea.

Plussat: Hyvä aamiainen, mutta sinne oli usein jonoa. Maanantaina oli yli 20 metrin jono, jossa meni noin 15 min ennen kuin pääsi ruokailemaan.

Miinukset: Valaistus oli huono, käytävät hämäriä ja erityisesti kylpyhuoneen valaistus oli liian hämärä. Kylpyhuoneessa ei ollut ovea makuuhuonetilaan, liukuovi wc:n ja suihkun välillä ei toiminut. Käsisuihku vuoti tosi paljon liitoskohdasta, eikä sitä korjattu vaikka huomautin siitä.

Plussat: Location is fantastic, just in front of the metro. In the area you can find some cool places to take breakfast , drink a beer. Rather quiet area at night. New hotel - modern rooms. Pool looked nice- don't forget your bathing suit.

Miinukset: Breakfast was rather poor. Cocktails at the bar are expensive and didn't meet expectations.

Plussat: Nothing as i have a experience.

Miinukset: it was really bad i eat food from here during covid-19 and i felt really sick and though up all the food that delivered to my room and they told me that i cant get a refund which i dont understand please dont stay here the food is not clean image staying here after covid-19 be aware of this place the staff didnt care about me being sick after i had one bite of the food i didnt even eat everything that was so bad and i was very upset of the out come.