Lontoo hotellit lähellä Victoria Palace Theatre

Plussat: I liked the central location, the art in the lobby, and the helpful staff.

Miinukset: My room smelled of mildew. The staff did their best to try to correct it, but I am not sure there was anything they could do.

Plussat: Perfect location and the staff were amazing. So friendly and always smiling - nothing was too much trouble. The room was comfortable and light. The bed was very comfortable and free bottle waters were a nice touch. Amazing en-suite, nice powerful shower.

Miinukset: I didn't like the perfume pumped through the air-con in the corridors and bedrooms. Infact we had to be moved as I suffer from asthma and it was effecting my breathing to a none perfumed floor (5) and room. The corridors are too dark, felt like a ship..

Plussat: beautiful rooms and public spaces

Plussat: Location was perfect for London tourism (safe and within walking distance of everywhere). The hotel concierges  and another gentleman whose name I didn''t catch were extremely helpful!

Miinukset: The desk chair legs (room 633) stuck out and the tight quarters meant that my toes got smashed. I humbly suggest a different chair. I know that space is limited but having a lounge w/ desks or couches (not part of the restaurant) would be nice.

Plussat: very trendy decor and best part of hotel was the incredible staff.. Every one was friendly and gracious. They worked together seamlessly..

Miinukset: no

Plussat: Staff were great! Excellent location, only a few minute walk from major sites. The lobby and room scent were delightful! The decoration was modern and tasteful. Turn-down service was nice.

Miinukset: Room was small.

Plussat: Location and breakfast

Miinukset: I would say there is a difference between it and the Shangri-La. I think it's a nice 4 star hotel. I am not sure it belongs in group with 5 star hotels.

Plussat: Stayed before and will stay again can’t fault location, food, staff, it’s a great all round hotel for what we want.

Miinukset: Nothing

Plussat: Loved this hotel , modern and clean and the staff are amazing ! We were celebrating my daughter’s 21st birthday and the hotel went over and above to make our stay special . Thanks especially to Karina for organishing a great cake and champagne . Thank you we can’t wait to return

Plussat: Loved the location and overall vibe. The rooms are on the smaller side, but that should be expected in many big cities. It wasn't a problem for me.

Miinukset: My only complaint is that the toiletries weren't replaced between the previous guest and I. I could tell that they were half-used and some had been left out. I've stayed here twice and this didn't happen the second time, so I'll take it as a one-off.

Plussat: Extremely well located. Lobby and halls need dressing up to be a five star hotel. The physical layout of the bathroom was challenging (the shower was tiny).

Plussat: Location and in room amenities

Plussat: Location

Miinukset: At £513 per night for a club room and the cramped breakfast space this is really not good value for money. I guess it is more suited to bull buy tours who seemed to consume the hotel than a business traveler.

Plussat: concierge was very helpful and professional.

Plussat: Rauhallinen, siisti, hiljanen,

Plussat: The cleanliness, staff were very helpful and polite.

Miinukset: Unfortunately there was no reception in the room. Had to walk down the corridor.

Plussat: The scrambled egg is amazing

Plussat: We thoroughly enjoyed our state at The Conrad Hilton. The location was perfect and the staff very accommodating and friendly. I loved the fact that the underground station was direct across the street, so no need to cab or uber in from the airport. Such easy access to whatever we wanted to see and go, the entire time we were there.

Miinukset: There was nothing that we didn't care for during our stay.

Plussat: Location. Breakfast menu.

Miinukset: 10 minute queue for breakfast, was not acceptable given the money paid for the stay. We raised this with hotel reception who agreed to provide a refund for breakfast, but we are yet to see it....

Plussat: Location

Miinukset: The cleanliness, staff from the breakfast not so kind and the lounge under construction

Plussat: Beautiful hotel Nice location Friendly staff Delicious food till late

Miinukset: Room/ bathroom windows does not isolate street noise. They have to look at this matter seriously. As it’s bringing the rate and experience to a lower level.

Plussat: Staff and location were excellent

Miinukset: The shower didn’t drain away so had a flood in my room! Informed reception nothing changed. Carpets frayed and coming away from furniture. Poor value for money very disappointed

Plussat: Location in central of London is perfect for tourist. 5 minutes to Westminster Abby/Parliment/Big Ben and 10 to Buckingham Palace. Great staff especially people in Bar from Portugal. Room was just fantastic and great new bathroom. Bed was perfect.

Miinukset: Afternoon and evening concierge was not helpful and gave poor advice on restaurant.

Plussat: We booked last second when we discovered that our 5 star boutique hotel was extremely dated and worn out. (Horrible) the Conrad is everything we had hoped for, beautiful modern rooms with plenty of space. Decor was perfect, bed and linens were fanta

Plussat: Hotel has great location. Walking distance from all attractions. Hotel design is classic. Staff is nice and friendly. Good English breakfast. I had birthday during our stay and hotel upgraded our room free of charge and grant nice cake.

Miinukset: Hotel restaurant for dinner nor exactly what i was expected for 5 star hotel. Seafood starters were great, but steaks and lamb for main course could be cooked better. But around hotel there are many nice restaurants so it is not the case.

Plussat: Perfect location. Great room - quiet clean and large. Staff really helpful as well.

Plussat: This was a nice hotel that well to do people stay at. There’s a doorman in a top hat and there are towels and bathrobes. I imagine that the nicer rooms have a whole bunch more stuff. Being poor, I booked the cheap room. It was nice.

Miinukset: It was tricky Working out how to turn the lights off. You may laugh, but it was very confusing.

Plussat: Located 5 minutes away from Trafagar Square, 2 minutes away from from Embankment tube station. Nice and helpful staff, spacious room, excellent varied buffet breakfast. The hotel is off Whitehall, very little traffic and very quiet.

Miinukset: No restaurants nearby.

Plussat: Comfortable bed

Miinukset: Breakfast

Plussat: Decor and Xmas decorations were beautiful

Miinukset: TV in shower was not working

Plussat: Nothing good to say. Extremely disappointing

Miinukset: I was downgraded from a deluxe room to a standard room (essentially.a closet)and my compensation was a 14 £ cocktail. The following day the y transferred me to a deluxe room and despite two request to make sure there were no feathers in the room...

Plussat: The location was in walking distance of many local sites, like Buckingham Palace, Trafalgar Square, Horseguards, London Eye, and Parliament. The staff were helpful and friendly, hotel was well kept. Had excellent food from their restaurant, 1212.

Plussat: Bathrooms very clean and staff are wonderful

Miinukset: Very old doors, carpet need to be changed, overall it worth 4 stars not 5

Plussat: service and cleanliness

Miinukset: WIFI in romm sucks

Plussat: Location was Amazing. Very close to the Thames, Trafalgar Square, Embankment Bridge, and Underground. Walking distance to Covent Garden, Leicester Square, Piccadilly Circus and Westminster. Loved the heated bathroom floor and towel rack.

Miinukset: The View in the room was not the best. Crane and workmen right outside our room. Marble on the floor needed repairs

Plussat: Stayed in a king suite . View from the room was fantastic and the absolutely stunning at night. The room was spacious and comfortable with very nicely appointed furniture and bed. The bathroom with the heated floor was very nice surprise. Doorman was wonderfully welcoming, the bellboys were quick and helpful and the concierge was professional and always pleasant and patient.

Miinukset: I asked for an early check in which wasn't possible and I understood this. However, when I returned at the regular check in time, the receptionist without checking with anyone, insisted the room still wasn't ready. Had to ask for the manager, who after checking with housekeeping, found the room was ready. Receptionist was not happy at being contradicted and was less than pleasant for the rest of the check-in process. Not offered breakfast discount on check-in so would have paid substantially more if I hadn't found out about the discount by accident. Stayed two nights. Mini-fridge was not restocked the second day. Took 45 minutes to get a bucket of ice and then felt guilty for asking for it when we found out the poor guy doing room service was the only one on duty. Seems like the hotel needs to amp up the staff numbers to provide the five star service you're paying for.

Plussat: Hotelli on hyvällä paikalla ja metro toisella puolella siltaa. Henkilökunta on avulias ja ystävällinen.

Miinukset: Ajoittain jonottamista respaan. Kokolattiamatto huoneissa.

Plussat: Parisänky oli erittäin hyvä myös selkäongelmaiselle kumppanille. Henkilökunta oli hyvin palvelualtista. Lapsiperheelle uima-allas hotellissa oli hyvä. Altaan vesi oli lämmintä, mutta allasalueen säännöt suomalaisesta näkökulmasta hassut, esim. alle 16-vuotias oli lapsi, joka ei saanut mennä saunaan lainkaan edes aikuisen valvonnassa.

Miinukset: Lapsen levitettävä vuodesohvasänky oli huono. Ero parisänkyyn oli merkittävä, kun parisänky oli erittäin hyvä.

Plussat: Location is central to everything

Plussat: Hyvä sijainti ja sinänsä hieno ja nykyaikainen hotelli

Miinukset: Hotelli on liian suuri. Kuin tehdas jossa on valtava määrä ihmisiä jokapaikassa. Melua ja jonottamista. Aamiainen oli vaatimaton ja ei vastaa millään tämän hintatason odotusarvoa. Aamiainen oli myös hyvin meluisa ja meidän yritettiin laittaa konferenssitilaan syömään maan alle koska olimme perhe. Siihen emme suostuneet. Kaikin puolin ala-arvoinen suoritus.

Plussat: The location was amazing. The hotel was very clean and the hotel staff was friendly and helpful.

Miinukset: Pool use was very limited. You have to pre-book your swims and are only allowed 30 minutes each day to swim. The staff at the spa front desk were rude and were not nice. No linens were provided for the sofa bed and we were told we could not have any.

Plussat: Location, free breakfast

Miinukset: No top sheet on bed Broken wake up calling system

Miinukset: Provide adjoining rooms as advertised. Better guest relations assistance. The GM is totally absent and uninvolved in hotel operations. Called twice for extra towels that never came.

Plussat: Spa ja aamiainen

Plussat: Lovely spacious rooms. Great location. Great facilities. Friendly staff.

Plussat: Breakfast not good

Miinukset: Breakfast, odor of the room.

Plussat: Quiet. Good cleaning service for room, except they kept forgetting to give us a bath mat. Rooms are inspected after being cleaned. Great location.

Miinukset: No free water in room. Lights are way too bright and not dimmable. Blinding. Bistro food at Brasserie Joel was mediocre at best and fairly expensive.

Plussat: convenient position

Miinukset: No