Lontoo hotellit lähellä Vauxhall Bridge

Plussat: My daughter and I were greeted like we were royalty. Everybody is friendly, efficient and professional. The Ritz is gorgeous and always clean. The servers are very proper and the food was fabulous. I would highly recommend The Ritz, because you will certainly not be disappointed.

Plussat: Breakfast was great, in a beautiful hall with lots of choices and fresh fruits. Location is superb, in the center of London. Beautiful and classy room, very spacious for a junior suite. However we stayed on 7th floor (top floor I think), the rooftop was a bit low.

Miinukset: Lobby is small and it was very crowded when we checked in, it took us very long time waiting for other guests. There are no sufficient sitting places in the lobby so I had to stand while I was waiting. Very expensive for family stay because we stayed in a suite room.

Plussat: Location and service was good

Miinukset: Problem with the room it was very small, offered improved room after two days

Plussat: Food choice excellent

Miinukset: Person in baseball cap at breakfast

Plussat: The interior was exceptional and screaming luxury throughout. On that part it did not disappoint.

Miinukset: The staff were extremely unwelcoming and somewhat judgemental. I lost count of how many times we were asked if we were staying at the hotel, perhaps because we didn’t quite suit the criteria of their usual guest being that I am a young, black woman and my friend is Asian. Walking around the hotel we were followed profusely, as if we were out of place despite following the dress code. Even the doorman letting us in and out a number of times assumed we were not guests. The morning after our overnight stay we were in the queue for breakfast, in front of us were two groups of white older residents and they were all greeted and asked ‘would you like a table for breakfast and for how many’ however as myself and my friend got to the front of the line, the member of staff looked us up and down in judgement and without greeting. In fact, it was then myself and my friend who had to ask for a table, to which he hesitated (in such a way that showed he didn’t believe we were guests) before then asking us for a room number. I’ve never felt so out of place considering that like any other guest, I also paid my money and deserved the same quality of treatment and respect. I have been to many luxurious environments and in comparison this was the worst! It was my birthday and I wanted to make it special with a stay at the hotel, however with the way I was treated I definitely will not be returning. I hate to bring this to an issue of race, but I was made to feel uncomfortable and as though my skin colour was inappropriate for the venue.

Plussat: The friendliness of everyone. They couldn’t do enough for you.

Miinukset: The actual temperature of the room. We were in room 705 and first of all a draft coming from the window. I sorted the heating out but all night the sound of the conditioning which seemed extra noisy all night. The actual room is really lovely but I would definitely not have this room again. The view was of so May roofs and as it was a special occasion thought our view would have been better. I was determined not to let it ruin my very special occasion though.

Plussat: Everyone was so welcoming Place was awesome!

Miinukset: Service at breakfast in dining room was terrible

Plussat: Got treated to a room upgrade which was lovely! Staff were very welcoming and helpful. Would really recommend to treat yourself for the night!

Miinukset: Nothing to report :)

Plussat: Everything

Miinukset: Being in a smoking floor

Plussat: The hotel is simply perfect. I can't fault the suite , it was everything it should be. The service was excellent.

Miinukset: Cannot fault the hotel or the staff.

Plussat: Kaiken kaikkiaan loistava palvelu kauttaaltaan, huomiointi ja "ystävällisyys".

Plussat: Breakfast Room Service (as restaurant was not open before I had to leave).

Miinukset: Everything else - courteous, but very unhelpful staff in resolving issues and making guests feel comfortable. Slow service - room not available on time - view from the room was looking at steampipes. One of my most disappointing hotel stays compared to expectations (and I visit London 6-10x annually). Room was old (it was clean) and not up to date for a luxury hotel.

Plussat: Respan nuorehko mieshenkilö neuvoi meille naisille vaihtoehtoreitin Catwickin lentoasemalle, kun maratoonarit olivat vallanneet Lontoon. Kiitos hänelle

Plussat: Best Hilton in London so far!

Plussat: Hyvä palvelu ja rauhalliset huoneet.

Miinukset: Aamiainen hyvä, muttei 5 tähden arvoinen.

Miinukset: Aamiainen oli huono, melko vähän valikoimaa, ei vastannut odotuksia 5 tähden hotellin aamiaisesta.

Miinukset: Tvs broken Wifi terrible

Plussat: Really nicely looking hotel, great staff. Clean and quiet, really nive stay..

Miinukset: I asked for a bath rather than shower but it wasn't provided. I also ordered some food which was very salty. the noodles were overcooked.

Plussat: Location is great and beds are comfortable . Amenities were standard but I like the size of the room and bathroom

Miinukset: Staff. I spoke with 3 front office /reception staff on 3 different occasions and they seemed all forced to do their job. Not a smile and not a hint of warmth. Badly needs training if they are to face hotel guests every single day

Plussat: So friendly and convenient for Tate Modern

Miinukset: Nothing

Plussat: Aamiainen oli erinomainen, terveellinen, laaja ja herkullinen. Ravintola oli erinomainen. Hotellin sijainti erittäin hyvä, hyviä ravintoloita, pubeja, metroasema lähellä sekä kävelysilta Tate Modernilta, mikä on myös hieno taidemuseo! Huone oli hyvä, hyvin hiljainen.

Plussat: Great experience for Christmas 2018 stay while visiting family in London. Will definitely stay again.

Plussat: The pool and shower in the room

Miinukset: hard to find parking and just wish the room was a little bigger

Plussat: location

Miinukset: online there was to be a piano bar............no piano bar

Plussat: Nothing good to say. Extremely disappointing

Miinukset: I was downgraded from a deluxe room to a standard room (essentially.a closet)and my compensation was a 14 £ cocktail. The following day the y transferred me to a deluxe room and despite two request to make sure there were no feathers in the room...

Plussat: The location was in walking distance of many local sites, like Buckingham Palace, Trafalgar Square, Horseguards, London Eye, and Parliament. The staff were helpful and friendly, hotel was well kept. Had excellent food from their restaurant, 1212.

Plussat: Location

Miinukset: Smelly drain in bathroom, no natural light

Plussat: Bathrooms very clean and staff are wonderful

Miinukset: Very old doors, carpet need to be changed, overall it worth 4 stars not 5

Plussat: the location was great and the staff was very friendly and helpful.

Miinukset: the mini bar was supposed to be included but was never re-stocked after the first day.. it was supposed to be a river view room but the only view was from the bathroom sitting on the toilet and we were on the 6th floor so it wasn't like we were at street level.... and the bathroom vanity light was burned out and never replaced after i told them about it.

Plussat: Great property. Real close to everything.

Miinukset: I do not believe it was entirely worth the money. We paid extra for a river view that basically had a view of a tree.

Plussat: We were upgraded to a suite , which was super, nice touch of luxury with great attention to detail. Very comfortable bed.

Miinukset: Slightly noisy from the large ducts outside of the windows

Plussat: service and cleanliness

Miinukset: WIFI in romm sucks

Plussat: Location was Amazing. Very close to the Thames, Trafalgar Square, Embankment Bridge, and Underground. Walking distance to Covent Garden, Leicester Square, Piccadilly Circus and Westminster. Loved the heated bathroom floor and towel rack.

Miinukset: The View in the room was not the best. Crane and workmen right outside our room. Marble on the floor needed repairs

Plussat: The room was very comfortable. Jason on the door was fantastic and went the extra mile. Overall a good, but not great, hotel - comfortable and very well located.

Miinukset: Evening reception staff were poor, we found it very difficult to have calls answered. The food at dinner was disappointing.

Plussat: Stayed in a king suite . View from the room was fantastic and the absolutely stunning at night. The room was spacious and comfortable with very nicely appointed furniture and bed. The bathroom with the heated floor was very nice surprise. Doorman was wonderfully welcoming, the bellboys were quick and helpful and the concierge was professional and always pleasant and patient.

Miinukset: I asked for an early check in which wasn't possible and I understood this. However, when I returned at the regular check in time, the receptionist without checking with anyone, insisted the room still wasn't ready. Had to ask for the manager, who after checking with housekeeping, found the room was ready. Receptionist was not happy at being contradicted and was less than pleasant for the rest of the check-in process. Not offered breakfast discount on check-in so would have paid substantially more if I hadn't found out about the discount by accident. Stayed two nights. Mini-fridge was not restocked the second day. Took 45 minutes to get a bucket of ice and then felt guilty for asking for it when we found out the poor guy doing room service was the only one on duty. Seems like the hotel needs to amp up the staff numbers to provide the five star service you're paying for.

Plussat: Location, old building, park outside.

Miinukset: No fridge. A fridge is essential.

Plussat: I always stay at this hotel when I am in London. Staff very friendly, rooms good, area quiet.

Plussat: Friendly efficient staff, well appointed room, comfy bed.

Miinukset: Room was a little small

Plussat: The hotel is very good, nice and clean. The room is big enough, everything looks new. Very good location for sightseeing. It takes 10 minutes walk to Victoria stop, Buckingham palace, river bank.

Miinukset: Concierge service should be more proactive

Plussat: fantastic

Miinukset: nothing

Miinukset: No service spirits Bad attitude

Plussat: Hyvä sijainti rauhallisen kadun varrella puistoa vastapäätä kuitenkin lähellä parlamenttitaloa ja Victorian asemaa.

Plussat: Lovely welcome. I arrived early and prepared to have a coffee and wait. My room was ready and they kindly let me check in early. I really liked my room, it was spacious, well appointed, spotlessly clean with a high attention to detail. The winning point for me was the complimentary GIANT LOTUS biscuits!!! Had a well stocked mini bar, I had a nosey but didnt use it. Good sized desk and bed where I could spread out my documents and prepare for my meeting. Comfy bed, I slept like a log. The hotel was just a stones throw from my destination. Overall I really enjoyed my stay and would recommend.

Miinukset: Bathroom floor was incredibly slippy, even with wearing slippers.

Plussat: Quite large rooms.

Miinukset: Bar staff not always available at the bar.

Plussat: Siisti ja viihtyisä

Miinukset: Henkilökunnan epäluuloisuus meitä kohtaan, huonehinnan ja minibaarin pantin periminen moneen kertaan. Jatkuvat epäselvyydet mm. Ovikortit eivät yhtäkkiä toimineet, minibaari lukittiin. Joka kerta kun kävi respassa asioimassa piti käyttää Visa-korttia kortinlukijassa.. outoa toimintaa.

Miinukset: Minibaari ei toiminut ja tämä oli henkilökunnalla jo tiedossa sinne mentäessä mutta mitään ei tehty. Aamupalalla ei mitään tuoretta tarjolla.

Plussat: Aamiainen oli loistava, ei voisi enempää toivoa. Hotelli oli erittäin viihtyisä ja moderni. Pyynnöstä saimme myös huoneen, josta hyvä näköala kaupungille. Metroasema lähes kivenheiton päässä, eikä ole pitkä matka kävellenkään Westminsterin siltaa pitkin esim. Big Benille. Siivous joka päivä!

Miinukset: Lisäsänky oli erittäin muhkurainen ja epämukava nukkua. Aulassa ja oleskelutiloissa oli jokin hyvin voimakas tuoksu/ raikaste. Vaikka emme ole hajusteyliherkkiä, tämä tuoksu häiritsi aika lailla. Allasosasto läkähdyttävän kuuma ja kostea.Siellä ei kauan pystynyt kuumuuden takia olemaan.

Plussat: Uima-allas ja saunat olivat todella mukavia! Henkilökunta todella auttavaista!

Plussat: The location.

Miinukset: I stayed at this hotel with my mom for 5 days while on holiday. I don't recommend it. It's overpriced for the amenities provided. The pool is mediocre: it's very small and only good if you have restless children (there's only 5 lounge chairs). The gym was ok. Twice the cleaners did not come to our room as required, and we even ran out of toilet paper because, when the cleaner did come, she did not leave any toilet paper! There's free wifi which was good and the many tv channels. The location is basically the main attraction. My 2 cents is that find a hotel without the gym and pool, and go for the location to save money. And find a hotel with reliable cleaners that speak at least basic English. None of my cleaners spoke any English and did not understand words like toilet paper...

Plussat: Modern room with all the gadgets. Nice staff and feels very new and clean.

Miinukset: Ironing board and iron awful! Quite small room and no full length mirror apart from next to bed where you can't see. No dressing table to sit down to put on make up or dry hair etc

Plussat: Erinomainen aamiainen: ylitti odotukset.

Miinukset: Vastaanottoaulan tiloissa vahva ilmanraikastimen tuoksu. Uima-allas ruuhkainen päiväaikaan, kun lapsilla pääsy uimaan.

Plussat: the room the whole set up how everything was so close to get to,

Miinukset: nothing it was all perfect, not dorchester but perfect

Plussat: Huone oli siisti ja hyvin varusteltu. North Lambeth metroasema vastapäätä hotellia ja Waterloon asema muutaman minuutin kävelymatkan päässä. Erittäin hyvä sijainti kaupungissa liikkumista ajatellen. Aamiainen oli hyvä.

Miinukset: Sijainti juna-aseman, sairaalan ja ambulanssien aseman lähellä aiheuttaa erittäin paljon melua yötä päivää, eikä hotellissa ole mitenkään äänieristetyt ikkunat.

Plussat: Friendly staff Very clean

Plussat: perushyvä aamiainen. Hyvä sijainti metroaseman vieressä.

Miinukset: Suihkusta olisi voinut tulla reippaammin vettä

Miinukset: Puolisoani häiritsi se, että kylpyhuoneosastoon ei ollut erillistä ovea.

Plussat: The hotel was amazing and the rooms are nice also the location is the best thing

Miinukset: The cleaner lady took 7 pounds from my room and when i told the hotel front desk they advise me to call the police.

Plussat: Very clean, modern, near the underground station.

Miinukset: I was charged for 3 items from the mini bar without even be asked first for confirmation. I didn’t use anything from the mini bar, so I was not happy to see that on the invoice AFTER I have already paid. I was told they will do a refund, but this didn’t happen yet. Dear Kadi, please ask first your customers for confirmation. 25 £/night is retained, which make you feel like a possible thief...I know some hotels are used to do this, but it is not comfortable for the customers,m. And you receive the money back usually after one month.