Lontoo hotellit lähellä Vauxhall Bridge

Plussat: The Executive Suite was comfortable and beautiful decor. We stayed here for 2 nights with late checkout. Lounge access was nice, lots of choice (food/drink) Staff were friendly and helpful

Miinukset: .

Plussat: The location was the best part of this hotel. It was close enough to all attractions.

Plussat: The atmosphere of this hotel is so good. I like most the oxbo restaurant and the distillery cafe!

Miinukset: Everything was perfect

Plussat: The perfect location, beautiful communal areas and friendly efficient staff

Miinukset: We had an accessible room which was right next to the lift and had no bath. But we didn't ask to be moved which we probably should have in hindsight

Plussat: Respan nuorehko mieshenkilö neuvoi meille naisille vaihtoehtoreitin Catwickin lentoasemalle, kun maratoonarit olivat vallanneet Lontoon. Kiitos hänelle

Plussat: Everything

Miinukset: Nope

Plussat: The design/space/bathroom/colour scheme was all superb

Miinukset: My partner said she needed better lighting and mirror on the table to do her makeup

Plussat: Bed was really comfortable and hotel was maintained to a good standard.

Miinukset: Firstly, we called the hotel before booking to ask if pool, sauna and steam room were available for paying guests. After first being unsure they confirmed uncertainly that this was the case. We booked and then found out there was no sauna or steam room (the whole reason for our stay). At reception upon arriving, Ana was again uncertain about different aspects of the stay. She also entered my card and inputted an extra £50 without having the courtesy to explain that this was for a deposit (have no problem paying a deposit but it’s good service to be explained why before taking the money). For breakfast in the morning we were shown the table without being told to follow. The breakfast we were sat and then realised to have food from the restaurant itself it was all extras. Upon leaving the restaurant we said bye and thanks and the front of house completely blanked us. We got back to the room and called about a late checkout (1pm complimentary and 2pm if the hotel was quiet). The concierge staff had already confirmed it was quiet so 2pm was likely. On the phone this was another opportunity to try and get add ons - it was only after some debate that we got 2pm for free (we were pushed and pushed for £20 even though the hotel was ‘quiet’). Upon checking out, after already been charged £219 for the room and £50 deposit (went straight out of my account on monzo) we had another member of staff at reception attempt to take £219 again. I am certain that getting the £50 deposit back will also be hassle. All in all, it felt like all staff were untrained and unsure and the vibe of the hotel was to try and get as much money from add ons as possible.

Plussat: Chic hotel. Sparkling wine upon arrival. Very comfortable beds. Nice bar. Mostly friendly staff. Nice toiletries supplied as well as daily water bottles.

Miinukset: Check-in and check-out took way too long. Upon check-in they wanted to charge us way too much and it took quite a while to sort things out. When we went to our rooms we were assured the issue was solved. However, upon check-out, they wanted again to charge us (there were 3 rooms in our booking) the wrong amount and it took over 1/2 an hour to resolve the issue. One of the counter staff repeatedly coughed without any attempt at covering her mouth which caused us some distress considering the covid 19 status. Missed an in the room tea and coffee making facilities and a ice machine in the hallways. Complicated wi fi system, only worked for one of the three days we stayed. Seemed they were trying to charge for wi fi which is in 2020 assumed a standard in a 5 star hotel.

Plussat: Everything was great. This will be our hotel for future London stays. Excellent staff.

Plussat: Aamiainen oli erinomainen, terveellinen, laaja ja herkullinen. Ravintola oli erinomainen. Hotellin sijainti erittäin hyvä, hyviä ravintoloita, pubeja, metroasema lähellä sekä kävelysilta Tate Modernilta, mikä on myös hieno taidemuseo! Huone oli hyvä, hyvin hiljainen.

Plussat: The friendly and helpful staff were extremely welcoming. I don't normally stay at such nice hotels and felt a little awkward, but they were unpretentious and lovely from the moment we walked up.

Miinukset: I felt silly but the lights in the room were very confusing. Hard to figure out how to only have one light on at a time.

Plussat: Hospitality was fantastic! Staff could not have been more accommodating!

Plussat: The service from staff was excellent, very friendly and small little touches to enhance your stay. Breakfast was amazing, in a beautiful room. The location is perfect for exploring central London, so near Buckingham Palace.

Miinukset: The room although beautifully decorated was quite small, although the bathroom was large.

Plussat: I would have liked it very much but the fact that you have sent me a questionnaire when we spent the last week cancelling the trip goes to show how attentive your system is!!

Miinukset: We didn't get there

Plussat: Great location

Miinukset: £18 for a vodka and coke and £9 per pint. What’s more all bills have a 12.5% discretionary service charge which isn’t brought to your attention. Bar staff also have poor English and are unhelpful and rude.

Plussat: Ovimiehestä

Miinukset: Kylpytuotteista

Miinukset: An extremely hard bed which was not at all comfortable. The hotel fittings and general look is very tired and dated.

Plussat: location was great

Miinukset: the room was tiny & the shower had to movable headshower

Plussat: The staff were friendly and very helpful.

Plussat: The hotel was older than expected. The shower had issues delivering water at the correct temperature. Maintenance had to be called to resolve. The staff was very helpful in every request. The quality of food at the bar could be improved.

Plussat: old charm

Plussat: Breakfast was good. Downstairs was nice.

Miinukset: The rooms were old and not well maintained. The shower flooded the bathroom. Rooms were small.

Plussat: The staff, location and general facilities were of a very good standard.

Miinukset: The only negative was the size and facilities in the room. The cupboard space was minimal and bathroom was tiny.

Plussat: Hotel beautiful staff fantastic restaraunt fantastic.

Miinukset: Very disappointed couldn't use pool as this was one of the reasons I picked this hotel and no compensation was offered used the sauna which was great.

Plussat: The best hotel in london

Miinukset: Excellent Hotel

Plussat: Iconic location, well appointed, staff just fantastic.

Miinukset: The breakfast was quite ordinary and thus overpriced.

Plussat: Location excellent, staff super, food excellent,breakfast was super

Miinukset: Swimming pool was closed

Plussat: The location

Miinukset: House keeping department did not provide shampoos and body soaps on daily basis . They did not keep tissues in room . They did not keep umbrella in the room.

Plussat: The historic building, its location and views, and high quality furnishings and amenities throughout

Plussat: Clean, modern well kept good location good views

Plussat: Todella mukava kun ei kuulunut kaupungin hälinä! Erinomainen sänky sai hyvin nukuttua!

Plussat: Location, service was great.

Miinukset: Not applicable

Plussat: The club lounge staff were excellent and very friendly. The location of the hotel was close to everything.

Miinukset: The taxi service was very limited due to road work. The hotel seemed to be understaffed. We requested a late check out and were given a 2:00pm checkout only to be called twice and had housekeeping come into the room while I was getting in the shower . They let us know that their next guests had already arrived and were waiting for the room. Our stay included airport transfers and we had given them all our flight departure information, but on our departure day they had not arranged transportation and we had to just pay for a taxi ourselves. The hotel felt like it needed more organization . The hotel is in a historic building and the walk from the lift to our room was very long. The lifts were also were creaky and half way during our stay one lift quit working.

Plussat: Great location and a very nice hotel. They seem more like a 4 star than a 5 star hotel though.

Plussat: Great location, friendly helpful staff, bar was very nice, breakfast was very good

Miinukset: Bit like being in a maze to find room, long walk, next time will ask for a room nearer the lift.

Plussat: The food

Miinukset: The bed was really bad. I explained three times that the bed was no good, but Only thing the could do was to put an extra drape on the bottom. After three times And five household people coming over, I just gave up... terrible

Plussat: Hotelli oli hyvällä sijainnilla lähellä keskeisiä nähtävyyksiä ja metroasemia. Lähistöllä oli myös apteekki sekä ruokakauppa. Kahden makuuhuoneen sviitti oli viisihenkiselle perheelle todella mahtava ja näkymät huikeat 14 kerroksesta. Asiakaspalvelu oli myös priimaa. Seuraavalla Lontoon reissulla tiedämme mihin majoitumme

Miinukset: Viimeisenä iltana yläkertaan tuli kovaäänisiä asukkaita jotka siirtelivät kalusteita ja tiputtelivat tavaroita pitkin lattioita, äänieristys ei ollut kovin hyvä. Aamupala ei myöskään ollut mitenkään ihmeellinen.

Plussat: Hotelli on hyvällä paikalla ja metro toisella puolella siltaa. Henkilökunta on avulias ja ystävällinen.

Miinukset: Ajoittain jonottamista respaan. Kokolattiamatto huoneissa.

Plussat: Great location, near plenty of attractions and near by stores. Rooms are nice.

Miinukset: Staff are confusing, somewhat selective as to who they wish to apply hotel policies to. Limited service (maybe due to covid 19) nothing is really complimentary even though the hotel rates are expensive. Expect to pay for every detail down to a simple bottle of water.

Plussat: Parisänky oli erittäin hyvä myös selkäongelmaiselle kumppanille. Henkilökunta oli hyvin palvelualtista. Lapsiperheelle uima-allas hotellissa oli hyvä. Altaan vesi oli lämmintä, mutta allasalueen säännöt suomalaisesta näkökulmasta hassut, esim. alle 16-vuotias oli lapsi, joka ei saanut mennä saunaan lainkaan edes aikuisen valvonnassa.

Miinukset: Lapsen levitettävä vuodesohvasänky oli huono. Ero parisänkyyn oli merkittävä, kun parisänky oli erittäin hyvä.

Plussat: 24hour room service, and the room was very comfortable

Plussat: Location is central to everything

Plussat: Great location

Plussat: I aaw the ad in booking.com

Miinukset: There are too many People in one room close together I goring

Plussat: Henkilökunta ystävällistä, joskin varsin tietämätöntä esim kylpylän toiminnasta

Miinukset: Hotelli kallis tasoonsa nähden. Esimerkiksi kylpyhuoneen lavuaarin vesi saattoi muuttua sekunnissa sopivan lämpöisestä tulikuumaksi. Pienille lapsille vaarallista.

Miinukset: Provide adjoining rooms as advertised. Better guest relations assistance. The GM is totally absent and uninvolved in hotel operations. Called twice for extra towels that never came.

Plussat: Breakfast not good

Miinukset: Breakfast, odor of the room.