Lontoo hotellit lähellä Spencer House

Plussat: Spectacular in every way

Miinukset: Not being able to stay longer

Plussat: Great location, very grand, good staff

Miinukset: Pricey and a little dated

Plussat: despite being over motor court, room was very quiet, everything was well designed, staff was extremely helpful, bathroom was tremendous, restaurant was great. Very little (if anything) to actually complain about. Top-notch.

Miinukset: gym facilities were modest as was pool, but not a terribly big deal as most hotel gyms have a limited offer.

Plussat: Sängyt aivan ihania.

Miinukset: WC tilasta löytyi naulasta hius donitsi, joka oli aivan hiuksia täynnä. Ällöttävää.

Plussat: very luxurious hotel in a good location of London. definately would go back to the hotel at my next visit.

Miinukset: not much..

Plussat: The staff here really bend over backwards to make you happy - I was super impressed!Great, spacious gym. Cool lobby, well located. Good for business travel, couples or family trip.

Miinukset: Bathrooms are very small. Paint in room starting to look a little shabby. Cafe in hotel is not the best value but lots of Options on the area.

Plussat: We liked the hotel itself - it is very beautiful - inside and outside. The staff was very nice and helpful, the room was spacious, beautiful and clean, the location is great. We appreciated everything about our stay and had really nice time there.

Plussat: The room and amenities were outstanding in terms of quality. The location is a beautiful historic building right on Russell Square and a very short distance to the tube station.

Miinukset: The shower was the best I have had in any hotel anywhere but it did overflow into the bathroom a bit until I figured out how to minimize the flow.

Plussat: I like the renovation of the hotel and the design and staff are very friendly.

Miinukset: The breakfast wasn’t great, for the price they charged (on top of the room), I would expect more and better. The bathroom was great, but the shower is not hot enough, seems there is a temperature restriction. Apart from that, everything is amazing!

Plussat: Location is excellent, just round the corner from the tube. Staff extremely helpful and friendly.

Plussat: The whole hotel is beautiful and interesting, like something out of Upstairs, Downstairs. Our room was especially lovely, with a canopy bed, marble bathroom and all the amenities.

Miinukset: The cost of eating or drinking in the hotel was unbelievably high. We ate breakfast there one day but quickly learned that a Manger, nearby, had better food for much less money.

Plussat: The staff were very friendly and helpful

Miinukset: The room was a little cold

Plussat: Hyvä sijainti, mukavat huoneet ja palvelu

Plussat: This is a lovely hotel. It’s architecture and decor is wonderful and all of the staff are smiling, courteous and helpful.

Miinukset: A little too expensive!

Plussat: The building and refurbishment is fantastic, lovely fixtures and the bar was great

Miinukset: The restaurant was very disappointing. The launch chef is no longer there and the current menu is under-whelming to say the least. We were the only diners on a Saturday night from 6.45-8 and then the staff started prepping for breakfast which was not what you expect, especially from a hotel of this quality

Plussat: Everything, this hotel was probably my favorite of any hotels I have ever stayed in.

Miinukset: No, the hotel was incredible.

Miinukset: No cell phone reception in room. Irritating and irritating pipe music which was very loud in the lobby and surrounding areas.

Plussat: Perfect location and the staff were amazing. So friendly and always smiling - nothing was too much trouble. The room was comfortable and light. The bed was very comfortable and free bottle waters were a nice touch. Amazing en-suite, nice powerful shower.

Miinukset: I didn't like the perfume pumped through the air-con in the corridors and bedrooms. Infact we had to be moved as I suffer from asthma and it was effecting my breathing to a none perfumed floor (5) and room. The corridors are too dark, felt like a ship..

Plussat: beautiful rooms and public spaces

Plussat: Location and room, very good decor,

Miinukset: made to pay extra £50 on arrival? and still not received it back 5 days later

Plussat: Everything was great, from room, to staff to location, we were visiting the theatre and it was in perfect walking distance.

Plussat: Great location. Room bright and comfortable. Staff very helpful and happy

Plussat: In the center of the London. Friendly staff.

Miinukset: Noisy and uncomfortable bathroom facilities. Thin door, very good audibility. Strange window blinds without regulation.

Plussat: Vikki in the restaurant was ace !

Plussat: Staff were great! Excellent location, only a few minute walk from major sites. The lobby and room scent were delightful! The decoration was modern and tasteful. Turn-down service was nice.

Miinukset: Room was small.

Plussat: The view was great and the bed was comfortable. Staff were pleasant

Miinukset: No water in the room, bathroom door (can’t shut it quietly it’s a faff) and room was very small.

Miinukset: A beautiful hotel with great staff

Plussat: Location and breakfast

Miinukset: I would say there is a difference between it and the Shangri-La. I think it's a nice 4 star hotel. I am not sure it belongs in group with 5 star hotels.

Plussat: Was able to check in earlier

Miinukset: No bathrobe which was promised, no body lotion, no slippers, no complimentary water. I mentioned about the water during check-out, they promised not to charge me for mini-bar, but then still charged - not very nice. And complimentary water is the standard for their rooms at check-in. Very disappointing

Plussat: Aaamiainen hyvä. Sijainti hyvä.

Miinukset: Huone 1- kerroksessa suoraan maanalaisen linjan yläpuolella; melusta johtuen ei mitenkään ole 4 tähden huone!

Plussat: Beautiful hotel with very friendly and welcoming staff. The rooms were comfortable and the location was excellent. We would definitely stay here again. The check-in staff were especially friendly and helpful.

Miinukset: We were only passing through and since it was a quick trip we didn't get to experience the afternoon tea service or the spa. We would've loved to have more time, but our schedule was quite full.

Plussat: Location is great

Miinukset: Call in advanced to inform the hotel that my flight rescheduled, hotel receptionist put me on hold and no response. Concierge giving wrong information, and that when I arrived at that location, the place does open on Sunday.

Plussat: Bed super comfy , location is good . Staffs are very friendly !

Miinukset: The room we have stayed (room 434) in a terrible condition . Need serious remodeling .Nothing like they posted on the internet . The draw of night stand is very dirty , lots of crumbs . Feels like three stars only .

Plussat: Hotelli oli erinomaisella paikalla ja henkilökunta oli ystävällstä. Erittäin rauhallinen hotelli. Aamiainen oli hyvä ja muna-allergiselle lapsellemme paistettiin erikseen herkullisia pannukakkuja.

Miinukset: Aamiaiselle jouduimme jonottamaan, koska tila oli melko pieni. Vanhassa talossa oli hyvin epätasaiset lattiat, jotka oli peitetty kokolattiamatoilla. Tilavan perhehuoneemme ikkunasta näkyi vain talon seinä ja toinen ikkuna.

Plussat: Erittäin ystävällinen henkilökunta, todella siistit huoneet. Aulan drinkkibaari oli myös erittäin tyylikäs. 10/10

Plussat: What a delightful hotel. We were in the middle of the Carona virus so the hotel was very quiet. The spa was closed for obvious reasons but we were there for just one night so not an issue. Staff were amazing and food was also amazing.

Miinukset: Our corridor smelled of sewage, but our room was fine.

Plussat: Vastaanottoaula ja hotellin siisteys.

Miinukset: Kohdallemme sattunut vastaanottovirkailija ei toivottanut meitä lainkaan tervetulleeksi! Lisäksi palvelu kesti kauan ja meille annettiin epäviihtyisä ja ankea huone ilman kunnon ikkunaa ja joka sattui olemaan myös varattu, ja huoneessa oli toisen asiakkaan tavaroita! Saimme tilalle huoneen, joka sinänsä oli OK, mutta tunnelma oli jo vähän pilalla, koska olimme varanneet hotellin juhlistaaksemme merkkipäiväämme. Olin aiemmin ennen saapumista pyytänyt myös toimittamaan etukäteen kukkia huoneeseen, mutta tätä koskeva vastaus tuli minulle vasta liian myöhään seuraavana päivänä. Hotelli voisi kiinnittää enemmän huomiota kestävään kehitykseen ja ympäristöasioihin. Pyyhkeitä ei olisi tarvinnut vaihtaa joka päivä ellei erikseen pyydetä. Lisäksi joka kerta kun olimme lähteneet muutamaksi tunniksi pois huoneesta ja sammuttaneet kaikki valot ja TV:n pois päältä, oli palatessamme siivoojan käynnin jäljiltä huoneen ja kylpyhuoneen kaikki valot päällä ja hotellin mainosfilmi televisiossa pyörimässä! Tämä oli häiritsevää ja ihan turhaa energian tuhlaamista!

Plussat: Matkustan Lontooseen joka kuukausi (työ) ja olen ollut lukuisissa hotelleissa., useimmiten 5 tähden. Tämä kyseinen hotelli ilmoitetaan 4 tähteä , jota ihmettelen.palvelu on aivan omaa luokkaansa, siisteys....paremmin ei voisi olla. Tämä hotelli hakkaa mennen tullen lukuisat ns.5 tähden majoituspaikat. Henkilökunta näkee kaiken ja on aina paikalla. Hotellin johto ansaitsee suuren kiitoksen, kaikki toimii paremmin kuin hyvin. Kiitos!

Plussat: Room was nice. Love the location of this hotel.

Miinukset: Our booking got charged on one credit card. There were two rooms with two separate credit cards given to the desk person

Plussat: Excellent location. Comfortable and clean. A great breakfast including an Asian/Indian option that was surprisingly excellent.

Miinukset: Slightly dated ....

Plussat: Henkilökunta oli ystävällistä ja huomaavaista. Aamiainen oli hyvä. Ainoa miinus oli, että ruuhkan takia yhtenä päivänä pyydettiin siirtymään pois ruokailutilasta. Tarjottiin kyllä mahdollisuus saada kahvi lobbyyn.

Miinukset: booking.comin mainoksen mukaan oli ilmainen wi-fi ja minulta laskutettiin 25 puntaa

Plussat: Location and Room

Plussat: Conveniently located, comfortable;e bed, very friendly welcome. Good late night bar food service

Miinukset: Inward facing room

Plussat: The location and stunning views of the Thames and London-Eye are a massive plus. The rooms are quite comfortable but don't expect an elegant breakfast.

Miinukset: Some areas of the hotel come across as dated. I didn't like the combined shower/bathtub set-up and would have preferred if the room came with a stand-alone overhead shower. The check-in time was ridiculously delayed, due to what front-desk staff termed as 'housekeeping'. This turned out to be a massive inconvenience, given that I'd been traveling for 10 hours non-stop and had an arrival itinerary which was disrupted.

Plussat: Very close to all main places of London

Miinukset: The furniture - there was a nail in the back of an armchair, so my husband cut his back with this nail TV in bathroom didn't work

Plussat: Prime location, friendly staff, reasonable price

Miinukset: Small elevator,

Plussat: Exterior of building amazing! Location perfect for playhouse theatre, comfortable and quiet. Breakfast great.

Miinukset: A Little dated, interior not five star. A little more info on how to work bathroom tv as this did not work.

Plussat: Minibaari ilmainen. Rakennuksessa historian havinaa.

Miinukset: Aamiainen olisi voinut olla laadukkaampi.

Plussat: Nothing good to say. Extremely disappointing

Miinukset: I was downgraded from a deluxe room to a standard room (essentially.a closet)and my compensation was a 14 £ cocktail. The following day the y transferred me to a deluxe room and despite two request to make sure there were no feathers in the room...

Plussat: Bathrooms very clean and staff are wonderful

Miinukset: Very old doors, carpet need to be changed, overall it worth 4 stars not 5

Plussat: service and cleanliness

Miinukset: WIFI in romm sucks

Plussat: The reception staff were very pleasant upon arrival. The location was excellent.

Miinukset: The bar on the Friday was closed until 5pm with no explanation. I requested a first aid kit from reception and phoned twice for which they never provided. The TV in the bathroom was broken. The staff in the restaurant were rude and abrasive and the service was slow. It was extortionately overpriced even with the resident discount.

Plussat: Stayed in a king suite . View from the room was fantastic and the absolutely stunning at night. The room was spacious and comfortable with very nicely appointed furniture and bed. The bathroom with the heated floor was very nice surprise. Doorman was wonderfully welcoming, the bellboys were quick and helpful and the concierge was professional and always pleasant and patient.

Miinukset: I asked for an early check in which wasn't possible and I understood this. However, when I returned at the regular check in time, the receptionist without checking with anyone, insisted the room still wasn't ready. Had to ask for the manager, who after checking with housekeeping, found the room was ready. Receptionist was not happy at being contradicted and was less than pleasant for the rest of the check-in process. Not offered breakfast discount on check-in so would have paid substantially more if I hadn't found out about the discount by accident. Stayed two nights. Mini-fridge was not restocked the second day. Took 45 minutes to get a bucket of ice and then felt guilty for asking for it when we found out the poor guy doing room service was the only one on duty. Seems like the hotel needs to amp up the staff numbers to provide the five star service you're paying for.