Lontoo hotellit lähellä Theatre Royal, Drury Lane

Plussat: We liked the hotel itself - it is very beautiful - inside and outside. The staff was very nice and helpful, the room was spacious, beautiful and clean, the location is great. We appreciated everything about our stay and had really nice time there.

Plussat: The room and amenities were outstanding in terms of quality. The location is a beautiful historic building right on Russell Square and a very short distance to the tube station.

Miinukset: The shower was the best I have had in any hotel anywhere but it did overflow into the bathroom a bit until I figured out how to minimize the flow.

Plussat: I like the renovation of the hotel and the design and staff are very friendly.

Miinukset: The breakfast wasn’t great, for the price they charged (on top of the room), I would expect more and better. The bathroom was great, but the shower is not hot enough, seems there is a temperature restriction. Apart from that, everything is amazing!

Plussat: Loistava sijainti. Kaunis interiööri. Tilava huone. Hyvä sänky.

Miinukset: Aamiainen (a la carte) lievä pettymys.

Plussat: Location is excellent, just round the corner from the tube. Staff extremely helpful and friendly.

Plussat: The whole hotel is beautiful and interesting, like something out of Upstairs, Downstairs. Our room was especially lovely, with a canopy bed, marble bathroom and all the amenities.

Miinukset: The cost of eating or drinking in the hotel was unbelievably high. We ate breakfast there one day but quickly learned that a Manger, nearby, had better food for much less money.

Plussat: The staff were very friendly and helpful

Miinukset: The room was a little cold

Plussat: Hyvä sijainti, mukavat huoneet ja palvelu

Plussat: This is a lovely hotel. It’s architecture and decor is wonderful and all of the staff are smiling, courteous and helpful.

Miinukset: A little too expensive!

Plussat: The building and refurbishment is fantastic, lovely fixtures and the bar was great

Miinukset: The restaurant was very disappointing. The launch chef is no longer there and the current menu is under-whelming to say the least. We were the only diners on a Saturday night from 6.45-8 and then the staff started prepping for breakfast which was not what you expect, especially from a hotel of this quality

Plussat: Everything, this hotel was probably my favorite of any hotels I have ever stayed in.

Miinukset: No, the hotel was incredible.

Miinukset: No cell phone reception in room. Irritating and irritating pipe music which was very loud in the lobby and surrounding areas.

Plussat: The hotel has an excellent location and a very nice atmosphere. I also enjoyed the restaurant recommendations made by the concierge.

Miinukset: The room was a bit noísy (I lived on the second floor).

Plussat: The size of the Junior suite was wonderful!

Miinukset: The room was a little old and had some cracks in the wall joints. They didn't have any pull in area if you arrive by car. We weren't aware of this from the descriptions and had to drive around the area to find a parking garage and then roll our luggage a few blocks to the hotel.

Plussat: the three consierge gentlemen we spoke to were very helpful

Miinukset: Staff maybe might smile. If applicable make sure you get your Harrods voucher. We had to ask even though it was included in our package.

Plussat: big bathroom and unique decoration of the room.

Miinukset: there was no fridge and safe box in the room. there is no concierge most of the time. staff are not professional.

Plussat: Hotel room was warm and comfortable, as the weekend weather was poor it was nice to get back to an inviting room.

Miinukset: Delay in breakfast - although once we got fed it was great.

Plussat: Sijainti erinomainen!

Miinukset: Saamamme huone etc. eivät vastanneet tilaamaani!

Plussat: Sijainti oli hyvä, metroasema on aivan hotellin vieressä

Miinukset: Vanha rakennus, huoneessa oli kylmä ja ikkunat eivät eristäneet kadulta tulevaa melua lainkaan. Aamiaishuone oli kuin sauna, joten aamiaisen "nauttiminen" oli todella epämiellyttävää. Henkilökunta vastaaotossa oli keskimäärin epäystävällistä ja hieman ammattitaidotontakin.

Plussat: kohtalaisen erinomainen, tilavat huoneet

Plussat: Hotellin aamiainen oli mahtava ja henkilökunta erittäin ystävällistä. Hotelli on valtavan kokoinen, mutta silti sai olla ihan rauhassa. Salissa järjestettävät juhlat kuuluivat hyvin huoneeseen, mutta ne hiljenivät 23-24 mennessä.

Miinukset: Henkilökohtaisesti valitsisin ehkä seuraavan kerran vähän vähemmän hienon hotellin.

Plussat: Sijainti oli loistava, ja lisäksi liikenneyhteydet hotellilta erinomaiset.

Miinukset: Hotellihuone oli kahdessa tasossa niin, että kylpyhuone oli eri kerroksessa kuin makuuhuone. Hyvin epäkäytännöllistä.

Plussat: The food was excellent, the staff most helpfull.

Miinukset: The first room offered was very very poor ,we had to pay extra to get an half decent room

Plussat: simply the way in which the staff treated us with so much respect, after we had a couple of problems with our room to start with, they showed alot of kindness, booked us into a different hotel for the first night, free of charge, and then upgraded us to a lovely room for our second night stay in london, we felt very well looked after.

Plussat: Great location / very snazzy set up / very welcoming staff.

Miinukset: The bar prices in the roof top bar were extortionate.

Miinukset: Hotel was awful, lousy room service, the fire alarm went off, the food was not great, and the amenities were not great. way overpriced for what it is.

Plussat: I wanted to express our gratitude for the delivery of a microwave to the room. My partner has celiac disease and it was very difficult to find food that was free from cross contamination-- just being able to have hot meals was wonderful. Thank you!

Plussat: Location was close to the Tate Modern.

Plussat: The location and the accommodations that the staff made.

Plussat: Probably the best value for money hotel in all of London! Decor is fantastic and very modern. Staff are also amazing.

Miinukset: Check in times are weird but I think that applies to most hotels.

Plussat: Friendly Staff, clean and comfortable room. Excellent location, even if not close to a tube station.

Miinukset: Nothing, it was all good. However, the Coronavirus did prevent a few of our planned activities, such as an evening at the Theatre.

Plussat: Good attitude from the staff at the reception

Miinukset: Noise during the night on the hall, where drunk guests from other rooms were too noisy and making a mess (eg left garbage and McDonalds leftovers on the floor).

Plussat: The view was amazing.

Miinukset: Price for breakfast buffet was ridiculously overpriced. Was charged over 20 for a scoop of eggs and some bacon. And it wasn't that good.

Plussat: Every single member of staff was so kind and helpful and made our stay feel special. We were delighted to find out upon arrival that we had been upgraded and they also brought a bottle of Prosecco to our room due to it being my partners 30th birthday

Miinukset: I suppose its not completely central but only a 10 minute walk to the closest station

Plussat: This hotel was a gem. Hotel and staff were amazing and a real bargain for London. We look forward to staying there again soon. Bellman was amazingly helpful! Thank you!

Plussat: Location, ambience, all food places within hotel excellent

Miinukset: No loved it all

Plussat: Excellent breakfast, not the standard buffet

Plussat: Our stay at The Sanderson was perfect from start to finish. I called ahead to let them know that we were coming to stay for my boyfriend's birthday. From upgrading us to a huge, gorgeous room to delivering balloons, flowers, candles, and birthday treats, they truly went above and beyond to make it an amazing weekend. We can't wait for our next visit!

Plussat: We stayed for NYE. Good event in the bar area with our own private table.

Miinukset: Breakfast was average. Too many people wandering around and disorganised.

Plussat: Excellent stay at the hotel. Staff extremely friendly and very willing to meet all my needs. Rooms clean, modern and spacious (bonus for central London).

Miinukset: Just a very small suggestion. The layout of the shower hasn't been thought through as there is nowhere to put your shampoo, gel, etc. And also nowhere to hold your towel even when you come out so effectively have to come out of shower wet and walk across to get towel.

Plussat: Very fashionable feel to the hotel , Bar was enjoyable , sleighbed lovely. Food was good at breakfast.

Miinukset: Maybe toilet area. Lacks privacy

Plussat: The location was great. Room beautiful but things like complimentry water in the rooms, toilet paper too much of a production. Restaurant staff and front door/desk/concierge great. Gym staff unfriendly and unhelpful. Great gym tho.

Miinukset: See above.

Plussat: General location was very good.Cleanliness was good

Miinukset: No bar to have a drink with children over 18 had to be 21.Bar staff rude and ignorant.However, Bar manager was very considerate.Very trendy which was nice but thats where it ends i'm afraid. Would not book again.

Plussat: The lifts. The service. The availability of the garage. The conviviality of the bar areas (both the open & cosy bars). The dedication of your cleaning staff. The laundry service. The proportions. The corridor lighting. And, above all, the location.

Miinukset: The lack of Internet access (the business centre was occasionally out of action). The limitations of the room service menu for vegetarians. The limited number of T.V. entertainment channels - without in-house films The lack of a bath. No fresh air. The painting on the ceiling of my room.

Plussat: I like the desing and the location

Plussat: The bar, this was very busy and fun place to be

Plussat: unique design

Miinukset: bed was uncomfortable

Plussat: The lobby, spa and bar are brilliantly designed. Most parts of the hotel are chic and the overall atmosphere is very charming.

Miinukset: The rooms are impractically designed. No provision made to accomodate suitcases even. Too much insistence on style and little attention to comfort. Great to hang out at all parts of the hotel except your room where everything seems like a mess since there are no practical provisions made. Very little storage so all the stuff just lies around the floor; also not very child friendly.

Plussat: Stylishly minimalist, great shower, cool bar

Miinukset: Dinner trolley not cleared

Plussat: Wonderful design interiors. The food in the Malaysian restaurant was amazing and the cocktails at The Long Bar were innovative and delicious - if very pricey at £11 a shot

Miinukset: Some of the towels in the room were not 100% clean

Plussat: Great location

Miinukset: None

Plussat: Excellent location. Very quiet for the activity outside. Staff very courteous and professional.

Miinukset: Rooms a little dated.

Plussat: Location - central proximity to Tube & restaurants

Miinukset: I travel frequently and spend a great deal of time in hotels globally. Radisson Blu is not 5 star and shouldn’t be classified as such. I’d like to speak with an agent regarding this trip

Plussat: Great staff particularly reception

Miinukset: Location and comfort

Plussat: Location was perfect, the room was huge and old-world stylish, however... see below...

Miinukset: Booked a Superior Twin room. Attempted to do online check in, was offered choice of several Superior Double rooms. Emailed, asked if it was possible to have the room I'd requested at booking, or to cancel the booking as a double room was not suitable. Got no reply. Turned up and checked in. After initially just being told "We don't have any twin rooms" and deafening silence, the guy on reception 'upgraded' us to a suite with a king sized bed and a trolley bed wheeled in. The room was big, but by the time the table had been stuffed into the corner and the trolley bed had been put directly in front of the sofa, it still felt quite cramped. A simple email reply: "We do not have any appropriate rooms, do you wish to take the double or cancel the booking at no charge" would have been much more satisfactory. If I'd paid a more moderate price, booked a lower star rated hotel, I'd have been totally satisfied, but I always hope to get what I pay for, and this was not a budget hotel at a budget cost.

Plussat: The room was FANTASTIC for my family and I. It was overlooking the square and had these great windows. The staff was WONDERFUL! They were very professional and went out of their way to assist us. They treated us with chocolate covered strawberries, lovely

Miinukset: Nope it was PERFECT!

Plussat: Sliding door to closet broken. Bed lumpy and very uncomfortable. Bathroom lacking for a lack of a better word.

Plussat: Loistava sijainti Leicester Squaren laidalla aivan Lontoon ytimessä. Silti suhteellisen rauhallinen ympäristö. Huone oli tilava ja toimiva. Aamiainen oli todella hyvä!

Miinukset: Jos on kovin herkkäkuuloinen, niin naapurihuoneesta kuuluva ääni voi hieman häiritä.

Plussat: Located in the theater and museum area, it stands out as a cozy refuge in The bustling center of London. The beautiful architecture of the building adds to the charm. Although our room did not have a view, the staff was very accommodating. Thank you!

Miinukset: Nothing

Plussat: Front desk staff during check in

Miinukset: The annoying flashing light on the telephone in the room and the person I called unable to figure out how to get it to turn off. Also, it seemed only one elevator was working and I spent nearly ten minutes waiting for it on my final way out

Plussat: As London was going into lock down for the corona virus on Friday 20th March, the staff were excellent given the uncertainty and my stay, albeit for 2 days, was comfortable and enjoyable given the circumstances.

Plussat: Centrally located. Staff.

Miinukset: Heavy tourist area but centrally located which was nice for convenience.

Plussat: Room was very quiet, despite overlooking Leicester Square. Fabulous location - very central

Miinukset: Bed was too small - needed to be longer & wider!

Plussat: The courtesy of the staff was very good and one was made to feel nothing was a bother. The room was very comfortable.

Miinukset: There was a fair amount of outside street noise in the room which took a night to get used to.

Plussat: Very helpful staff also in a fantastic position for restaurants and shows.

Plussat: The hotel is located right in the centre of London,ideal for theatres and shopping and the staff were particularly friendly and helpful,

Miinukset: Rather expensive !

Plussat: The service and kind staff.

Miinukset: 1. We booked a junior suite with "great view over London" and added to our booking request that this view was of the essence. The junior suite did not have such a view and the staff told us that no junior suite has such a view. Other rooms do. We feel mislead because an important part of the reason why we booked an expensive hotel/room was the view. 2. The hotel did not answer any of our 3 e-mails over a period of 2 months. 3. We called the hotel in order to double check our reservation. The reservation was not found and the hotel would call us back. They did not so we had to call them back.

Plussat: Vierailu oli kaikessa myönteinen kokemus.Hotellin sijainti on erinomainen, paras jossa olemme Lontoossa asuneet.Henkilökunta oli asiantuntevaa ja todella ystävällistä. Tämä on hotelli, jota tulemme varmasti jatkossakin käyttämään.

Miinukset: Aamiainen ei oikein vastaa hintaansa.

Plussat: loistava sijainti. Tilava huone ja kylpyhuone. Monipuolinen aamiainen ja ystävällinen henkilökunta.

Miinukset: Lämmitys pois päältä tullessa, jolloin huoneen lämpötila oli noin 12 C. Lisäksi lämmitys oli kytketty pois kerran siivouksen yhteydessä.

Plussat: -keskeinen sijainti ja hyvä aamiainen

Miinukset: huoneessa tahrainen kokolattiamatto, vastaanottovirkailija lupasi liikaa ilmoittaessaan pystyvänsä järjestämään taksin lentokentälle kiinteään hintaan (taksi ei tiennyt tästä mitään), samoin teatterilippujen hinta oli hotellin kautta tilattaessa selvästi kalliimpi kuin luvattu " lähes sama hinta"

Plussat: For those that wish to make the most of going out in London during the evening, the hotel is the ideal location.Staff were very welcoming, at time a little too much.

Plussat: excellent staff, very keen to please

Miinukset: building work very noisy, breakfast expensive

Plussat: Location was excellent

Miinukset: Rooms were not up to usual Radisson standards, Rooms were very small, bed was too short for tall people.

Plussat: location

Miinukset: the lifts were awful

Plussat: Location and Room

Plussat: Conveniently located, comfortable;e bed, very friendly welcome. Good late night bar food service

Miinukset: Inward facing room

Plussat: The location and stunning views of the Thames and London-Eye are a massive plus. The rooms are quite comfortable but don't expect an elegant breakfast.

Miinukset: Some areas of the hotel come across as dated. I didn't like the combined shower/bathtub set-up and would have preferred if the room came with a stand-alone overhead shower. The check-in time was ridiculously delayed, due to what front-desk staff termed as 'housekeeping'. This turned out to be a massive inconvenience, given that I'd been traveling for 10 hours non-stop and had an arrival itinerary which was disrupted.

Plussat: Very close to all main places of London

Miinukset: The furniture - there was a nail in the back of an armchair, so my husband cut his back with this nail TV in bathroom didn't work

Plussat: Prime location, friendly staff, reasonable price

Miinukset: Small elevator,

Plussat: Exterior of building amazing! Location perfect for playhouse theatre, comfortable and quiet. Breakfast great.

Miinukset: A Little dated, interior not five star. A little more info on how to work bathroom tv as this did not work.

Plussat: Minibaari ilmainen. Rakennuksessa historian havinaa.

Miinukset: Aamiainen olisi voinut olla laadukkaampi.

Plussat: Nothing good to say. Extremely disappointing

Miinukset: I was downgraded from a deluxe room to a standard room (essentially.a closet)and my compensation was a 14 £ cocktail. The following day the y transferred me to a deluxe room and despite two request to make sure there were no feathers in the room...

Plussat: Bathrooms very clean and staff are wonderful

Miinukset: Very old doors, carpet need to be changed, overall it worth 4 stars not 5

Plussat: service and cleanliness

Miinukset: WIFI in romm sucks

Plussat: The reception staff were very pleasant upon arrival. The location was excellent.

Miinukset: The bar on the Friday was closed until 5pm with no explanation. I requested a first aid kit from reception and phoned twice for which they never provided. The TV in the bathroom was broken. The staff in the restaurant were rude and abrasive and the service was slow. It was extortionately overpriced even with the resident discount.

Plussat: Stayed in a king suite . View from the room was fantastic and the absolutely stunning at night. The room was spacious and comfortable with very nicely appointed furniture and bed. The bathroom with the heated floor was very nice surprise. Doorman was wonderfully welcoming, the bellboys were quick and helpful and the concierge was professional and always pleasant and patient.

Miinukset: I asked for an early check in which wasn't possible and I understood this. However, when I returned at the regular check in time, the receptionist without checking with anyone, insisted the room still wasn't ready. Had to ask for the manager, who after checking with housekeeping, found the room was ready. Receptionist was not happy at being contradicted and was less than pleasant for the rest of the check-in process. Not offered breakfast discount on check-in so would have paid substantially more if I hadn't found out about the discount by accident. Stayed two nights. Mini-fridge was not restocked the second day. Took 45 minutes to get a bucket of ice and then felt guilty for asking for it when we found out the poor guy doing room service was the only one on duty. Seems like the hotel needs to amp up the staff numbers to provide the five star service you're paying for.

Plussat: rooms spacious and very clean. staff very helpful and friendly. well situated for site seeing and close commuting facilities to explore the rest of london.

Miinukset: no spa facilities that i was made aware of.

Plussat: The welcome and service of all the staff. Everyone especially the Hungarian gentleman bent over backwards to make an extra effort every single time I approached them. More likely they approached me quicker, to help with my pushchair and baby. They were polite and fantastic. Your real asset!!

Miinukset: The towels had an awful smell (I have a sensitive nose). My room was no 847. When I enetered the room I could smell the pigeons in fact I looked at the window sill and sure enough there was pigeon poo - and the windows hadn't been cleaned in some time? There was no child quilt / blanket provided with the cot (and, although the cot was provided, I had to ask for this to be made). The staff could be taught level one english.

Plussat: Everyone is polite and not overbearing. The room although we felt is was quite small it was peaceful and very clean.

Miinukset: The only point was a dirty wet cloth left on the wardrobe shelve which was a little unpleasant,

Plussat: good location, good service

Plussat: The room was fantastic with view over the Thames, Bed very good and quite and the Hotel is tucked out of the way but in easy access to all of London

Miinukset: We did not get a warm welcome at reception, They tried to put us in 2 single beds when I had booked river view doudle. They would not take my word so I had to go back to the car to get our booking. It is also hard to get a cab from this hotel.

Plussat: It would be a good 4 star hotel. good heating and hot showers.

Miinukset: food was barely edible, always stale. reception service is appalling. In desperate need of refurbishment, old TVs, design. It was just a bed and a bathroom, not a 5 star hotel.

Plussat: Siisti ja ylellinen hotelli. Loistava sijainti!

Miinukset: Hotellissa järjestetään häitä, joten äänekästä menoa ehkä liikaa tarjolla.

Plussat: Tyylikäs hotelli,hyvä palvelu, keskeinen sijainti tärkeimmät nähtävyydet /musikaalit ja teatterit kävelymatkan päässä

Plussat: Sijainti, ilmainen wifi

Miinukset: Huone pieni ja siellä oli kylmä, tosin ulkonakin oli kylmä. Parisänky aivan liian kapea kahdelle ihmiselle. Minibaari ei auennut ja henkiökunta ei soitosta ja lupauksesta huolimatta tullut korjaamaan asiaa. Rakennustyömaan melu herätti aikaisin.

Plussat: Ovimiesten palvelu.

Miinukset: Esite antaa liian hyvän kuvan hotellista.Huoneen sijainti pihalla toisen rakennuksen seinää vastapäätä. Baarin tarjoilu hidasta ei asiakasystävällistä, vaan muodollista standardia.

Plussat: Loistava sijainti ja erinomainen palvelu. Lähes Hotelli Kämpin tasoa.

Plussat: The location was excellent. The room and bathroom were very nice.

Plussat: Nothing too much trouble for us. Our baby was given a travel cot after I requested one.. with a free crowned plaza teddy bear & a lovely Winnie the Pooh duvet to use - so very kind. The 2 x double beds were great for us to enjoy a great nights sleep. Francisco the concierge was very kind to order a taxi for us. Val to the train station,

Plussat: Location was ideal, room was nice, bed was nice.

Miinukset: Didn't have milk replaced next morning, called reception it was engaged. Didn't make another attempt.

Miinukset: Nothing.

Plussat: Mainion sijainnin lisäksi hotellissa oli hyvä palvelu, mainio aamupala, jossa tosin pääsi joka aamu jotakin loppumaan. Mahtavan hyvät sängyt ja peitot ja huoneessa raikas ihana viilennys. Oikein hyvä hotelli.

Miinukset: Meillä ikkunat suoraan naapuritoimistoihin, mutta emmepä huoneessa paljonkaan vanhentuneet.väärä puhelinnumero hotelliin booking:in sivustolla. Aamupalalla joka aamuna jotakin lopussa.

Plussat: Breakfast was great. the staff were really friendly. restaurant was nice and bright. The place smelled great when you walked in. lots of free products in room in case you forgot anything.

Miinukset: our tv didn't work

Plussat: The location of the hotel was very convenient to travel around London. All the staff were very friendly, welcoming and helpful and our room was spotlessly clean and well replenished with biscuits, chocolates and bathroom toiletries.

Miinukset: There were no grab rails on the walls in the bathroom at the end of the bath so it made it very difficult to climb in and out of the bath to have a shower when you have arthritis and 2 knee replacements like my daughter has. Only other dislike is there is a limited choice of eating in the restaurants when you have dietary requirements like Gluten/Wheat free.

Plussat: Location is superb, right across blackfriars tube and walking distance to numerous attractions. Lovely breakfast, welcoming staff, clean and classy. Highly recommended.

Miinukset: Internet speed for ihg members is appalling, reminded me the early internet days. No good. Switching to the high speed requires technicians, couldn't be bothered. Did my surfing via my mobile as hotspot instead.

Miinukset: TV did not work and staff were unable to fix it. Complementary bathroom boxes were empty.

Miinukset: The television did not work anywhere in the hotel. Whilst I was told they had a problem, the hotel seemed unable to sort it out.

Plussat: Incredible hotel....great location and exceptional customer service...cigar bar on premises....very nice

Miinukset: Hotel needs 120v plugs in bathroom...

Plussat: Super friendly and helpful staff. I accidentally booked my room wrong and didn’t have an extra bed for my son in the room but they upgraded my room with no extra charge. Also food is amazing there.

Plussat: Room was well appointed. Bed was comfortable.

Miinukset: I arrived very tired with sore feet after a day of work in the City which began straight from an overseas flight. I was given a room key that did not open my room, not because it became demagnetized, but because they gave me a key for a new type of lock while my room did not yet have the new lock installed. I went back down to the desk with all my luggage to have the room key re-issued. They proceeded to re-issue me with a second nonfunctioning key which I discovered after dragging everything back up to my room. At this point I did not to go down a second time, but called to have somebody come up and let me in my room. I was not thrilled. At the end of a very long and tiring day spending 20 to 30 minutes to get into your room is really not acceptable. Had someone called to apologize or send up a small drink or something I would have appreciated it.