Lontoo hotellit lähellä Millennium Bridge

Plussat: Spectacular in every way

Miinukset: Not being able to stay longer

Plussat: Great location, very grand, good staff

Miinukset: Pricey and a little dated

Plussat: despite being over motor court, room was very quiet, everything was well designed, staff was extremely helpful, bathroom was tremendous, restaurant was great. Very little (if anything) to actually complain about. Top-notch.

Miinukset: gym facilities were modest as was pool, but not a terribly big deal as most hotel gyms have a limited offer.

Plussat: Sängyt aivan ihania.

Miinukset: WC tilasta löytyi naulasta hius donitsi, joka oli aivan hiuksia täynnä. Ällöttävää.

Plussat: very luxurious hotel in a good location of London. definately would go back to the hotel at my next visit.

Miinukset: not much..

Plussat: What's not to like! Everything was outstanding!

Miinukset: The hotel staff couldn't be more friendly, anything you needed they got it for you! Just wish it wasn't so pricey otherwise we would go more often!

Plussat: Perfect location and the staff were amazing. So friendly and always smiling - nothing was too much trouble. The room was comfortable and light. The bed was very comfortable and free bottle waters were a nice touch. Amazing en-suite, nice powerful shower.

Miinukset: I didn't like the perfume pumped through the air-con in the corridors and bedrooms. Infact we had to be moved as I suffer from asthma and it was effecting my breathing to a none perfumed floor (5) and room. The corridors are too dark, felt like a ship..

Plussat: beautiful rooms and public spaces

Plussat: Location and room, very good decor,

Miinukset: made to pay extra £50 on arrival? and still not received it back 5 days later

Plussat: Everything was great, from room, to staff to location, we were visiting the theatre and it was in perfect walking distance.

Plussat: Great location. Room bright and comfortable. Staff very helpful and happy

Plussat: In the center of the London. Friendly staff.

Miinukset: Noisy and uncomfortable bathroom facilities. Thin door, very good audibility. Strange window blinds without regulation.

Plussat: Vikki in the restaurant was ace !

Plussat: Staff were great! Excellent location, only a few minute walk from major sites. The lobby and room scent were delightful! The decoration was modern and tasteful. Turn-down service was nice.

Miinukset: Room was small.

Plussat: The view was great and the bed was comfortable. Staff were pleasant

Miinukset: No water in the room, bathroom door (can’t shut it quietly it’s a faff) and room was very small.

Miinukset: A beautiful hotel with great staff

Plussat: Location and breakfast

Miinukset: I would say there is a difference between it and the Shangri-La. I think it's a nice 4 star hotel. I am not sure it belongs in group with 5 star hotels.

Plussat: Was able to check in earlier

Miinukset: No bathrobe which was promised, no body lotion, no slippers, no complimentary water. I mentioned about the water during check-out, they promised not to charge me for mini-bar, but then still charged - not very nice. And complimentary water is the standard for their rooms at check-in. Very disappointing

Plussat: Loistava sijainti

Plussat: Baari on hyvä. Liput saa aina mihin tapahtumaan vaan.Sijainti on erinomainen ja ruokapaikat hyvät lähellä.

Plussat: The staff were A1 and very helpful and the manager Jose was very proffesional

Miinukset: Maybe a little too dark in the lift and l could not see the buttons to push

Plussat: A very modern hotel in a fantastic central location. The room was small but spotlessly clean and very comfortable.

Miinukset: No coffee/tea making facilities in the room. Refused entry to the Light Bar because we hadn't booked - since when did you have to book to have a drink in a bar? This also meant we couldn't actually use the vouchers for the complimentary cocktails!

Plussat: A different experience. The staff greeted me by my first name which I like a lot. Interior design is cool, I loved candles in the bathroom.

Miinukset: Couldn't log on to the Internet with my iPad although I was charged the Internet service - which was advertised as free upon booking :-(

Plussat: Design, city center location and friendly professional staff

Miinukset: Internet connection ( slow ), airco on rooms did not work well

Plussat: Good location, friendly staff, stylish rooms

Plussat: the restaurant concept, staff and service.

Miinukset: breakfast - not clear information about the prices and poor value for money regarding breakfast. the films in the elevator - freeky.

Miinukset: Unable to open windows and air conditioning is noisy and suffocating.

Plussat: Location, Design hotel

Miinukset: Food is always getting less and less ( before there was steak, there was asian boxes ... ).

Plussat: Location

Miinukset: Limited facilities (e.g. small TV), expensive

Plussat: 24 hour room service inc. food

Miinukset: Some of the furtiture seemed abit cheap for a 5 star hotel - such at tv unit

Plussat: Uima-allas ja saunat olivat mukavat.

Miinukset: TV: n kuva pikselöi.

Plussat: Hotellin henkilökunta ystävällistä niinkuin Britit yleensäkin. Huone olisi ollut loistava, mikäli siivousjälki olisi ollut parempaa. Huoneessa kaikki toimi elektronisesti. Huone hiukan maskuliininen. Kiva lisä aulatiloissa olevat hedelmät, joita sai ottaa naposteltavaksi.

Miinukset: Hotelli hieman kaukana kaikesta. Metrolla liikkuminen kätevää, silti aikaavievää monine vaihtoineen. Metrot olivat myös todella täysiä, joten liikkuminen ruuhka-aikana hankalaa. Hotellin taso ei vastannut 5 tähteä. Siivous jäänyt puolitiehen. Hotellin illallinen heikko. Spa-alue kulahtanut. Gatwickin lentokentältä liian kaukana. Aamulennolle siirtyminen ei onnistunt metrolla, joten joutui ottamaan kalliin taksikyydityksen Victorian asemalle, josta junayhteys. Harmillista, ettei hotellita suostuttu luovuttamaan aiemmin huonetta, vaan pidettiin visusti kiinni klo 14.00 luovutusajasta.

Plussat: Service, facilities, location

Miinukset: Reception people attitude with exemptions

Plussat: Everything, the staff are respectful, arming, and they smile

Miinukset: Need more vegan options

Plussat: Room was very good. Spa was good. Breakfast was good. Staff very helpful.

Miinukset: Slight issue with room not being ready. Was invited to the premier area to have a free drink. However we were left in a room where businessmen were having a meeting and all of the drink sat in locked cabinets so,we couldn't have anything anyway. No-one came back to check on us so we left for the bar.

Plussat: The quality of staff was a hit or miss. Overall, there were only two staff members who impressed me. The night concierge was incredibly attentive. Although a young man, he was clearly overqualified. The night manager was highly reasonable and particularly helpful when I confronted any problems with my stay. He had very good customer service skills. Another nice element was the provision of fruit every evening. It was a unique and memorable touch. The variety included persimmons, bananas, apples, oranges, and plums. That was very nice. Finally, the room offered outlets adapted for international travelers.

Miinukset: The negative element of the stay included the inattentiveness of most staff members. There was a lack of polished professionalism that is instrumental to a quality hotel. It felt like an disjointed operation. As for house keeping, I was unimpressed. The bathroom was not well cleaned, and it appeared the floor towel was repeatedly unchanged. Although the room was constructed with high-end technology, it was poorly integrated. The technology was not particularly easy to use and added little value. The television would not respond to the controller. Further, the television sat above the desk, making use of the desk awkward. Also, there was no light above the desk and no desk lamp. Finally, both the pool and gym were inaccessible at night and early morning. This can be inconvenient for business travelers. Still, the pool was impressive. Overall, I was disappointed and would recommend looking into other hotels, such as Apex (where I had a more pleasant stay during a prior visit).

Plussat: it was my partners birthday and they decorated it amazingly

Plussat: The staff were brilliant - all of them! So friendly and helpful I've never experienced such levels of customer care

Miinukset: Nothing

Miinukset: Bathroom shower needs to be cleaned more Ribs wasn’t very tasty on the menu

Plussat: Hotelli oli hyvällä sijainnilla lähellä keskeisiä nähtävyyksiä ja metroasemia. Lähistöllä oli myös apteekki sekä ruokakauppa. Kahden makuuhuoneen sviitti oli viisihenkiselle perheelle todella mahtava ja näkymät huikeat 14 kerroksesta. Asiakaspalvelu oli myös priimaa. Seuraavalla Lontoon reissulla tiedämme mihin majoitumme

Miinukset: Viimeisenä iltana yläkertaan tuli kovaäänisiä asukkaita jotka siirtelivät kalusteita ja tiputtelivat tavaroita pitkin lattioita, äänieristys ei ollut kovin hyvä. Aamupala ei myöskään ollut mitenkään ihmeellinen.

Plussat: Hotelli on hyvällä paikalla ja metro toisella puolella siltaa. Henkilökunta on avulias ja ystävällinen.

Miinukset: Ajoittain jonottamista respaan. Kokolattiamatto huoneissa.

Plussat: Parisänky oli erittäin hyvä myös selkäongelmaiselle kumppanille. Henkilökunta oli hyvin palvelualtista. Lapsiperheelle uima-allas hotellissa oli hyvä. Altaan vesi oli lämmintä, mutta allasalueen säännöt suomalaisesta näkökulmasta hassut, esim. alle 16-vuotias oli lapsi, joka ei saanut mennä saunaan lainkaan edes aikuisen valvonnassa.

Miinukset: Lapsen levitettävä vuodesohvasänky oli huono. Ero parisänkyyn oli merkittävä, kun parisänky oli erittäin hyvä.

Plussat: I had a great time! Everything from the check-in to the check-out was excellent. The view from the room was stunning. The room service food was delicious and delivered really quickly. The chap who delivered the food was polite and friendly. The air conditioning was really effective. The bath and separate shower were exceptional. The bed was very comfortable. I really liked the room lighting system - with different options for reading and mood lighting. The WIFI was very quick. And there was a free bottle of wine in my room waiting for me when I walked in. And little details like a soap dish in the bathroom was greatly appreciated. The Receptionist checking me out even let me have the Smarties from the mini-bar for free. It doesn't get much better than that!

Plussat: Location is central to everything

Plussat: Great location

Plussat: Henkilökunta ystävällistä, joskin varsin tietämätöntä esim kylpylän toiminnasta

Miinukset: Hotelli kallis tasoonsa nähden. Esimerkiksi kylpyhuoneen lavuaarin vesi saattoi muuttua sekunnissa sopivan lämpöisestä tulikuumaksi. Pienille lapsille vaarallista.

Miinukset: Provide adjoining rooms as advertised. Better guest relations assistance. The GM is totally absent and uninvolved in hotel operations. Called twice for extra towels that never came.

Plussat: Breakfast not good

Miinukset: Breakfast, odor of the room.

Plussat: Clean and the heating was easy to use

Miinukset: No Ice machines were working & need more sugar in the room for coffee

Plussat: I had such a pleasant stay. The suite was comfortable and with a great view of Big Ben. The staff were professional and I thanked them for staying open during these trying times. The room service food was delicious and good quality.

Miinukset: A minor issue was that the sofa bed was down and I had to put it away. This involved moving a heavy mattress and folding away the sofa bed which was less than ideal. I didn't want to bother the staff. I did find the staff slightly 'stand-offish' and not so friendly. But I would attribute that to the strange times we are living in.

Plussat: Excellent location friendly staff

Plussat: locations

Miinukset: Cleanliness of my room

Plussat: The studio room was superb and also the view from the room. The location is perfect.

Miinukset: The staff at check in. There was litter in the room.

Plussat: Very helpful staff.Very clean. Perfect location for quick wkend trip.

Plussat: very clean, well positioned ,clearly very new and up to the minute in terms of facilities

Miinukset: Staff at desk not able to deal with simple requests had to be dealt with through guest services and initially would not even dial the appropriate extension for us.

Plussat: Erittäin hieno hotelli, erittäin hyvällä paikalla.

Plussat: Erinomainen palvelu, upea sijainti.

Plussat: Kauniit, tyylikkäät huoneet. Miellyttävä sänky. Iso kylpyhuone. Keittiö kivasti oleskelutilan ja makuutilan välisessä käytävässä, jossa sai mukavasti keitettyä aamuteen.

Miinukset: Hyvä valinta, jos ei välitä henkilökunnan huonosta käytöksestä. Kiitos ja anteeksipyyntö olisi ollut paikallaan meidän tapauksessa. Varaustamme ei näkynyt, joten hotelli vaati sisäänkirjautumisvaiheessa hotellin oman hinnan, ei booking.com hintaa. Hän kertoi, että booking.com listalta ei nimeämme löydy. Pyysin nähdä listan josta nimemme löytyi selvästi ja perässä luki OK.

Plussat: Comfortable bed, light excluding curtains, very useful small kitchen area,good bathroom. Staff courteous.

Miinukset: Awful view from bedroom window, sitting area of room very dark. Not enough staff on reception for booking in felt rather like a queue waiting for tickets. Housekeeping took 30 mins to respond to request .

Plussat: Hyvä pulvelu, moderni rakennus. Mahtava ruoka

Miinukset: Hanavesi haisi oudolta. ( Vanha viemärille?...)

Plussat: Hotellin erinomainen sijainti oli ehdottomasti sen parasta anitia. Hotellissa myös kaikki toimi hyvin.

Plussat: The room was excellent and very comfortable. However I found the pillows were too soft - apart from that I like everything else about the room.

Miinukset: Breakfast was not included in the room price and I thought the breakfast was overpriced. We eat breakfast close by on the Southbank rather than at the hotel and found it to be much cheaper. Also the quality of where we ate our breakfast was very good.

Plussat: More spacious than a typical hotels in Europe. Great location.

Plussat: Siisti hotelli ja huone

Plussat: Hyvä palvelu, siisti ja kookas huone. Lähellä riittävästi hyviä ruokapaikkoja kävelymatkan etäisyydellä. Kävelymatka Liverpool Street Stationille

Plussat: Fantastic hotel, excellent location, lovely and friendly staff

Plussat: The sky bar .

Miinukset: Not allowed to check in at 15.00 our time. They told us that the rooms were not ready so we had to wait another hour .

Plussat: Extremely close to tower hill tube station and we got 2 vouchers for a free alcoholic beverage in the bar that night

Plussat: Excellent location, just 2 minutes walk from the hotel to tube station of Tower Hill station, and it touches 2 lines of District and Circle which is so convenient to most main attractions within Central London. All staff are great and polite.

Miinukset: The room is a little bit small but considering in Central London, this is fine.

Plussat: Location was great!

Miinukset: My room had faulty wiring so the circuits blew out and no ac on hottest day in history!! NO ONE ANSWERS ANY PHONES IN NIGHT INCKUDING EMERGENCY NUMBER !!! had to wait until next day for main to fix, no fan available Once fixed ac only 1 outlet wo

Plussat: The room was clean, bed was comfortable. Breakfast was excellent and with great selection on offer. All member of staff that I interacted with were very friendly and helpful. The location of the hotel is perfect if you wish to visit the Tower of London. Lovely walk by the Thames

Miinukset: No issues whatsoever

Plussat: Rooftop patio

Miinukset: We got charged for making local calls which never happened to me before. They should indicate that somewhere on the phone or during check in. It's ridiculous to be charging 1 pound per minute when we only made a call to make reservation at a restaurant.

Plussat: Sijainniltaan erinomainen, turvallisen tuntuinen ympäristö, siisti, tilava huone, hyvä sänky. Toimiva kylpyhuone, hyvät hygieniatuotteet, tilava ja valmiiksi kylmä jääkaappi. Hyvä aamupala ja hienosti organisoitu pöytiin ohjaaminen.

Miinukset: Asiakaspalvelu tullessa hotelliin olisi voinut olla hieman lämpimämpi ja ensimmäistä kertaa ko. hotellissa majoittuvalle informatiivisempi.

Plussat: The staff during check in were rude, inappropriate, and the check in process took a long time.

Miinukset: Check in staff and process

Plussat: Public room space, sky tower lounge views. Underground garage.

Miinukset: Small rooms, queen bed.

Plussat: The staff are always really helpful and friendly and we got a free up grade for my birthday a lovely surprise.

Plussat: Good hotel with nice lobby located in a vibrant part of the city

Miinukset: Rooms were ok, but I had expected a nicer decor

Plussat: The design and the interior was stunning.

Miinukset: The service could have been way better.

Plussat: Fantastic decor, vibe, staff, rooms, facilities. Everything u need for a lovely stay. We loved it.

Plussat: Really cool, modern and spacious room, lovely facilities, great mini bar. Friendly staff.

Miinukset: Noise from the next room carried through. Otherwise perfect

Plussat: The team who work there seem to go out of their way to make your stay pleasurable. It was my daughters 21st birthday and they sent a bottle of champagne to the room. The guy in the foyer with blonde curly hair also did everything he could to enhance our stay...... I would definitely go back to this hotel....

Miinukset: I didn't like the fact I had to leave......!!!!

Plussat: Very friendly staff ,was very clean and comfortable

Miinukset: The tree small windows in the room

Plussat: Location , staff

Miinukset: The bathroom needs to be updated

Plussat: Location

Miinukset: Service, cleanliness, housekeeping

Plussat: Brilliant location, view of Tower Bridge from our room, interesting walk along the river south side to London Eye/Parliament. Nice atmosphere, Tower of London and some restaurants adjacent.

Miinukset: Couldn't find fault. £25 taxi from Euston, but could have reduced that by using Tube. ten minute walk or so to tube station.

Plussat: excellent breakfast in room

Miinukset: problem closing curtains they wouldn't meet

Plussat: Great hotel, amazing location and staff did whatever they could to make my stay easier

Plussat: location

Miinukset: the fact that hotel never told us it would b shut for a marathon run of some sort had to wait till 2 in the afternoon to get out NOT HAPPY!!!! Children in doors waiting for us and missed their football

Plussat: Great location, great staff, comfy beds. I’ve been at the Tower Hotel several times and I’ve always been happy about the place and service. This year it was the beginning of Corona and they were well equipped to make sure your stay was safe and pleasant. Thanks again Guys! And see you later for sure.

Miinukset: -

Plussat: Excellent location very helpful staff amazing view good parking nice breakfast

Miinukset: Nothing

Plussat: Check in staff were lovely and baggage claim guys were always on the ball!

Plussat: View was amazing, great location

Miinukset: Had a problem with A/C quickly supplied a fan.

Plussat: The view was stunning. Definitely worth paying for the bridge view. Breakfast was wonderful. Staff were all very helpful with recommendations and directions.

Miinukset: Our towel heater bar didn't work, but that's small potatoes.

Plussat: The rooms are very quiet for a london hotel, both times I have stayed here I have had a room looking over St Katherine's Dock with very little traffic noise

Plussat: Location excellent

Miinukset: just smelly drains in bathroom

Plussat: The view from the room was fabulous, room was comfortable but outdated and shabby.

Miinukset: No tea coffee facilities in rooms,had to stay in older smoking room which still smells of stale smoke but great view from 7th floor .rooms need updating.could be a fantastic place in its position with serious update.

Plussat: Nothing in particular, all very average.

Miinukset: Arrived at hotel approximately 12 noon. Were told room not ready until 2 pm but we could upgrade for £50 to a room that was ready, as we had an appointment in Knightsbridge at 1.30 we decided to accept the offer. Whilst checking out heard two other people being offered the £50 upgrade. We had booked and paid for a de luxe room we were "upgraded" to a de luxe room which supposedly had a larger bed and a river view. Sounds like a scam.

Plussat: friendly place and close to the places I was planning to visit this time. We had an excellent meal at a great price in your restaurant.

Miinukset: The heat in the bar. I asked for it to be turned down but the staff couldn't

Plussat: Liikenteen melu ei häirinnyt, hyvät kulkuyhteydet, avulias henkilökunta, Hyvät näkymät tower bridge:lle ja nopeat hissit...

Miinukset: Kahvi ei ollut hyvää

Plussat: The view, friendly service

Plussat: Location

Miinukset: Rooms dated; check in not efficient - had to go through the check-in twice, on arrival at front desk [11:30 am] then on actual assignment of a room {13:30]. Rooms fair but tired and dated decor, wood frame windows need replacing, latches failed to keep them open for fresh air; - not up to standard of Guoman Cumberland Marble Arch by a long shot - which was what was expected and 'advised'

Plussat: The room was clean and comfortable with good views overlooking the Thames

Plussat: nothing

Miinukset: rooms were shabby and dirty

Plussat: view from hotel room

Miinukset: a number of things in my room didn't work. bed was incredibly uncomfortable