Lontoo hotellit lähellä 10 Downing Street

Plussat: My daughter and I were greeted like we were royalty. Everybody is friendly, efficient and professional. The Ritz is gorgeous and always clean. The servers are very proper and the food was fabulous. I would highly recommend The Ritz, because you will certainly not be disappointed.

Plussat: Breakfast was great, in a beautiful hall with lots of choices and fresh fruits. Location is superb, in the center of London. Beautiful and classy room, very spacious for a junior suite. However we stayed on 7th floor (top floor I think), the rooftop was a bit low.

Miinukset: Lobby is small and it was very crowded when we checked in, it took us very long time waiting for other guests. There are no sufficient sitting places in the lobby so I had to stand while I was waiting. Very expensive for family stay because we stayed in a suite room.

Plussat: Location and service was good

Miinukset: Problem with the room it was very small, offered improved room after two days

Plussat: Food choice excellent

Miinukset: Person in baseball cap at breakfast

Plussat: The interior was exceptional and screaming luxury throughout. On that part it did not disappoint.

Miinukset: The staff were extremely unwelcoming and somewhat judgemental. I lost count of how many times we were asked if we were staying at the hotel, perhaps because we didn’t quite suit the criteria of their usual guest being that I am a young, black woman and my friend is Asian. Walking around the hotel we were followed profusely, as if we were out of place despite following the dress code. Even the doorman letting us in and out a number of times assumed we were not guests. The morning after our overnight stay we were in the queue for breakfast, in front of us were two groups of white older residents and they were all greeted and asked ‘would you like a table for breakfast and for how many’ however as myself and my friend got to the front of the line, the member of staff looked us up and down in judgement and without greeting. In fact, it was then myself and my friend who had to ask for a table, to which he hesitated (in such a way that showed he didn’t believe we were guests) before then asking us for a room number. I’ve never felt so out of place considering that like any other guest, I also paid my money and deserved the same quality of treatment and respect. I have been to many luxurious environments and in comparison this was the worst! It was my birthday and I wanted to make it special with a stay at the hotel, however with the way I was treated I definitely will not be returning. I hate to bring this to an issue of race, but I was made to feel uncomfortable and as though my skin colour was inappropriate for the venue.

Plussat: The friendliness of everyone. They couldn’t do enough for you.

Miinukset: The actual temperature of the room. We were in room 705 and first of all a draft coming from the window. I sorted the heating out but all night the sound of the conditioning which seemed extra noisy all night. The actual room is really lovely but I would definitely not have this room again. The view was of so May roofs and as it was a special occasion thought our view would have been better. I was determined not to let it ruin my very special occasion though.

Plussat: Everyone was so welcoming Place was awesome!

Miinukset: Service at breakfast in dining room was terrible

Plussat: Got treated to a room upgrade which was lovely! Staff were very welcoming and helpful. Would really recommend to treat yourself for the night!

Miinukset: Nothing to report :)

Plussat: Everything

Miinukset: Being in a smoking floor

Plussat: The hotel is simply perfect. I can't fault the suite , it was everything it should be. The service was excellent.

Miinukset: Cannot fault the hotel or the staff.

Plussat: Kaiken kaikkiaan loistava palvelu kauttaaltaan, huomiointi ja "ystävällisyys".

Plussat: Breakfast Room Service (as restaurant was not open before I had to leave).

Miinukset: Everything else - courteous, but very unhelpful staff in resolving issues and making guests feel comfortable. Slow service - room not available on time - view from the room was looking at steampipes. One of my most disappointing hotel stays compared to expectations (and I visit London 6-10x annually). Room was old (it was clean) and not up to date for a luxury hotel.

Miinukset: Great location. Very clean and comfortable.

Plussat: Perfect location, walking distance to everywhere , tube is 1 min away. Employees are very nice and try to help which is not always the case in Europe. Mediahub on TV unit is nice. Minibar is stacked. Clean rooms.

Miinukset: I don't understand the hype about this hotel. Rooms are so small that 2 people simply can't fit in the room. It seems like they could take some space from bathroom and add to the room. Wardrobe area is very small too. If you are staying more than 2 nights, you won't have enough space for your clothes. Breakfast buffet was poor compared to the price. Beds are uncomfortable. Poor lobby design.

Plussat: Perfect location and the staff were amazing. So friendly and always smiling - nothing was too much trouble. The room was comfortable and light. The bed was very comfortable and free bottle waters were a nice touch. Amazing en-suite, nice powerful shower.

Miinukset: I didn't like the perfume pumped through the air-con in the corridors and bedrooms. Infact we had to be moved as I suffer from asthma and it was effecting my breathing to a none perfumed floor (5) and room. The corridors are too dark, felt like a ship..

Plussat: beautiful rooms and public spaces

Plussat: Great location, staff very helpful and place was spotless. I also ate in the restaurant and the food was delicious.

Plussat: Location excellent. Room spacious, comfortable and quiet

Miinukset: Bar facilities limited. Overall I feel that the hotel is not as good as it used to be.

Plussat: Staff were great! Excellent location, only a few minute walk from major sites. The lobby and room scent were delightful! The decoration was modern and tasteful. Turn-down service was nice.

Miinukset: Room was small.

Plussat: Location and breakfast

Miinukset: I would say there is a difference between it and the Shangri-La. I think it's a nice 4 star hotel. I am not sure it belongs in group with 5 star hotels.

Plussat: Fantastic staff, incredible evening meal! Perfect location.

Plussat: Boutique style, good theatre district location, staff were nice.

Miinukset: Rooms a bit small. No bath. No smart TV.

Plussat: Location was excellent. Room was clean, decent size, had King bed (priority) had all extras - minibar, safe, ironing board.

Miinukset: Paid at desk to upgrade to Studio. Expected separate seating area but really just a slightly bigger bathroom. Lighting was funky but not great for my partner trying to do makeup in the room.

Plussat: Location and in room amenities

Plussat: location

Miinukset: online there was to be a piano bar............no piano bar

Plussat: Nothing good to say. Extremely disappointing

Miinukset: I was downgraded from a deluxe room to a standard room (essentially.a closet)and my compensation was a 14 £ cocktail. The following day the y transferred me to a deluxe room and despite two request to make sure there were no feathers in the room...

Plussat: The location was in walking distance of many local sites, like Buckingham Palace, Trafalgar Square, Horseguards, London Eye, and Parliament. The staff were helpful and friendly, hotel was well kept. Had excellent food from their restaurant, 1212.

Plussat: Location

Miinukset: Smelly drain in bathroom, no natural light

Plussat: Bathrooms very clean and staff are wonderful

Miinukset: Very old doors, carpet need to be changed, overall it worth 4 stars not 5

Plussat: the location was great and the staff was very friendly and helpful.

Miinukset: the mini bar was supposed to be included but was never re-stocked after the first day.. it was supposed to be a river view room but the only view was from the bathroom sitting on the toilet and we were on the 6th floor so it wasn't like we were at street level.... and the bathroom vanity light was burned out and never replaced after i told them about it.

Plussat: Great property. Real close to everything.

Miinukset: I do not believe it was entirely worth the money. We paid extra for a river view that basically had a view of a tree.

Plussat: We were upgraded to a suite , which was super, nice touch of luxury with great attention to detail. Very comfortable bed.

Miinukset: Slightly noisy from the large ducts outside of the windows

Plussat: service and cleanliness

Miinukset: WIFI in romm sucks

Plussat: Location was Amazing. Very close to the Thames, Trafalgar Square, Embankment Bridge, and Underground. Walking distance to Covent Garden, Leicester Square, Piccadilly Circus and Westminster. Loved the heated bathroom floor and towel rack.

Miinukset: The View in the room was not the best. Crane and workmen right outside our room. Marble on the floor needed repairs

Plussat: The room was very comfortable. Jason on the door was fantastic and went the extra mile. Overall a good, but not great, hotel - comfortable and very well located.

Miinukset: Evening reception staff were poor, we found it very difficult to have calls answered. The food at dinner was disappointing.

Plussat: Stayed in a king suite . View from the room was fantastic and the absolutely stunning at night. The room was spacious and comfortable with very nicely appointed furniture and bed. The bathroom with the heated floor was very nice surprise. Doorman was wonderfully welcoming, the bellboys were quick and helpful and the concierge was professional and always pleasant and patient.

Miinukset: I asked for an early check in which wasn't possible and I understood this. However, when I returned at the regular check in time, the receptionist without checking with anyone, insisted the room still wasn't ready. Had to ask for the manager, who after checking with housekeeping, found the room was ready. Receptionist was not happy at being contradicted and was less than pleasant for the rest of the check-in process. Not offered breakfast discount on check-in so would have paid substantially more if I hadn't found out about the discount by accident. Stayed two nights. Mini-fridge was not restocked the second day. Took 45 minutes to get a bucket of ice and then felt guilty for asking for it when we found out the poor guy doing room service was the only one on duty. Seems like the hotel needs to amp up the staff numbers to provide the five star service you're paying for.

Plussat: Ehdottomasti uudelleen Z-hotelliin! Loistava sijainti, rauhallinen huone 4. kerroksessa, hyvä vuode, sopiva aamupala. Illansuussa viini-juustotarjoilu. Ystävällinen henkilökunta. Helppo nauttia Lontoosta: musikaalit, näyttelyt, kaupat ja tapahtumat kävelymatkan päässä!

Plussat: Hotel was in a great location with a friendly staff

Miinukset: Room was very small for 2 people. It was hard to get around the luggage when the bags were open

Plussat: Kello viiden viini ja juusto todella kiva. Sijainti täydellinen. Henkilökunta ystävällinen. Hotelli siisti ja kodikas.

Miinukset: Huone ja sänky kahdelle ahdas, mutta muuten todella hyvä. Talon ainoa hissi sattui olemaan koko reissun ajan epäkunnossa, kipuaminen 3 kerrokseen ostosten kanssa hiukan ärsytti.

Plussat: The Location of the hotel was 10/10. We were attending Her Majesty's Theatre & it's literally a 2 min walk away. Hotel was very clean. FREE cheese & wine after certain time if you get the chance to take advantage (unfortunately we couldn't make use of it, as it clashed with our theatre times).

Miinukset: Bathroom in room had frosted glass walls so each time one of you needed the toilet during the night you woke the other one up by putting the light on. Fine if you're staying solo but not as a couple. Bit of a design flaw. We also had problems with the bathroom extractor fan not turning off, so had to get a member of staff to turn it off completely. We were also unfortunate as the business premises adjacent hotel has recently installed an extremely noisy ventilation system, which greatly disturbed our sleep as the noise was going all night. We were in Room 215 on 2nd floor & I'm certain any of the rooms on street side would have encountered similar noise disturbance.

Plussat: Central location on a quiet street. Friendly, knowledgeable staff. Efficiency at a busy Reception. All staff was ready and willing to help. I needed to leave my suitcase for the day after checkout and again the staff couldn’t have been kinder or mo

Plussat: Went to the Gielgud theatre and stayed the night at this hotel. Very comfortable, clean and a great location. The staff were very welcoming and polite. Will definitely stay here again.

Miinukset: Had a loud air con that woke me up quite early.

Plussat: Erinomainen sijainti

Miinukset: Huoneessa ei pöytätilaa

Plussat: Felt very safe and snug in the room. The welcome cheese and wine a great welcome.

Plussat: It’s in a great location.

Plussat: Location ,

Miinukset: this hotel is very busy and lough , you can here people next door ,even water pumps

Plussat: I had a brief stopover in London. I didn’t want to stay at the airport or spend a lot for just a short night, but I wanted to be near walking attractions and the tube. The Z filled my needs very well. It’s very clean, excellent location at Piccadilly, and friendly staff. Mine was a compact studio size room but it was comfortable and quiet ant a reasonable rate compared to the more luxurious hotels.

Miinukset: No complaints at all.

Plussat: Very helpful staff could not be more helpful and made you feel at home with everything you needed loved the breakfast good choice of food on the buffet bar more than I could eat

Miinukset: No