Lontoo hotellit lähellä Palace Theatre

Plussat: Staff warm and very welcoming... Fantastic breakfast! Room was a little too “cosy” but well appointed .. lovely bathroom. All in all very happy!!

Miinukset: Nothing

Plussat: Great staff. Superb location. Room upgrade. Cosy bar. Staff turnover appears low, nice to see some of the same faces. Afternoon tea reliable. Tea was always hot.

Miinukset: On line check in sketchy. A/c noisy Tea bags missing in room Turn down service was intermittent

Plussat: The staff are so friendly and helpful. The breakfast is amazing, fresh top quality produce and lots of choice with a good variety of hot and cold offerings.

Miinukset: There are lots of art work of just women.

Plussat: Hotelli sijaitsee erinomaisella paikalla lähellä Covent Gardenin ja Leicester Squaren metroasemia. Lyhyt matka niin ostoksille kuin nähtävyyksille ja teattereihin. Todella hyvä aamupala ja siistit yleiset tilat. Huoneet viihtyisät ja ainakin sisäpihan puolella hiljaiset.

Miinukset: Huoneissa edelleen kokolattiamatot ja Lontoon hotelleille tyypillisesti raskaita sametti- ym. tekstiilejä. Huoneiden sisustus kaipaisi samaa raikkautta kuin mitä jo löytyy yleisistä tiloista. Ilmastointi oli vaikea saada säädettyä ”sopivalle”

Plussat: Excellent hotel in excellent location. Staff are outstanding

Miinukset: Nothing

Plussat: Went to see Les Mis on Friday night so the location was perfect, staff were great and the room was very tidy and well presented. Overall very impressed, many thanks.

Plussat: Excellent staff.

Miinukset: Noise coming from the bar which was right underneath our room .

Plussat: Loved the location. Room was small but very comfortable. Staff were helpful and friendly

Miinukset: Quire pricey but then it is London

Plussat: Would like to specify the team Poul,dimitn, nicolas,bea,salvo,bath,hastadin There was amazing, given as The best service Thanks

Plussat: Basic - but beds and bathroom clean- staff excellent /location for our purposes this trip perfect - restaurant tapas quite good

Miinukset: Very basic - thought expensive but maybe paying for location

Plussat: Really Good location Lovely staff (Paul especially!!)

Miinukset: Room was so small quite claustrophobic

Plussat: Excelent location, at the heart of Covent Garden with shops, transportation and restaurants close at hand; the best of course, the super cool staff, always ready to meet your travel needs. I´ll be back.

Miinukset: It should be advised that one bedroom rooms are not suited for two persons, since spaces are very limited. Nevertheless, worthy if you don´t mind to navigate within reduced spaces or if you are light in travel.

Plussat: Todella palvelualtis henkilökunta, miellyttävä miljöö, viihtyisä uusi drinkkibaari ja mukava huone. Huoneessa oli kaikki tarvittava vedestä cupsolo - keittimeen ja silitysrautaan. Henkilökunta huomioi hyvin juhlamatkamme

Miinukset: Pientä puutetta kylpyammeen puhdistuksessa. Huoneemme oli kyllä omassa rauhassa, mutta toisaalta maisema oli sitten talon seinä, n. 2 m päässä. Lavuaari oli tukossa ja oven kahva jäi käteen. Nämä kyllä korjattiin kiitettävän nopeasti.

Plussat: Hotellin sijainti oli todella hyvä ja respasta sai hyvää palvelua. Hotelli oli siisti ja todella mukavat sängyt. Huonessa oli oma ilmastointi, joka sai itse säädellä.

Miinukset: Meidän huoneessa ei ollut kunnolista ikkunaa ja aamiainen todella kallis (ei otettu).

Plussat: Friendly staff, very clean and great location

Miinukset: Cosy room has too much furniture and a huge TV which made it difficult to move around.

Plussat: All of the staff were extremely friendly . Nothing too much trouble. Beautiful hotel.

Miinukset: Room although lovely very small. It did state that though with the description of cosy room.

Plussat: Location Hotel itself But most of all is there customer service especially front desk headed by Sebastian Annandale MIH Front Of House Manager. He’s extremely Courteous & helpful. Thank you Sebastian

Plussat: This hotel is absolutely gorgeous, from the exterior, to the lobby, multiple bars, and the rooms themselves. We only stayed for a night but I did end up bringing my colleagues here for a few drinks at Bloomsbury Club bar and The Coral Room in the same week, multiple times. Whilst the staff were not the friendliest (both at the front desk and at the bar) the atmosphere and overall comfort of the place makes up for it.

Miinukset: I would suggest that staff make improvements on general interactions with guests - I got the sense that there was little interest in being personable with guests. I also think the waitresses in The Coral Room should have at least a basic understanding of the cocktail and wine menu - our waitress knew nothing, and told us she knew nothing. Not even a wine recommendation based on our likes/dislikes, which feels like a fairly basic requirement in a nice bar.

Plussat: The breakfast was very good. You could eat from the buffet or order from the a la cart menu.

Miinukset: There were some marks on the wall of the room from people's suitcases.

Plussat: Breakfast we went elsewhere as the location has a few options. Best feature Lauren who worked in the bar ! all the staff had excellent attitude. Great basement bar.

Plussat: The staff are very very good and very attentive. Excellent customer service.

Miinukset: Nothing !

Plussat: Staff were excellent .

Miinukset: Being woken at 4am by the hotels linen lorry outside our room for 30 mins - listening to the tail lift go up and down, and hearing him load his lorry, with the metal gates banging ....

Plussat: The room was lovely & the bed was very comfortable. The bathroom was small but this was not a problem. Is was nice to have a bath & not just a shower. The shower was however not as powerful as it could have been. Tea & coffee making facilities available. The widescreen television was also a bonus.

Miinukset: Shower more powerful.

Plussat: Staff location very comfortable beds

Miinukset: Water pressure at bathtub weak and bathroom very tight

Plussat: Excellent location. Very quiet for the activity outside. Staff very courteous and professional.

Miinukset: Rooms a little dated.

Plussat: The room was FANTASTIC for my family and I. It was overlooking the square and had these great windows. The staff was WONDERFUL! They were very professional and went out of their way to assist us. They treated us with chocolate covered strawberries, lovely

Miinukset: Nope it was PERFECT!

Plussat: Everything

Miinukset: Nothing

Plussat: Hotel, staff, location pretty much perfect. Everyone made our stay very special.

Miinukset: Was nothing we didn’t like.

Plussat: Customer service was excellent, location was excellent for touring the main sights of London. Very lively Leister Square, but no noise traveled indoors.

Miinukset: The hotel rooms desperately need updating for the price being charged.

Plussat: Staff very friendly and helpful. Location is superb and breakfast excellent. Reception and bar all very modern.

Miinukset: Rooms are small and could do with freshening up

Plussat: Was very clean, breakfast is superb.

Miinukset: Lets say room was looking old fesdion ...dark..

Plussat: Hotel was well located and check in was very efficient and friendly - unfortunately things took a turn for the worst - see below

Miinukset: I checked in on Thursday 3rd October. I had dinner near the hotel and returned to my room at about 10pm and went to bed. However, I was unable to sleep in the room due to an excessive level of noise and cold coming from the in room Air Conditioning unit being defective. I reported same and on inspection the defect was verified by hotel staff. Because it was after hours the hotel management refused to call support staff to repair the broken unit. I asked to be relocated to another room but this request was refused due to the hotel being full. Due to poor availability of local accommodation I had no option but to remain in the room overnight - no sleep was had due to the cold and the noise. I cut my booking short and checked out on Friday morning. Despite my protests the hotel insisted on deducting a reduced fee from me for the night I stayed. They already had taken the full amount due for 3 nights on check in and would not refund same. I decided to book a different hotel for my remaining 2 nights directly at a different hotel.

Plussat: Amazing dining room team nade breakfast extremely pleasant and richer

Plussat: The bed and room was super comfy based on our limited knowledge of high end hotels. We’ve stayed at many Radisson Blu hotels around the world and this was the best we’ve visited so far!

Miinukset: Personally I’m not a fan of lifts due to my claustrophobia. An accessible staircase would have been preferable!

Plussat: The Breakfast is amazing, the staff very kind and helpful

Miinukset: Our stay has been perfect. Only some details of the room and of the furniture seem a bit old.

Plussat: Centrally located. Staff.

Miinukset: Heavy tourist area but centrally located which was nice for convenience.

Plussat: Friendly staff, excellent service and a perfect location.

Miinukset: No restaurant at the hotel so we had to go out for breakfast every day which was inconvenient.

Plussat: Location, friendly service, quiet sanctuary in a hip happening location.

Plussat: Esther at the reception was great!

Miinukset: Bed wasn’t the most comfortable- room #2

Plussat: Great location, friendly staff! Stayed in a Deluxe Room with 3 friends.

Plussat: Everything!

Miinukset: Nothing

Plussat: Great Location , loved the facilities in the room , microwave / fridge great idea.

Plussat: Good location, all is very modern and clean.

Miinukset: We did not feel like we are in hotel. Not for that price. The room was tiny. Going to the room requered to open few doors and some with a card. It is not what you expect from 4 starts maybe from a motel.

Plussat: -Staff very helpful, friendly and accommodating when I asked to move rooms as mine was in another part of the hotel away from my traveling companion. -Beds super comfortable

Miinukset: -For the price that we paid, I would have expected the rooms to be much bigger, and in general to be much nicer. (Also, they have these horrid faux fur throws on the end of the bed. Why? It adds nothing in terms of style and is outdated) -No bar or restaurant although they provide places locally to get a bite to eat. -The hotel is split into two parts and the hallways are so dark you can get a bit lost.

Plussat: Service. Always nice.people

Miinukset: No breakfast.at.the property

Plussat: Great location, excellent rooms and equipment within the room

Miinukset: The room was a little bit small

Plussat: Stayed 1 night at the hotel, located in the heart of soho, very accessible to many eateries and shopping. The room was clean and comfortable. The only thing I did not like about it, was that the shower seemed quite week. All the staff were friendly and very helpful. Overall a great stay.

Plussat: The hotel was beautiful. The staff was amazing! They afforded me an accommodation during my trip that made the beginning of my trip so much easier. Highly recommend!