Lontoo hotellit lähellä Tower Bridge

Plussat: It’s an excellent building with high ceilings and very four seasons style.

Miinukset: You cannot open any windows even I the rooms look Inside the building , so no fresh air which I do find it very healthy, very slow room service after midnight.

Plussat: Always a great hotel

Miinukset: The spa is closed and this wasn’t made clear on booking, this was a main reason to book

Plussat: It’s new; not fully break in in all aspects. But least it’s at basic four season standard. It has potential to improve when staff become more experienced. The spa over all design and jet pool implementation are top of the world in light usage category. I mean number of concurrent user and work load. The pump do not have self cool off timer so it can’t be used continuously for extended time. The heritage I room is grand and super comfortable and functional. Luxury. The food at all day dining provide excellent selection and quality and still within very reasonable price. Hard to find in London.

Miinukset: Staff is not fully trained: 1)up on check in, I had been asked for number of people stay in my room. If I do need to do so, I will book a category that provide extra bed. Though I have tons of luggage as result of a full month travel from snow to beach. 2)when I ask for catch up. The waitress hand over and open on top of table then put it to plate.normally I would have a plate with unopened to serve in most of hotels. Few time I might have it opened before it placed over. Maybe do it near our table just like bottle of waters. But I never experience a pair of hands operate that in front of our eyes and on top of our food. 3)this is a bit disgusting so skip it if you do not ... The man’s toilets over flood and the unspoken material ..... but spa staff placed a working sign at location that you have to reach the point that your foot has already stepped on top of the condemned material to read. This can be totally avoided if they just block the door let to there. 4) a couple was doing unspeakable thing infront of my full family at spa pool. My son told me he reported to staff and didn’t let me know. I discovered it when staff come back for follow up. Nice looking design but not practical: Some grid like design make wall looks nice but hard to clean. If clean too often the grid will be damaged. So no way out. Build quality and material: The shower pipe has multiple location leaking water when volume is moderate. The water in toilet spilled out when flush. The marble on wall is much worse than floor and fractured multiple location. I guess it’s damaged before or during build. The concierge and doorman are excellent.

Plussat: Gym SPA and the very welcoming staff Best ever I experienced

Miinukset: The breakfast is a bit different than what we used to have in other hotels

Plussat: Perfect stay

Miinukset: Nothing

Plussat: Very helpful Staff. Especially Kevin Chan.

Miinukset: Nothing.

Plussat: Especially we liked the spa, pool and wellness area

Miinukset: There is no shatters from the sun on the rooftop bar

Plussat: Upea sijainti. Huoneen ikkunasta näkyi Tower of London. Pieni, mutta toimiva huone. Paljon mainioita yksityiskohtia.

Plussat: I love love love CitizenM Hotels! What you see is what you get plus some luxury with amazing beds & pillows & mood lighting for every occasion. What I love the most is the Staff! They remember you, they provide personalised service with a smile. I was on crutches this particular weekend and I cannot thank Harry & the Staff that weekend enough! They looked after me so well when I needed to extend my stay due to my injury I was unable to get home. Nothing was a bother & Harry even brought ice to my room so I could rest & ice my injury so I could get to work on Monday! I love Tower Hill CitizenM for its proximity to everything as well as the views & the amazing cocktails! I almost don’t want to tell people about it & keep it a secret! It’s a fab hotel a must stay when you want a treat yourself or visit the tourist attractions close by!

Miinukset: There is nothing I have found about this property that I don’t like it’s that fab!

Plussat: Ystävällinen henkilökunta, huone siisti, sänky hyvä, aamupala erinomainen ja sijainti hyvä.

Plussat: Fabulous modern hotel- Easy self check in with helpful young ‘ambassadors’ if you need help, new rooms with huge comfortable beds, powerful shower & everything - tv,heating,blinds etc - all controlled via an ipad. And of course brilliant location near Tower of London.

Miinukset: Bit sad ( being an older person) that there were no tea making facilities in the room!! (But great coffee & food in cafe downstairs)

Miinukset: All hotels in London are expensive...

Plussat: Fabulous location, right next to tube station and in the middle of historic London. Great facilities and a clean to the point room. Love the bar and coffee bar downstairs

Plussat: everything was great, the bed was super comfortable, and the hotel is wonderful

Miinukset: i didn’t like the fact that people can’t open the windows

Plussat: It’s very central and nice location, clean. The room is small but compact and modern.

Miinukset: There is no tea or coffee as a standard hotel would in the room. We normally have a cuppa before we can start to get ready for the day. Over all is good.

Plussat: Erinomainen sijainti, ystävällinen henkilökunta ja mukavat vuoteet. Alakerran oleskelutilat viihtyisät.

Plussat: Location and design

Miinukset: Room size a bit tight for two (even if super compatible)

Plussat: Great location, right in the centre next to the tower. Right above Tower Hill tube station. short walk to the river boat station. roof bar. good shower

Miinukset: bar is very expensive as is the breakfast nothing else bad really enjoyed our stay

Plussat: Great location, right on top of the Tower Hill station. My room has the beautiful view of the Tower of London and the river. Breakfast is good.

Plussat: Beds were amazingly comfy. Great location. Wonderful staff. Modern rooms. Would definitely stay again.

Plussat: Location was good but the view from the 7th floor balcony disappointing. Especially as we had to go and get someone to open the doors to let us out there in the first place!

Miinukset: Queues at reception. Needing to get someone to open the balcony door

Plussat: The hotel was lovely and we were welcomed by the Front Desk who was very helpful and friendly. Room was nice and very clean.

Miinukset: The staff in the bar/restaurant area were not friendly at all. The breakfast staff looked like it was a chore to be there. The service its self was good but you do expect a smile or some form of engagement from staff.

Plussat: Bed was comfortable and the staff was very friendly and willing to help give directions and recommendations.

Miinukset: Breakfast in hotel lobby was not that appetizing. I would recommend finding another spot for breakfast.

Plussat: Sijainti erittäin hyvä, toimiva kylpyhuone, siisti hotelli.ystvällinen henkilökunta.

Miinukset: Tv ei toiminut vähän kanavia ja niistäkin ei puoleen ollut yhteyttä, huono suoritus noin hyvässä hotellissa.

Miinukset: Stay on booking.com said minibar included. No mini bar in the room. When asked this at reception-the member of staff said this was only for deluxe rooms only!

Plussat: Lobby bar is incredible, almost didn't want to leave the hotel. Gym was nice as well, 24/7. Overall great hotel, just not a ton of pubs around it. Would always rather stay in Covent Garden area if possible.

Miinukset: We wanted a room with 2 twin beds and a view of the tower bridge (as shown in the pictures) the twin beds were pushed together ... so whats the point? Also, the view was a brick wall ... everything else was great, just a shame they don't have more rooms with a nice view.

Plussat: Really appreciated having the separate shower and bath, plus having Sky tv was great! it's in a brilliant location off a main road but still easy to find.

Miinukset: The bed wasn't as comfy as I expected.

Plussat: Siisti viihtyisä

Miinukset: Hiljainen paikka

Plussat: Comfortable beds Complimentary food, drinks and toiletries

Miinukset: view, but it wasn't a big deal

Plussat: Customer service top notch; room size is huge for London; appreciate the free mini bar and close to the tube/bus stops! Internet connection was excellent too.

Miinukset: Is close to Tower of London, but a bit out of the way from the other more central sights and there aren't many/any food options around on a weekend - really just nitpicking though.

Plussat: Always stay here when we visit London... very friendly staff and great service. Location is great.

Miinukset: Nothing to dislike

Plussat: What a pleasant surprise. This unassuming hotel gave us one of the best experiences we've ever had in a hotel. The staff was courteous and helpful from beginning to end. The rooms were large, comfortable, very clean, and well decorated.

Miinukset: No!

Plussat: Complementary services (eg minibar, fitness pass)

Plussat: location was good for restaurants and bars

Miinukset: i paid in advance but was still provided with a bill for the room at more than the agreed price i queried this an eventually resolved it and the breakfast cost wasn’t explained beforehand with regards to vouchers they give you

Plussat: Service-minded staff Quiet room

Miinukset: Breakfast buffet was quite disappointing The water from the shower was close to just dripping. Felt like the water saving was taken a little bit too far.

Miinukset: Hard floors in the room, the noise from outside my door travelled as no carpet.

Plussat: Awesome room with amazing amenities.

Plussat: Extremely comfortable beds and rooms. Clean bathroom and very kind staff. Central location and ideal to visit London!!

Plussat: I was lucky enough to find this hotel on my very first visit to London several years ago and I never had a reason to look for another place to stay when at London. The location is great, close to two Tube stations (that offer access to few major Tube lines), short walk to DLR and to the Thames. The rooms are amazing, with hardwood floors, walk-in showers and four poster beds. The free mini-bar, that provides still and sparkling water, soft drinks and some chocolate is very convenient. This said, the most valuable asset of this hotel is the wonderful staff, who go above and beyond, always making me feel a guest rather than just a customer.

Miinukset: Absolutely nothing

Plussat: Siisti, nuorekas, viihtyisä, moderni ja lämminhenkinen

Plussat: Sijainti oli hyvä, hyvät julkisen liikenteen yhteydet moneen suuntaan.

Miinukset: Huoneemme sijaitsi hissin vieressä, ja sieltä kuului meteliä. Sängyn alla oli jonkun edellisen asukkaan kalsarit. Toiveenamme oli parisänky, mutta saimme erilliset sängyt.

Plussat: Excellent staff

Miinukset: View of a building site

Plussat: Nice, clean room and facilities, good bed with good, hard mattress and good pillow. Modern shower and bathroom. Great breakfast.

Miinukset: Nothing - everything was really good :-)

Plussat: Todella hyvä hotelli hyvällä sijainnilla - eli sopivan sivussa hälinästä mutta hyvien kulkuyhteyksien päässä. Lähistöllä myös kohtalaisesti ruokatarjontaa.

Miinukset: Ei valittamista.

Plussat: Rooms are always clean and comfortable.

Miinukset: There was a lot of noise which is unusual and I haven’t experienced that on previous stays.

Plussat: Mukava ja leveä sänky. Siisti kylpyhuone, miellyttävät kosmetiikkatuotteet. Yleisilme hotellissa siisti.

Miinukset: Kokolattiamatto pölyinen, samoin vaatehyllyt. Henkilökunta ei tervehtinyt yhtenäkään aamuna kun poistuimme hotellista. Ei jääkaappia.

Plussat: hotel is close to metro,the price is ok

Miinukset: the design in the rooms could be better,light in the night couldnt go out,showerhead is placed strange stayed 3 weeks ago in the same area in a new hotel that was much better with the same price

Plussat: Cleanliness, modern decoration, the bed was great, the bathroom was very modern, free WiFi. I would definitely go there again.

Miinukset: Room is not too big, but this does not mean that it is not functional.