Lontoo hotellit lähellä Westminster Abbey

Plussat: My daughter and I were greeted like we were royalty. Everybody is friendly, efficient and professional. The Ritz is gorgeous and always clean. The servers are very proper and the food was fabulous. I would highly recommend The Ritz, because you will certainly not be disappointed.

Plussat: Breakfast was great, in a beautiful hall with lots of choices and fresh fruits. Location is superb, in the center of London. Beautiful and classy room, very spacious for a junior suite. However we stayed on 7th floor (top floor I think), the rooftop was a bit low.

Miinukset: Lobby is small and it was very crowded when we checked in, it took us very long time waiting for other guests. There are no sufficient sitting places in the lobby so I had to stand while I was waiting. Very expensive for family stay because we stayed in a suite room.

Plussat: Location and service was good

Miinukset: Problem with the room it was very small, offered improved room after two days

Plussat: Food choice excellent

Miinukset: Person in baseball cap at breakfast

Plussat: The interior was exceptional and screaming luxury throughout. On that part it did not disappoint.

Miinukset: The staff were extremely unwelcoming and somewhat judgemental. I lost count of how many times we were asked if we were staying at the hotel, perhaps because we didn’t quite suit the criteria of their usual guest being that I am a young, black woman and my friend is Asian. Walking around the hotel we were followed profusely, as if we were out of place despite following the dress code. Even the doorman letting us in and out a number of times assumed we were not guests. The morning after our overnight stay we were in the queue for breakfast, in front of us were two groups of white older residents and they were all greeted and asked ‘would you like a table for breakfast and for how many’ however as myself and my friend got to the front of the line, the member of staff looked us up and down in judgement and without greeting. In fact, it was then myself and my friend who had to ask for a table, to which he hesitated (in such a way that showed he didn’t believe we were guests) before then asking us for a room number. I’ve never felt so out of place considering that like any other guest, I also paid my money and deserved the same quality of treatment and respect. I have been to many luxurious environments and in comparison this was the worst! It was my birthday and I wanted to make it special with a stay at the hotel, however with the way I was treated I definitely will not be returning. I hate to bring this to an issue of race, but I was made to feel uncomfortable and as though my skin colour was inappropriate for the venue.

Plussat: The friendliness of everyone. They couldn’t do enough for you.

Miinukset: The actual temperature of the room. We were in room 705 and first of all a draft coming from the window. I sorted the heating out but all night the sound of the conditioning which seemed extra noisy all night. The actual room is really lovely but I would definitely not have this room again. The view was of so May roofs and as it was a special occasion thought our view would have been better. I was determined not to let it ruin my very special occasion though.

Plussat: Everyone was so welcoming Place was awesome!

Miinukset: Service at breakfast in dining room was terrible

Plussat: Got treated to a room upgrade which was lovely! Staff were very welcoming and helpful. Would really recommend to treat yourself for the night!

Miinukset: Nothing to report :)

Plussat: Everything

Miinukset: Being in a smoking floor

Plussat: The hotel is simply perfect. I can't fault the suite , it was everything it should be. The service was excellent.

Miinukset: Cannot fault the hotel or the staff.

Plussat: Kaiken kaikkiaan loistava palvelu kauttaaltaan, huomiointi ja "ystävällisyys".

Plussat: Breakfast Room Service (as restaurant was not open before I had to leave).

Miinukset: Everything else - courteous, but very unhelpful staff in resolving issues and making guests feel comfortable. Slow service - room not available on time - view from the room was looking at steampipes. One of my most disappointing hotel stays compared to expectations (and I visit London 6-10x annually). Room was old (it was clean) and not up to date for a luxury hotel.

Plussat: Location

Miinukset: At £513 per night for a club room and the cramped breakfast space this is really not good value for money. I guess it is more suited to bull buy tours who seemed to consume the hotel than a business traveler.

Plussat: This is my new favourite hotel in London. We have stayed severally in five star venues, each with strong points, but this one has it all! Exceptional service across the board from front of staff through to cleaning provision (really immaculate clean and I’m a stickler). Executive lounge a lovely oasis within an oasis and staff most attentive for the breakfast offering there. Lovely all round touches from free ice cream ribbons and a Paddington book for the children through to late night coffee offerings for a hard working husband in the business centre. Hard to come up with how they might do better. The standards are very high and the clientele well behaved whilst the location is convenient for pretty much everything. Just a wonderful place to immerse yourself in, thoroughly recommend.

Miinukset: The blue boar restaurant a bit of a chequered experience, we were a little neglected, though the food was rather nice.

Plussat: None

Miinukset: The location Brakefast

Plussat: Location, staff, quiet very comfortable room

Miinukset: There are eateries close but for some of the best you need to venture a bit further.

Plussat: Everything

Miinukset: Difficult to get taxis at peak tomes

Plussat: concierge was very helpful and professional.

Plussat: Rauhallinen, siisti, hiljanen,

Plussat: Good quality finishings, excellent service and food all very high standards

Miinukset: Nothing

Plussat: Beautiful hotel Nice location Friendly staff Delicious food till late

Miinukset: Room/ bathroom windows does not isolate street noise. They have to look at this matter seriously. As it’s bringing the rate and experience to a lower level.

Plussat: 2nd visit, room only deal, quieter area close to Westminster and St James Park underground just across the road. Would definitely return.

Plussat: We were delighted by the front of house team especially the door man and butler. They made our stay and helped us out. The only sad thing was the hotel was full so we couldn't extend our visit!

Miinukset: Slow room service and the coffee machine wasn't great. The flavours were bitter. There were some markings on the curtains and the wall which let the overall standard down a little.

Plussat: We booked last second when we discovered that our 5 star boutique hotel was extremely dated and worn out. (Horrible) the Conrad is everything we had hoped for, beautiful modern rooms with plenty of space. Decor was perfect, bed and linens were fanta

Plussat: Great service, great Accessible location, yet in a quite Neighbour. Room was spacious and clean. Service was great.

Miinukset: I booked a big room, but the design made it look smaller. Perhaps as small as the smaller, cheaper ones.

Plussat: Aaamiainen hyvä. Sijainti hyvä.

Miinukset: Huone 1- kerroksessa suoraan maanalaisen linjan yläpuolella; melusta johtuen ei mitenkään ole 4 tähden huone!

Plussat: Staff is excellent. Breakfast was outstanding.

Plussat: It was centrally located to all sites around London. Victoria Station was a short walk away to get all trains and buses, The room was extremely quiet, impeccably clean and well appointed. The staff were all pro active, especially the door staff. I was blown away with our greeting from the doorman from across the road. He came over grabbed our bags, then once across the road then asked if we were staying there. Ten out of ten for looking after guests. The buffet breakfast was excellent, had everything for all dietary requirements. I loved being able to have a good selection of whole foods. Will definitely return if ever back in London.

Miinukset: The evening housekeeping. As we were jet lagged we were often asleep when they knocked. I understand that this is a fantastic extra, maybe ask at check in if the guest would like it. We have never had this extra service previously so did not expect it every night.

Plussat: Location is great

Miinukset: Call in advanced to inform the hotel that my flight rescheduled, hotel receptionist put me on hold and no response. Concierge giving wrong information, and that when I arrived at that location, the place does open on Sunday.

Plussat: Just about everything. Congenial staff, love rooms, delightful Courtyard. Will return

Miinukset: Ok breakfast prices are exorbitant. But I guess in line with prices at deluxe hotels.

Plussat: Bed super comfy , location is good . Staffs are very friendly !

Miinukset: The room we have stayed (room 434) in a terrible condition . Need serious remodeling .Nothing like they posted on the internet . The draw of night stand is very dirty , lots of crumbs . Feels like three stars only .

Plussat: Hotelli oli erinomaisella paikalla ja henkilökunta oli ystävällstä. Erittäin rauhallinen hotelli. Aamiainen oli hyvä ja muna-allergiselle lapsellemme paistettiin erikseen herkullisia pannukakkuja.

Miinukset: Aamiaiselle jouduimme jonottamaan, koska tila oli melko pieni. Vanhassa talossa oli hyvin epätasaiset lattiat, jotka oli peitetty kokolattiamatoilla. Tilavan perhehuoneemme ikkunasta näkyi vain talon seinä ja toinen ikkuna.

Plussat: Great spa and gym

Miinukset: Service at the reception was unsatisfied. It was difficult to get the room changed (we had very small room, basicly for 1 pers) until the manager came. Same when happened when we after room changed recognized that I left my trousers in the wardrope. It was impossiple to get answer whether they have checked if the trouser are there or not.

Plussat: Erittäin ystävällinen henkilökunta, todella siistit huoneet. Aulan drinkkibaari oli myös erittäin tyylikäs. 10/10

Plussat: Vastaanottoaula ja hotellin siisteys.

Miinukset: Kohdallemme sattunut vastaanottovirkailija ei toivottanut meitä lainkaan tervetulleeksi! Lisäksi palvelu kesti kauan ja meille annettiin epäviihtyisä ja ankea huone ilman kunnon ikkunaa ja joka sattui olemaan myös varattu, ja huoneessa oli toisen asiakkaan tavaroita! Saimme tilalle huoneen, joka sinänsä oli OK, mutta tunnelma oli jo vähän pilalla, koska olimme varanneet hotellin juhlistaaksemme merkkipäiväämme. Olin aiemmin ennen saapumista pyytänyt myös toimittamaan etukäteen kukkia huoneeseen, mutta tätä koskeva vastaus tuli minulle vasta liian myöhään seuraavana päivänä. Hotelli voisi kiinnittää enemmän huomiota kestävään kehitykseen ja ympäristöasioihin. Pyyhkeitä ei olisi tarvinnut vaihtaa joka päivä ellei erikseen pyydetä. Lisäksi joka kerta kun olimme lähteneet muutamaksi tunniksi pois huoneesta ja sammuttaneet kaikki valot ja TV:n pois päältä, oli palatessamme siivoojan käynnin jäljiltä huoneen ja kylpyhuoneen kaikki valot päällä ja hotellin mainosfilmi televisiossa pyörimässä! Tämä oli häiritsevää ja ihan turhaa energian tuhlaamista!

Plussat: Henkilökunta oli ystävällistä ja huomaavaista. Aamiainen oli hyvä. Ainoa miinus oli, että ruuhkan takia yhtenä päivänä pyydettiin siirtymään pois ruokailutilasta. Tarjottiin kyllä mahdollisuus saada kahvi lobbyyn.

Miinukset: booking.comin mainoksen mukaan oli ilmainen wi-fi ja minulta laskutettiin 25 puntaa

Plussat: Location, old building, park outside.

Miinukset: No fridge. A fridge is essential.

Plussat: I always stay at this hotel when I am in London. Staff very friendly, rooms good, area quiet.

Plussat: Friendly efficient staff, well appointed room, comfy bed.

Miinukset: Room was a little small

Plussat: The hotel is very good, nice and clean. The room is big enough, everything looks new. Very good location for sightseeing. It takes 10 minutes walk to Victoria stop, Buckingham palace, river bank.

Miinukset: Concierge service should be more proactive

Plussat: fantastic

Miinukset: nothing

Miinukset: No service spirits Bad attitude

Plussat: Hyvä sijainti rauhallisen kadun varrella puistoa vastapäätä kuitenkin lähellä parlamenttitaloa ja Victorian asemaa.

Plussat: Lovely welcome. I arrived early and prepared to have a coffee and wait. My room was ready and they kindly let me check in early. I really liked my room, it was spacious, well appointed, spotlessly clean with a high attention to detail. The winning point for me was the complimentary GIANT LOTUS biscuits!!! Had a well stocked mini bar, I had a nosey but didnt use it. Good sized desk and bed where I could spread out my documents and prepare for my meeting. Comfy bed, I slept like a log. The hotel was just a stones throw from my destination. Overall I really enjoyed my stay and would recommend.

Miinukset: Bathroom floor was incredibly slippy, even with wearing slippers.

Plussat: Quite large rooms.

Miinukset: Bar staff not always available at the bar.

Plussat: Siisti ja viihtyisä

Miinukset: Henkilökunnan epäluuloisuus meitä kohtaan, huonehinnan ja minibaarin pantin periminen moneen kertaan. Jatkuvat epäselvyydet mm. Ovikortit eivät yhtäkkiä toimineet, minibaari lukittiin. Joka kerta kun kävi respassa asioimassa piti käyttää Visa-korttia kortinlukijassa.. outoa toimintaa.

Miinukset: Minibaari ei toiminut ja tämä oli henkilökunnalla jo tiedossa sinne mentäessä mutta mitään ei tehty. Aamupalalla ei mitään tuoretta tarjolla.

Plussat: Aamiainen oli loistava, ei voisi enempää toivoa. Hotelli oli erittäin viihtyisä ja moderni. Pyynnöstä saimme myös huoneen, josta hyvä näköala kaupungille. Metroasema lähes kivenheiton päässä, eikä ole pitkä matka kävellenkään Westminsterin siltaa pitkin esim. Big Benille. Siivous joka päivä!

Miinukset: Lisäsänky oli erittäin muhkurainen ja epämukava nukkua. Aulassa ja oleskelutiloissa oli jokin hyvin voimakas tuoksu/ raikaste. Vaikka emme ole hajusteyliherkkiä, tämä tuoksu häiritsi aika lailla. Allasosasto läkähdyttävän kuuma ja kostea.Siellä ei kauan pystynyt kuumuuden takia olemaan.

Plussat: Uima-allas ja saunat olivat todella mukavia! Henkilökunta todella auttavaista!

Plussat: The location.

Miinukset: I stayed at this hotel with my mom for 5 days while on holiday. I don't recommend it. It's overpriced for the amenities provided. The pool is mediocre: it's very small and only good if you have restless children (there's only 5 lounge chairs). The gym was ok. Twice the cleaners did not come to our room as required, and we even ran out of toilet paper because, when the cleaner did come, she did not leave any toilet paper! There's free wifi which was good and the many tv channels. The location is basically the main attraction. My 2 cents is that find a hotel without the gym and pool, and go for the location to save money. And find a hotel with reliable cleaners that speak at least basic English. None of my cleaners spoke any English and did not understand words like toilet paper...

Plussat: Modern room with all the gadgets. Nice staff and feels very new and clean.

Miinukset: Ironing board and iron awful! Quite small room and no full length mirror apart from next to bed where you can't see. No dressing table to sit down to put on make up or dry hair etc

Plussat: Erinomainen aamiainen: ylitti odotukset.

Miinukset: Vastaanottoaulan tiloissa vahva ilmanraikastimen tuoksu. Uima-allas ruuhkainen päiväaikaan, kun lapsilla pääsy uimaan.

Plussat: the room the whole set up how everything was so close to get to,

Miinukset: nothing it was all perfect, not dorchester but perfect

Plussat: Huone oli siisti ja hyvin varusteltu. North Lambeth metroasema vastapäätä hotellia ja Waterloon asema muutaman minuutin kävelymatkan päässä. Erittäin hyvä sijainti kaupungissa liikkumista ajatellen. Aamiainen oli hyvä.

Miinukset: Sijainti juna-aseman, sairaalan ja ambulanssien aseman lähellä aiheuttaa erittäin paljon melua yötä päivää, eikä hotellissa ole mitenkään äänieristetyt ikkunat.

Plussat: Friendly staff Very clean

Plussat: perushyvä aamiainen. Hyvä sijainti metroaseman vieressä.

Miinukset: Suihkusta olisi voinut tulla reippaammin vettä

Miinukset: Puolisoani häiritsi se, että kylpyhuoneosastoon ei ollut erillistä ovea.

Plussat: The hotel was amazing and the rooms are nice also the location is the best thing

Miinukset: The cleaner lady took 7 pounds from my room and when i told the hotel front desk they advise me to call the police.

Plussat: Very clean, modern, near the underground station.

Miinukset: I was charged for 3 items from the mini bar without even be asked first for confirmation. I didn’t use anything from the mini bar, so I was not happy to see that on the invoice AFTER I have already paid. I was told they will do a refund, but this didn’t happen yet. Dear Kadi, please ask first your customers for confirmation. 25 £/night is retained, which make you feel like a possible thief...I know some hotels are used to do this, but it is not comfortable for the customers,m. And you receive the money back usually after one month.