Missä yöpyä lähellä Wembley Stadion
Lennot kohteeseen Lontoo
Miinukset: Checking in was quite annoying because BA canceled our return and over the phone but we still had to transfer all our information upon checking. Boarding rather chaotic. Random searches were not organized. Seats were okay. Food just edible. Mostly the staff was polite and there was one attendant in coach who was very pleasant. Shoulder length blonde hair, she was genuine and cheerful. It was an okay flight, but my experience was more comfortable and the feeling of being dealt with as a person was more evident on my flight to London w BA. I appreciate that the flight went well but American Airlines still has a long way to go in customer genuine service and experience.
Plussat: All went as expected. Efficient and timely.
Miinukset: Seat bottom cushions worn out
Plussat: My first part of the flight, from SFO to CPH, was good. It was the second part that was terrible.
Miinukset: SAS never emailed the second boarding ticket and there was no agent at the gate to help me print one. I paid $20 days in advance for a front aisle seat (6E), but was boarded last (group H) and had to put my carry-on in aisle 26. The stewardess was very rude and seemed racist towards me.
Plussat: Non-stop price and service
Miinukset: Difficulty in request information on changing flight Went back in forth between Kayak and Norwegian til I give up.